American North America River Cruise Reviews

After seeing the new “Elvis” movie, I wanted to visit Graceland in Memphis. After seeing photos of the new American Symphony, I wanted to experience a cruise on the beautiful riverboat. So, I combined both of those hopes into one wonderful experience. I cruised from Memphis to New Orleans on the American Symphony in November. I also chose the two-night pre-cruise Elvis Experience in Memphis ...

We have cruised well over 900 days on ocean going ships and I wanted to try a river cruise. Having lived in Wisconsin and Illinois all our lives, we decided a cruise down the Mississippi River would be a good start. We embarked on the American Cruise Lines ship the Melody on November 4th at Red Wing, Minnesota. Embarkation was very smooth and probably took less than 15 minutes. Our itinerary ...

We cruised on the new American Symphony from Nov 2-7 2022. Our stateroom was spacious, very clean and the staff was very friendly. There seemed to be a disconnect with upper management and the staff when questions arose . So....Our river cruise on the Mississippi was cut short (not ACL's fault as the Mississippi was low). However other issues during the cruise left everyone perplexed on how to ...

We left New Orleans on November 2 and it went downhill from there. We are experienced travelers and thought a trip up the Mississippi would be fun, particularly for a shipping co. that claims to cater to seniors. WRONG!! This was a disaster. Before I note the reasons, let me positive...The ship was new! On the other hand: * The crew was terribly inexperienced. * 90% of the Management was ...

I took a lower Mississippi River cruise on the American Cruise Line boat the Symphony November 2-9. The boat and our room was nice, food was good and the crew was very friendly. The entertainment was okay, and some of the excursions were good some were not. The long bus rides definitely made some of the excursions less desirable. My complaint was the low water level. ACL can't help the low water ...

We sailed November 2-9 on the American Symphony from New Orleans to Memphis. Less than 48 hours before sailing we were notified that we would be bused from Vicksburg to Memphis because of low river levels. The cruise line can't control the river levels, but this was a major change and they didn't offer any opportunity to cancel and get a refund. Once we got to Memphis the hotel and food ...

Check Before You Book. The Mississippi River is at all time lows. We understand that. A few days before our departure, we received an email saying that we would have to bus from Memphis to Vicksburg. That is a 4 hour ride. The bad thing is, the cruise line never offered to compensate for this. The food left a little to be desired but the dessert chef made up for that. The cruise was touted ...

This cruise was really amazing, the staff was very friendly and always there to help with anything or answer any questions you have. The cabin was spacious and clean. The beds are very comfortable and we slept great every night. We just can't wait to go on our next adventure with them. The excursions were fun and there was lots of information given about all the spots we stopped at. The busses you ...

We sailed October 22 to November 5, 2022 on American Cruise Line, The Splendor, from St. Paul to New Orleans but it wouldn't let me put the correct date in. We called 4 times asking about the conditions of Mississippi River. Even though they just returned doing the same cruise and had similar problems, they lied to us and stated everything was fine but cancelled 2 stops. By the time we ...

The experience of travelling the Mississippi was great and ticked one of our bucket list items. The low water was disappointing and whilst we accept that the cruise company had no control over nature the lack of communication both before the cruise and during was disappointing. It would have been an easy task to advise customers in advance of the change of itinerary as it was known well in advance ...