We wanted to do a paddleboat River Cruise and our friend that owns a travel agency suggested we try this ship. The ship and the crew were fantastic. However, we found no out that people that booked in the month before the sailing were given room upgrades and up to $1000 credit. Apparently so many people cancelled due to the ports being closed because of high water levels that the line needed to ...
Dear last Spring break, We are sorry to hear that the cruise did not meet your expectations. If you would like to discuss this further, please contact our guest experience manager at...
In June 2019, my wife and I took the American Queen paddle wheeler on a one-week trip down the Mississippi River. Trip went from Memphis to New Orleans (the Deep South).
I rate this trip as an overall 5 (on a scale of 5), based on its distinctive niche for educational travel.
The Mississippi River is America’s other “Route 66.” You can see it from shore by driving yourself along the Great ...
Wow Cruise-otter! This is a great review! Thank you so much for recognizing the educational value. We are thrilled to learn that you enjoyed your cruise and the deviations. We sure...
I was always looking at Mississippi River cruises, but they seemed too expensive. My husband and I usually cruise in the Carribean on ships that have a lot of attractions. Oasis,Allure) Then,Cruise Critic advertised this cruise
The American Queen is small compared to large cruise ships (425 abt.) but all the luxuries were there. Great food in the dining room, the informal buffet at dinner time ...
Hi Lindy Jo! Thank you for the five star review! We are so pleased to learn that you enjoyed your cruise. We appreciate your acknowledgement of our talented entertainers. We sure do hope...
I chose this cruise because a group of 18 of us wanted to cruise on a riverboat. This group cruises frequently but never a riverboat. Nothing about this cruise line is current. You can't even make online reservations. We had planned and booked everything before boarding, premium excursions, private cocktail reception. After boarding no one at the customer service desk or tour desk seemed to know ...
Dear Cruisergroup2019,
We are so disappointed to hear that your cruise did not meet your expectations. At American Queen Steamboat Company, we create memorable experiences that exceed all...
I always wanted to visit New Orleans and my companion had always wanted to go down/up the Missisipi River. This cruise offered the best of both worlds. Unfortunately i was disapointed to find that the food was not always of good quality and did not cater well for vegetarians. Unfortunately there was also a lot of fried fish rather than fresh fish. There were also times when the boat ran out of ...
Hi ejbrand7289! Thank you for taking the time to write the review! We are pleased to learn that your overall experience was a great one! We value our guest feedback and If you would like...
We chose this in order to see the Southern states of USA .We are experienced cruisers .The moment we set foot on this boat we knew it was not going to be very good.The boat smells musty and damp .When we were shoen the cabin I wanted to leave .We had Suite 509 .It was shabby,depressing ,dark and poorly equipped .We tried to change but the boat was full .
The experience in the dining room ...
Dear Mr. Barnet,
It is extremely unusual to hear comments such as yours. At American Queen Steamboat Company, we strive to deliver a river cruise experience that exceeds all expectations. ...
Seeing the mighty Mississippi has been on our list, if only for the size and its place in history. We travelled from Australia to cruise on the American Queen for a 9 night Lower Mississippi New Orleans to Memphis itinerary. Cruise included a first night stopover in New Orleans at the very convenient Riverfront Hilton, which had a pre-checkin facility, which was easy to do. We did our own ...
Dear BravoTango,
Thank you for the 5 star review! We are thrilled to hear that you had such a great time! Our on-board staff work very hard and I will pass on your compliments to them! The...
What better way to explore America than on the great Mississippi River? I wanted to get a feel for travel by riverboat, and the American Queen did not disappoint! We embarked in Memphis and ended in New Orleans. The river ports along the way-- some big, some small-- were all charming and exciting in their own way. While on the boat, the staff were outstanding. The housekeepers were probably the ...
We had dreamed for sometime of cruising the Mississippi and in August after 40 some cruises on the Ocean Ships we lived our dream. ASQC used the beautiful Sheraton Downtown Memphis for our pre cruise stay. Loved the city ! Rode the Trolleys and had great ribs ant Central BBQ.
When we first laid eyes on American Queen she was tied to a tree at Mud Landing (choking the stump) we later learned. ...
Dear hootmon,
Your excellent review made our day here at American Queen Steamboat Company! We sincerely appreciate you taking the time out of your busy day to provide such a detailed and...
there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company.
We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co.
We were waiting for the last minute deal , we found this cruise in a very short notice of departure.
the ship was built in 1995 - a paddle wheeler, the steamboat built back to the Victorian history ...
Dear Rachel Wu,
Thank you for taking the time to submit your review. We are pleased to learn that you were able to use your credit and experience cruising onboard the American Queen . We...
Sail Date: August 2018
Traveled with disabled person
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North America River Cruise Reviews for Other American Queen Voyages (formerly American Queen Steamboat Company) Ships