5 Helpful Votes
Sail Date: December 2017
We were looking for a cruise around X'mas time and the New Year, so the cmv Magellan to Madeira Cape Verdes Canary Iles seemed OK. We embarked in Amsterdam and soon found out that the average age of the passengers was about 80.Lots ... Read More
We were looking for a cruise around X'mas time and the New Year, so the cmv Magellan to Madeira Cape Verdes Canary Iles seemed OK. We embarked in Amsterdam and soon found out that the average age of the passengers was about 80.Lots of wheel chairs, electric scoot mobiles with beep sound signals etc. The cabin was OK and the steward was exellent. Only the airco smell in the cabin was like a smokers room that lasted for 22 days. The ship is old and very unstable it rolls fiercely in waves of only 3- 4 m. Lots of old passengers fell of stairs and in cabins. The hospital and the Servian female doctor was very busy with all the coughing guests. The pneumonia germs were spread throughout the ship by the apparently not well filtered or sanitary cleaned airco air. Twice a rescue helicopter had to collect sick passengers. The kitchen chef was Indian as well as most of the cooks. The soup was every day the same only a different name and colour. At breakfast the bacon was dried out because it was baked in the middle of the night. The entertainment girls and boys came from the former East block . The quality was below the standard one would like to experience on a X'mas cruise. The excursions were acceptable except for the waiting time for diasbled passengers that were coming while they could hardly walk up a stair. The final bill showed a creditcard charge of GBP 141 for payment of an amount of GBP 1690 , a small charge for paying by credit card we would accept but this is robbery. In short we do not recommend this ship or cruise line.Our experience with the HAL is much better. Read Less
3 Helpful Votes
Sail Date: January 2017
The ship is not well mainatined and not well furnished. The German cruise directrice wa not well organized ad the whole ship was and not very empathic to us Germans. So we did not feel well. No rules and regulations are visible or ... Read More
The ship is not well mainatined and not well furnished. The German cruise directrice wa not well organized ad the whole ship was and not very empathic to us Germans. So we did not feel well. No rules and regulations are visible or exercised probably for the regular passenger. The bistro restaurant was very unhygenic, the food not very tasty. The menue in the main restaurants, regardless if breakfast, lunch or diner did not change over 4 weeks time. Some of the food was found to be not eatable. The outboard excursions were not well organized. The embarkation was extremely dangerous especially for the elderlies because all people have to queue up over several levels of the ship and there was a constant boxing and tumbling on the (slippery) stairs. Our cabin stuart was always nice, fiendly and helpful.. Coffee, tea, water and bisquits have been free of charge 24h per day. I really appreciate this. Same with sauna and steam bath. This was excellent. The general routing of the ship has alo been faboulus and very well selected. Read Less
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 3.0 3.0
Service 4.0 3.9
Value For Money 5.0 3.6

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