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Sail Date: April 2019
This was our second cruise with American Cruise Lines. We especially like the fact that their "small" ships can get into smaller ports than can the larger cruise ships. Docking instead of tendering in makes a huge difference. ... Read More
This was our second cruise with American Cruise Lines. We especially like the fact that their "small" ships can get into smaller ports than can the larger cruise ships. Docking instead of tendering in makes a huge difference. ACL's focus on customer satisfaction borders on obsessive. If your favorite liquor isn't available at happy hour (complimentary) just ask; they'll probably buy it at the next port and have it available the next day. The dining room has a similar focus. Have dietary restrictions (or preferences)? There was the opportunity to meet with the executive chef prior to departure to discuss any requirements or preferences. We opted for the pre-cruise extension since we needed to arrive the day before embarkation since we had to fly in from the east coast. Our bags were picked up from our hotel room, not from the hallway, which is a plus. They were in our stateroom when we arrived on ship. Our only complaint is that by the luck of the draw, the "guide" for our city tour couldn't stop talking, even when she had nothing to say. Unfortunately, the detours she requested of the bus driver resulted in our being so late to the ship that the safety briefing had to be delayed. Many of the ship's staff (dining room and cabin stewards) are students in hospitality or culinary programs. They are enthusiastic, helpful and really enjoy what they're doing. We enjoyed talking with them about their career plans. Onboard entertainment is mostly local talent from whatever port the ship is moored in. It's fair to very good depending on what your particular interests are. Our ship actually made two detours so would could see orcas - something that would have been out of the question on a larger ship. Read Less
Sail Date: April 2019
This is my second cruise with American cruise Lines. You cannot beat the service by the crew. Everyone greets you when they see you. They ask how you are enjoying the cruise and offer to help. They are very accommodating to everyone no ... Read More
This is my second cruise with American cruise Lines. You cannot beat the service by the crew. Everyone greets you when they see you. They ask how you are enjoying the cruise and offer to help. They are very accommodating to everyone no matter their ability to get around. You truly feel valued on a ACL cruise. They offered activities during the day which included lectures about the area and animals. They also offered art classes. There are tours offered at each port visited or you can explore on your own. The smaller ships and smaller number of guests is very appealing. It’s so much easier to get around and I’ve made friends on both cruises. I wanted to go to the Puget Sound/San Juan Islands area especially Butchart Gardens. The tulip tour was everything I hoped it would be. I have already booked a third cruise for next year. Read Less
Sail Date: April 2019
I like cruising in North America; no loooong overnight flights to your destination; no mega ships to overwhelm your cruise stops; and lots and lots of things to do. The Puget Sound and San Juans, our last cruise, was a normal ACL ... Read More
I like cruising in North America; no loooong overnight flights to your destination; no mega ships to overwhelm your cruise stops; and lots and lots of things to do. The Puget Sound and San Juans, our last cruise, was a normal ACL cruise. The ship, American Constellation, was clean and tidy, the crew was just great and extremely helpful when asked anything. Our cabin, on the second level, was, like everything on the ship, neat and tidy. The included balcony made the cabin seem larger and on sunny days, was great place to be. ACL has an open dining policy: you sit at any table you want along as there is space. Unfortunately the weather was not always good and some of the excursions were a bit wet. Otherwise they were fascinating and enjoyable; Butchart Gardens is something for a bucket list; the flower arrangements were almost beyond belief! Obviously I enjoyed this cruise; you saw places most Americans never see,and generally had plenty of time for sight seeing and shopping. Read Less
6 Helpful Votes
Sail Date: October 2018
I wanted to experience the area from the perspective of the river itself. I have traveled with American Cruise Lines before and wanted to do it again. The ship is one of the oldest in this fleet, but it was beautiful nonetheless. The cabin ... Read More
I wanted to experience the area from the perspective of the river itself. I have traveled with American Cruise Lines before and wanted to do it again. The ship is one of the oldest in this fleet, but it was beautiful nonetheless. The cabin was a little small, but as a single it was adequate. The common areas were lovely; very comfortable furniture and a great place to just relax. The captain was exceptional; personable and accessible. He often came to dinner to mingle with the passengers. He shared his stories with us and was very gracious in asking us to share our stories. The cruise director was such a lovely person. So much personality and eager to help proactively ensuring that all was well. The crew was exceptional; friendly and courteous, quick to help and easy to find when necessary. The food was delicious and varied. The portions were just right. You could always ask for more, but it seems that waste of food was minimized. The dining staff was wonderful; prompt service, quick to respond to requests, and always cheerful and friendly. The service from the entire crew could not have been better. The shore excursions ranged from interesting to spectacular. The highlights were Astoria, waterfalls, Mt. St. Helens, and the jet boat tour down the Snake River. The geography on the river was so interesting and unusual. All in all, I am very glad that I took this cruise. It was a wonderful, relaxing week. Read Less
1 Helpful Vote
Sail Date: September 2018
We had outstanding night time entertainment. We toured several 1800s port cities in the San Juan Islands including an underground tour of Port Angeles where the the level of the terrain had been raise about 10 feet putting the first floor ... Read More
We had outstanding night time entertainment. We toured several 1800s port cities in the San Juan Islands including an underground tour of Port Angeles where the the level of the terrain had been raise about 10 feet putting the first floor of all the buildings under ground.We visited Olympic National Park including Hurricane Ridge where we were snowed upon in early October. We learned about the serious impact on the area caused by the decreasing salmon runs. It's not just the loss of salmon. There are great efforts going to restore the salmon. We visited the outstanding Chihuly glass museum. Everyone should see it. Our ship was bright and clean with a super staff to care for our every need. We had twice a day housekeeping service in our nicely furnished cabins with a comfortable king sized bed. We had one sitting in the dining room for each meal at tables of 8 with great interaction between the guests. The meals were great. The weather was mostly overcast with rain on a couple of days. That did not stop the planned activities. We also had bright sun on a couple of days. It was a beautiful tour that anyone could enjoy. Read Less
Sail Date: September 2018
We signed up for the American Cruise lines tour and stayed at their hotel pick, the Crowne Plaza, in downtown Seattle. Very nice hotel. Probably above our pay grade any other time. They let us unload our bags and then drive to the parking ... Read More
We signed up for the American Cruise lines tour and stayed at their hotel pick, the Crowne Plaza, in downtown Seattle. Very nice hotel. Probably above our pay grade any other time. They let us unload our bags and then drive to the parking garage. No place to park at Crowne Plaza unless you valet at $50 a day. As a side note, the cruises are set up more to fly in rather than drive in. We drove but be prepared for parking near the pier for $22 a day. We parked where the ship was leaving from and walked back to the hotel. Transportation may be required depending on the departure site. We stopped by Pikes Market on the way and had trouble finding a nice sit down restaurant that wasn't stuffed with people. (it was Friday) We later found out we should have headed for the wharf for many nice places to eat and watch the sunset. The hotel stay also included a bus tour of Seattle the next day which I felt was a bonus. We lucked out with the weather but not with the fall colors. Abnormally warm weather delayed the colors changing. Minor problem. We barely got rained on for 7 days. The ship christened in 2005 was clean and just the right size. There were about 80 guests and 20 crew. The small size was why we picked this cruise. There were a lot of seniors on board but not all. Entertainment was geared toward the older set. The dress code is apparently not set in stone but I did notice some changed attire for the cocktail hour and dinner. Food and drinks were great of course and included in the fare. The stops they had set up were great. We enjoyed them all. If we had to pick a favorite it would be Friday Harbor and the San Juan Islands. Great trip! Read Less
Sail Date: August 2018
We chose this cruise hoping to find a method of travel and cruise line that would work okay for person of limited mobility. Sadly, we felt that this trip was overpriced, and that we were misled by sales people. The Spirit is in need ... Read More
We chose this cruise hoping to find a method of travel and cruise line that would work okay for person of limited mobility. Sadly, we felt that this trip was overpriced, and that we were misled by sales people. The Spirit is in need of refurbishing. The salesperson I spoke with said it had been done. The cabin was clean enough, but I have traveled on much older vessels that were more updated. I was told that the Spirit would be the next ship to be replaced. The fitness equipment on board was pitiful. The equipment was outdoors and not plugged into power. The salesman said there would be freeweights similar to what you find in a hotel fitness room. There were none. While we appreciated the size, it is a very noisy little ship. Our cabin was on the stern, and engine noise is deafening at times. We were next to the rear outdoor steps, and ship personnel would run up and down at all hours. I finally caught and discussed the door slamming with one of the housekeeping staff. Cabin 321 should be converted to storage.This is an upper level priced cabin. For this price some shore excursions should be included. This was not. Warning to those going to Butchard Gardens...This is a 90 minute ferry ride, 40 minute motor coach, 90 minutes in the garden, 40 minutes back to ferry, and another 90 minutes on the ferry. The gardens are beautiful, but see them on another trip. I appreciated the dining room. We were not assigned seats. There were minimal choicees, but I was happy not to have to fight my way through a buffet to find something to eat. Read Less
Sail Date: May 2018
very comfortable state rooms with plenty of room. Meal service as excellent and the food outstanding. They provide for half-order options for most entrees at lunch and dinner so you are not overwhelmed with food. If they didn't have ... Read More
very comfortable state rooms with plenty of room. Meal service as excellent and the food outstanding. They provide for half-order options for most entrees at lunch and dinner so you are not overwhelmed with food. If they didn't have the beer or liquor you wanted they would make an effort to get it for at the next stop. I asked for Red Hook ESB beer at lunch, they didn't have it, but had for me the next day. The cocktail hour was stocked with premium brands, not low cost brands. The lecturer gave great history and pre tour lectures that were very well done. She also took photos during the trip and provided every cabin with a free DVD of the entire trip and the tours with an effort to be sure everyone got their picture in the presentation. The whale watching tour from Friday Harbor did the same thing, provided a link to pictures taken during the tour as well as the participants on the tour. Amazing. Tips are included in the cruise fare so there is no worrying about what to do at the end of the cruise. No surprises. We will definitely use ACL again. Read Less
2 Helpful Votes
Sail Date: September 2017
American Cruise Line is our favorite line. I love the smaller number of passengers. The ships are lovely. Service is superior. Food is delectable, and we enjoyed the 1/2 portions! The cocktail hour is a big fun plus! The elevators ... Read More
American Cruise Line is our favorite line. I love the smaller number of passengers. The ships are lovely. Service is superior. Food is delectable, and we enjoyed the 1/2 portions! The cocktail hour is a big fun plus! The elevators were most important to me. This time we went to Seattle for the Puget Sound Cruise. On a pre-cruise package, we stayed at a beautiful Sheraton Hotel on Friday night. On Saturday morning, we had a pleasant tour of Seattle and were delivered to the ship (American Spirit) for lunch. We were very lucky in that the weather was sunny and warm, about 70-80 degrees or so. My husband is an early riser and often rode the bike early in the mornings. Walking tours are not an option for me with limited mobility (cane or rollator). My husband was able to do all the tours he wanted. I got to a number of good tours, but, at times, the buses were a long walk from the ship. My favorite tours were to Hurricane Ridge and to the Suquamish Museum. The drive through the forest to the Ridge was lovely, and the views of the mountains were spectacular. The Suquamish Museum was small, but very interesting. A young Native guided us on the tour. My husband especially enjoyed the Whale Tour and the Flight Museum. For this cruise, we had a fantastic speaker, Amy Traxler. She was most dynamic with tons of energy. She mingled with all the passengers and took many of the tours. Her "talks" were truly "gems" of knowledge. I even like "slugs" after one of her talks. Ha Ha. I was very impressed with her. This is not a cruise for children. Most of the passengers are older adults. There is nothing for children to do. Could that be why I like it so much? Yes, I would like to do more with this Cruise Line. Read Less
6 Helpful Votes
Sail Date: August 2017
Set this up so that we could visit Idaho for the total eclipse two days after the cruise docked. Informative history lectures about Lewis and Clark and the area were great. Meals could have offered a little more variety but were timely, ... Read More
Set this up so that we could visit Idaho for the total eclipse two days after the cruise docked. Informative history lectures about Lewis and Clark and the area were great. Meals could have offered a little more variety but were timely, well prepared and presented well. Staff and captain were excellent and very friendly. I was not concerned about poor cell service, this was a vacation and I never used the phone once. Wi-Fi was available in two of the lounges which was more than adequate. This is definitely a tour for older people, I don't think anyone was less than 65, so I would not bring children on this tour. Would have preferred to spend more time at the Bonneville Dam. The food was good and well prepared but very heavy on fish selections. Most of the food for the trip was locally sourced. Service by the crew was excellent Read Less
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