American New Orleans Cruise Reviews

We cruised on the new American Symphony from Nov 2-7 2022. Our stateroom was spacious, very clean and the staff was very friendly. There seemed to be a disconnect with upper management and the staff when questions arose . So....Our river cruise on the Mississippi was cut short (not ACL's fault as the Mississippi was low). However other issues during the cruise left everyone perplexed on how to ...

We left New Orleans on November 2 and it went downhill from there. We are experienced travelers and thought a trip up the Mississippi would be fun, particularly for a shipping co. that claims to cater to seniors. WRONG!! This was a disaster. Before I note the reasons, let me positive...The ship was new! On the other hand: * The crew was terribly inexperienced. * 90% of the Management was ...

We sailed November 2-9 on the American Symphony from New Orleans to Memphis. Less than 48 hours before sailing we were notified that we would be bused from Vicksburg to Memphis because of low river levels. The cruise line can't control the river levels, but this was a major change and they didn't offer any opportunity to cancel and get a refund. Once we got to Memphis the hotel and food ...

We are very experienced travelers and have been on over 30 ocean cruises including voyages on Carnival, Royal Caribbean, Princess, Holland America, Norwegian, Celebrity, Azamara, and others. We were very disappointed with our experience on American Cruise Lines. This was the most expensive cruise per day onboard that we have paid and it was the poorest ship experience. I would say that we paid a ...

Our Lower Mississippi River cruise proved to be very disappointing. ACL promised a lot. Unfortunately execution didn't match the promise. Parts of three travel days were cut short when American Cruise lines announced that the ship was going to leave ports early. The day in Natchez was supposed to continue until 9:30 PM. The ATV excursion trip was cut short when ACL announced that we needed to ...

Beware.They can change your itinerary.You spend big money and you end up not stopping at any port.Get stuck riding on a bus for 6 plus hours a day to only spend 1 hour at your destinations.Boat could stop in the middle of nowhere and bus you around and not cruise at all.End up back in New Orleans to only be docked there for your last day and night.Not a cruise at all but a very very expensive ...

We chose ACL's Lower Mississippi cruise from Memphis to New Orleans based upon a very good experience on an ACL Columbia and Snake Rivers cruise in 2019. Due to a scheduling glitch, ACL rebooked our cabin and cruise without informing us. Our travel agent was livid, and got us a significant cabin upgrade on a rescheduled cruise on one of ACL's newest ships, the American Jazz. Though the ship is ...

My husband and I and 2 traveling companions planned the 8-day Mississippi river cruise trip with #AmericanCruiseLines out of New Orleans in early April for sail in August. We chose American Melody boat because there were very few passengers (approximately 100), their strict covid19 operations, and it was a little closer to home than traveling abroad (we’re from the west coast). The trip cost us ...

After a long travel hiatus due to COVID restrictions, we four retired teachers splurged on a Mississippi River cruise with #AmericanCruiseLines at a cost of $25,000. We were promised the opportunity to see plantations, military battle fields and historical sights between New Orleans and Vicksburg. What we got was two nights moored to a muddy beach on the Yazoo River near Vicksburg, unable to leave ...

There are few things I like to do more than travel, and cruises are my favorite way to go. Unfortunately, our seven day vacation (theoretically from New Orleans to Vicksburg Mississippi and back) was one of the most stressful, disappointing, and unpleasant cruises I have ever experienced. It wasn’t the ship…it was new and spacious, staff were hard at work trying to keep it clean, the food was ...