6 Helpful Votes
Sail Date: July 2017
This was my first cruise on a small ship. The cruise itself was the 7 night New England Island Cruise. The ship was fine and the food was very good but that's a given. They offer a complementary happy hour each evening and ... Read More
This was my first cruise on a small ship. The cruise itself was the 7 night New England Island Cruise. The ship was fine and the food was very good but that's a given. They offer a complementary happy hour each evening and complementary alcoholic beverages at lunch and dinner. This ship does not have stabilizers and one morning we spent 4 hours really rocking and rolling. Many passengers and crew got sea sick and they had no Dramamine on board. Most passengers skipped breakfast and stayed in their rooms. The room and bath were fine but the "outside veranda" was 8 feet x 3 feet - barely enough for a small table and two chairs. 3 pieces of fitness equipment were on the top deck. No laundry facilities or capability. Sheets and towels are not changed throughout the trip unless requested. Free WiFi was spotty and usually worked only in common areas, not in the staterooms. The evening entertainment was a mixed bag; some good some not so much. A New England Clambake was the hit of the trip. Some shore excursions were free but I was a bit miffed by the fact some "premium" shore excursions were $50 per person. After paying almost $5,000 per person for this cruise, I felt ALL shore excursions should have been complementary. Generally a satisfactory cruise but IMHO, very much overpriced. Read Less
9 Helpful Votes
Sail Date: November 2016
have been cruising the mississippi with american queen steamboat company and had a great time , I figured that American cruiseline would be as nice with same type of food and a beautiful ship as well. The food was like cafeteria ... Read More
have been cruising the mississippi with american queen steamboat company and had a great time , I figured that American cruiseline would be as nice with same type of food and a beautiful ship as well. The food was like cafeteria meals, No great choices , breakfast was a small table with two types of pastries, with a limited menu ,Dinners and lunch were nothing to talk about.Lots of pork not much chicken dishes and not great veggie dishes. American queen steamboat company had a huge table with unlimited amt of choices and great choices for meals. The difference between the two companies are like day and night, American cruise line hasn't even got a pursers office, the maid service is done by the staff that serves you at the restaurant, not very professional, and their outfits are the look like blue scrubs that you see in hospitals,how unprofessional is that. I was at the owners suite thinking it would be beautiful since I paid almost twice the price as the other rooms , what a shock that was, The Star is an old ship , it was so drab.No colors on the long hallways to your rooms One shore excursion was on an island in which they had an oyster bake, you would think the ship would let the guest know that we would get bit by certain bugs and warn us about it. Lots of us got home all bit up ,I was scratching for a week after ,I still have marks on my arm American cruise line has the monopoly on the eastern coast and probably doesnt care since it has no competition. I would not recommend anyone to cruise with them at this time .Although they were very nice and polite and service was great , I was very disappointed. I spends thousands of dollars and did not feel I at all got my moneys worth. .. Read Less
American Star Ratings
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