American River Cruises Reviews

It was a scene out of Downton Abbey when the titled owners arrived home after a long absence; all the American Cruise Lines crew and staff were lined up to welcome us on board the American Spirit. Though there was one major difference between the AC staff and the Downton Abbey staff, all the AC personnel were smiling. The employees of AC were extremely happy and pleasant people to be around, ...

Crew and staff were very friendly and helpful. Training was extremely poor and turnover in kitchen servers lost 40% over the trip with only 20% refilled. This made the hotel manager and his managers to fill in all over the ship. The hotel manager had to show the room help how to properly turn the room down@ night. The bathroom mirror was never cleaned during the 10 day trip. Our room was directly ...

A great chance to learn more about Lewis & Clark's expedition from a knowledgeable historian. He was a fun and interesting presenter with lots of photos. The evening entertainers were, for the most part, not our cup of tea but lots of folks seemed to really enjoy them. We were quite comfortable relaxing in our room or in on of the many lounge areas. The Snake & Columbia Rivers locks were quite ...

This was my first time on American Cruise Lines. We wanted to see some of New England. We flew into Providence, RI and stayed at the cruise line recommended Hotel. The hotel was overpriced and not helpful about what to do in Providence. The cruise line had a welcome package, but no information about Providence. We missed a great Italian restaurant area that we did not find out about until the next ...

I live in Florida so cool weather options are always great in summer. I had been to the area before and loved it, so this cruise was a great way to see the San Juan Islands. I have cruised on American CruiseLine several times before and love the intimacy of a small ship. There were less than 100 passengers. Every one of the stops were fabulous. Friday Harbor, Paulsbo and Port Angeles were my ...

I've been on several American Cruise Line cruises and each one is better than the last. I just love these cruises. When I checked into the room it was bright and spotlessly clean. The staterooms are so much bigger than on an ocean cruise. This ship was all balconies, so I was able to sit outside on my balcony. The best part of the cruises is always the crew. Everyone onboard is willing to do ...

Embarkation: Was Clarkston, but it was not listed, so noted above is the disembarkation. Cruise ship: unclean and unfortunately COVID ridden. Got most of us sick and they failed to advise us that there was a break-out. The rumor was that they only notified those folks in close proximity of those that were sick. Really, we ALL shared the same limited space! They never sanitized. Even more ...

This was a cruise of the New England Islands. We were excited to see these islands and they were beautiful. The stops were typical of small town New England coastal life. It was interesting to see how the very rich live. We chose American Cruise Lines because our previous experience with ACL on the Columbia River was great. Of course that was before the pandemic. Perhaps, that ...

We picked this cruise because we'd never been to the New England Islands. The brochure said Providence to Providence. But the dock in Providence was damaged last year and American Cruise Lines is using a very unattractive dock in an industrial area of Fall River. A 40 minute bus ride away. That was just the beginning of problems. We embarked on a Saturday. Our bathroom fan screeched. It ...

We had never been on a river cruise or to the Pacific Northwest before. We had been on 2 or 3 ocean cruises before and wanted to compare with a river cruise. The American Song was very modern and nice with a variety of both large and small lounges. The dining room was large and clean. The staff and personnel were very friendly and efficient. We had a vivacious cruise director (Olivia) and ...