American USA Cruise Reviews

My husband and I were excited to celebrate our 40th anniversary on a cruise to New England and because of the internet description we thought American Cruise Lines and the American Star would be a good choice. The cruise dates were September 9th through the 16th. We were disappointed from the moment that we walked on to the boat we noticed that the boat was older and in poor condition. ...

We did a lot of tendering to the shore. In Bar Harbor we tendered in then had to take 50 min bus ride just to see Bar Harbor . That's just one example . This ship ran out of Diet Soda 5 out of 10 days. At every port they said they had a shipment but lied You feel for the cost of the cruise they wouldn't run out of food but examples hotdogs ,vanilla ice cream,dinner rolls and cheese for the nacho ...

We chose this cruise because we were booked on Pearl of the Seas and it was canceled several times due to Covid. We were told we had to cruise before the end of 2022 or lose all the money we had paid for the cruise on Pearl of the Seas. There was nothing available on Pearl of the Seas in the New England area and we could not book the cruise for 2023. Our suite was on the 5th floor and was very ...

Many issues with this cruise. The cruise was scheduled for 10 nights, Boston to Maine, RI, Mass and back to Boston. While the ship is only 4 years old, the decor can best be described as basic. Luxurious, it is not. One major issue at the outset was no Wifi on board. We were told to depend on cell phones instead. Those cell phones don't work when the ship is say from land or in remote parts ...

Having very little knowledge of the South and never having been on a river cruise, I fell for the slick promos American Cruise lines produced, where. Five star cruise was promised . Ha! The suite was nice (new ship) but the food was mundane at best , inedible at times and often not what was described on the menu.. I compare the caviar , lobster and filet on Sea Dream to the meatloaf , raw ...

If you DON'T care about the scenery . . . or the service . . . or the food . . . or the lectures . . . or the cost. . . go ahead, book. ITINERARY: The itinerary we bought was a full day cruising the Snake and several hours on the Gorge. The company eliminated both. "Rolling river views," only available if you left the ship and rented a kayak. SERVICE: We had to call for replacement of ...

Our Lower Mississippi River cruise proved to be very disappointing. ACL promised a lot. Unfortunately execution didn't match the promise. Parts of three travel days were cut short when American Cruise lines announced that the ship was going to leave ports early. The day in Natchez was supposed to continue until 9:30 PM. The ATV excursion trip was cut short when ACL announced that we needed to ...

Have sailed with American Cruise lines from Seattle to San Juan islands. Was a great experience. The American Revolution trip was less than satisfactory. No internet on board. Phones in cabins did not work. Service in dining room was poor. Food quality not the best. Was served ice cream in hot dish so it melted before it could be eaten. Service at Sky lounge was awful. Hamburgers were raw! Self ...

No wi Fi No TV Exposed passengers to grave danger on Bus excursion to Mt St Helen. Stuck in snow and had to back down mountain. bus was dangerously close to guard rail (12") to going over mountain and a several thousand foot clear drop. Left a 81 yr old passenger at a unmanned excursion stop. He had to walk 2 miles to highway and call 911 for help. Heating system did not work. ship ...

We had previously done the New England Island cruise several years back, and were just thrilled with our experience. The service and the food were both exceptional! Fast forward to this cruise. No comparison whatsoever. The food was mediocre at best. We ate off the ship several times. These cruises are very pricy, and to be served Smoking Loon wine was a joke. Unlike the first cruise where ...