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American Star River Cruises Cruise Reviews

-- / 5.0
Editor Rating
64 reviews
See all photos
Cruiser Rating
3.9
Average
64 reviews
Ratings by category
Featured Review
Better Than Expected
"We were looking for a trip in the US and this one on the Intracoastal Waterway was a good deal compared to the same trip on the same boat with Road Scholar. Based on reviews on this site we weren't sure what..."Read More
FoxKin avatar

FoxKin

2-5 Cruises

Age 60s

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1-10 of 64 American Star River Cruises Cruise Reviews


Better Than Expected

Review for American Star to U.S.A.

FoxKin avatar

FoxKin

2-5 Cruises

Age 60s

We were looking for a trip in the US and this one on the Intracoastal Waterway was a good deal compared to the same trip on the same boat with Road Scholar. Based on reviews on this site we weren't sure what condition the boat would be in. The boat had new carpeting and paint and was in good shape. The stateroom was good sized and comfortable. Our only issue was that the shower wasn't ...
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Sail Date: March 2020


Up to expectations

Review for American Star to U.S.A.

tnaylor12 avatar

tnaylor12

6-10 Cruises

Age 80s

This was our 9th cruise with American Cruise Lines so we are obviously satisfied with their overall performance. There have been some cruises where they failed to live up to their motto: "Small ship cruising done perfectly". That is a very high standard that they have set for themselves and they have, on occasion, failed to meet it. Their Customer Service team has been slow to address our comments ...
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Sail Date: December 2019

Cabin Type: Cabin AAC


DO NOT WASTE YOUR VACATION

Review for American Star to North America River

kandace59 avatar

kandace59

10+ Cruises

Age 60s

I chose this cruise line because they had the itinerary we were interested in. The seaside towns and islands visited were quaint and picturesque. Everything we were hoping for. The ship, however, was horrible. I found the crew to be uncaring and lazy. I brought our issues to the attention of the hotel manager early in our cruise, and while she was friendly, and said she would correct our issues, ...
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Sail Date: September 2019

Cabin Type: Cabin A


Not the Best American Cruise Lines Itinerary

Review for American Star to U.S.A.

allenm1043 avatar

allenm1043

2-5 Cruises

Age 80s

This was our fifth cruise with this company. We did the cruise called, "New England Islands". As usual the food was memorable. And as usual service at meals goes at a slow pace. For the first time on a cruise I had servers dump food on me - twice! They also had a specific problem at breakfast. I believe most people are eager for the first cup of coffee in the morning. That was very very ...
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Sail Date: September 2019

Cabin Type: Cabin AAC


Costly for a mediocre experience.

Review for American Star to Canada & New England

hkingj avatar

hkingj

2-5 Cruises

Age 80s

Would not recommend to others. Food and service only fair. Overall rating on scale of 1-10 would be seven (7).Cruise director attractive and friendly but inefficient. Made a number of mistakes for our group on excursion scheduling. Hotel director inexperienced as was the entire crew. Cabin service was ok but not great. On two occasions room was not made up until the afternoon and then only ...
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Sail Date: August 2019

Cabin Type: Cabin AAC


Training cruise and worst ship

Review for American Star to U.S.A.

Lafate avatar

Lafate

2-5 Cruises

Age 70s

We chose this cruise having experienced the lower Mississippi, which was wonderful. We enjoyed the Providence city excursion prior to the cruise. The driver was very knowledge and took us to many places of interest. However, this cruise was disorganized, seemed to be their training cruise and their oldest ship. Crew members were changed throughout the cruise. For example, the first ...
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Sail Date: August 2019


Chesapeake Bay 8 Day Cruise

Review for American Star to U.S.A.

Jetwoman avatar

Jetwoman

2-5 Cruises

Age 70s

We had never been to this area and this seemed like a great way to experience it...historically and culturally. This was our first cruise on American Cruise Lines. While the ship is not new, it was very clean and comfortable, and decently decorated. Our stateroom was AAC on the third floor and it was as large as advertised as was the bathroom. The bedding was very nice and the king bed quite ...
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Sail Date: November 2018

Cabin Type: Cabin AAC


Deceptive, Horrible Cruise ship

Review for American Star to U.S.A.

Caroline Woodburn avatar

Caroline Woodburn

First Time Cruiser

Age 70s

Friends had recommended this cruise line. AmericaCruise could not be blamed for the weather which was unsaleable. However, as we were could not go to Nantucket, Martha's Vineyard, Block Island, we were 2 days in New Bedfore and 2 days in NewPort. The brochure stated most excursions were complimentary, but this is UNTRUE. The only complimentary excursion were walking tours. They ranged from ...
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Sail Date: September 2018

Cabin Type: Cabin A


Sun, light houses and islands.

Review for American Star to Canada & New England

C R avatar

C R

2-5 Cruises

Age 70s

A great cruise on a small boat - about 100 people. Smaller makes for more friendly. The chef told us at the beginning we would be eating lobster daily and that we did, at nearly every of the 3 meals a day. The lobster omelet was especially tasty. The on land trips were informative and we were allowed time to go out on our own as well. The cruise director Chelsea was just full of enthusiasm ...
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Sail Date: August 2018

Cabin Type: Cabin AAL


Older ship, but wonderful cruise company

Review for American Star to Canada & New England

Bill and Judy avatar

Bill and Judy

10+ Cruises

Age 70s

We chose this cruise for our second one with ACL for two reasons: we are very impressed with the service and atmosphere of this cruise line and it was a lobster cruise. Yes, this ship was an older one, but that did not interfere with its charm - of course we prefer the personal service the smaller ships provide rather than the glitz and glam of the huge hotels on water. You will get to know ...
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Sail Date: July 2018

Cabin Type: Cabin AAL


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