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2 Helpful Votes
Sail Date: October 2018
From my first contact by phone with the cruise agent through the debarkation, everyone and everything was a most pleasant experience. I have been on several cruises and this ranks near the top of the list. First and foremost was the ... Read More
From my first contact by phone with the cruise agent through the debarkation, everyone and everything was a most pleasant experience. I have been on several cruises and this ranks near the top of the list. First and foremost was the attentiveness and attitude of the entire crew which was directed t making our trip pleasant and enjoyable. The fact that passenger count was small (at capacity) allowed for interaction between everyone which made for a most comfortable time and conversation with all. The ship provided ready access to every public area and was clean and well manned. Our cabin was large by cruise ship standards and dining was excellent. The entertainment was good and their was always something to do. All personnel were dedicated to providing first class service to all passengers. The ports were well chosen and provided good shore experiences. I would most assuredly use American Cruise Lines again. Read Less
1 Helpful Vote
Sail Date: May 2017
The maiden voyage of the brand new Constellation was outstanding. This was our 7th cruise with American Cruise Lines and they surpassed our expectations again. We booked our 8th cruise in Alaska for next summer. The food was very good ... Read More
The maiden voyage of the brand new Constellation was outstanding. This was our 7th cruise with American Cruise Lines and they surpassed our expectations again. We booked our 8th cruise in Alaska for next summer. The food was very good - a lot of crab since it was the Chesapeake Bay. Didn't like the beef one evening, but the rest of the time the meals were presented nicely and delicious. Good to see Chef Tom again and Jonathan. Servers in the dining room anticipated our needs. Saw Drew and Kyle, which was nice too. We love how they know our names when we arrive to the boat. The decorations were very nice. The older ships in the fleet should be renovated to look like this. The tours were nice, especially Annapolis. Cambridge was lacking, but we enjoyed the schooner tour. Oxford was lovely, St. Michael's was beautiful. Wish that they would arrange a tour to the ship yard. Great time and we are looking forward to being back soon. Read Less
1 Helpful Vote
Sail Date: March 2017
The day before the tour was St. Patrick's day. I toured new Orleans of foot, went to Café Du Monde for French donuts and coffee. There was even a parade with traditional beads. The evening before the cruise was relaxing in the ... Read More
The day before the tour was St. Patrick's day. I toured new Orleans of foot, went to Café Du Monde for French donuts and coffee. There was even a parade with traditional beads. The evening before the cruise was relaxing in the hotel. The tours during the cruise were well arranged, guides excellent, and the Historian had talks the day before the tour to put us in the atmosphere. The food was excellent - southern/creole with alternate entrees and salads. Our server handled special needs very well. The entertainment, histories of life in the various communities, civil war along the river and music were all outstanding. Even the weather was perfect. As a handicapped senior, the personnel catered to my needs. I highly recommend this trip for friendliness of crew and personnel, and even for helping me with boarding pass for my return trip home. Also, a bus tour was added of New Orleans for those who had long waits at the airport for departure flight. Read Less
26 Helpful Votes
Sail Date: October 2016
Wanted to visit wineries and see the nature of the area. Always wanted to go see Mount Saint Helens and Mutlanomah Falls. The ship was clean, comfortable and attractive. Plenty of public lounges to relax in. The guest rooms were ... Read More
Wanted to visit wineries and see the nature of the area. Always wanted to go see Mount Saint Helens and Mutlanomah Falls. The ship was clean, comfortable and attractive. Plenty of public lounges to relax in. The guest rooms were comfortable, but smaller than expected. We used the balcony each morning and often had coffee out there as we watched the passing scenery go by. The lecturer and historian was enriching, entertaining and engaging. He knew the history of the area as spoke a lot of the Lewis and Clark expedition. Bus drivers were also narrators that added to the tours. The tours were well organized and took us to places like Bonaville Dam, Ft. Clatsop (Lewis and Clark's camp), Pendleton and various museums and historic places. The food is a big part of the onboard experience. The food was consistently good with local seafood and local recipes used by the chefs. The dining room servers were always friendly and mostly college students. Hoping to do another American Cruise Lines trip, maybe in Alaska soon. Read Less
7 Helpful Votes
Sail Date: September 2016
Very lovely cruise. I have been to this area several times, but was nice to see it by water and not by road. The cabin was clean and spacious. We have sailed through Europe twice, yet these cabins were much more spacious. Coffee ... Read More
Very lovely cruise. I have been to this area several times, but was nice to see it by water and not by road. The cabin was clean and spacious. We have sailed through Europe twice, yet these cabins were much more spacious. Coffee machines in each room was a nice amenity along with balconies in nearly every room. History and lectures each day was interesting. Tours were informative and the guides were knowlegable. Food was regional. The fish was local and nicely prepared. The staff was courteous. They did not know too much about the area, but they were from different areas of the country and young. Many of them were college students studying for their degree. We booked another trip to go to Alaska next year with American Cruise Lines. We enjoy that you can get up close and personal to small ports and places that the big ships cannot access, especially in Alaska Read Less
3 Helpful Votes
Sail Date: July 2016
We were first thinking about a Mississippi River cruise, but having just spent some time in Memphis, we decided that the scenery along the Columbia River would be much nicer. In fact this was a terrific trip all round. The staff was ... Read More
We were first thinking about a Mississippi River cruise, but having just spent some time in Memphis, we decided that the scenery along the Columbia River would be much nicer. In fact this was a terrific trip all round. The staff was more than obliging, and we were able to get close to Mt. St. Helens and Multnomah Falls. My husband pulled something in his knee when disembarking in the Dalles, and one of the staff actually bought him a cane. Meals were varied and interesting. There was often keyboard entertainment during dinner. There was also a lecturer on board who gave fascinating talks about the Lewis and Clark expeditions. Overall we couldn't have asked for a nicer cruise experience. A typical dinner menu included appetizers, a choice of entrees, and a choice of desserts. They also included wine free with dinner as well as a choice of coffee or tea. Read Less
11 Helpful Votes
Sail Date: March 2016
American Cruise Lines- Historic South and Golden Isles Cruise March 19-26, 2016 We arrived in Charleston two days prior to the cruise departure and stayed at the Hyatt Place historic district on King St. The hotel is only 5 months ... Read More
American Cruise Lines- Historic South and Golden Isles Cruise March 19-26, 2016 We arrived in Charleston two days prior to the cruise departure and stayed at the Hyatt Place historic district on King St. The hotel is only 5 months old and the accommodations were very nice and convenient to shopping and dining in the King St. area. I would caution anyone against ordering any foodstuffs from the “Pickup and Go Menu” in the rooms as these items are all pre-packaged and hardly edible to say the least. There are plenty of local eateries offering a wide selection of lunch and dinner options all along King St. that would be a far better choice and cost about the same. On the other hand, the downstairs daily hot breakfast at the Hyatt was quite good and plentiful. We left for the City Marina on Lockwood Dr around 10 am on Saturday and were the second to check in. ACL representatives met us at the end of the pier and took all luggage to the ship at that time. They also provided golf cart rides out to the ship for those with limited mobility. Cabins were not available until 11:30 or so and we were directed to the Chesapeake lounge where warm cookies, soft drinks, coffee, water and espresso were available. These were available all throughout the cruise at no charge. Surprisingly enough the ship also furnished free WiFi during our cruise. When we entered our cabin there were nice ACL lanyards, nametags, and room keycards along with a folder of information about our cruise and staff. We were in cabin 212, an AAL balcony cabin adjacent to the mid-ship lounge. We liked our location so much due to the proximity that we booked the same one for our next cruise. The décor was a bit dated looking but the cabin was very clean and the staff maintained that during our cruise. The AC was good as I kept the temp in the high 60’s most of the time. Each day offered delicious meals in the dining room on the first level and were among the best we have had in our cruise history. Breakfast service began at 7:30 am and choices included both hot and cold items. A table just inside the dinning room featured cold selections such as yogurt and fruit parfaits, smoked salmon and capers with bagels and cream cheese available on request, and various pastries. Hot, cooked-to-order options were provided on menus at each place setting. The reverse side of the breakfast menu featured the day’s selections for lunch and dinner as well as places to indicate whether you’d be dining off-ship for any meals. You would make a selection from offered appetizers and entrees so that the chef would have a better idea of how much of the various dishes to prepare. This was an excellent way to prevent a lot of waste with uneaten foods which ultimately helped the kitchen deliver better-cooked, more flavorful meals. Lunch commenced at 12:30pm. In addition the appetizer and entrée, dessert options were available. If you missed lunch onboard due to an excursion, the staff provided options for boxed lunches with ham or turkey sandwiches that you could take with you. We did this one day and were really surprised at how good the sandwiches were and how much they put into the boxes. The evening’s meals began with a cocktail party at 5:30 in the Chesapeake lounge and featured heavy hors d’eouvres which changed nightly. It’s worth noting that if you have a favorite brand of liquor, you can simply call the home office with your booking number pre-cruise and they’ll have it onboard for you. Dinner followed in the dinning room at 6:30. They started with appetizers and always had a soup option. The soups were outstanding and some of the best any of our four had ever had. Entrees followed and varied from seafood to beef, chicken, pork and lamb. One evening we enjoyed filet so tender you could cut it with your fork. Desserts were good as well and there were about 8 different kinds of ice cream which were always available. The servers were attentive and friendly which made for pleasant meals. We took at least one shore excursion in each port and were pleased with the cost of each. The ship was able to dock in all but 2 ports (Hilton Head and Sapelo Island) and for those we had only a short tender ride to shore and back. Toward the end of the cruise there was a presentation about future cruises with an offer to book while onboard for 15% off and free port charges and taxes ($500). If should be stated that there was no pressure and we were not asked but the one time. We were not hounded to book additional cruises. However, after consulting with our traveling companions, we did book a future cruise to the New England Islands. Being long-time Princess cruisers we were amazed at the free drinks, cocktails and coffees not to mention the free internet. The only downside we could come up with was the lack of laundry as we usually send out clothes a couple of times during a cruise. There were no telephones in the cabins; but since nothing was more than 100 feet from our cabin door none were needed. On the wall next to the desk was a large red emergency call button if anyone were to have need for assistance. All in all, we had a wonderful time and felt the value for the money was very good. The crew were all very friendly and accommodating. They really wanted us to have a great time. Obviously we’d do it again as we booked another cruise with ACL. Read Less
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