We had never been on a river boat cruise before so that's why we decided to go on the American jazz is on the American jazz what a beautiful clean cruise ship it was absolutely wonderful wonderful the staff was wonderful the food was over the top excellent The adventures were wonderful every time you get a chance to take an excursion you should do it I was amazed at how educational it was about ...
This was our first time on an American Cruise Lines voyage. The company came highly recommended, but we were very disappointed. The ship had been renovated with new furnishings, so looked very nice. The crew quarters were still under renovation, so the staff and crew shared the guest quarters, including the lounges. This made for a very unprofessional atmosphere. Housekeeping in our room was ...
I am a musician so while others seek history on these cruises I have a special affinity for the music of the Lower Mississippi region.
We choose the Melody because it is American Cruise Line's newest ship that just took to the river in August of this year!
The food was great an there was plenty of it! The staff did everything in their power to see to everyone's needs. The crew is ...
Anticipating New Year's 2022 I didn't want to be the hostess of yet another New Year's Eve party with overnight guests at our house. This year, I WANTED TO BE SERVED AND ENTERTAINED!!!!
What a wonderful decision it was to book a trip on the Lower Mississippi, aboard the beautiful new ship American Melody, and CRUISE IN STYLE into the New Year!
It was comforting to know that ALL guests were ...
We chose this cruise because it as over New Years & we had credits or "cruise vouchers" we had to use, we could not get a refund. The population of the ship was mostly senior citizens many with walkers, canes& wheelchairs. There was one elevator which had the capacity of 2 people & it worked slowly & poorly. In all the public areas there was only ONE restroom. The cleaning staff & the kitchen ...
We also took the Great Rivers of Florida cruise in 2019 as our 9th cruise. We had to take this cruise again because we had vouchers from a cruise that was canceled because of COVID. The vouchers expired by the end of 2021, so our options were limited. On both of these cruises, Lake George was included as one of our destinations. I would very much have enjoyed cruising Lake George and observing the ...
So many previous passengers had recommended American Cruise Line ships that I had to see for myself. River cruising has always been one of my favorite vacations. ACL topped them all . The dining was superb serving the most thought- through meals every day morning, noon and night. The waiters were so attentive and informative about everything being served. The dining room as well as the ...
We wanted a nice relaxing cruise for the holiday, someplace where the temps were moderate for that time of year and somewhere in the US. We chose the American Cruise Line and were on the American Jazz out of New Orleans. The excursions we chose were informative and even entertaining due to the history guides and bus drivers. The best though was the Thanksgiving meal that was provided, of ...
We are experienced travelers. 87 countries and we are not fussy.
We do want to take the time to help others and please avoid American Cruise Lines.
Look at AMA and Viking.
Look away from American Cruise Lines, Pls. Don't believe their promotion of American Cruise Lines and don't pay the high prices. You expect more and you get less.
They were short of staff and training. We were ...
Wanted a history cruise of Mississippi.... Went on Viking Volga River Russia, Seabourn to Alaska both 4 to 5 STARS
American Cruise lines a poor 5th
Food and entertainment totally inadequate and poor
Staff new and helpful and truing but with what they are given cannot' perform
We booked last year and our cruise was cancel due to COVID
ACL offered a 50% REFUND OR a credit for the same ...