My husband and I were excited to celebrate our 40th anniversary on a cruise to New England and because of the internet description we thought American Cruise Lines and the American Star would be a good choice. The cruise dates were September 9th through the 16th.
We were disappointed from the moment that we walked on to the boat we noticed that the boat was older and in poor condition.
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Though I listed Boston as the embarkation point, it was actually supposed to be Providence, a location not listed on this survey.This was the advertised as a New England trip from Providence to Providence, but the point of embarkation and disembarkation was actually Fall River—a forty minute bus ride from the Providence meeting spot, which caused a lot of inconvenience for some travelers, who were ...
I want to confirm that this review is based on my own experiences and is factually correct and represents my honestly held views.
We embarked from Clarkston, Washington sailed to Pendelton, Oregon and on to The Dalles, Oregon stopping again at The Multnomah Falls in Stevenson, Washington and finally disembarked in Portland, Oregon.
Both the slow ride and small towns we stopped in were ...
No wi Fi
No TV
Exposed passengers to grave danger on Bus excursion to Mt St Helen. Stuck in snow and had to back down mountain. bus was dangerously close to guard rail (12") to going over mountain and a several thousand foot clear drop.
Left a 81 yr old passenger at a unmanned excursion stop. He had to walk 2 miles to highway and call 911 for help.
Heating system did not work. ship ...
We had previously done the New England Island cruise several years back, and were just thrilled with our experience. The service and the food were both exceptional!
Fast forward to this cruise. No comparison whatsoever. The food was mediocre at best. We ate off the ship several times. These cruises are very pricy, and to be served Smoking Loon wine was a joke. Unlike the first cruise where ...
This was our first time on an American Cruise Lines voyage. The company came highly recommended, but we were very disappointed. The ship had been renovated with new furnishings, so looked very nice. The crew quarters were still under renovation, so the staff and crew shared the guest quarters, including the lounges. This made for a very unprofessional atmosphere. Housekeeping in our room was ...
Where to begin. Actually at one star it is overrated and grossly overpriced for what was delivered. The ship is an old rust bucket. The saying you can't make a silk purse out of a sow's ear is a perfect description. Since the cruise up the Hudson is marketed to seniors, American thinks we are too old to use the internet. With that in mind they only provide WiFi if you can position yourself ...
We chose this cruise because the itinerary looked interesting, the Covid-19 protocols seemed safe, and the other reviews of the cruise line looked promising. Big mistake. Huge.
The positives: interior crew was amazing! Such great attitudes and service by the stewardesses and dining staff. They were friendly, helpful, fun, and funny.
The negatives: everything else. Our itinerary got ...
This review is very, very late due to the Move from H--l in the middle of a blizzard...but that's a story for another time or board! Never having visited the Puget Sound area, my husband thought he would treat me to the wonders of this particular area. He also wanted to compensate for a delicious Regent honeymoon cruise that was interrupted by a medical emergency-his (all turned out ok...fabulous ...
We were totally misled. This ship (Spirit 2) was supposed to cruise Puget Sound and the San Juan Islands. The name of the tour needs to be changed to Stop and Dock. We NEVER spent one day cruising. It was advertised with one (1) day at sea and we had NONE.....Zero.....Zilch. We stayed at a dock every night except one where we anchored. There was nothing to see in any of the towns we stopped ...