This was our second American Cruise Line experience, after loving our first cruise. But this time was definitely not as good. The ship was lovely and our cabin very comfortable. It was the uniformed officers, or managers, on the ship that were the issue. They did not know the itinerary very well and did not properly answer questions. They alway had their heads in their phones. There were many ...
This was our 5th cruise with American Cruise Line and was the most disappointing as far as services provided and the lack of knowledge of the program director, Chelsea. On our tours, there should have been an american cruise personnel on each tour. In fact, on one tour a passenger handed out the lunches! The staff was very disorganized and unavailable.
Our waiter, Kurk was exceptional and ...
Would not recommend to others. Food and service only fair. Overall rating on scale of 1-10 would be seven (7).Cruise director attractive and friendly but inefficient. Made a number of mistakes for our group on excursion scheduling. Hotel director inexperienced as was the entire crew. Cabin service was ok but not great. On two occasions room was not made up until the afternoon and then only ...
We just returned from an 11 day American Cruise Lines cruise of New England. Overall this is an average cruise with a very above average price. There were both pros and cons:
Pros:
1. The food was excellent, although the selection was quite limited.
2. The staff were very friendly and helpful. We got to know two staff people in the dining room and enjoyed interacting with them (Ike and ...
We wanted to cruise the Snake and Colombia Rivers to trace the last part of the Lewis and Clark expedition. The route was very good and the onboard historian added immeasurably to the cruise. The cabin was roomy for a river cruise but the bed was in need of upgrade. The cabin was astern on the second deck so it was noisy when underway.
Ports were interesting and tours offered mostly ...
The high point was the personable & prompt staff, the shore excursions & on board entertainment were disappointing. As I'm typing I can hear "Little Deuce Coupe" out my window on Clearwater Beach, don't expect anything like that, lol. It was our 1st time w/this cruise line & we didn't realize they evidentially target an older audience. No Beach Boys or Eagles, just Sinatra & Sammy. No Jeopardy or ...
Hudson River - Fall foliage peak times are hard to predict and we missed the color this year. I would recommend taking a late October cruise in order to see color on the Hudson.
Excursions - The excursions were fee-based, but the fees were reasonable. I thoroughly enjoyed the Lyndhurst Mansion, FDR's Hyde Park home and Presidential Library, Thomas Cole home, Olana, West Point, and the Albany ...
Before I start, let me say that overall the cruise was OK for my wife and I. For my 87 year old mother who we brought, the cruise was better than OK and she enjoyed it a lot. Having never been on another river cruise, she had no real expectations and so it was a great experience for her. For us, this was the first and probably last US based river cruise. All of our experience is on Viking ...
We, with two other couples who also were celebrating 55 years of marriage, were looking for a domestic, low key, intimate cruise. This well fit the bill although it was quite expensive relative to other luxury options......but we understood a small vessel simply had to be more expensive. The cruise met or exceeded many expectations, friendliness of staff, cleanliness and size of state rooms and ...
We chose this cruise hoping to find a method of travel and cruise line that would work okay for person of limited mobility.
Sadly, we felt that this trip was overpriced, and that we were misled by sales people.
The Spirit is in need of refurbishing. The salesperson I spoke with said it had been done. The cabin was clean enough, but I have traveled on much older vessels that were more ...