Ambassador Cruise Line Europe - British Isles & Western Reviews

Before commenting on the cruise, a bit of advice. If you have booked a cabin and you are happy with the location, the favoured being midships, be careful to tick the no upgrade box. Why wouldn’t you want an upgrade? Two reasons, it isn’t an upgrade in reality, you are just moved, without your agreement, to an identical cabin on a higher deck. The sting in the tail is that it is likely to be to one ...

Embarkation: Apparently there was an issue with the gangway preventing the passengers departing from the previous cruise so we were kept waiting until gone 12 o'clock before anyone could board. Quite efficient otherwise. They collected our luggage from the waiting area rather than outside due to the issues from the last cruise. Cabins: We had 2 cabins. I had a Superior ocean view. ...

Sailing to Northern lights: this 25 year old lady scrubbed up well, better than the old lady writing the review. The ship had 1,090 guests on board and in places you noticed, slow service in some of the public areas and the buffet, "Borough Market", was best summed up by some other passengers as "Cattle Market". It was woeful, traffic flow down narrow passage ways a complete struggle and simply ...

We have just returned from a four day break on Ambition and had a wonderful time. The staff at Ambassador head office advised us that our trip would be on the Ambition due to our originally booked ship, Ambiance, having maintenance difficulties. However our booking was changed to the Ambition without too many problems for us. Ambition is definitely a smaller ship than Ambiance but she is ...

I usually choose a short Christmas Markets cruise in December and I wanted to see what this company was like with the view to a longer cruise. Unfortunately, I was quite disappointed. The ship itself has been furnished to a high standard and the cabin was fine. However, I walk with a stick and having to join a scrum for breakfast at the buffet was taxing. I have never been on a ship where even ...

The ship has been refitted to a high standard and our junior suite and the public areas were spacious and modern. The staff were first class - hard working and welcoming. The self service Borough market has plenty of seating and good space around the various food counters. There is a good selection of food. We were allocated a table in the Holyrood restaurant and, although we chose the ...

Awful experience due to intransigence of management and failure to respond to current customer expectations. A few pointers before you book based on our experience:- A few pointers before you consider booking. 1. Drinks packages:- a. Common experience is getting served onborad is very difficult for those with drinks packages ...see reviews here and elswhere ...some might think a way to ...

I booked this cruise on the ambience faroe and iceland cruise over 18 months ago, the main reason was it was going down the amazon and the west indies, we’ve always wanted to go down the amazon and you had a offer that if you booked while you were on board you got 20% off the cruise price, in the end paying over £11.300. Around june last year 2023 we were notified that the itinerary of cruise ...

Well what can I say, this two day mini cruise was brilliant throughout. We live in Essex and drove to the Port of Tilbury where we boarded one of two coaches to Bristol. We arrived in good time at Bristol, and were checked in and were onboard in no time. Our two previous cruises had been on very large ships with 6,000 passengers plus, so we wondered how this smaller ship would ...

We embarked at Bristol Portbury, which was easy to find. Slight confusion over getting cruise card before check in, but generally smooth embarkation. First impression was that the interior was not opulent or ritzy like some cruise lines, but clean, pleasant, and in good condition. The cabin was outside Deck 8 midships, and we were pleasantly surprised - more spacious than usual for us, very clean, ...