American Seattle Cruise Reviews

The cruise looked good on paper, but the cruise line, treats their senior customers terribly. The food and staff were excellent. Embarking and Disembarking was a nightmare. The gang plank was not wide, slippery and sometimes at a 45 degree angle to the ship. Not handicap friendly at all. Last minute room change, after we arrived proved to make the expensive veranda useless, since it was by ...

Just finished 1 week cruise on Queen of West Columbia & Snake River in Oct 2021. It was NOT "Small Ship Cruising Done Perfectly". The old ship is like a 2.5 star motel. The advertised "Exquisite Cuisine" was B average . The dinner rolls were always room temperature and hard. I recommend they switch to Hawaiian Sweet Rolls so that it's always soft. "Acclaimed Entertainment" consisted of ...

The Grand Puget Sound Cruise on American Cruise line was our 40th cruise on a variety of cruise lines with ship ranging in sizes from 120 passenger to 5,000+ passengers. We chose the cruise because we wanted to try one in the northwest. The web-site and brochure depicts "Simple Sophistication" and a "culinary experience". Unfortunately it was not our experience. From the minute we arrived to the ...

The Constellation is a lovely, small ship and our cabin was spacious, clean, and very comfortable. The young American staff was delightful, warm, enthusiastic, and helpful. We chose the cruise primarily for the itinerary, and enjoyed the tours and the scenery. Some of the guides were terrific. Getting off the ship at some ports was a bit difficult because of the steep gangplank. Another negative ...

The catalog seems to be different from what we received on the cruise. We complained when the air conditioning did not work properly, toilets did not flush, could not get a bottle of water and public bath room was dirty. There were four couples that complained and the cruise line sent a director of hotel operations to talk with us on the fifth day of the cruise. He listened to our complaint and ...

Had I read their description on your site, I might have been a little more prepared for what I experienced and may have decided not to take the trip. The attraction for me initially was the Puget Sound/San Juan Islands itinerary. The delightful time I had last year on a European riverboat cruise drove me to replicate the experience in the U.S. Comparing the two is like comparing apples to oranges, ...