9 Helpful Votes
Sail Date: March 2016
Our cruise starts in Memphis with an overnight stay at the Sheraton. We weren't very impressed with this hotel or the breakfast laid on for all the passengers making this overnight stay. On to the boat and we were on deck 4 in an ... Read More
Our cruise starts in Memphis with an overnight stay at the Sheraton. We weren't very impressed with this hotel or the breakfast laid on for all the passengers making this overnight stay. On to the boat and we were on deck 4 in an outside stateroom. The cabin was cosy a little bit smaller than the only previous cruise we've done. It was 160sq ft if that helps. The food was very good the crew were very good and the daily organisation of going ashore and visiting historical sights and communication of information was very good. Everyday there were additional tours at an extra cost around 59 dollars plus per head.The nightly entertainment was a matter of taste. It was mostly musically based and was ok. The WiFi was pretty poor unless you were in specific areas. The main restaurant was fine with tables set for 2 up to 8, there was another restaurant at the front of the boat where you could eat 24 hours a day. We went there for breakfast one morning and it was just too noisy for that time of day so we didn't go back. We disembarked in New Orleans. Read Less
11 Helpful Votes
Sail Date: February 2016
Our first ever river cruise was on the American Queen from New Orleans to Memphis. This very unique journey on a genuine 400 passenger Mississippi River steamboat was fabulous in every way. The embarkation and disembarkation processes ... Read More
Our first ever river cruise was on the American Queen from New Orleans to Memphis. This very unique journey on a genuine 400 passenger Mississippi River steamboat was fabulous in every way. The embarkation and disembarkation processes were outstanding, as was the organization of the included hop-on/hop-off tours and the premium tours. The places visited were rich with history and architecture and there was always more to see than you had time for. The food and service were excellent, and the variety and quality of the entertainment was outstanding, especially on such a small boat. The captain even played with the musicians in the beautiful Engine Room bar. Gerry the Riverlorian was both informative and very entertaining. The décor was Victorian ostentation, and immersed you in the elegant heyday of the Mississippi steamboat era. Everything was so well organized that we experienced only one little glitch--we had dreamed of sipping a mint julep on the deck rocking chairs, but they never had any mint! The passenger loyalty is staggering--we met "Miss Ruth" on her 150th trip on this boat. The line thanked her back by upgrading her to a luxury suite. She said she hardly knew what to do with the butler, but the digs were wonderful. Read Less
10 Helpful Votes
Sail Date: February 2016
wow! We had a great 3 night cruise staying in both the best suite on the boat (501) and a room with no windows (541) Both rooms were perfect! 4 of us went (me, my husband, sister and 89 yr old mom- for her birthday!) The small room was ... Read More
wow! We had a great 3 night cruise staying in both the best suite on the boat (501) and a room with no windows (541) Both rooms were perfect! 4 of us went (me, my husband, sister and 89 yr old mom- for her birthday!) The small room was roomy enough with a good size bathroom and storage. TV, air/heat, radio (although it took me 3 days to realize the radio was on the wall in both rooms!) The staff made mom feel special the whole time and were always nice, with hugs, and a special birthday cake and singing at dinner. Champagne in room 501 was a nice touch, as were the cheese plates and Adams special touches to make the room neat and clean daily The boat was amazing! Clean, spacious, PLENTY OF FOOD AND ACTIVITIES if you wanted. We had incredible weather so we were able to enjoy the private deck that came with room 501. All the food we ate was terrific and they helped with dietary restrictions. This was a Big Band themed cruise, with a full brass band twice a night for all 3 nights, dancing in the theater was fun too! Our ports of call were nice (2 mansions) easy to get to and walk around. Bikes are available for the taking (just sign up!) I would recommend this cruise to people who are fun, easy going, and enjoy a good time, I only wish I were still on the boat right now! PS~ ask for Kim B, Kelvin, Kris or Adam because they were THE BEST! Pursers folks were super helpful too! xoxo Read Less
8 Helpful Votes
Sail Date: February 2016
Any mention of the Mississippi brings to mind Mark Twain and stories of life on the river. Things have changed since that era but we found a way to recapture the history and atmosphere of those times. We did it by taking a trip on the ... Read More
Any mention of the Mississippi brings to mind Mark Twain and stories of life on the river. Things have changed since that era but we found a way to recapture the history and atmosphere of those times. We did it by taking a trip on the American Queen the largest, most opulent paddlewheel steamboat in the world. This boat is luxurious, elegant, historical and unlike any other boat we have ever seen. It was re-launched in 2012 after a $6.5 million renovation and is the only authentic steamboat in America. The staterooms are large and beautiful as are the many public rooms filled with antiques. The Mark Twain Gallery contains one of the most expansive collections of Tiffany glass in existence. It feels more like a stylish boutique hotel than a boat. The nightly five course dinners are great and in keeping with the atmosphere of southern charm. We particularly enjoyed the southern cuisine, big band jazz and relaxing in rocking chairs while we glided along the second longest river in North America. We took a short four day trip that involved excursions into the antebellum past and visits to several plantations and a swamp tour where I was handed a live alligator. Nottoway is the south’s largest mansion and dates back to 1859. The setting is magnificent. It has three floors and 22 white columns which has given rise to its nickname as the White Castle of Louisiana. It boasts an amazing 64 bedrooms and has 365 openings. Not to be outdone, the Oak Alley plantation is known as the Grande Dame of the Great River Road. Set on 25 acres, this Greek revival mansion has a quarter mile of 300 year old oak trees and reminded us of scenes from Gone With The Wind. The traditional mint Juleps and guides in period costumes may have helped. The 1830 St. Joseph plantation was a highlight as we were shown through by three charming ladies who were direct descendants of the original family. We came away with a far better understanding of this period of history and the devastation that resulted from the civil war. New Orleans has its own incomparable charms, interesting architecture, traditional jazz bands and wonderful restaurants and southern cuisine. Read Less
3 Helpful Votes
Sail Date: October 2015
Every one of the crew is amazingly friendly. They all want you to have the absolute best cruise experience possible. Kris Kelso, deckhand, really made my cruise when he let me squeegee the deck. His friendly smile and accomodating ... Read More
Every one of the crew is amazingly friendly. They all want you to have the absolute best cruise experience possible. Kris Kelso, deckhand, really made my cruise when he let me squeegee the deck. His friendly smile and accomodating personality made us feel comfortable and welcome. Kim Breashears, waitress on The Front Porch, was such a hoot. Her sense of humor kept us entertained with every meal. She waited on us hand and foot. My husband and I came to prefer the Front Porch dining over the J.M. White Dining Hall. Sandra, our stateroom attendant, worked hard, often behind the scenes, to keep our cabin neat, clean, well supplied, and "ship-shape." Although much of her work was done while we were enjoying ourselves elsewhere, we could always tell when she had been in to spruce things up. Mary Sward, the Riverlorian, was an excellent speaker, presenting historical, educational information pertinent to the region and the river. The cruise director was and excellent host - personable and outgoing. Read Less
3 Helpful Votes
Sail Date: September 2015
Our ship check-in was done at the DoubleTree St. Paul Downtown where we spent the night before the cruise. The process was efficient and since we were traveling with a group of twelve, our dining room tables had already been assigned. We ... Read More
Our ship check-in was done at the DoubleTree St. Paul Downtown where we spent the night before the cruise. The process was efficient and since we were traveling with a group of twelve, our dining room tables had already been assigned. We took the optional city tour, which was enjoyable, and delivered to the ship. We went straight to our cabin and unpacked. The ship is beautiful and the entire ship staff was friendly and helpful the entire trip. There are two eating areas, the Front Porch (located on the bow of the ship) and the main dining room. We ate dinner each night in the dining room and the food was delicious with generous portions. Our waiters Smooth and Butter did a wonderful job and handled whatever request we had. The provided wine was good and poured generously. Our breakfasts and lunches were eaten at the Front Porch where service was buffet-style. There was both indoor and outdoor seating at the Front Porch. Since we had wonderful weather, we ate most meals outdoors. Coffees, teas, popcorn and soft-serve ice cream was always available at the Front Porch. The ship had plenty of public areas where you could simply sit and relax. We went to the evening shows each night and enjoyed all of them. One of the highlights was an actor portraying Mark Twain. At each port we enjoyed the hop-on, hop-off bus tours. A local guide on the bus provided information about the city. You could get off at designated stops, see the attractions and get back on the bus as it completed the route about every 15 minutes. There were several optional paid excursions offered. We took the pre-cruise tour of St. Paul, the Hoover Presidential Library and the post-cruise St. Louis tour. Each one was enjoyable and worth the extra cost. We enjoyed this cruise so much that we booked a Nashville to Memphis cruise for 2016 while aboard ship. Everyone in our group had a wonderful time. Read Less
Sail Date: July 2015
Our third cruise on the American Queen...what a pleasure, again. We went from Cincinnati to St. Louis. You've never been on a realistic river cruise until you've been on the American Queen steaming the waters of the Ohio or ... Read More
Our third cruise on the American Queen...what a pleasure, again. We went from Cincinnati to St. Louis. You've never been on a realistic river cruise until you've been on the American Queen steaming the waters of the Ohio or Mississippi. A very easy and relaxing way to cruise. Can't beat the food quality and selection, service, entertainment and the hop on hop off shore program. Be sure not to miss Jerry Hay's riverlorian talks...very informative, interesting and entertaining. Our cabin on the 4th deck was very comfortable and we loved the fact we could go right outside and sit and visit on the open deck. Ivie was one of the best cabin stewards we have ever experienced...thanks for being so nice and accommodating. The front porch of America forward on the 3rd deck was nice with swings, rockers and both inside and outside seating for breakfast, lunch and dinner. We seemed to migrate to the open deck on the 4th deck forward to sit in a rocker and watch the river go by. The theater is awesome and the entertainment as good if not better than the ocean going ships'. Very good band and singers and most of the songs you know and could sing along with. The Mark Twain and the Dixieland shows were very good as well. The food in the main restaurant and front porch was excellent...prime rib, beef brisket, catfish, quail, duck, salmon, etc. and of course, free beer and wine selections at dinner. All employees were friendly and seemed to be truly interested in making sure all of your needs were taken care of. There were a few kids on board (all well behaved I might add), but I would say most passengers are between 50 and 80. Ship is small, 6 decks, so its very easy to get around and you get to know your fellow passengers. Overall, this is a great boat and the owners have done a great job keeping this piece of American history alive and well. Why would you go all the way to Europe to do a riverboat cruise when the American Queen is right here in America...easy to travel to and from embarkation/disembarkation ports and being able to experience the "highways" our ancestors traveled during our westward expansion. Best kept secret in America...we can't wait to cruise again on the American Queen. Met the owner, John Waggoner, on this cruise. What a gentleman and we were very impressed with how available he made himself to both crew and passengers alike. Read Less
2 Helpful Votes
Sail Date: June 2015
This was an impulse trip that my husband wanted to do. I thought going on this trip might be a little boring. Boy was I wrong. First of all the boat is beautiful. Fully renovated in the true style of the time. Our room had a veranda and it ... Read More
This was an impulse trip that my husband wanted to do. I thought going on this trip might be a little boring. Boy was I wrong. First of all the boat is beautiful. Fully renovated in the true style of the time. Our room had a veranda and it was great having coffee service bought to the room each morning and sitting out there watching the river roll by. The beds are as comfortable as any five star hotel. The crew is outstanding, always smiling and ready to help you. Most of the time they were coming over just to see if you need something. They have the formal dinning room which is beautiful and the food was wonderful. Great selections everyday. If you want more casual dinning, go to the front porch and enjoy the open air dinning. The shows are spectacular, a seven piece orchestra and great performers. Something unique each night. The ports that we stopped at are historical and very interesting. You have the option to do tours that are included in the price or premium tours that they offer. We did about half and half. One of the great things about the cruise is because this is not a huge cruise ship, you get to know the people on board. We made some lifelong friendships this week. All in all it was a great trip and we will definitely go again. They are several different routes you can take. Read Less
2 Helpful Votes
Sail Date: May 2015
OK, just recently returned from a weeklong cruise aboard the American Queen (Memphis to New Orleans), and wanted to give a detailed review for others who might be considering a riverboat cruise too. As a first-timer (I've never been ... Read More
OK, just recently returned from a weeklong cruise aboard the American Queen (Memphis to New Orleans), and wanted to give a detailed review for others who might be considering a riverboat cruise too. As a first-timer (I've never been on any other cruises before, neither ocean nor river), all I can say is: wow, I'm hooked! We're already planning another trip ASAP! I'm SO glad we chose the American Queen too. We met another group of four travelers aboard the Queen who were originally traveling on the American Eagle (another, smaller boat also traveling down the Mississippi) and they actually took all of their bags, left the Eagle, and booked a room on the American Queen mid-journey at one of the ports. I don't blame them! Everything they told us about the Eagle sounded horrible—paper plates in the dining room, no evening entertainment, average age of guests was like 80+ years old… I'm so glad we chose the American Queen for our trip. As for our trip, I don't even know where to begin—we were blown away by everything! The boat was absolutely beautiful, the crew was incredibly friendly and accommodating, the dining and entertainment were excellent. The whole trip was so enjoyable, we really had no complaints. Really, the only problem we had the entire week was some confusion at our initial hotel in Memphis (the Downtown Sheraton) due to the hotel staff. We ended up taking a taxi to the boat rather than the free AQ shuttle bus (the cost was only about $10 for the taxi and the pursers on board the AQ actually credited the amount back to our account, which was very nice of them). Other than the hotel confusion, the rest of the trip was smooth-sailing (no pun intended)! All of the ports and included shore excursions were nice. We made use of the free AQ bikes at most of ports, but one thing that was really nice about the hop on/hop off tours was that you can download a free American Queen app to your phone that shows a map of each port, including live tracking of all the AQ shuttle buses. You could literally see where all the buses were along the routes in live time, and how soon they would arrive. It was really great, very convenient. I also want to mention some of the crew who went above and beyond and made our trip extra special: our room attendant Adam (he's the best!), Cassandra, Jada, and Mr. Galphyn in the dining room, everyone at the pursers desk, Pam in the front porch cafe, and Captain Brent (who was kind enough to give us a tour of the pilot house). Everyone was so nice, but those particular crew members really went above and beyond so I wanted to mention them by name. I could go on and on about what a great time we had—the incredible detail and design of the boat, the great staff, and seriously some of the best coffee I've ever had, no exaggeration. But I'll just wrap it up by saying to anyone considering a riverboat cruise: I highly recommend the American Queen. Wow! Read Less
American Queen Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.2
Entertainment 4.0 4.4
Public Rooms 4.0 4.5
Fitness Recreation 3.0 3.5
Family 1.0 3.5
Shore Excursion 5.0 4.2
Enrichment 5.0 4.2
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 5.0 3.4

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