11 American Cruise Lines America Entertainment Cruise Reviews

I have never been on such a disorganized cruise that lacked vital communication. Despite the fact that engine trouble caused us to miss 2 ports and be stuck in the dock, most of the crew was brand new, only began 2 weeks prior and it ... Read More
I have never been on such a disorganized cruise that lacked vital communication. Despite the fact that engine trouble caused us to miss 2 ports and be stuck in the dock, most of the crew was brand new, only began 2 weeks prior and it didn’t seem they had much training. The food was 5 out of 10; a great disappointment. If you like being lectured, that was the primary entertainment although a Mark Twain imitator was a very good storyteller. Our suite was very nice and the highlight. On and off was easy. Even though the food was lackluster, I liked the idea that we could order 1/2 orders. I am a light eater and hate to waste food so saw this as something other cruise lines would be smart to emulate. The decor in the public areas is beautiful and comfortable, however, when it rained, none of the cushions were removed from the rain therefore they were “unsittable” for quite some time. Read Less
Sail Date September 2019
Small ship cruise up the Mississippi River on the "America." This ship has a capacity of about 175 passengers, but it wasn't full so there was only about 150 guests. My single cabin was very spacious. It contained a desk ... Read More
Small ship cruise up the Mississippi River on the "America." This ship has a capacity of about 175 passengers, but it wasn't full so there was only about 150 guests. My single cabin was very spacious. It contained a desk with 6 ample drawers, a short bureau with 3 large drawers and a TV on top, a twin bed, a small bedside table, a desk chair, and a swivel chair. The bathroom was adequate and efficient with 2 drawers next to the sink, though the shower stall was a little cramped. Grab bars in the bathroom and shower were nicely placed. Marine toilet was fine. Balcony had a table and 2 chairs. Everything was very well cleaned and maintained. The food was very, very good. Many meals were excellent, a couple were marginal, but overall we were not disappointed. The dining room was open seating -- you could sit anywhere and with whoever you want at all meals. You sat with various strangers and became friendly traveling companions and then friends. The dining room served breakfast (7:30am to 9:00am), lunch (12:30pm) and dinner (6:30pm). Breakfast could be anything you wanted to order (no buffet). They served a limited menu at lunch and dinner; basically 4 selections with a choice of meat (beef or pork or lamb), chicken, fish, and a vegetarian dish. If you didn't like anything on the menu, you could ask for a hamburger or a sandwich. They were very accommodating. Appetizers were either soup or a salad (and these were always excellent!). You usually got a choice of 2 delicious desserts, and there was always ice cream. You did have to pre-select your lunch and dinner choices in the morning at breakfast so the chef would know how many of what item to prepare. (I always forgot my selections so took a picture of the selection card with my smartphone to review later!) Shore excursions were hit or miss. So much depended on the tour guide. Some guides were good, others not so good. This was a 3-week cruise so we stopped at about 20 cities. There were days that we had 2 excursions, and days that we only had one, depending on the schedule. Overall, the tours were worthwhile. I would have liked spending more time in each port city, but that's the nature of any cruise -- you only get a taste of what you are visiting, and then you are on your way to the next stop. The majority of excursions are included in the price of the cruise. There were some that you had to pay extra for. Evening entertainment was limited, but extremely talented. They brought in singers or musicians every night to entertain us for an hour or so. Remember, this is a small ship so don't expect Broadway or Las Vegas productions! It was simple but fun. I highly recommend American Cruise Lines. This was my 3rd cruise with them. Read Less
Sail Date August 2018
We chose this trip as it focused on Civil War and traveled with two other couples. The ship was a wonderful paddle wheel replica on the Mississippi River. The crew was fantastic, always smiling. The food was fantastic and included lots ... Read More
We chose this trip as it focused on Civil War and traveled with two other couples. The ship was a wonderful paddle wheel replica on the Mississippi River. The crew was fantastic, always smiling. The food was fantastic and included lots of local recipes as well as a general menu, lots of choices. The entertainment and lectures were very informative and given by experts. The off boat tours were interesting especially at Vicksburg. The tour director was well organized; everyone was on and off the boat, on and off the buses, in and out of the tour sites in a very orderly fashion. They thought of everything from bottled water to golf carts for those who needed some assistance. Most of the passengers were retirees of varying physical abilities and the crew was able to handle everyone in a dignified, non-obtrusive manner. All the crew was well trained, from cleaning the rooms to serving the meals. Would definitely recommend. Read Less
Sail Date March 2018
We've always wanted to enjoy an upper Mississippi River cruise aboard a stern wheeler and particularly looked forward to the Mark Twain themed experience. Having enjoyed ocean and destination sailing under our own command, a small ... Read More
We've always wanted to enjoy an upper Mississippi River cruise aboard a stern wheeler and particularly looked forward to the Mark Twain themed experience. Having enjoyed ocean and destination sailing under our own command, a small boat is a must for us and "America" fit our needs perfectly. With about 160 passengers, she was small enough to provide a sense of being in a boat rather than a floating hotel and she was also large enough to provide wonderful service, cabins, lounges, decks, and cuisine. Ours was a deluxe veranda on the fourth deck, starboard side. This deck provides not only a wonderful observation area with assorted seating forward but also the beautiful "Skylight Lounge" and observation deck aft. The latter was our go to place for cocktails and hor doerves before dinner. There are no add-on expenses aboard "America". An open bar with top shelf spirits and reasonable wines before dinner was a prelude to the wines and beer available at all meals. The food exceeded my expectations: daily "Eggs Benedict" options included salmon, crab, and crayfish. At both lunch and dinner, the chef offered three choices for main courses all of which we found beautifully presented, more than ample in quantity, and of high level restaurant quality. The service was plentiful and enthusiastic, the entertainment both educational and enjoyable, the excursions well planned and worthwhile. Richard Garvey was our on-board "Mark Twain"; his presentations were fabulous offering not just Mark Twain as entertainer, but also Mark Twain as an astute observer, humorist, cynic, and citizen of the world. This was an adult only cruise; we met many wonderfully interesting and interested fellow travelers and would definitely consider another ACL cruise in the future. Read Less
Sail Date August 2017
We wanted a vacation with easy access on board and on the daily outings. This ship is designed for that. Starting with the ramp with rails on both side to get on and off, the bars in the bathroom and shower for stability, and the ... Read More
We wanted a vacation with easy access on board and on the daily outings. This ship is designed for that. Starting with the ramp with rails on both side to get on and off, the bars in the bathroom and shower for stability, and the elevators to take you from floor to floor as necessary. The staff was amazingly accommodating to any and all of your requests. They were eager to do whatever was necessary to make your stay enjoyable and effortless. They even had golf carts with staff driving them to help you up and down the levees where necessary. When we went on a daily outing, they didn't just drop us onto the bus, but had a staff person along with the tour person. They seemed to have thought of everything! The food was great and portioned correctly and not high in salt. The nightly entertainment was friendly,(southern hospitality I guess) well planned to give you a variety of the music and stories of the area as we moved up the mighty Mississippi. The complimentary daily tours went to places that were well worth your time and added to your education of the south in former days. Open seating in the dining room for all meals at small tables, allowed us to get to hear many different people's stories and get a family feel. There was plenty of wait staff and even the officers helped in the dining room at dinner to be sure you got what you wanted quickly. It was a trip well worth the cost and we can't stop talking about it to others. Read Less
Sail Date May 2017
The day before the tour was St. Patrick's day. I toured new Orleans of foot, went to Café Du Monde for French donuts and coffee. There was even a parade with traditional beads. The evening before the cruise was relaxing in the ... Read More
The day before the tour was St. Patrick's day. I toured new Orleans of foot, went to Café Du Monde for French donuts and coffee. There was even a parade with traditional beads. The evening before the cruise was relaxing in the hotel. The tours during the cruise were well arranged, guides excellent, and the Historian had talks the day before the tour to put us in the atmosphere. The food was excellent - southern/creole with alternate entrees and salads. Our server handled special needs very well. The entertainment, histories of life in the various communities, civil war along the river and music were all outstanding. Even the weather was perfect. As a handicapped senior, the personnel catered to my needs. I highly recommend this trip for friendliness of crew and personnel, and even for helping me with boarding pass for my return trip home. Also, a bus tour was added of New Orleans for those who had long waits at the airport for departure flight. Read Less
Sail Date March 2017
We chose this cruise because we wanted to go with some friends over the New Year Holiday. We were also attracted by the history orientation of the cruise. Great lectures by Bill, the river historian. He is truthfully amazing in his ... Read More
We chose this cruise because we wanted to go with some friends over the New Year Holiday. We were also attracted by the history orientation of the cruise. Great lectures by Bill, the river historian. He is truthfully amazing in his knowledge of river history. He really made a difference in understanding the lower Mississippi. We really enjoyed the cocktail hour before dinner. The boat was hospitable. I would rate the food as very good. Another fun thing that they served regional food. The service on the boat was outstanding. All staff were very accommodating and in at least two instances went out of their way to provide extra service. I knew when we were in good shape we arrived at the boat and we had forgotten to put our luggage tags on and one of the staff told us not bother - just let him know our cabin number and name and point out our luggage and he would take it from there. No longer than 10 minutes after we checked in our luggage arrived in our room. But this was not exceptional - this was typical of the behavior of the entire staff. We were pleased that we were only charged for one tour, all the rest were included in price of the cruise. All of us in our party had a great time. Read Less
Sail Date December 2016
The cruise was interesting with the different ports. We were celebrating our 56th anniversary. Most of the meals were good, some bad dinners. There was one dinner with an entre of prime rib. The meat was not of prime quality. Overall the ... Read More
The cruise was interesting with the different ports. We were celebrating our 56th anniversary. Most of the meals were good, some bad dinners. There was one dinner with an entre of prime rib. The meat was not of prime quality. Overall the fish entries were unappetizing. Rice was as excessive with all servings. The crew and staff were excellent, especially Marie. We did not like the continuous promotion for future cruises offering free tours and/or free cruises. Our perception is that we are subsidizing these tour promotions with the price we paid for this cruise. Many of the people we met were enjoying free tours and cruises. We enjoyed their company but felt that our spending over $13,000, we were annoyed by the fact were paying for some of these "freebees". Perhaps my annoyance is based on my experience as a CFO of a 70,000 plus employee company. We appreciate the opportunity to voice our opinion. Read Less
Sail Date November 2016
Booked while on another American Cruise. The history of the river (excellent Riverlorian on board) and it's importance in the civil war and commerce and western expansion was so interesting. Most shore excursions were free. The food ... Read More
Booked while on another American Cruise. The history of the river (excellent Riverlorian on board) and it's importance in the civil war and commerce and western expansion was so interesting. Most shore excursions were free. The food was excellent and the small capacity of the ship (150 passengers) is what we love. We booked another cruise for July on the Columbia and Snake rivers. The staff is all americans and young. Very professional and friendly. Fair includes a pre-cruise hotel stay and transport to the airport at the completion of the cruise. On both American cruises we have sailed the clientel is older than the average of cruises we have been on. I would say many of the passengers are older than 75 years of age. There are a number of canes and a few walkers but everybody seemed to be able to get on and off the boat and the busses without much difficulty. All wine and beer at meal times are included in the price as is the one hour cocktail hour before dinner. Read Less
Sail Date November 2016
We always wanted to go to New Orleans and to cruise the Mississippi. So, the cruise on the paddle wheel America from New Orleans to Memphis was a dream come true that surpassed all expectations!! The young staff was absolutely ... Read More
We always wanted to go to New Orleans and to cruise the Mississippi. So, the cruise on the paddle wheel America from New Orleans to Memphis was a dream come true that surpassed all expectations!! The young staff was absolutely delightful. It was most encouraging seeing young people begin their careers. This staff was ALWAYS pleasant and ready to meet any request. Yes, they did make a few minor mistakes, but were always apologetic (and as a retired teacher I firmly believe that you learn best from your mistakes.) Cruising on a small ship with Bill our educator (can't remember his title) made history come alive. The entertainment was remarkable!! The Victory Belles from the WWII Museum brought back the "old" songs. Weldon and Bill Jazz duo were amazing. I usually am not a big fan of comedians, but the singing comedian Judy was well loved by all the audience. Vicksburg stands out as a destination. We had never heard much about this Civil War site, but it beats Gettysburg by a mile. Natchez was another standout as was Memphis. The Plantation tours gave us good insights into King Cotton. Relaxing, Seeing, Eating, Learning and being Entertained what more could you ask for. It was so good we booked a cruise on the Columbia and Snake Rivers for the fall of 2017. Hint: We had perfect weather in early November Read Less
Sail Date November 2016
My husband and I are seniors as were most of the other passengers on this cruise. We had a wonderful time visiting the grand plantation homes along the Mississippi and the Vicksburg Civil War Battleground. The service on the riverboat ... Read More
My husband and I are seniors as were most of the other passengers on this cruise. We had a wonderful time visiting the grand plantation homes along the Mississippi and the Vicksburg Civil War Battleground. The service on the riverboat was excellent as was the food and the entertainment. The cruise staff made it very easy for people with mobility issues to enjoy the ports of call. They had a golf cart and several wheel chairs available to assist in getting passengers to and from the buses and other destinations. The husband and wife entertainment team (Bill and Laura) on board was extremely talented and knowledgeable. Laura is a talented singer and entertainer while Bill's knowledge of the Mississippi River is exceptional. He is a River Historian, storyteller, singer, piano player, magician, and Riverboat Gambler all rolled into one. When not sightseeing or eating, there were many comfortable lounge areas to relax and read, play cards or just watch the river flow by. Read Less
Sail Date November 2016
America Ratings
Category Editor Member
Cabin 5.0 N/A
Dining 4.0 4.3
Entertainment 4.0 4.0
Public Rooms 4.0 4.4
Fitness & Recreation 1.0 N/A
Family 1.0 3.2
Shore Excursions 4.0 N/A
Enrichment Activities 5.0 N/A
Service 4.0 4.4
Value for Money 4.0 N/A

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