• TRAVEL NOTICE: Learn more about COVID-19
  • Newsletter
  • Write a Review
  • Boards
  • Find a Cruise
  • Reviews
  • Cruise Tips
  • News
  • Deals

USA American Star USA Cruise Reviews

-- / 5.0
Editor Rating
70 reviews
View from the top deck of a sunset in Beaufort
Sights onboard in Hilton Head, SC.
View from carriage ride in Charleston, SC.
Horse drawn carriage ride in the historic district of sunny Charleston, SC.
See all photos
Cruiser Rating
3.8
Average
52 reviews
Ratings by category
Cabins
Dining
Entertainment
Public Rooms
Fitness Recreation
Enrichment
Service
Value For Money
Featured Review
Inland Passage aboard the Star - An Adventure on the High Seas
"When the ship rolled to one side, all of the drawers in the room would slam open (our desk lamp slid across the dresser and crashed into a open drawer).The seas did not look all that rough, and on a big cruise ship with stabilizers, no problem...."Read More
DaveinCharlotte avatar

DaveinCharlotte

6-10 Cruises

Age 70s

Filters

1-10 of 52 USA American Star USA Cruise Reviews


Inland Passage aboard the Star - An Adventure on the High Seas

Review for American Star to U.S.A.

User Avatar
DaveinCharlotte
6-10 Cruises • Age 70s

All of our past cruises on ACL have been excellent, but this one did not quite live up to our expectations. Herewith what did not go right (much did go right -- see "On the Positive Side" below): Our Big Delay Our Inland Passage cruise on the American Star began as planned in Baltimore, MD. But after a day at our first port in Yorktown, VA, Captain O'Connor announced that a critical engine ...
Read More

Sail Date: November 2021

Cabin Type: Cabin AA


American Cruise Lines Star

Review for American Star to U.S.A.

User Avatar
Marie Jean
2-5 Cruises • Age 70s

The brochure made the cruise line sound wonderful. Paid twice as much as other cruises and received a Motel 6 experience. I cried. Within 2 minutes I realized we had been duped. Asked for an immediate refund. No matter what, no refunds. Old, cheap furniture. The bathroom had a urine smell. There was no headboard on bed. The cheap blinds didn't work. Bolts were missing on window frame. The ...
Read More

Sail Date: June 2021


Cruise Safely During Pandemic

Review for American Star to U.S.A.

User Avatar
Alice EC
10+ Cruises • Age 70s

I chose this river cruise line because of safety issues during the Covid-19 pandemic. I was a little stir-crazy from a year without leaving the house and decided to stay in the US after vaccination. This line caters to adults and has very small ships and very strict pandemic protocols. Currently, all passengers must have proof of vaccination and must be tested by medical personnel before ...
Read More

Sail Date: May 2021


Not happy with this ship.

Review for American Star to U.S.A.

User Avatar
eastofeden
6-10 Cruises • Age 70s

We wanted to cruise the inland waterway. I thought this would be a luxury cruise because it was so expensive. The ship looked old and tired and the cabin was disappointing. They only had one elevator that was like a coffin and I didn't;t see any lifeboats, so no lifeboat drills, how do they get away with this? No phone in cabin and we had to ask for soap and toilet paper and waited hours for ...
Read More

Sail Date: May 2021

Cabin Type: Cabin AAL

Traveled with disabled person


Wonderful Week on the Historic South and Golden Isles Cruise

Review for American Star to U.S.A.

User Avatar
MesaJandC
10+ Cruises • Age 50s

We have been to most areas of the United States, but haven't spent much time in the Southeast, so we chose to take the Historic South and Golden Isles cruise on the American Star with American Cruise Lines. From the start, ACL took great care of us, with our pre-cruise hotel arrangements and transportation to the ship. Check in was a breeze (even with the Covid precautions the ship staff took) - ...
Read More

Sail Date: April 2021

Cabin Type: Cabin AA


Wonderful Cruise!

Review for American Star to U.S.A.

User Avatar
kimslewis
6-10 Cruises • Age 60s

Had an absolutely wonderful time on this cruise. The American South is so beautiful and historic and seeing it by river was perfect. The excursions were top notch with interesting and knowledgeable tour guides. Two of my favorites were the Lowcountry Heritage tour In Beaufort and the Secrets of Savannah, which was a night time tour of Savannah. Very easy to get on and off the ship at your ...
Read More

Sail Date: April 2020

Cabin Type: Cabin A


Better Than Expected

Review for American Star to U.S.A.

User Avatar
FoxKin
2-5 Cruises • Age 60s

We were looking for a trip in the US and this one on the Intracoastal Waterway was a good deal compared to the same trip on the same boat with Road Scholar. Based on reviews on this site we weren't sure what condition the boat would be in. The boat had new carpeting and paint and was in good shape. The stateroom was good sized and comfortable. Our only issue was that the shower wasn't ...
Read More

Sail Date: March 2020


Up to expectations

Review for American Star to U.S.A.

User Avatar
tnaylor12
6-10 Cruises • Age 80s

This was our 9th cruise with American Cruise Lines so we are obviously satisfied with their overall performance. There have been some cruises where they failed to live up to their motto: "Small ship cruising done perfectly". That is a very high standard that they have set for themselves and they have, on occasion, failed to meet it. Their Customer Service team has been slow to address our comments ...
Read More

Sail Date: December 2019

Cabin Type: Cabin AAC


Not the Best American Cruise Lines Itinerary

Review for American Star to U.S.A.

User Avatar
allenm1043
2-5 Cruises • Age 80s

This was our fifth cruise with this company. We did the cruise called, "New England Islands". As usual the food was memorable. And as usual service at meals goes at a slow pace. For the first time on a cruise I had servers dump food on me - twice! They also had a specific problem at breakfast. I believe most people are eager for the first cup of coffee in the morning. That was very very ...
Read More

Sail Date: September 2019

Cabin Type: Cabin AAC


Training cruise and worst ship

Review for American Star to U.S.A.

User Avatar
Lafate
2-5 Cruises • Age 70s

We chose this cruise having experienced the lower Mississippi, which was wonderful. We enjoyed the Providence city excursion prior to the cruise. The driver was very knowledge and took us to many places of interest. However, this cruise was disorganized, seemed to be their training cruise and their oldest ship. Crew members were changed throughout the cruise. For example, the first ...
Read More

Sail Date: August 2019


Find a cruise

USA Cruise Reviews for Other American Cruise Lines Ships
American Pride USA Cruise Reviews
American Pride USA Cruise Reviews
Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.