2 American Cruise Lines American Pride Cruises for the Disabled Cruise Reviews

To see Worth West on Columbia River. Food service was outstanding. The crew was very accommodating and customer oriented. The Captain was engaged with passengers and personable. Dining staff was excellent and attentive to out needs. ... Read More
To see Worth West on Columbia River. Food service was outstanding. The crew was very accommodating and customer oriented. The Captain was engaged with passengers and personable. Dining staff was excellent and attentive to out needs. They were willing to chat with guests and go the extra mile to meet our requests. The variety of food was excellent featuring many local foods. The dining staff was open to special food requests like grilled cheese sandwiches. Bill Wiemuth, our cruise guide, was excellent. Extremely knowledgeable and an engaging presenter. With his wife Laura, they were an terrific team. The greatly enhanced our cruise experience. Enjoyed all our post experiences, especially our excursion Mt St. Helens. This was an amazing experience. A special thanks to the Captain and dining staff who welcomed the visit of a close personal friend on board in Richland, WA. for lunch and a tour. It was a highlights for us and "above and beyond for the crew. One of or best criuses. If able we will look at another ACL river cruise. Read Less
Sail Date June 2017
Wanted a local, small river cruse for personal service. I'm 91 and the Snake River cruse was on my bucket list. Cruse line changed my early arrival hotel which was right across the street from the ship to a hotel that was over 20 ... Read More
Wanted a local, small river cruse for personal service. I'm 91 and the Snake River cruse was on my bucket list. Cruse line changed my early arrival hotel which was right across the street from the ship to a hotel that was over 20 miles away. That hotel had no restaurant and we had to have sandwiches delivered for dinner. I had to get a cab to the ship. Cruse line was to provide baggage transfer. When I arrived at the ship, NO baggage. Cruse lines didn't bother to find my bags or assist in locating them. Cruse lines didn't bother to assist getting me a ride to a local store to buy some clothes. Without any baggage, I had no coat and couldn't attend and off ship excursions due to the chilly weather. NO help from the staff. Spent lots of time in the ship laundry cleaning the clothes on my back. Stuck on board. The airline was able to reunite me with my bags at the airport when I departed to come home. Cruse lines refused to provide any type of refund or even a letter of apology. Read Less
Sail Date October 2016
American Pride Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 4.0 4.5
Entertainment 3.0 3.9
Public Rooms 3.0 4.3
Fitness Recreation 1.0 3.2
Family 1.0 3.2
Shore Excursion 3.0 4.2
Enrichment 5.0 4.3
Service 5.0 4.6
Value For Money 4.0 3.9

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