American Boston Cruise Reviews

We chose this cruise because we had cruised American Cruise Lines previously and had a 5 star experience. Unfortunately this cruise was not even close. This is a very expensive cruise line (about $1,000 a day per person - based on double occupancy) and the passengers are mostly senior citizens. Our boarding experience was chaotic. There was a long boardwalk to the boat with no assistance for ...

I made a couple of posts on the American Cruise Lines Group before our 8/23 Grand New England Cruise expressing concern over whether it could live up to the fabulous experience we had with Viking on our first cruise two years ago after reading so many brutal reviews on Yelp and Cruise Critic. Well, about everything went wrong on this cruise that could go wrong and we had an absolutely fabulous ...

Grand New England Cruise We just returned from this cruise in August. This was one of the most frustrating cruises we have ever been on. At the same time, it was pleasant because of the places we visited (from Boston to Bar Harbor), the small size of the ship and the lengths that the crew on board went to make lemonade out of lemons. For example, we had 2 special events planned for our ...

Beware! This cruise is unsafe, hazardous, a liability, and a tragedy waiting to happen. The facts are that they are grossly understaffed and the crew that is aboard is negligently trained; they are incompetent and uninformed. The staff is not fully vaccinated, although the Manager of the Hotel, has lied and sworn they are, the Captain and Medic aboard has verified otherwise. The majority of the ...

The ship, while only 3 years old (we were told) has not been maintained; Surface rust on the outside of the ship and more worrisome appearing rust on the support cables for the tender. Stained carpet and upholstery as well. Ship was short staffed and the staff that were provided were poorly trained. Food was bad and rarely served as ordered. Chef staffing deck food bar was ornery and ...

Although we had quite a few little issues on our cruise, overall it was nice. The ports and excursions were great, albeit a bit disorganized at times. Food was good with lots of seafood and fish, especially lobster. Cabin is big, bigger than most on small ships, as was the bathroom. We did have a shortage of bathroom amenities at first, but that was fixed when they received supplies a few days ...

We chose this cruise based on a previous experience with the company. My Mom couldn't say enough good things about American after her first cruise. She then spent nearly $20,000 for us to take a mother /daughter trip. For the last 2 years we had looked forward to the immaculate ship, personalized service, and fine cuisine, she had experienced. We had not had the opportunity to travel together ...

Route: Grand New England tour, departed Boston July 14, ended Boston July 24 Cost: ACL New England ~$750/day Seabourn Alaska ~$640 to $760 per day Silversea Alaska ~$650 To begin with, some of the problems which I describe below came from trying to run a ship with about 80% of the hotel staff and about 50% of that 80% hotel staff trained, and lots of shifting around of the hotel ...

• The on-board entertainer, part of the on-board welcoming committee, was condescending to and downright rude to passengers, most of whom were senior citizens. • When we went to bed the first night, we had no sheets on the bed, just a basic mattress cover and duvet on top. Our thought was that this was part of the new Covid requirements for ships. • We only had hand towels and no glasses ...

My wife and I took this cruise because it was the only one we could find running post pandemic. The reviews were pretty good but the cost was much more than a larger cruise ship. We thought being on a smaller ship we would get more personal service. Also we thought the ship would be more elegant. We were wrong and new it as soon as we stepped on board. Some of the staff walked off the ship and ...