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5 Helpful Votes
Sail Date: May 2016
Had only been to Portland, Maine before and wanted to see more of Maine. Had book a cabin on the lower deck, but when I arrived because of the lesser number of passsengers I was upgraded to the third deck with a private balcony. Everything ... Read More
Had only been to Portland, Maine before and wanted to see more of Maine. Had book a cabin on the lower deck, but when I arrived because of the lesser number of passsengers I was upgraded to the third deck with a private balcony. Everything was great. A great chef who came out and visited every table at every meal to see how people like the food and if they had any complaints. Was willing to fix something special for you if they had the capability. All of the staff were friendly and extremely helpful. Interesting shore excursions were offered at each port. The cruise included an old fashion lobster bake on shore. The cabin was just the right size and was cleaned each day. The ship was easy to get around. A great cocktail hour each day before dinner was served. Wine and beer always available for each meal. Had some type of entertainment each night. This was my first cruise every and I selected it because of its small passenger size. Have already booked another one for 2017. Read Less
10 Helpful Votes
Sail Date: March 2016
Best experience anyone could imagine unless their are more hours in a day. Staterooms, bath, and balcony were exactly as advertised with room to share for two. Ideal to be able to listen (or not) to river historian on ship radio broadcast ... Read More
Best experience anyone could imagine unless their are more hours in a day. Staterooms, bath, and balcony were exactly as advertised with room to share for two. Ideal to be able to listen (or not) to river historian on ship radio broadcast from lounge while lounging on balcony and watching the river sites. Locally sourced meals were prepared by top notch chefs and served to high standards. Excursions on time and high quality. Guides except for one who was ill were excellent and from the location; their knowledge was presented with humor and candor. All needs seemed to be provided for disabled folks routinely with gentle care. Crew was professional, well trained, and passenger service centered, always happy and friendly. High river level never interfered with our itenerary since Captain adjusted sailing times to fit without compromising any activities. Sailing was smooth and seemed effortless. We will sail with them again! Read Less
27 Helpful Votes
Sail Date: October 2015
This cruise was a pleasant surprise. The critics, we felt, were harsh and not very fair. Yes the rooms were small and it was pricey but there were many positives which outweighed the negatives. The food was unbelievable not only for a ... Read More
This cruise was a pleasant surprise. The critics, we felt, were harsh and not very fair. Yes the rooms were small and it was pricey but there were many positives which outweighed the negatives. The food was unbelievable not only for a ship but for any restaurant. It was always timely and delicious. Healthy and with options for each meal. The staff, mostly students, were unbelievably pleasant; competent and very hard workers. The Captain was pleasant; approachable and kept us safe at all times. Other staff members like Jess and Ian were so dedicated and helpful. Made you feel right at home. Entertainment was nightly and varied. Happy hour, which was also nightly, was a special treat. Admittedly, we read the criticisms prior to leaving. We were wondering if we had made the right decision. You have to experience it to realize that it is a warm and friendly group. Yes the rooms are small but put the luggage under the beds; be organized and don't bring that much. Room temperature controls were not a problem. We had a wonderful experience. Read Less
3 Helpful Votes
Sail Date: August 2015
This was our very first cruise. We met many people who had many trips under their belt and listened to their tips and information. Our stateroom was fantastic and the balcony was so great day and night. I am a birdwatcher and saw many I ... Read More
This was our very first cruise. We met many people who had many trips under their belt and listened to their tips and information. Our stateroom was fantastic and the balcony was so great day and night. I am a birdwatcher and saw many I recognized a few I didn't. Mark Twain onboard was a delight and also Mr.Marking and his many talents he shared with us. The food every day was fit for a king (and queen) and we got to choose every meal what we wanted which was so fun. We are definitely looking forward to our next cruise on ACL. Great job crew everyone was so good to us. I enjoyed just relaxing and listening to Mark Twain the most. My husband like Mr.Marking and his many singing styles and performances. We played bingo and I attended the Fur,Fin and Flora talk. The service was astounding. I had the co-director help me get tickets for the bus home online..which was so great. My overall opinion of the ship and cruise is just wonderful would not know what I could improve on!!! Read Less
Sail Date: July 2015
This was our first cruise with ACL. It was wonderful! I enjoyed our cabin-with a view of the coast of Maine. It was just stunning. Watching Maine go by with the lighthouses was like being in a movie. In fact, the city of Bath was used ... Read More
This was our first cruise with ACL. It was wonderful! I enjoyed our cabin-with a view of the coast of Maine. It was just stunning. Watching Maine go by with the lighthouses was like being in a movie. In fact, the city of Bath was used in a movie. Entertainment was just my speed. Not to slow and not to fast and loud. Enjoyed the first night with the trumpet & guitar player. Their music was easy to listen too. The next night a lady with a drummer came on board. She help to lead us through the history of Broadway. Songs and stories where a highlight of her entertainment. The Lobster man was interesting, but he could leave out that he is divorced and what he pays for his ex to live on. The banjo player made magic come out of banjo! He was incredible! My husband loved eating lobster once, twice, three times a day sometimes. I enjoyed the view from the dining room plus the food. Yes, my clothes are a bit snug this week after all the wonderful food from last week. Service on board was good. When there was something we needed, it was taken care of in a timely manner. Loved being on the ship. Watching the fireworks for the 4th off the coast was nice. First time I had a sweater on to watch the event. Wish we could of been a bit closer, but the weather was wonderful and the view was good. Read Less
4 Helpful Votes
Sail Date: June 2015
First time cruising of any type. Picked a small ship since we didn't want to be over whelmed with people. Mostly had a great time. Met some great fellow cruisers, and some excellent dedicated staff. Cabin steward/wait-staff were ... Read More
First time cruising of any type. Picked a small ship since we didn't want to be over whelmed with people. Mostly had a great time. Met some great fellow cruisers, and some excellent dedicated staff. Cabin steward/wait-staff were great. Didn't mind having to come back to clean the room when we slept in, very well informed about the food, which was excellent throughout the trip. Due o our mobility issues (not wheelchair) we couldn't disembark at Oak Alley. Had a minor scare at Baton Rouge hen my wife fell and skinned her knee. Crew and staff, from the captain on down, very responsive and offered to provide medical attention, which we declined. An icepack and rest fixed the problem. No problems after that, but disembarking/re-embarking at the remaining ports was a little difficult, primarily due to the levies on the Mississippi River. Dining is single seating which is great!. Met different people each meal. Tried to explain the American election system, and American gun laws to people from Australia and New Zealand. Didn't succeed, but it was fun. Recommend the trip to anyone wanting s leisurely trip, doing just what you want to. We are cruising with ACL again, but a different voyage. Read Less
1 Helpful Vote
Sail Date: June 2015
First time cruiser of any type. Excellent experience. Was impressed by attitude of crew and staff. Food worthy of "name" chef restaurant. Service excellent and correct and always with a small and friendly attitude. Special ... Read More
First time cruiser of any type. Excellent experience. Was impressed by attitude of crew and staff. Food worthy of "name" chef restaurant. Service excellent and correct and always with a small and friendly attitude. Special request handled without any question or push back. Shore excursions good, if difficult to access due to the configuration of the river banks. Queen of the Mississippi is in excellent condition, clean, well kept, and easy to navigate from stateroom to other areas of the ship. Read Less
4 Helpful Votes
Sail Date: May 2015
Lovely looking boat but that was all. Boarded with another 150 on tour - all from overseas - All English speaking - most if not all very disappointed. Meals were often served cold and tasteless. Took sometimes 1 hour before meal was ... Read More
Lovely looking boat but that was all. Boarded with another 150 on tour - all from overseas - All English speaking - most if not all very disappointed. Meals were often served cold and tasteless. Took sometimes 1 hour before meal was served and sometimes the delay was because orders had got misplaced - chaos happening in kitchen. Often items very not available or substituted without explanation. Despite having to order your menu your choices the day before they still ran short. People with dietary issues - I.e coeliac - had problems each meal time. Drinks - beer wine - were often served warm - glassware was often warm or cloudy!!! Accommodation very ordinary, some people reported mouldy shower curtains, bathrooms in need of a good scrub and stained carpets, others said towels were not replaced or supplies like toilet paper. We we squeezed into a single room despite having paid for an upgrade and were put right next the paddle wheel - thus no sleep due to the noise when boat was sailing overnight. Woke up to ants covering pillows one morning. One night 2 floors kept awake all night with a screeching noise coming through the PA - none of the crew could be found or responded to phone calls - apparently the crew were not affected and divert phones to voicemail at night. - a serious safety issue I would have thought! Public areas furniture looking vary tired - having been launched in 2012 - has had a very hard time. Laundry facilities shared with crew and down to one washer and dryer for the whole boat. Crew very friendly but very young and inexperienced - one moment they were serving you food , next they were out preparing food in the kitchen and by the time you finished they were cleaning your bathroom and making your bed. Entertainment was ok - the staff responsible were very dedicated. Side tours at ports were a mixed bag - some excellent others were poorly organised, not enough time or had no purpose. Got the impression from tour leader that management were not prepared to listen to complaints and our experience was not uncommon. Read Less
2 Helpful Votes
Sail Date: May 2015
Overall we had a wonderful time. Accommodations were great, food was plentiful, flavorful, good choices and very good. Tours, for the most part were excellent. As with everything, a couple could have been better, but overall very good. ... Read More
Overall we had a wonderful time. Accommodations were great, food was plentiful, flavorful, good choices and very good. Tours, for the most part were excellent. As with everything, a couple could have been better, but overall very good. Entertainment on board was adequate. Banjo player Dan Knowles was excellent! With seven days of tours and entertainment, you will always like some better then others. Doesn't mean that they weren't good, just different tastes for different folks. What we may have thought was just okay, others thought was excellent. Daily choices for tours were great. Something for everyone and they kept you busy every day. Staff members were always cheerful, accommodating and efficient. With the smaller size ship (about 150 people), you never had to wait for anything and got to meet a great deal of the folks on board. We totally enjoyed sitting with different people at dinner and sometimes were able to seek out people that we had enjoyed other nights. All tours were very well organized and we never felt rushed or had to wait for anything. We totally enjoyed ourselves and even signed up for another cruise while on board. Would highly recommend this cruise. The Mississippi River is awesome. Take an extra day at either end to explore both New Orleans and Memphis like we did as they both have a lot to offer and are fun cities. Forgot to mention that the majority of the passengers are the over 60 crowd. Read Less
3 Helpful Votes
Sail Date: April 2015
Had a great week traveling up the lower Mississippi. The cabin was large with plenty of room around the queen size bed. Every member of the crew was great. Don't know how they do so well considering they are changed out every 3 ... Read More
Had a great week traveling up the lower Mississippi. The cabin was large with plenty of room around the queen size bed. Every member of the crew was great. Don't know how they do so well considering they are changed out every 3 months. Would do anything they could to make the cruise great. Food and entertainment were great, too much food. Booked a second trip before we got off the boat and are selecting a third cruise to book while on the next trip. Side tours were excellent, well planned. Traveled to New Orleans a few days early and would recommend doing so. Hotel suggested by ACL was great. The crew was the best part of the experience. Great people. Read Less
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