USA American Jazz USA Cruise Reviews

We chose American Cruise Lines because of the newer ship, American Jazz and amenities such as a fitness center, singles option, and larger state rooms. We were satisfied with the room, the seating areas, and general layout of the ship. The staff were generally accommodating. The quality of the food was hit and miss with some meals good and others passable. The manager of the dining room ...

EVERYTHING about this cruise was great. The room was among the biggest and brightest we have ever experienced. We were pleasantly surprised at the courtesy and competence of the staff given the long layoff due to Covid. They performed as if nothing had changed and were always in good spirits. Housekeeping and turn-down service was very nice and unobtrusive. Food was excellent at both ...

We have been on over 50 cruises, but this was our first river cruise. We had hear people rave about river cruises, so we had high expectations. At the same time, this was our first cruise experience since the pandemic started, so there were some challenges. The staff was amazing, and the best customer service we have seen on a cruise. The food was also some of the best we have had on ...

My husband and I have done over 50 cruises; however, this was our first Mississippi River river boat cruise. It was truly a wonderful experience from start to finish! We started in New Orleans, where all guests arrived the day before and stayed at a lovely, downtown hotel. The ship provided pickup of our luggage and after a complimentary breakfast, buses were available to transport the passengers ...

The 'JAZZ' is a new ship for American Cruise Lines. All cabins have balconies. Lots of room and very nicely furnished, decorated. Checking in was easy and very welcoming. Dining options very more than adequate and food was great. With covid they were constantly vigilant of keeping everything wiped down and distance between tables as well as keeping some seats at the tables limited in ...