Amsterdam AmaWaterways AmaSerena Cruise Reviews

4.5 / 5.0
77 reviews
The festive front desk
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The Christmas tree in the main reception area
Photo Credit: lbibeachbum13
The front desk area
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The Bar
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Cruiser Rating
4.6
Very Good
16 reviews
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Featured Review
First Time Cruisers - Hooked
"Our first cruise of any kind could not have been a more enjoyable experience.Our first experience with this company made us customers for life...."Read More
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wafflesandchocolates

First Time Cruiser

Age 50s

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1-10 of 16 Amsterdam AmaWaterways AmaSerena Cruise Reviews


First Time Cruisers - Hooked

Review for a Europe - All Cruise on AmaSerena

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wafflesandchocolates
First Time Cruiser • Age 50s

Our first cruise of any kind could not have been a more enjoyable experience. Our river cruise set sail from Amsterdam and made stops in Hoorn, Middelburg, Ghent, Antwerp, and Rotterdam before returning to Amsterdam. The AmaSerena was beautiful, spotless, and comfortable. The crew was incredibly attentive ... always eager to help ... always with smiling eyes (masks were required in public places ...
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Sail Date: April 2022


Best Vacation I've Been On in Years!

Review for a Europe - River Cruise Cruise on AmaSerena

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ccoatts
2-5 Cruises • Age 60s

My financial advisor told me I needed a vacation. How crazy is that? I have visited Europe numerous times and knew I wanted to go on a Christmas Markets river cruise. My travel agent found this one. This was my first experience with AmaWaterways, and it was outstanding. My cabin was lovely and quiet and was cleaned thoroughly and in a flash each morning while I was at breakfast. The food was ...
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Sail Date: December 2019

Cabin Type: Outside stateroom with fixed window


Rain all week but an outstanding crew made all the difference!

Review for a Europe - River Cruise Cruise on AmaSerena

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Capt. Howdie
2-5 Cruises • Age 60s

Out travel agent recommended this cruise and AMA waterways. Best pick ever. Our crew was fantastic and the highlight was our cruise director Edward. He was truly a outstanding and caring person who made sure everyone was having fun and fixed everything before it could go wrong. It rained and was cold but we had a ball! The crowd was older 60-70’s but there’s plenty to do and each stop was ...
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Sail Date: December 2019

Cabin Type: Stateroom with French balcony and outside balcony


Beautiful

Review for a Europe - All Cruise on AmaSerena

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MichiganMichelle
2-5 Cruises • Age 50s

I went on this Rhine River Christmas Market cruise with a few friends. I had my own stateroom with a balcony and French balcony. The bathroom is positively huge and gorgeous, particularly compared to large cruise ships I’ve been on. We began in Amsterdam and had enough time to explore the city the day before we embarked. Each stop was beautiful and full of Christmas markets, castles, and ...
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Response from SocialMediaA, Coordinator, Social Media

Dear MichiganMichelle, On behalf of all of us at AmaWaterways, we are delighted to read how much you enjoyed taking full advantage of your river cruise! From your stateroom to visiting...

Sail Date: December 2019

Cabin Type: Stateroom with French balcony and outside balcony


Beautiful Ship, Service was Lacking

Review for a Europe - River Cruise Cruise on AmaSerena

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kenny654
10+ Cruises • Age 60s

This cruise was a classical-music themed charter, sailing from Amsterdam to Basel. Having sailed on a river cruise before with another company, I had a good idea of what to expect. The AmaSerena crew certainly lived up to expectations in terms of service at the front desk, housekeeping service in the cabins, and the all-important role of the Cruise Director -- Bojan did a marvellous job of ...
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Response from SocialMediaA, Coordinator, Social Media

Dear kenny654, Thank you for taking the time to share your experience with us. We sincerely apologize that your cruise and our service did not exceed your expectations and are disappointed...

Sail Date: October 2019

Cabin Type: Stateroom with French balcony and outside balcony


Captivating Rhine 8/30/19 - 9/12/19

Review for a Europe - River Cruise Cruise on AmaSerena

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quilter74
First Time Cruiser • Age 70s

We chose AMA upon the suggestion of a well-seasoned travel agent/friend.. This was a once in a lifetime trip and we hoped that it would be almost perfect!! It lived up to our expectation.....from beginning to end! We have experienced ocean cruises, but are sold on river cruises after this experience! We booked the pre/post options along with direct flights-business class. AMAWaterways was ...
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Response from SocialMediaA, Coordinator, Social Media

Dear quilter74, Thank you so much for your lovely review of your cruise onboard AmaSerena, and your kind words regarding our crew, excursions, and hospitality. We could not be more thrilled...

Sail Date: September 2019


Surprised by Excellence, Wellness and Fun!

Review for a Europe - All Cruise on AmaSerena

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GwennaB
10+ Cruises • Age 70s

My husband and I along with 10 other friends just returned from sailing 7 days on this ship. It was excellent in all ways. The food was great - especially the Chef's Table which was no additional charge for each of the guests to enjoy one ight onboard. The Cruise Director, Radostina (Radi) Markovic was fun, knowledgeable and tireless in ensuring that all the passengers had a good time and the ...
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Response from SocialMediaA, Coordinator, Social Media

Dear GwennaB, Thank you so much for your lovely review of your experience on the AmaSerena. We are delighted to hear you enjoyed everything from our Chef's Table restaurant to our wellness...

Sail Date: September 2019

Cabin Type: Stateroom with French balcony and outside balcony


Not for the active

Review for a Europe - River Cruise Cruise on AmaSerena

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Proud American
6-10 Cruises • Age 60s

We chose this cruise to determine if a river cruise was a good fit for us. We have decided that for the money our bet is with the ocean cruises. If you are the type that can sit and enjoy a piano player or read. Then a river cruise is a good fit for you. We consider ourselves to be active and the River cruise just does not have enough activity. As for the rooms we upgraded to a balcony and ...
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Sail Date: August 2019

Cabin Type: Stateroom with French balcony and outside balcony


Great Cruise down the Rhine

Review for a Europe - River Cruise Cruise on AmaSerena

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Clarinet57
6-10 Cruises • Age 60s

We cruised on the AmaSerena in July 2019. Our embarkation was very smooth. We were allowed on board early and had a light lunch available. Our room was excellent. We were in room 306 - we had a nice balcony and a very roomy bathroom. The dining experience was excellent. The food was great and plentiful. Plenty of options for a vegetarian in the party. We enjoyed our shore excursions, ...
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Sail Date: July 2019

Cabin Type: Stateroom with French balcony and outside balcony


Beautiful Castle Views

Review for a Europe - All Cruise on AmaSerena

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BonnieandRich
First Time Cruiser • Age 60s

My husband and I were celebrating our 65th birthdays. This is our first river cruise. Our travel agent highly recommended AMA over any other river boat cruise. The ship, cabin, food, entertainment and service were outstanding. We particularly enjoyed the new "Wellness" program. Marcelo was an excellent fitness instructor. The shore excursions were very well planned. The local guides ...
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Sail Date: July 2019

Cabin Type: Outside stateroom with fixed window


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