American Heritage (formerly Queen of the Mississippi) River Cruises Reviews

The Boat was dirty, bug infested, food was fair, service was terrible, speaker was clueless to anything about our destinations. Time in port was very short, if you got on 2nd bus for a tour, you missed out on most of the tour do to lack of time. Entertainment started out pretty good, by the end of trip it is not so good. People were nice, however, they were always apologizing for lack of ...

I wanted to travel to upper Mississippi to 4 states I had not visited. The cruise was promoted as Fall Foliage on the Upper Mississippi. My group had been planning for this trip for over a year. The route was changed due to flooding, and we were officially notified AFTER the boat left St Louis port. Management knew the situation and could have notified us before we flew from NC to St Louis the ...

On July 7th this year, my wife and I boarded the American Cruise Line Queen of the Mississippi for what we thought was going to be a wonderful and relaxing Ohio River cruise experience as promise by the information advertised on the latest sales catalog and expecting a nice relaxing and adventurous cruise. Unfortunately, this cruise was the cruise from HELL. My wife and I are seasoned cruisers ...

My husband and I choose this cruise to celebrate our 30th anniversary (2 weeks down the entire length of the Mississippi River). As experienced cruisers, we knew what we should expect from a cruise at this price point ($24k). I cannot tell you how disappointed we were. The housekeeping was terrible, the food at times inedible, the "service" was laughable (the housekeepers and waitstaff were all ...

Never take this cruise. They talk about some great tours and cancel many of them along the way. The food is not good, the service is mostly done by interns that are learning and it is super over priced for receiving close to nothing. Terrible and boring cruise up the Mississippi with almost know good entertainment or activities. The boat even crashed into a sand bar at night - took about 30 ...

We are experienced ocean cruisers who wanted to give river cruising a try, as well as stay in the USA. This was a round trip, New Orleans to New Orleans, on a paddle wheeler. The average age of the guests (about 185) was 75-80 with many in wheelchairs, or using walkers and canes. With no disrespect to the elderly (we are 65), we felt we were in a floating nursing home. The entertainment was ...

With just 24 hrs. Notice and no chance to respond, we were advised our cabin was being changed to a "slightly smaller" one on the same floor. when we boarded, we were shown to a single cabin stuffed to the walls with a queen bed. since the boat was fully booked, we had no other choice but to grin and bear it. we have never in all our travels ever been downgraded!!!!! the food was adequate. ...

NEVER, EVER AGAIN! If you book a cruise after reading my review below, all I can say is “I warned you.” We booked back-to-back Mississippi River Cruises in August, 2015. First one was from St. Paul, MN to St. Louis, MO: the second one from St. Louis to New Orleans. We had the same cabin for both cruises. As other travelers have mentioned, new passengers can come on board at 1030 a.m., but have ...

My wife and I took the 7 night ACL Queen of the Mississippi cruise from Memphis to New Orleans departing on May 23 of 2015. Not only was this the most expensive vacation the two of us have taken in our 33 years together, it was also the most disappointing. I suppose we should have done more research before we booked on this boat but all of their literature led us to believe it would be a good ...

Lovely looking boat but that was all. Boarded with another 150 on tour - all from overseas - All English speaking - most if not all very disappointed. Meals were often served cold and tasteless. Took sometimes 1 hour before meal was served and sometimes the delay was because orders had got misplaced - chaos happening in kitchen. Often items very not available or substituted without ...