Beware! This cruise is unsafe, hazardous, a liability, and a tragedy waiting to happen. The facts are that they are grossly understaffed and the crew that is aboard is negligently trained; they are incompetent and uninformed. The staff is not fully vaccinated, although the Manager of the Hotel, has lied and sworn they are, the Captain and Medic aboard has verified otherwise. The majority of the ...
The ship, while only 3 years old (we were told) has not been maintained; Surface rust on the outside of the ship and more worrisome appearing rust on the support cables for the tender. Stained carpet and upholstery as well. Ship was short staffed and the staff that were provided were poorly trained. Food was bad and rarely served as ordered.
Chef staffing deck food bar was ornery and ...
The ship was dated and really not sea worthy. It appeared as a rust bucket upon boarding and it was. The room was old and dated, crappy bed, filthy shower and bathroom area. The crew was all new and was really not trained to run a cruise ship. We were ripped off for 11,000. This was the absolutely worse money grabbing experience we have ever had. TOTAL ROBBERY!!!!
The redeeming factor was the ...
This cruise ship, Independence of the American Cruise Lines was the worst ship I have ever been on and I have been on quite a few cruises. Our room was very dirty; huge stains on the carpet; furniture that you would not even attempt to sit in; bathroom was also very dirty. Housekeeping was minimal at best.
The ship broke down, one generator totally died and the other one was getting close ...
Route: Grand New England tour, departed Boston July 14, ended Boston July 24
Cost: ACL New England ~$750/day
Seabourn Alaska ~$640 to $760 per day
Silversea Alaska ~$650
To begin with, some of the problems which I describe below came from trying to run a ship with about 80% of the hotel staff and about 50% of that 80% hotel staff trained, and lots of shifting around of the hotel ...
We chose this cruise based on a previous experience with the company. My Mom couldn't say enough good things about American after her first cruise. She then spent nearly $20,000 for us to take a mother /daughter trip. For the last 2 years we had looked forward to the immaculate ship, personalized service, and fine cuisine, she had experienced. We had not had the opportunity to travel together ...
• The on-board entertainer, part of the on-board welcoming committee, was condescending to and downright rude to passengers, most of whom were senior citizens.
• When we went to bed the first night, we had no sheets on the bed, just a basic mattress cover and duvet on top. Our thought was that this was part of the new Covid requirements for ships.
• We only had hand towels and no glasses ...
We wanted to cruise the Columbia River & Snake River because of the scenery. Red Lion Hotel pre cruise 1 night was filthy and lots of bugs in our room. Breakfast was very slow & limited to $12.00 unless we pay the extra.
Embarkation day was ok. Our room was not clean & no towels until late that evening. After 5 days we asked to have the room vacuumed. It was done the next day. Only time ...
We cruised for the first time on American Cruise Lines on their Grand New England coastal cruise for 10 nights on American Constitution. From the first day on board, we knew that this ship was not ready to sail. This cruise was over booked and understaffed. All of the rooms were not ready at the time of embarkation. Some people didn't receive clean towels until the second day of the cruise. The ...
My wife and I took this cruise because it was the only one we could find running post pandemic. The reviews were pretty good but the cost was much more than a larger cruise ship. We thought being on a smaller ship we would get more personal service. Also we thought the ship would be more elegant. We were wrong and new it as soon as we stepped on board. Some of the staff walked off the ship and ...