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6 Amsterdam Costa Deliziosa Cruise Reviews

I am retired and have so far 121 cruises on 51 different ship. We flew into Amsterdam and arrived at the cruise terminal at noon. There were about 2000 people, in the venue with 200 seats, and people were still disembarking.When they ... Read More
I am retired and have so far 121 cruises on 51 different ship. We flew into Amsterdam and arrived at the cruise terminal at noon. There were about 2000 people, in the venue with 200 seats, and people were still disembarking.When they called to start boarding at 1 p.m. utter chaos started, because the majority of the passengers were Italiens with at least 4 children each. We finally made it on board. The ship is "Costa" but not as overdecorated as the other ships. Cabin 7821 was a standard cabin with a shower, with a larger balcony than usual. First seating for dinner was at 6:45 p.m. a bit late for some. The restaurant was nicely decorated, but the waiters have to many tables compared to other cruise lines, so they are constantly running, still the service takes very long. The food was Italian, and we found it to be quite good. On the 5th day we stopped the maitre D when he passed by and told him our complaints. He had not been to our table before, after that he made it an issue to pour the water into our glasses. Since there were more than 1200 children on board, which could do whatever they wanted, the rules and regulations were not observed at all. e.g. 12 year olds were playing the machines in the casino, 4 year old naked girls were in the mens sauna, the whirlpool reserved for adults was constantly full of children, and all the people in charge or the officers looked the other way. When we finally approached them, because the no smoking signs were not observed at all, and people smoked heavily everywhere, he said: so far nobody has complaint. I said "am I a nobody", he shrugged and left me standing there. The shows varied in quality, some were so bad that we left, some were ok. BUT it seems to be an Italian custom to come 15 min. late into the show. So everybody has to get up and there was fighting over the vacant seats. The on board activities catered exclusively to the Italians, English was spoken by 20 % of the crew, the rest of them did not understand a word. Tips are automatically added to your bill, drinks are relatively expensive, but still international standard. We stopped in Cork, nice to visit Cough after you have done the Blarney stone. Vigo is a wonderful port, lots to do, Lisbon is always one of our favorite stops. Cadiz was very nice and unfortunately we arrived in Barcelona at 8;30 and left at 1 p.m. already. Disembarcation in Savona was as it is with other cruise lines, BUT the minute you step out of the terminal, chaos starts, no order at all, and we took the Costa Bus to Milan, which was a good deal, since it took the bus 2:30 h to get there, but 1 hour to get out of the parking lot. We had too many passengers on the bus, so they had to off load 4 people. As a resume we strongly suggest to avoid Costa during Italian vacation time. Children travel for free and some parents in an inside cabin bring their five children. Read Less
Sail Date August 2012
COSTA DELIZIOSA: BALTIC CRUISE ALL GREAT PORTS BUT . . . 1. Bad food badly cooked. Absence of fresh ingredients renders all dishes bland, often breaded and undercooked, covered with glop. Even pizza and minestrone not Italian on ... Read More
COSTA DELIZIOSA: BALTIC CRUISE ALL GREAT PORTS BUT . . . 1. Bad food badly cooked. Absence of fresh ingredients renders all dishes bland, often breaded and undercooked, covered with glop. Even pizza and minestrone not Italian on this over-Italian fiasco that does not represent Italy well. Hot food is seldom hot. The coffee is no good. There is no menu on display at any time. Everything is over-salted. Pasta everywhere. The joke is these not-so sophisticated Europeans are all pretending to be enjoying themselves with their constant reliance on wine and bottled water but the food is half outright inedible, half same-old same-old. The cheapest ingredients prevail. For instance, the apple juice is only 10% of fruit origin. 2. Temperature issues. Zero air circulation can render the Albatros Restaurant -- effectively their only -- uncomfortably hot and humid. The Buffet area can be way too cold. Cigarette smoke prevails in corridors and gathering places. 3. There is no buffet option after lunch, only a pizza bar that the hungry over-rely on despite its lack of flavor. Plastic food. Cheese is everywhere "cheesefood". No pizza ten through ten, only a tea and coffee station that can run out of milk and be refused absolutely replenishment. "No" is often the answer, mocking laughter the response. 4. While the magician and the mime are good, the general sashay and leap is not choreography (Kim excepted). Except for the jazz trio, the acts are generally mediocre. Fran, the emcee, is useless and not social. She actually upstages each act by announcing her own entrance into the audience after introducing the act by not dousing the backlight. "I HAVE A DREAM" is the worst show I've seen in my life (from NYC I've seen thousands). The lights are aimed at the eyes of the audience. This includes lasers. Not nice, escpecially for old people. Not professional. Amateurism abounds throughout. Salting the food injures the old particularly. In the general melee, old people are actually in danger -- on the fjord trip one gentleman fell amid the onboard confusion and had to have his leg amputated that day. 5. Since you pay in euro for everything, Costa can exact an exorbitant rate of exchange along with their already exorbitant price for everything (except medical attention). They tack on four or five cents US per euro. You want room service, it will cost, as will movies in cabin or out. Even ping pong balls cost in this brave new world. Forget the FREE ship's tour. Toss out tradition. You want a beverage? How much you got? 6. Babel. It was obvious from get-go as we wait four hours to be allowed on the ship. Why can't the entire cruise experience be taken into account? More pushing and shoving among Europeans than Americans or Brits, we notice, more xenophobia. No real mixing on the fjord cruise if you're Anglo. Cacophony. 7. Excursions run generally twice the going rate but not in St Petersburg, one tour you have to take because the Russians won't let you in without an expensive and punishing visa processing from them. The $600+ price tag for the weekend seemed safer with Costa than doing business with the Russians, which I found no less dodgy. Problem is Costa tour guides are corrupt and Euro tourists are docile. In our case, we're hauled out of the Hermitage by Olga, which has 45 minutes still to go, and led to this nasty windowless tourist shop on a pearl of a day. I actually witness the bribe go from the shopdealer to the bus driver. When I point this out to Costa, the rep shrugs (always with the comeback) tourist shops are standard on these excursions. Actually that weekend we do another tour with another guide Tatiana whose bus-driver offers to do a drive-by on another tourist site rather than take us to a shop. Tatiana has us vote. She is a country girl, she tells me. Maybe that explains her willingness to give us what we want. But the food offered on lunch both days is a joke. Vegetarians, we get a little pile of plain rice and another pile of frozen peas and carrots. 8. Costa knows all this, and I know they are cynical. I know this from my conversations with the staff, who will readily lie to you. An unnecessary conversation with the chief service person Katia (this our first request) consisted of a tirade from her when all we asked for was a discreet chat with the maitre'd. No library, by the way. The books are literally trash. 10. Invasive overuse of the speakers in languages most of us don't understand. One comes to ignore them as tasteless pitches for more business. Evidently other than silly games the few free events this ship offers are but brief pitches for our financial expenditure. Exception, a decent lecturer who gave but two in each 12-day period. PLUS THE NORWAY FJORD CRUISE FAILS IN HALF ITS PORTS . . It's just that Costa is so cheap we wind up in cargo ports and places useless to non-excursionists. Finally, are those of us so few who don't want to queue up and sit down and be led around like children? Are ports ships can berth in becoming useless for the traveler? It's true that the three ports out of seven I take issue with as deeply dull (Honningsvag, Leknes, Andalsnes) I secured some payoff out of (a herd of reindeer, a stave church, a 19th c. octagon church) but we could have done so much better in near-by real ports. Nice as Norwegians are, their cost of living is the highest in the world, twice NYC! It's also cold, windy and fickle with fog and showers, so inevitably you end up with a respiratory ailment, especially with this nonfood we're trying to survive on. I think the fjords are overrated, at least from what I've seen on this cruise. Alaska's Inside Passage is but half the price and Vancouver is a great port. Just rent a car for a week and head to Denali. Sure, the euro is $1.24 but there are people here who charge you $1.49 anyway. For two cups of java and one danish in a modest dive in Bergen, we were charged 132 Kroner, which comes to $30. We thought Costa, being the biggest fleet in Europe, would double-down and raise their ante for excellence. Instead, having cruised four continents with them in the past, I think they're cashing in on the credibility achieved by other more accountable brands. I could never have imagined there could be such a confluence of disappointments possible within one established brand. Without meaning offense, I'd say the Concordia disaster is completely understandable under the circumstances. As well as default as a mode, this two-year old ship has serious air issues they're aware of. It is not a good value. It does not represent the industry. Europe is losing its way. While US and Canada become more European, Europe has dumbed down. In 55 years of sailing the food is the worst we've seen on a cruise ship. We both became ill from it as a consequence. Neither of us ever do vendetta, but in this instance we feel the information should be out there. There is a lot more negatives we could cite such as St Petersburg ballet which did not have an elevator forcing the patrons (one coming in a wheelchair) to be hauled up several flights only to get half-sight of a stage for their dream of a lifetime. St Petersburg, they say, is nine months of anticipation and three months of disappointment. That could very well be MO of the Costa Deliziosa instead of the lie "Experience pure pleasure" while they bombard you with videos in Italian of gold facials. How delude yourself with extras when half the basics are missing? Our last meal with them, by the way, was a total disaster -- impossible for anyone to eat. It's hard not to believe giving us the worst meal of the trip was the chef's way of saying good-bye. Costa-style. Read Less
Sail Date May 2012
We have cruised on Costa twice, in 2010 on the Luminosa, in 2011 on the Costa Deliziosa. I am amazed at the low average score. he last cruise we boarded the ship in Amsterdam. Reasonably fast boarding procedure but it will be faster if you ... Read More
We have cruised on Costa twice, in 2010 on the Luminosa, in 2011 on the Costa Deliziosa. I am amazed at the low average score. he last cruise we boarded the ship in Amsterdam. Reasonably fast boarding procedure but it will be faster if you are a Costa club member. The Costa Deliziosa is a large ship but with more elevators than you can you care for. Our cabin was nice and spacious and light, the balcony had enough space. You can't book the weather but we spent lots of time outside. The first harbor was Bergen, Norway. Beautiful place and it does not rain there half as often as they say. We have been there many times so we walked around and took the funiculair up the mountain. Then on to Iceland. I like sea days but if you don't then you probably would not have chosen this trip. Your loss. Akureyri on the north of Iceland is a nice small place and has a beautiful botanic garden. There are tours to the volcanic countryside with some beautiful sights and a large waterfall. From Iceland we sailed to Greenland. There we visited 2 harbors, small villages, where you were landed on shore with the boats. We watched whales, visited a Inuit family, walked to a gletcher and enjoyed every minute of our stay there. Lots of ice around us. Returning to Reykjavik we had another view of Iceland, then on to the Faroer which is a beautiful number of islands, last port of call was Invergordon in the north of Scotland and after a day at sea back in Amsterdam. On the ship there were lots of activities, nice shows in the large theater, disco for the youngsters (there were lots of young people on board) and some very nice singers in the bars. We dined at a table with 5 other couples, who were matched by the catering staff after the first hectic evening. Perfect! Now I am writing all this just to tell you how we enjoyed this trip and have not met a single person who was not full of enthusiasm. The ship is excellent and the prices on Costa are very reasonable compared to other, moe luxury cruiselines. Read Less
Sail Date August 2011
We joined the cruise at Amsterdam, having made our own way there and spending a couple of days sight seeing before we embarked. Embarkation was slow and a bit haphazard, but we eventually boarded around 2.30, having arrived at 1.30. Lunch ... Read More
We joined the cruise at Amsterdam, having made our own way there and spending a couple of days sight seeing before we embarked. Embarkation was slow and a bit haphazard, but we eventually boarded around 2.30, having arrived at 1.30. Lunch was provided on arrival and our cabin was ready immediately, our bags arrived quickly too. All good news to start with. The first impression of the ship is that is gaudy and glizzy - one might say full of bling. The colours used throughout are really bright, with loads of lights, which almost hurt the eyes to look at. Cabins, however, were light, bright and much less colourful! The standard of accommodation in the cabin was very good, it was always kept beautifully clean and everything worked, as you might expect on an almost new ship. We picked this holiday for the itinery - Tallin, St. Petersberg, Stockholm, Helsinki, Copenhagen and back to Amsterdam so the programme was quite hectic with lots of time in port. We only did excursions in St. Petersberg and did our own thing in the other ports which worked out well. Most times the ship was 'parked up' quite a way outside the town and Costa put on shuttle buses for passengers, which worked well but were quite expensive. There were times when staff at the tour desk were rather misleading of their description of how long it might take to walk into town, which meant that one bought a shuttle bus ticket when it was not necessary. The standard of the excursions we did was very good but because of the lateness of one arriving back to the ship we were unable to take another trip which we had booked, which was very annoying. Days at sea were full of opportunities to do something but most of it was not to our taste. There were approximately 300 English speaking passengers out of 2200 (ship not full), the majority of the rest were Italian. This resulted in multi-language announcements which could get intrusive. For example, the 'card room' is actually an open space on the side of the biggest lounge area. Whenever cards were being played (e.g. Bridge), there would be a fashion show, quiz or someting else noisy going on right nearby which was irritating. Because of the open plan nature of the lounges as well, smokers were placed quite close to non smokers, so there was often a smell of cigarette smoke wherever you sat. The evening meals were extremely good, although some of our table-mates were critical of the level of choice. Each dinner was at least five courses and some of them were 'themed'. We were on second sitting, which was not until 9 p.m. This meant that often we did not finish eating until 11, after which one could go to the disco or a show if one wanted. The self-service cafeteria was always a bit of a scrum and we ended up trying to avoid it for breakfast, going to the restaurant instead. Lunch was available at both locations too. My biggest grip with Costa is that they try to get more money out of you whenever they can. From the minute you board the ship, they take photographs of you at every opportunity, for which they charge 9.99 euros each. Of course, you don't have to buy them, but it does become irritating. We also had a bottle of water in our cabin with a note saying that if we opened it, the price would be charged to our bill - about 1.30 euros, I think. This is petty when, had we paid full price, the cabin would have been 4000 euros between the two of us. There is also a fee-paying restaurant that one can use as an alternative (20 euros)and cappucino and espresso coffees are also charged as extras. One lovely event is the 'elegant tea' which happened twice within our cruise, beautiful variety of teas, exquisite sandwiches and cakes with strawberries dipped in chocolate. Everyday afternoon tea was supplied in the self-service restaurant, but the elegant one was far superior. Disembarkation was well organised and our luggage easy to find when we got off. I wouldn't go with Costa again because I didn't really enjoy the daytime activities and wouldn't want to pay full price but I suspect that it would suit some people very well. Read Less
Sail Date August 2011
embarkation day was messy and a long wait in a very hot room with few seats. finally getting called to board, we made on our onto the ship, but were not allowed to go directly to rooms, as they were not all ready yet, so we joined the ... Read More
embarkation day was messy and a long wait in a very hot room with few seats. finally getting called to board, we made on our onto the ship, but were not allowed to go directly to rooms, as they were not all ready yet, so we joined the hoards in the Buffet area. This would prove to be the first of many disappointing meals. When we found our rooms, they were nice, roomy and well-lit, but with smaller closet spaces than I had expected, and very basic needs in the bathroom. Our steward was very nice, and was accessible at all times thru the cruise, in fact, he was the one bright star on the trip. After the long,(as it was given in many, many languages) safety drill, we all met up in the dining room for the second of bad meals. I doubt I have ever seen such a display of boring-to-mediocre offerings on any cruise line. You had little to no choice but to buy drinks-even non-alcoholic types. There was orange juice (or grapefruit some mornings) tea, coffee and water for lunch and dinner, and everything else had to come thru the bar, even iced tea, which was canned! The one thing that I would label edible was the pasta with meat sauce, most everything else was just this side of passable. For an Italian cruise line, you would think pizza would be good, but the frisbees they offered were more like three-day old crust with a thin smear of sauce, thinly sprinkling of cheese, and your choice of either margarita style or sliced (and really greasy and awful) hot dogs......yes, hot dogs for sausage!I have eaten a lot of pizzas, even in Italy and they would probably chuck these things into the garbage, also. The soft serve ice cream machine was thinned down with water to make it go further, but also added chunks of ice to your dessert, salad dressings were watered down to serve more people, and the desserts were just plain bad. The staff in the MDR tried their best to serve, but are so over-worked it was hard for them to do a decent job. Courses were skipped, food forgotten, drinks never served and bread baskets not filled was pretty much the norm every night. And no buffet for dinner? Come on, it was the MDR, the pay-for-dining venue, or nothing. One night one of our people didn't wait formal dinner, and wandered up to the buffet where he spied hamburgers being cooked only to be told he wasn't allowed to have one, as it was for the kid's formal meal. Would one burger really short them that much? The decor of the ship, I find loud and garish, nothing seems to match or have a scheme to it, it looks like random, brassy items shoved into a room together. altogether a cruise that made us flee the ship at every port to seek out food and make me resolve to never set foot on a Costa ship again. In case you think I am judging this by one bad cruise, we did a Costa trip a couple of years ago, and as mad as I was at that cruise, this one topped it by a mile! Read Less
Sail Date July 2010
Costa Deliziosa Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.0
Entertainment 3.0 3.3
Public Rooms 3.0 3.8
Fitness Recreation 4.0 3.4
Family 3.0 3.4
Service 2.0 3.3
Value For Money 4.0 2.9

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