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1 Helpful Vote
Sail Date: August 2019
We had first river cruise in Europe, and we fell in love with it! The food was outstanding, our ship is beautiful and comfortable. Cabin is very clean with the best service ever. The food is absolutely delicious, everyone enjoyed it, and ... Read More
We had first river cruise in Europe, and we fell in love with it! The food was outstanding, our ship is beautiful and comfortable. Cabin is very clean with the best service ever. The food is absolutely delicious, everyone enjoyed it, and appreciate it. There are a lot of fresh vegetables and fruits served daily and creative menu, which is also variety of wonderful food. The service is awesome, they are polite, kind, welcoming, friendly. Entertainment and activities were very nice with different musicians on board. We would like to see some shows in the future. Service was excellent, very organized, detailed. Ports and Shore excursions overall were very good, only first one in Amsterdam was very short and less informative, also the last one in Freiburg was very short. We traveled with a 10 year old child and she really enjoyed it, we would do it again and again! Read Less
1 Helpful Vote
Sail Date: July 2018
The staff are what makes this cruise so incredible. Getting home for dinner each night to the same lovely waiters, who made an amazing effort to entertain the children we had in our group, made every mealtime an event. Special mention to ... Read More
The staff are what makes this cruise so incredible. Getting home for dinner each night to the same lovely waiters, who made an amazing effort to entertain the children we had in our group, made every mealtime an event. Special mention to Ogi, Milos (Mr Vanilla), Ivo and Andre, for whom nothing was too much trouble and who went above and beyond to make sure our dining experience was amazing. They are an asset to your organisation. This cruise company is perfect for a family with different interests and different fitness levels. Each day there was the option of an "Easy Walkers" walking tour or a "Active Walkers" tour, and also just a "Regular Walkers" tour. The tour options were all amazing and made you really become immersed in the local areas. Cruise Manager Rolf made the tour presentations so entertaining and made choosing daily activities so simple. The extra onboard entertainment such as Hungarian Dancing and a Classical Concert, were an added extra we didn't expect. A truly exceptional cruise experience. Read Less
Sail Date: May 2017
We went through a cruise club to book The Danube River vacation and had a fabulous experience. The ship was clean, comfortable and easy to navigate. Food was exquisite along with presentation. Entertainment, activities and excursions were ... Read More
We went through a cruise club to book The Danube River vacation and had a fabulous experience. The ship was clean, comfortable and easy to navigate. Food was exquisite along with presentation. Entertainment, activities and excursions were fun and enjoyable. Service on the ship went beyond my expectations. The room and bedding were comfortable.Everyone on board the ship from the Captain, to Cruise Manager, Hotel Manager, Bartenders, Waitstaff and Crew members went out of their way to make sure our needs were met. The scenery on the river cruise was gorgeous. All excursions were with a tour guide and I felt safe everywhere we ventured. There were bikes available, and if you were more active, hiking and active walking tours. I felt pampered and spoiled on the ship by the staff and would definitely use Ama Waterways again. After my first river cruise, I may have to book another one. Read Less
31 Helpful Votes
Sail Date: December 2016
We decided we wanted to go away to celebrate Christmas. My teenage daughter and I had done a Viking River cruise over the summer as part of our European trip. Viking was geared much more to the over 60 crowd and never, even if you book a ... Read More
We decided we wanted to go away to celebrate Christmas. My teenage daughter and I had done a Viking River cruise over the summer as part of our European trip. Viking was geared much more to the over 60 crowd and never, even if you book a suite, allows 3 people in a room. We are a family of 3 and Viking wanted us to book 2 rooms so 1 person would be alone. Not my idea of a family vacation. It would be different if we had 4 people but it was just another reason I'll never sail Viking again. So we looked elsewhere and chose to go on AMA Waterways aboard the AMA Stella. We booked a suite which had a sitting room with balcony, an adjoining room that was separated by a wall with a large TV that could be turned to face either room. The bedroom had a French balcony and one wall was all storage and closet space. The living room area has a couch that makes into a bed, which was quite comfortable according to my daughter. It also had 2 chairs, a coffee table and a built in desk where they had a computer for our use. The mini fridge was stocked with champagne, beer, and soda and juice which was replenished daily. The balcony had 2 chairs and a small table and one afternoon of sailing was warm enough to sit out there and enjoy it! The bathroom had a toilet that closed off with a pocket door so someone else could be using 1 of the 2 sinks, the shower or bathtub. Toiletry items were replenished daily as was the fruit bowl in the sitting room. We embarked in Budapest and after dinner cruised between Buda and Pest to see the beautiful lights of the buildings. We did a tour of Buda and Pest with a local guide and went to the Christmas market which had some very nice Hungarian made items for sale as well as different food stalls. The next day, the Stella usually stops in Bratslavia, Slovakia but since it was Christmas Day, everything was closed so that stop was skipped and we went on to Vienna. We went to another Christmas market in the afternoon. The ship stopped at all the other scheduled stops and at each one we went on the activity we had chosen for that day. AMA Waterways does not only cater to the over 60 crowd. They offer many options for activity. For the very active they have bike tours which ranged from 6 miles to over 20 miles depending on the port. They also offered hikes, usually to the castle or abbey that most people took the bus to. For the "regular" active person, walking tours were at a normal pace. For the less active, or those with mobility issues, they had a gentle group. On tours, the people in this group were brought closer to the attraction by tram or minivans. Much of Austria is now handicapped accessible due to a law requiring it. There were only a few stops that some people could not do because of many stairs or walks inaccessible by vehicles. Each evening after dinner they offered some kind of local entertainment. They had excellent musicians, dancers or you could opt to walk into town and walk around. Meals were scheduled daily, not always the same time to accommodate an excursion or entertainment. Breakfast and lunch were served in the dining room over a 2 hour period of time. Each day there was a buffet and also a small menu for a couple specials of that day. You could order eggs Benedict or whatever was on the menu that day, and go to the buffet for fruits, breads, cold cereal or yogurts. Lunch was served the same way. You could also choose to have a continental style breakfast or light lunch in the lounge. Dinner was served to you. Dinner always had 4-5 choices for entrees and 2 for soup, 3 for appetizer, 3-4 desserts. Then there were 5 dishes that were always available if nothing on the daily menu appealed to you. You could sit at any table you wanted with most tables seating 6 people. This made for a great way to meet many people. We ended up sitting in the same general area because we found a waiter who we really liked. He was very attentive and a jokester, we really enjoyed talking to him. Everyon was very friendly except for one man who served at the bar in the lounge. He seemed cranky every time we saw him. The other bartender, Silvijo was great. He also served the drinks at dinner and after a couple of days, automatically brought my daughter a coke and a small bit of wine for her to try. All the staff, Frederico was our cruise manager/director and was very informative. The cruise managers change with each cruise. The captain was a very young (29years old) and very friendly man who invited my daughter to the bridge when we were leaving a port. She has a boating license that is higher then one would get for a recreational boat so he showed her around the bridge and how it can collapse down if needed to get under a low bridge. Our caibin stewardess Mariya was very sweet and kept our cabin very clean. Our butler Dimitri aka Micko brought us coffee (and anything else we wanted) at a time determined the day before. He was so sweet as he put his fingers to his lips meaning quiet so as not to wake my daughter who was asleep as he carried in the tray. When my daughter and I did a Viking cruise in July, we did not receive the same attention to detail or the friendliness of all the staff like on AMA. Yes, there were a few people who were great and did a great job but beside 5 or so people, they just were not as good. And the cruise on the Stella was the last cruise for the season and the staff would be going home for 2.5 months. Yet despite this, their attention to the guests did not show it. Their attention was on their work, they were happy and friendly and I would never had known that it was the last cruise of the maiden season of the ship had I not been told. After being in service since last March, the ship was clean and still had a new look to it. Another great thing about the Stella is the sun deck pool. Yes, it was open the last week of December! My daughter and I went for a midnight swim one night. You just told someone at reception that you wanted to use the pool and a crew member would fold back the cover which was like a heavy duty solar cover used on home pools. During the warmer months, there is a bar set up and the pool has stools in it. There is also a large chess set, a walking track and a couple sitting areas on the sun deck. On the Stella, they have a second dining room that guests can make a reservation for one time while on the cruise. It's called the Chefs Table and seats about 30 people. The menu is set and they ask about any food allergies. Since I'm allergic to aspartame, when dessert came, one of the 3 items on my plate was different than that of my husband and daughters because the other contained aspartame. The dinner in this restaurant was small portions of many different things and was wonderful!!! This ship also has a small gym with 2 treadmills, 2 bikes and weights on the bottom deck and a spa where you could have your hair done or have a massage. I didn't have time to squeeze in a massage but a woman I spoke with had one when she opted out of a tour and said it was very good, better than expected. The price of a massage was less than having one at home. Because it was Christmas AMA did a special Austrian tradition of putting a shoe out for Father Christmas. If you had been bad, you would get a stick in your shoe and if good you received a gift. My husband did not want to participate so when he fell asleep, my daughter and I put one of his shoes out with ours. The next morning each shoe had a gift and the guests 18 or younger got a gift and a beautiful chocolate Santa. So having experienced 2 different cruise lines within 6 months, I have to say that AMA Waterways is a much better line than Viking. They do many little things that make you feel special. All the female passengers were each given a nice scarf in a box. It is a nice scarf with the company name only on the tag. The little things do make a difference. AMA carries bikes on ship to offer biking to its guests. They have you fill out what excursions you want to do over the week and at what level-active, regular or gentle. On Viking the included tours were a ride around on a bus for the most part, never into an exhibit that cost admission. On AMA you went to see a place and saw it, inside and out and they didn't charge extra for the admission. AMA Waterways Stella was a wonderful place to spend Christmas and the cruise all around was so great that we put down a deposit for our next cruise! A $200 deposit per person to be used in the next 2 years. Oh, where to go? Somewhere on AMA Waterways for sure! Read Less
2 Helpful Votes
Sail Date: December 2016
We actually chose this cruise just on the basis of the itinerary and dates. Having sailed with AMAWaterways, however, we would definitely take another cruise with them based on the outstanding experience we had. We sailed from Nuremberg ... Read More
We actually chose this cruise just on the basis of the itinerary and dates. Having sailed with AMAWaterways, however, we would definitely take another cruise with them based on the outstanding experience we had. We sailed from Nuremberg to Budapest on the beautiful new ship AMAStella, visiting Christmas markets along the way. By the end, we had pretty well exhausted our interest in markets. Luckily, the shore excursions (all accompanied by knowledgeable guides) also included city tours and there were on-board activities related to Christmas as well. The food was unbelievably well done. We were so impressed with the variety and the preparation, as well as the wine service. We traveled with a one-year-old in our group, which could have been a recipe for disaster. Instead, we found we could easily take part in meals and activities, and the crew was welcoming and helpful. In fact, the entire crew was as friendly, professional and helpful as one could wish in all aspects of the trip. Embarkation and disembarkation were also expertly done. In short, we felt we hit almost a home run on our first experience cruising. Our only complaint relates to AMA's business office. When in April 2015 we booked 6 adults for December 2016, we also indicated that we would be bringing a 13-month old child. With 6 reservations on the line, they agreed to allow the infant, but wanted our acknowledgement that they had no support for an infant: no crib, high chair, stroller, car seat, dirty diaper pail, car seat or life vest. We agreed, we would provide our own. A week before the trip we were informed that we should have been charged an almost $1000 supplement for the infant, but they agreed they were a little late on that. But we were also informed that the parents of the infant would have to move from Deck 3 to Deck 1 because Deck 3 cabins had a balcony and the infant could fall overboard, so they would apply the rate reduction for Deck 1 against the supplement and waive the balance. Obviously the "balcony" issue was a pretext (who opens a balcony in December from Nuremberg to Budapest, much less what parent opens the balcony with a 13-month old infant). I talked to another parent who had a somewhat similar experience with a young child on another AMA cruise. Read Less
AmaStella Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.8
Entertainment 3.5 4.1
Public Rooms 5.0 4.9
Fitness Recreation 4.0 4.1
Family 3.0 4.1
Shore Excursion 5.0 4.8
Enrichment 5.0 4.5
Service 5.0 4.8
Value For Money 5.0 4.7

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