3 American Cruise Lines American Constellation Entertainment Cruise Reviews

This is our second cruise in Alaska. The first was a large ship cruise, which convinced us to take a small ship cruise to allow to see more of Alaska. We cruised out of Juneau, AK and returned to Juneau. The itinerary took to a couple ... Read More
This is our second cruise in Alaska. The first was a large ship cruise, which convinced us to take a small ship cruise to allow to see more of Alaska. We cruised out of Juneau, AK and returned to Juneau. The itinerary took to a couple of places that the large ships go, but mostly we went to places that the larges ship to not visit, Haines, AK, Petersburg, AK and the Lodge at Glacier Bay National Park. We flew into Juneau, AK day early so that we could do some additional whale watching with Harv and Marv's Whale Watching Tours. American Cruise Lines did extra work to ensure that our personal hotel reservation was tied to the precruise hotel, which allowed us not change hotels or rooms. Getting onboard and getting started was seamless. Our bags were in our room when we arrived. The Cabin on the American Constellation was large than the cabin on the large ship. The bathroom was also larger, with full sized shower. Dining was excellent, and while there wasn't a 24 hour buffet, no one went hungry. Onboard entertainment was local talent, from the places we stopped, so we were also able to discuss living in the remote parts of Alaska with several different people, from several different places. None of them regretted being remote. There were complimentary shore excursions, which were well planned and always accommodated everyone. There were also additional paid excursions which were on topic for Alaska. Rafting, kayaking, etc. We did not travel with children. In fact this type of small boat cruising tends to attract the senior crowd. We have already scheduled our next small ship cruise. Read Less
Sail Date June 2018
I have been investigating American Cruise Lines since we took a Mississippi River Cruise with American Queen. I think everyone should travel on American Rivers more and they were offering some appealing options. We loved our small ship ... Read More
I have been investigating American Cruise Lines since we took a Mississippi River Cruise with American Queen. I think everyone should travel on American Rivers more and they were offering some appealing options. We loved our small ship Cruise with American Queen, so I really wanted to love this company. We took the San Juan islands trip. The ship was new and their staff is very young and inexperienced, although they worked hard and were very sweet. However, these trips are very expensive. And, since that is the case, there Are many areas that need improvement. First, there was a lack of communication. They just couldn’t get messages out for changes,etc. While they did post on the message board by the dining room, we shouldn’t have to go there to get information. Dining room service was friendly but confusingly spotty. On two occasions we had to rush through meals when we had allowed plenty of time before excursions. Also, while they say they work on dietary needs, we did not find them helpful with my husbands diabetes. Unlike American Queen, there really are no paid excursions. On the last day they did offer transport into Seattle to visit Pike Market while American Queen offers a bus at every stop. Entertainment was really disappointing and the largest Lounge available was too small and poorly arranged for any real program. Finally, they must work on safety for the Ramps off the boat. They need hand rails on the ramps and on the stairs. I don’t want to sound negative, but these trips attract elderly and handicapped people and they must do a better job if they want to flourish. My hope is that they improve, but until they do, I can’t recommend them nor will I travel with them again. Read Less
Sail Date May 2018
Choice of ports, tours on land, and time on land were all terrific, and the seamless high level of service on board this very small ship was exceptional. A small ship -- we had only 125 passengers -- allows for a much more personal ... Read More
Choice of ports, tours on land, and time on land were all terrific, and the seamless high level of service on board this very small ship was exceptional. A small ship -- we had only 125 passengers -- allows for a much more personal experience that feels much more like a vacation with friends ("Hey, come for a trip with me on my yacht") than a feeling of being on an "ocean cruise." The All-American nature of this cruise line, with most staff members college-age students from U.S. colleges rather than professional workers from other countries, not to mention a completely U.S. deck and ship crew, heightened the feeling of enjoying our own country. The cabins were the perfect size and configuration -- aside from the family-size cabins, ever cabin on the ship is the same size and every one has a generous verandah. We were as comfortable as we could have been in a hotel on land, and yet we were able to visit a different port town every day. Overall we couldn't have been more pleased, and we've already booked our next trip for a year from now. Read Less
Sail Date June 2017
American Constellation Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 4.0 4.5
Entertainment 3.5 3.7
Public Rooms 4.5 4.8
Fitness Recreation 2.0 3.6
Family 1.0 3.6
Shore Excursion 3.0 4.2
Enrichment 4.0 4.2
Service 3.0 4.8
Value For Money 3.5 4.2

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