American West (formerly Queen of the West) Cruises for the Disabled Reviews

We had been receiving mailers from American Cruise line for years and chose them for our return to cruising after a hiatus due to Covid. We were promised the ship would be no more than 80% occupancy due to Covid. This was not the case as several other passengers commented the ship was at 100% of capacity. Our next problem arose at the Red Lion hotel in Portland. We had been informed ...

We enjoyed enjoyed exploring the Columbia River Gorge. A riverboat is an excellent way to get to see this part of country. From other passengers that had been on American Cruise Lines I would hear consistently that they had good experiences on some of the companies other trips. However, anyone booking on this ship should be aware that this a very old and barely maintained boat. The boat is ...

Before I start, let me say that overall the cruise was OK for my wife and I. For my 87 year old mother who we brought, the cruise was better than OK and she enjoyed it a lot. Having never been on another river cruise, she had no real expectations and so it was a great experience for her. For us, this was the first and probably last US based river cruise. All of our experience is on Viking ...

The scenery on the Colombia River is outstanding. The sites were interesting but didn't get to stay long enough at Mt. St. Helen’s and the Rose Park in Portland. There was a lot to do in these two areas that warranted more time. The overall pace of the cruise is geared for seniors. Though I am one ( mid sixties and fortunately healthy, I would have preferred a bit more activity. Since most ...

The Queen of the West is an old paddle wheeler that should be retired. The crew was extremely friendly and helpful and the service was excellent. However the food choices were limited and my diabetic requests were never sent to the ship from the home office. The cost of the cruise is very expensive for one can sail for two weeks in European Rivers for the price of this one week on the Snake and ...

I am 62 years old and went with my 89 year-old mother who is still very mobile. Parts of the cruise were interesting and others not. First of all, let me tell you that the accommodations were very nice. Unfortunately, we didn't pay for a balcony and so we were on the basement floor where many of the entertainers have their rooms and it can be noisy at night. We could hear the toilets flushing ...

We wanted to experience an history filled adventure. The Captain and crew were just excellent. Very thoughtful, kind and interesting. We had excellent weather for 6 of the seven days too! We had no idea the cabins were so small however. The dinning was excellent but there was limited choices. We informed the curse line when we booked of a shell fish allergy, yet had to repeat that at every ...

Here's a rundown of the passengers! About 15% of the passengers on the Columbia/Snake River Cruise departing from Portland, Oct 10th, had significant physical disabilities, such as walking with a cane, walker or needing the supportive assistance of a spouse or adult child. About 50 % of the passengers, myself included were not physically fit enough to walk comfortably more than 2 miles on a flat ...

My wife and I took the Columbia/Snake River route from Portland to Clarkston. Staff very courteous and seemed anxious to please. Cabin person was new & couldn't seem to get the hang of fresh towels each day, but seemed to get it after I explained the problem to the Cruise Director.Physical accommodations were average, but not up to ocean cruises we have taken. On the other hand, the intimate size ...

My family of six (88, 61, 59, 29, 25, & 18 years old) took the two Owner's cabins, which each can hold three people and are located on the top deck, next to the captain's cabin. The captain was always at the helm or corner pilots stations when we traversed locks or did anything tricky, and his mate was usually there, also. The captain was also very friendly, making a point to greet all the ...