Only gave a three star review due to a failure with their air department. The Cruise Ship was very well maintained and the employees on the ship and pre cruise hotel were fantastic. The food selection could be improved and some activities on cruise days could be added.
Spent over $16,000.00 for our cruise package which included air fare, pre-hotel stay, transfers, and the cruise. The ...
Response from SocialMediaA, Coordinator, Social Media
Hello! We sincerely apologize for the disappointing experience you had with our Air Department. We appreciate you taking the time to document your concerns, as it gives us a chance to address...
Sail Date: June 2023
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
Staff and ship exceptional- not doubt. However this cruise is really not geared for people under the age of 70. We brought our teens ages 15 and 17 and they were incredibly bored. Although AMA waterways does not market to families and are very clear that cruise intended audience may be older- my husband and I - in our 50's found it overall boring as well. No effort made to engage teens at all. ...
Response from SocialMediaA, Coordinator, Social Media
Greetings! Thank you for choosing AmaWaterways as part of your family vacation. We sincerely appreciate you taking a moment to write about your experience, and we are glad you enjoyed your...
Sail Date: June 2022
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
This cruise was a classical-music themed charter, sailing from Amsterdam to Basel.
Having sailed on a river cruise before with another company, I had a good idea of what to expect. The AmaSerena crew certainly lived up to expectations in terms of service at the front desk, housekeeping service in the cabins, and the all-important role of the Cruise Director -- Bojan did a marvellous job of ...
Response from SocialMediaA, Coordinator, Social Media
Dear kenny654,
Thank you for taking the time to share your experience with us. We sincerely apologize that your cruise and our service did not exceed your expectations and are disappointed...
Sail Date: October 2019
Cabin Type: Stateroom with French balcony and outside balcony
If you like cocktail parties you will like a river cruise as there are endless opportunities to talk about yourself! Every meal starts with "Where are you from?" "Is this your first cruise?" followed quickly by questions about your past work, life, children etc.
We started out with two days in Amsterdam and loved the city. Boarded and were royally welcomed by the crew and the TERRIFIC cruise ...
Our Rivercruise started in Amasterdam on the 22nd of Dec 2016. We wanted to experience Christmas Markets in Europe without the hassle of packing and unpacking if we were flying or driving from one town to another.. OUR CABIN on Violin Deck 301 is AWESOME !!!
The first day of tour was a bit inconvenient as the Tour Director failed to arrange appropriate transport and tour for the "Disabled" ...
Our second cruise on Ama Waterways. We were excited that we were sailing on a relatively new ship, as our last one, the AmaBella has been retired. I would liked to have given the cruise a "5" as most aspects of the cruise was outstanding. HOWEVER, the new ship has some deficiencies that unless corrected we will not sail on it again.
It seems in an effort to have more cabins, the company ...
Chose this cruise solely based on recommendation of knowledgeable travel agency insider.Including airfare, was approx $4,800 for single occupancy and air fare for 8 days and 7 nights. My overall experience has been about average especially considering the premium price for the Rhine River cruise.For example, had to request for bottled water to be replenished, and for toilet paper to be refilled. ...
After 40 ocean cruises I was looking forward to this experience. We spent several days precruise after flying from Los Angeles. We packed light for us but had to check our luggage anyway on Delta. We began in Brussels, went to Bruges and Ghent and then to Amsterdam for another 2 nights in a hotel before embarking. We covered all the major sights and then some. We embarked at 3pm as suggested ...
I am a very experienced traveler who has taken many tours,been on several cruise lines,and also has traveled independently. The riverboat cruise was only one part of a longer trip. I booked my own air,arranged my owN transfers, and also bookedHotels both before and after the cruise. I flew nonstop to Amsterdam from Philadelphia, took the con ex ion shuttle serVice into town,stayed T the swissotel ...
The positives: Ship was clean and very attractive Cabin was arranged nicely Art work was interesting Scenery was outstanding Weather was warm and clear Fellow cruisers were friendly Cabin stewardess and wait staff were very good Easy off and on without security checks The negatives: The food was mediocre The entertainment was awful The tours were poor The ...
