20 American Cruise Lines American Pride Senior Cruise Reviews

Pre-cruise at Red Lion Jansen beach hotel,$ 40 cab ride from airport ,very large hotel,nice rooms ,good restaurant,boat docks at hotel,free breakfast on day of embarkation.Some confusion on day of embarkation.Onboard welcome and lunch on ... Read More
Pre-cruise at Red Lion Jansen beach hotel,$ 40 cab ride from airport ,very large hotel,nice rooms ,good restaurant,boat docks at hotel,free breakfast on day of embarkation.Some confusion on day of embarkation.Onboard welcome and lunch on boat,crowded. Had room 404 on deck 4 forward,large room, quiet,nice veranda,small but,usable.Was liformed by others that lower deck cabins were noisy at times.Breakfast in morning good,lunch also good ( see menu pics) beer and wine with lunch.Dinners also good,service and food started at level 8,but slipped to level 4or 5 by day 3 of cruise.Some servers inattentive at times,find a good one and stay with them,crew all young and nice and friendly. Food fine first 3 days,but started to be served cold quite often after that,not sure if this was a service problem or cooking one.Snacks available in all lounges all day,cookies,chips soda coffee,tea and specialty coffees. Sometimes beer and wine setup in the Sky lounge after 1:00pm.Lounges very nice,Paddlewheel cuttest,but noisy while under way,Sky lounge best,could move inside or outside as mood or weather dictates.Fith deck nice in good weather.Happy hour in Cascade lounge at 5:30 pm,any drink you want,and interesting appetizers,shrimp,crab claws,cheese ,smoked salmon ,also two servers with other appetizers.Late bar with intertainment,same drink set up ,intertainment ok ( we’re not show people) Shared boat with group from Smithsonion society,nick named them THE ROYAL FAMILY.Had their own section of dining room,own buses,left boat first,etc discouraged from associating with the second class citizens,although some broke the rules.be aware this can happen,enough said.Excursions,some additional charges not mentioned in brochures,Astoria,Fort Clatsop,if you have nothing better to do,Cape Disappointment,beautiful,well worth it,great views,Mt St.Helens very nice ,long bus ride,worth it,Multnomah falls very nice ,beautiful,Bonneville dam interesting,The Dalles ,small town,rest day for us.Cascade Cliffs winery ,small,but nice. Helles canyon boat ride was excellent.saw mule deer,rocky mountain sheep.excellent lunch,long ride ,but fascinating.Scenery on trip beautiful,be aware all lock transitions are at night or early in the morning and can be noisy at times,we could touch the lock wall from our veranda. Transfer to the Spokane airport good,Garden inn by Marriott one mile from airport free shuttle too and from hotel,very nice restaurant across parkin lot,short walk,nice hotel Biggest challenge is flying,no surprise there. in summary a good trip, but expensive compared with an ocean cruise,two or three times as much .Not for young people ,at 70 was one of younger people on board Read Less
Sail Date October 2019
My first river cruise. Choose Columbia River for the scenery. Clarkston, WA ..to Portland, OR. Travel from Houston to the cruise was a challenge. Easy to get to Portland. Getting to Clarkston,WA. Or Spokane by plane from portland ... Read More
My first river cruise. Choose Columbia River for the scenery. Clarkston, WA ..to Portland, OR. Travel from Houston to the cruise was a challenge. Easy to get to Portland. Getting to Clarkston,WA. Or Spokane by plane from portland was unrealistic so we rented a car and drove 6 hours. Once we were inClarkston it was well organized. (Car was returned to Lewiston airport hotel provided shuttle back to hotel.) Embarkation went smoothly. Just a short walk to ship ...hotel staff took our luggage to ship. My cabin was as expected. Neat clean lots of room and drawer space. HINT. When you leave it is requested you leave your key card on the desk ....no card on my desk.. plenty of staff available to get me a new card. *****Key cards are magnetized so I had problems with it demagnetizing when it was near my IPAD. Cruise was great I researched ahead of time so I knew the guests would be a mature group. The tours were adequate for the remote areas we cruised. The crew went out of their way to make sure slower guests disembarked for tours safely and with dignity.. This was my first River Cruise and there will. Be many to follow. I am not a fan of the huge cruises with thousands of guests. Yes ACL cruises are expensive. I read lots of reviews and knew what to expect Read Less
Sail Date June 2019
We did the Mississippi river cruise with ACL the year before and had a great time. We prefer small ship cruises, especially river cruises. We took a couple of walks around the area of our embarkation port, which was in front of the ... Read More
We did the Mississippi river cruise with ACL the year before and had a great time. We prefer small ship cruises, especially river cruises. We took a couple of walks around the area of our embarkation port, which was in front of the hotel, and it was beautiful. We disembarked in Clarkston, WA and took a shuttle(a little expensive) to Spokane to fly home, which was one of many choices. Since we didn't fly home till the next day, we had time to walk from our hotel to one of many parks in the area and had lunch at a great seafood restaurant on the river. The ship was built in 2012 and in our opinion, in real good condition. We were informed the first day that WiFi would be slow and spotty, and it was. But we were going in out between mountains and in areas where there wasn't good reception. Our stateroom and bathroom was what we expected for the size we paid for. I wish it was bigger but my husband was happy with it. Plenty of drawers for our clothes and stuff, and the closet was big enough. It had sliding glass doors leading to a private balcony. Perfect. The room was cleaned twice a day and the stewards on our deck were awesome. The dining room was spacious, clean and had huge windows for the views. The dining staff were mostly young and first timers, but always pleasant and willing to learn from their mistakes. There were plenty of food choices at all the meals and the food was real good and presented beautifully. Before dinner there was cocktail hour, and before the nightly entertainment, there was a Late Night bar. The three lounges were all themed different, were comfortable, had good viewing windows and were always stocked with snacks, juices, coffee, and water. The upper deck was a good place to be when you wanted to be outside to sit, to hit a few golf balls, or take a few laps around for exercise. The tours every day were great and there were plenty of choices for all types of interests. And the onboard historian and entertainment were just as good if not better. A lot of the tours and onboard talks were hisorical and focused on the Lewis and Clark expedition. Most of the tours were included in the tour, but a few such as the jet boat tour and Pendleton mill tour were extra. The ship crew members from the Captain to the galley cew, went above and beyond to make us all feel special. They all smiled, had something nice to say, answered our questions and helped when needed. This not a cruise for kids. Or even teenagers, in my opinion. It is planned for adults who are in their 50s or older and want to explore and learn about the country in a little slower pace, like on a river boat. We are going on another cruise with American Cruise Line again, and also thinking about trying a different line later. Read Less
Sail Date September 2018
We wanted to see the lower Snake River and see some sites from the Lewis & Clark expedition. We chose this cruise for the itinerary and were pleased with the choice. The boat is comfortable, especially the Sky and Cascade lounges. ... Read More
We wanted to see the lower Snake River and see some sites from the Lewis & Clark expedition. We chose this cruise for the itinerary and were pleased with the choice. The boat is comfortable, especially the Sky and Cascade lounges. The staterooms are a bit dated, but comfortable and we enjoyed the balcony with table and chairs where we had several breakfasts enjoying the sunrise over the river. The crew is friendly and eager to please. The Riverlorian, Bill, and his wife added to our knowledge and gave us lots of laughs and entertaining evenings. The food is good, adequate choices, and they will make things not on the menu. I think the schedules for the days activities are well thought out, and for this reason we found it a very relaxing experience. We did the precruise experience in Clarkston with a jet boat trip into Hell’s Canyon. The Quality Inn was a most welcoming and friendly place to start the trip. If you’ve forgotten anything, Costco and Wallmart are a 5 minute walk. There is a winery next door and you are welcome to bring any wine on board that you like. I should mention that we had a visit with my husbands cousin while on board and the ships crew couldn’t have been nicer. They were welcoming and even were willing to have her join us for dinner and fix a special dietary meal for her! Read Less
Sail Date September 2018
We had always wanted to do the Lewis & Clark Columbia River Trip. American Cruise Line's American Pride river boat provided such an opportunity. Although the ship is dated and shows some wear and tear, we rate the trip as ... Read More
We had always wanted to do the Lewis & Clark Columbia River Trip. American Cruise Line's American Pride river boat provided such an opportunity. Although the ship is dated and shows some wear and tear, we rate the trip as EXCELLENT!!! The staff was extremely friendly and helpful. The food was super and the shore trips fantastic.. This trip is a bit expensive but it is "all inclusive". It which includes all alcohol (beer, wine & cocktails), tips and most shore excursions. The buses were comfortable and drivers informative and fun. In fact, many times they showed videos of the attraction or area we were about to see. The on-board programs were top notch. Their Lewis & Clark program is outstanding. We really enjoyed seeing this part of our great country and learning about an important period of our history. Five stars for this one. What more can I say? Read Less
Sail Date August 2018
This was the 3rd cruise with American Cruise Lines for my wife and I. It was recommended to us by fellow travellers during our last ACL cruise in Chesapeake Bay. In particular they asked us to make sure that we booked a trip where Todd ... Read More
This was the 3rd cruise with American Cruise Lines for my wife and I. It was recommended to us by fellow travellers during our last ACL cruise in Chesapeake Bay. In particular they asked us to make sure that we booked a trip where Todd Weber was the tour guide. This we did, although we had to join a waiting list. Unfortunately the forest fires in California created so much smoke that it drifted north to our pre cruise stop- Seattle and into Oregon. No fault of ACL. Back to the cruise. We were the only Brits on board. Us together with one Australian couple were the only non USA citizens on this trip. Todd Weber gave a great daily narration of the struggles that Lewis an Clark’s had to endure to help open up a route to thePacific. He also brought along samples of the various implements and Arms they used on the journey. Due to the smoke our view of Mount St Helens was non - existent. The food on board was a little disappointing as was the wine selection. Obviously a budget selection. The Happy hour is still a favourite. But too many seats, no room to circulated and meet fellow travellers. The crew done an adequate job but did not really engage with the passengers. Without Todd this trip would have been really disappointing. Read Less
Sail Date August 2018
Lewis and Clark expedition "Riverlorian" on board was very knowledgeable, and his visual aids and manner of presenting was very engaging. The staff were outstanding in their commitment to providing personal service. ... Read More
Lewis and Clark expedition "Riverlorian" on board was very knowledgeable, and his visual aids and manner of presenting was very engaging. The staff were outstanding in their commitment to providing personal service. Complimentary wine was served at all meals. I asked if they had "14 Hands" wine during the first dinner. They did not have it, but one of the staff bought some at the next port, and served it during every meal for the rest of the cruise! The servers at meal time truly enjoyed what they were doing, learned peoples names, and smiled all the time. When we asked them how they got into their jobs, we discovered that many of them had formal trying and degrees in Hospitality and Tourism or Culinary Arts. The different staff areas (housekeeping, food service, etc.) evidenced a commitment to ongoing training in that we observed them having daily staff "huddles" to review their areas performance. Procedures used throughout the cruise (boarding, meals, excursions, security,etc.) evidenced excellent organization always Multiple lounges on board were attractively decorated, clean, and always stocked with refreshments. Before dinner cocktail hour included complimentary top shelf liquor as well as outstanding gourmet quality munchies. We will travel with American Cruise Line again! Read Less
Sail Date April 2018
This is my 4th cruise on American Cruise Line. It is just my style. After doing the big ship cruises for years I am now ready to relax and just enjoy the boat and the scenery. I do not need fancy clothes or fancy entertainment. Fancy ... Read More
This is my 4th cruise on American Cruise Line. It is just my style. After doing the big ship cruises for years I am now ready to relax and just enjoy the boat and the scenery. I do not need fancy clothes or fancy entertainment. Fancy food is great and that is what we got. They have tours every day so you have something to do. In fact the day is filled with activities. After three cruises most of your tours are included in the price. Also included are the tips and the Happy Hour before dinner with brand name liquors and top of the line appetizers. Food is excellent with two or three choices for each meal. If you don't like anything the chef will make you what you want. This is a small ship with older passengers. There are a lot of people working on it so we got lots of personal attention. Every one of the crew did an outstanding job. Go on ACL. You won't regret it. Read Less
Sail Date September 2017
First time on ACL. Wanted to see this part of U.S. Liked small ship atmosphere. 144 passengers. Pre-cruise hotel: Need different place ;-( Embarkation/Debarkation smooth. Ship clean, well maintained; cabin spotless, room for ... Read More
First time on ACL. Wanted to see this part of U.S. Liked small ship atmosphere. 144 passengers. Pre-cruise hotel: Need different place ;-( Embarkation/Debarkation smooth. Ship clean, well maintained; cabin spotless, room for everything, furnishings could use a bit of updating; add amenities such as small in-room safe, charging strip/plugs for electronics, as ship is 5 yrs old and in constant use. Dining: one seating per meal--1/2 portions available, room service available, plenty of between meal food at several points around ship. One definitely does NOT go hungry! Open bar during dining hours--no shortage of anything ;-) Average age of passengers on this cruise: 60+, some with mobility issues; no children on board. Entertainment was low key, lectures interesting and well done. Excursions: missed only one due to wildfires. Service to the max, nothing was too much effort for any/all of the crew from Cruise Directors on down to deck hands. A real "can-do" attitude. Cruise was marred only by wildfires in 4 states, creating smoke/ash, limiting visibility and outdoor deck enjoyment--no control over that. Bottom line: Liked cruising on this line, booked another for next year! Read Less
Sail Date September 2017
we thoroughly enjoyed this cruise and the crew were great. The scenery was fantastic and Todd Weber who was an expert on Lewis and Clark was very good and really knew his stuff. I love travelling with American Cruise Lines as they are ... Read More
we thoroughly enjoyed this cruise and the crew were great. The scenery was fantastic and Todd Weber who was an expert on Lewis and Clark was very good and really knew his stuff. I love travelling with American Cruise Lines as they are very attentive to your needs and I enjoy seeing our country. A great way to do that. The cabins are large and bathrooms are big and there is plenty of storage for your things. Look forward to any new cruises and the ships they are planning. This was our 4th trip with them and have made some great friends through them. As a matter of fact we met two couples on our first cruise and have done all others with them. Planning to go again when we can decide where we want to go. Food was fantastic on this cruise. I highly recommend them to any one Read Less
Sail Date August 2017
We chose this trip to experiment with river cruising, great option for us. Saw the westward travel of pioneers with great appreciation of the difficulty involved. Cabin and staff great, good variety offered at meals. On board activities ... Read More
We chose this trip to experiment with river cruising, great option for us. Saw the westward travel of pioneers with great appreciation of the difficulty involved. Cabin and staff great, good variety offered at meals. On board activities limited to lectures about Louis and Clark, solo or duet entertainment at night. Fitness was machines on top deck. Felt too much time spent on lower Columbia River in Bonneville Dam area, was given two and a half days and sped through Snake River section, with the majority covered at night. Several docking locations were not near areas to walk, and had to use "alternative" locations or relocate a few times. Not much offered for young people, either on board or ashore. Many excursions were to museums. Good for history buffs. Did love the trip to Mount Saint Helens, even though it was a long bus ride. Passed on the trip to Pendelton, all day and promoted by bus driver as "lots of walking, if Bonneville Dam was bad this will be worse" resulting in many people dropping the trip, found out later it was not that bad. Read Less
Sail Date June 2017
To see Worth West on Columbia River. Food service was outstanding. The crew was very accommodating and customer oriented. The Captain was engaged with passengers and personable. Dining staff was excellent and attentive to out needs. ... Read More
To see Worth West on Columbia River. Food service was outstanding. The crew was very accommodating and customer oriented. The Captain was engaged with passengers and personable. Dining staff was excellent and attentive to out needs. They were willing to chat with guests and go the extra mile to meet our requests. The variety of food was excellent featuring many local foods. The dining staff was open to special food requests like grilled cheese sandwiches. Bill Wiemuth, our cruise guide, was excellent. Extremely knowledgeable and an engaging presenter. With his wife Laura, they were an terrific team. The greatly enhanced our cruise experience. Enjoyed all our post experiences, especially our excursion Mt St. Helens. This was an amazing experience. A special thanks to the Captain and dining staff who welcomed the visit of a close personal friend on board in Richland, WA. for lunch and a tour. It was a highlights for us and "above and beyond for the crew. One of or best criuses. If able we will look at another ACL river cruise. Read Less
Sail Date June 2017
We chose this cruise because it included Astoria, Oregon and the Pacific coast and traveled up the Columbia and Snake Rivers to the western foothills of the Rocky Mountains. It traversed multiple climate zones, from the Pacific rainforest ... Read More
We chose this cruise because it included Astoria, Oregon and the Pacific coast and traveled up the Columbia and Snake Rivers to the western foothills of the Rocky Mountains. It traversed multiple climate zones, from the Pacific rainforest to high mountain deserts and finally mountains. The river climbed through multiple locks, the Dalles and ended at Hells Canyon on the Snake River. Gentle cruising along the river gave us opportunity to observe wildlife, small villages and towns, and lifestyle in remote areas of the west. While traveling, we were provided informative discussions on the travels of Lewis and Clark, in reverse of their journey, local entertainment, and lovely accommodations. The meal service was well done, with open seating at all meals, and a good menu selection. They cheerfully altered menu items to your preference, and provided half servings of entrees for the smaller appetite. There was a cocktail hour preceding dinner every evening with open bar and plentiful appetizers. With only 140 passengers, it was easy to meet everyone and feel welcome at any activity. Read Less
Sail Date June 2017
This cruise was a small boat cruise, with about 120 passengers onboard. We had a great time. We have cruised on large ships, but really enjoyed the smaller ship and getting to know the people we were traveling with. The meals were ... Read More
This cruise was a small boat cruise, with about 120 passengers onboard. We had a great time. We have cruised on large ships, but really enjoyed the smaller ship and getting to know the people we were traveling with. The meals were excellent with a wide choice of locally sourced selections for the daily menu. Breakfast was off the menu with a selection that allowed everyone to eat as if they were at home. There was a small baked goods and fruit buffet as part of the breakfast. Lunch offered a soup, salad, entrée and dessert. Dinner was soup, salad, a choice of entrees and a choice of desserts. There were fresh cookies each morning at about ten o'clock in the two lounges and an included open bar cocktail hour every day before dinner. There was a free excursion event at each port as well as featured excursions, which were additional. The excursions, free or paid, were very good and highlighted those events and locations along the Columbia River. There was nightly entertainment provided by local talent, which lasted at least an hour. It was mostly music, with three different musicians, and a local Native American Nez Perce entertainer. There was also a Lewis and Clark Expedition Historian, Todd Weber, who over four different discussion/briefing periods covered the Lewis and Clark Expedition, from the beginning to the west coast (Cape Disappointment) and back to St Louis, MO. The American Pride, is a paddle wheel boat, only a few years old. It is in excellent shape, with a young, energetic, and helpful crew. Embarkation and disembarkation was well coordinated and bags were at our room or on the ramp in an easy to find organized arrangement. Being a small boat cruise, there is not as much to do on board as a large ship, and the passengers, mostly older (45 and above) were self motivated and made excellent use of the shore excursions. There were no children on this ship. We enjoyed this small cruise well enough to sign up for another next year in Alaska. Thank You America Cruise Lines and the Crew of the American Pride for a Very Nice Time. Read Less
Sail Date April 2017
We decided to start seeing the US more. This trip had Todd Weber as a lecturer. He brought Lewis and Clark to life, by his talks, his wardrobe and visual aids. The ship was great as well. The staff could not be more helpful and ... Read More
We decided to start seeing the US more. This trip had Todd Weber as a lecturer. He brought Lewis and Clark to life, by his talks, his wardrobe and visual aids. The ship was great as well. The staff could not be more helpful and dedicated. If there was anything you needed or wanted, it was granted. The tours during each day were excellent. They all brought to life the Lewis and Clark expedition. Dining is a big issue for me due to my dietary restrictions( shell fish allergy). The chef and kitchen staff made sure I was healthy and full with each meal. The ship is a great size. Small enough to get around with plenty of space to roam or "get lost". There was an elevator for those that need it.There was always refreshments available. Rooms are large and we had empty drawers! The Captain did a great job going upstream and we felt safe. All the employees considered our safety and comfort. The local talent that came on board were very good. I attended each of the shows and was very happy. This was our 4th cruise with American Cruise line and have booked a 5th one for next year. Read Less
Sail Date April 2017
Wanted a local, small river cruse for personal service. I'm 91 and the Snake River cruse was on my bucket list. Cruse line changed my early arrival hotel which was right across the street from the ship to a hotel that was over 20 ... Read More
Wanted a local, small river cruse for personal service. I'm 91 and the Snake River cruse was on my bucket list. Cruse line changed my early arrival hotel which was right across the street from the ship to a hotel that was over 20 miles away. That hotel had no restaurant and we had to have sandwiches delivered for dinner. I had to get a cab to the ship. Cruse line was to provide baggage transfer. When I arrived at the ship, NO baggage. Cruse lines didn't bother to find my bags or assist in locating them. Cruse lines didn't bother to assist getting me a ride to a local store to buy some clothes. Without any baggage, I had no coat and couldn't attend and off ship excursions due to the chilly weather. NO help from the staff. Spent lots of time in the ship laundry cleaning the clothes on my back. Stuck on board. The airline was able to reunite me with my bags at the airport when I departed to come home. Cruse lines refused to provide any type of refund or even a letter of apology. Read Less
Sail Date October 2016
Very lovely cruise. I have been to this area several times, but was nice to see it by water and not by road. The cabin was clean and spacious. We have sailed through Europe twice, yet these cabins were much more spacious. Coffee ... Read More
Very lovely cruise. I have been to this area several times, but was nice to see it by water and not by road. The cabin was clean and spacious. We have sailed through Europe twice, yet these cabins were much more spacious. Coffee machines in each room was a nice amenity along with balconies in nearly every room. History and lectures each day was interesting. Tours were informative and the guides were knowlegable. Food was regional. The fish was local and nicely prepared. The staff was courteous. They did not know too much about the area, but they were from different areas of the country and young. Many of them were college students studying for their degree. We booked another trip to go to Alaska next year with American Cruise Lines. We enjoy that you can get up close and personal to small ports and places that the big ships cannot access, especially in Alaska Read Less
Sail Date September 2016
We have never been to the Pacific Northwest and wanted to explore the area and thought that this might be an interesting way to see the area. We have sailed with American Cruise Lines once before and thought that we would try them again ... Read More
We have never been to the Pacific Northwest and wanted to explore the area and thought that this might be an interesting way to see the area. We have sailed with American Cruise Lines once before and thought that we would try them again as the first cruise was very nice. The onboard expert, Todd was very engaging and knew everything imaginable about Lewis and Clark. He dressed like Lewis and Clark in his buckskins and all of the guests really enjoyed all that he had to say. The food was locally sourced and the service was top tier. We were very happy. Service in the dining room was attentive. The servers also were the ones that cleaned the rooms. The trip to Mount Saint Helens was the highlight for us. The weather was perfect and the scenery was lovely. Cindy, our bus driver drove us all week and was knowlegable about the area. Other than the rain we had for 2 days, the cruise was very nice. Read Less
Sail Date August 2016
Traveling along the Columbia River is utterly beautiful and peaceful. In order to fully enjoy this cruise, however, we had to ignore that we were nowhere close to getting good value for our money. The ads say cruising done perfectly, so ... Read More
Traveling along the Columbia River is utterly beautiful and peaceful. In order to fully enjoy this cruise, however, we had to ignore that we were nowhere close to getting good value for our money. The ads say cruising done perfectly, so we were surprised that about 80% of the crew was on their FIRST job, ever. They were sweet, energetic, and polite but 18-19 year olds are naturally going to overlook hundreds of things that would make a difference. Like removing a pile of damp towels, or getting food orders right, filling up water pitchers, etc. the slightly more mature "bartenders" for cocktail hour didn't know their jobs. One customer asked for a Long Island Ice Tea, and the bartender sweetly explained that sadly they had no iced tea. There was also confusion between gin and vodka. Personally, I just drink wine, so some of the frustration I overheard didn't diminish things for me, but I definitely know people were unhappy. It's almost like most of the crew didn't know HOW to work. They were willing, but "green". The boat was old (getting shabby). For example a ceiling tile by the elevator crumbled all over the floor. When we exited the boat tge final time we literally had to step in water. The food was good -- and some of it was top notch. The wine selection was probably in the $10/bottle range. It was decent, but everyday. If I were ranking the boat and its services, I would give two stars. We paid $1400 a day as a couple, so you can see it wasn't a good value. The river part was five star. Great ports, gorgeous scenery. But for that kind of money we were paying for the privilege of being on the river. Read Less
Sail Date August 2016
The ship was comfortable, well maintained, staff friendly. The food was another issue. Restaurant service was spotty. After three days of cold soup, I gave up on soup and switched to salads. Main course was often marginally warm. On ... Read More
The ship was comfortable, well maintained, staff friendly. The food was another issue. Restaurant service was spotty. After three days of cold soup, I gave up on soup and switched to salads. Main course was often marginally warm. On the last evening when were served lobster tails, it was a nightmare. My first lobster tail was not only cold but it was not cooked. The shell was the dark brown of the lobster straight out of the water. A cooked lobster is red. It took three "send backs" before I got a hot cooked lobster tail. It was really sad. That was true of the others at our table also. The cook, I can't call him or her a chef as a chef knows better. Frankly, it ruined the trip for us. We were planning to use American for a Hudson River cruise, never more, never more! Take your own food along. Read Less
Sail Date July 2016
American Pride Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 4.0 4.5
Entertainment 3.0 3.9
Public Rooms 3.0 4.3
Fitness Recreation 1.0 3.2
Family 1.0 3.2
Shore Excursion 3.0 4.2
Enrichment 5.0 4.3
Service 5.0 4.6
Value For Money 4.0 3.9

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