We heard about this line and saw a trip to New England and wanted to see small cities in Maine.
Pre-cruise all went perfectly had a nice tour of Boston and boarding went off without a hitch.
The expectation went downhill when we went to dinner and found out that most of the dining room help was new with not experience. Of 17 servers 10 were brand new and had just started with little or no ...
I chose this cruise because a friend had wonderful experiences with this line and I loved the itenerary. However, I did not ask all the right questions and those I asked of the company were not answered with completeness or accurate knowledge of the ship. My husband is disabled and I notified the staff that we would be arriving with walker and wheelchair... no problem, they said. WRONG! The ...
This was our 5th ACL Cruise so obviously, they are doing something right. That said....for the price and advertising as a luxury cruise, they should do so much better. The Constitution is a new and attractively decorated ship. Rooms are if adequate size for a mid range category. Bathrooms small and could have been better. Furnishings are cheaply made..I.e. drawers do not glide properly. No ...
Turn around time for the cruise is only 2 hours and not enough time to get the ship clean in between cruises.
WiFi, only available if you stand next to the public router.
Staff in the dining room, young and not well-trained. Choose different tables until you find a staff that has experience.
Cruise Director and Social Director is very good.
We found very nice younger passengers we ...
The scenery on the Colombia River is outstanding. The sites were interesting but didn't get to stay long enough at Mt. St. Helen’s and the Rose Park in Portland. There was a lot to do in these two areas that warranted more time. The overall pace of the cruise is geared for seniors. Though I am one ( mid sixties and fortunately healthy, I would have preferred a bit more activity. Since most ...
The Queen of the West is an old paddle wheeler that should be retired. The crew was extremely friendly and helpful and the service was excellent. However the food choices were limited and my diabetic requests were never sent to the ship from the home office. The cost of the cruise is very expensive for one can sail for two weeks in European Rivers for the price of this one week on the Snake and ...
This was my first cruise on a small ship. The cruise itself was the 7 night New England Island Cruise. The ship was fine and the food was very good but that's a given. They offer a complementary happy hour each evening and complementary alcoholic beverages at lunch and dinner. This ship does not have stabilizers and one morning we spent 4 hours really rocking and rolling. Many passengers and ...
I am 62 years old and went with my 89 year-old mother who is still very mobile. Parts of the cruise were interesting and others not. First of all, let me tell you that the accommodations were very nice. Unfortunately, we didn't pay for a balcony and so we were on the basement floor where many of the entertainers have their rooms and it can be noisy at night. We could hear the toilets flushing ...
We wanted to experience an history filled adventure. The Captain and crew were just excellent. Very thoughtful, kind and interesting. We had excellent weather for 6 of the seven days too! We had no idea the cabins were so small however. The dinning was excellent but there was limited choices. We informed the curse line when we booked of a shell fish allergy, yet had to repeat that at every ...
Traveling along the Columbia River is utterly beautiful and peaceful. In order to fully enjoy this cruise, however, we had to ignore that we were nowhere close to getting good value for our money. The ads say cruising done perfectly, so we were surprised that about 80% of the crew was on their FIRST job, ever. They were sweet, energetic, and polite but 18-19 year olds are naturally going to ...