"However, the cruise line changed the port from Providence to Fall Run, RI.ACL decided on the last day to tear down the ceiling on deck one which you had to traverse in order to get to the dining room...."Read More
This was my first time on American Cruise Lines. We wanted to see some of New England. We flew into Providence, RI and stayed at the cruise line recommended Hotel. The hotel was overpriced and not helpful about what to do in Providence. The cruise line had a welcome package, but no information about Providence. We missed a great Italian restaurant area that we did not find out about until the next ...
This was a cruise of the New England Islands. We were excited to see these islands and they were beautiful.
The stops were typical of small town New England coastal life. It was interesting to see how the very rich live.
We chose American Cruise Lines because our previous experience with ACL on the Columbia River was great.
Of course that was before the pandemic. Perhaps, that ...
We picked this cruise because we'd never been to the New England Islands. The brochure said Providence to Providence. But the dock in Providence was damaged last year and American Cruise Lines is using a very unattractive dock in an industrial area of Fall River. A 40 minute bus ride away. That was just the beginning of problems. We embarked on a Saturday. Our bathroom fan screeched. It ...
We cruised New England in August 2022 on the American Star. It was awful. The worst cruise I have ever taken. The ship is old and in need of much maintenance. We had sewage back up in our shower 3 times. We embarked the ship from a different port than advertised. Had we not been on the pre- cruise exercuion we would have missed the ship, because we wre never informed of the embarking port change. ...
We chose this cruise to the New England Islands because my wife has never been to New England. The pictures and description on ACL website were misleading. This was nowhere near a luxury cruise. The best place to begin is the Rennaissance Hotel the day before the cruise. Room was nice but not worth $500.00. Embarkation was easy and without incident. However, the cruise line changed the port ...
July 2022 - My wife and I have been on numerous cruises (26+) throughout the world on various cruise lines over the years. This was our third cruise on American Cruise Lines (ACL). Our New England Islands cruise started on July 16 in Providence, Rhode Island.
Our flight from Florida arrived a day early, July 15, so we could enjoy the Providence area. We stayed at the Renaissance Providence ...
We chose this cruise because we were looking for a quiet, luxurious and relaxing experience. We had high expectations for this cruise due to its high cost (over $12,500 for 7 nights) and extensive marketing. Our first impression was very good. We booked the pre-cruise night in the Renaissance Hotel with the tour of Providence. The hotel was lovely and the service impeccable. The tour of Providence ...
Tho I have been to Florida several times in the past, as in every state, country there are always new and different part to discover. I've heard of the St John River but had never been on it. Have always been curious about the manatees and their habitat so was anxious to have the opportunity to explore their 'home'. On the boat tour we saw a number of different birds, and other animals as well. ...
We also took the Great Rivers of Florida cruise in 2019 as our 9th cruise. We had to take this cruise again because we had vouchers from a cruise that was canceled because of COVID. The vouchers expired by the end of 2021, so our options were limited. On both of these cruises, Lake George was included as one of our destinations. I would very much have enjoyed cruising Lake George and observing the ...
All of our past cruises on ACL have been excellent, but this one did not quite live up to our expectations. Herewith what did not go right (much did go right -- see "On the Positive Side" below):
Our Big Delay
Our Inland Passage cruise on the American Star began as planned in Baltimore, MD. But after a day at our first port in Yorktown, VA, Captain O'Connor announced that a critical engine ...