We chose this cruise over other brands because we wanted to have an outstanding travel experience with other couples we are close to. We were told this was the "top of the line" for cruising. There were 25 of us in total, so we comprised about 1/3 of the ship's passengers.
The food could have been, should have been better. Specifics:
A. The pastries were mediocre. I know, hard to believe ...
Response from SocialMediaA, Coordinator, Social Media
Hello! Thank you for sharing your recent experience on board your river cruise. We sincerely apologize for any inconvenience. Exceptional personalized service is at the foundation of our core...
We went on a Backroads biking cruise, and for this purpose a river cruise was great. The AMAWaterways staff was wonderful - interesting, always willing to help, and just generally very competent. I can't say enough - the staff made the trip. It's a small ship, and they did the best with what they have. The music was great, the facilities were spotless, and they had a decent selection of ...
Response from SocialMediaA, Coordinator, Social Media
Dear sfsports,
Thank you for taking the time to share your valuable feedback with us. While we were delighted to hear our staff exceeded your expectations, we were disheartened to hear you...
Sail Date: August 2019
Cabin Type: Suite with French balcony and outside balcony
Recommended by a travel agent....The good--the crew service was truly exceptional...Nikolai tremendous.....The staff were truly first class.....
I can not praise them all enough.
The bad...food--average at best...dining room is cramped and it is like a cattle herd at dinner...Snacks every night at the bar--u ready???? fried drumsticks...thats it--no deserts/sandwiches --fried drum ...
This is the first time I had been on a cruise of any kind. The ship was clean and comfortable the cabin well appointed. I had an issue with the television but when reported this was sorted in no time.The food was exceptional and available most of the day. We did not take part in the entertainment but I understand from other passengers that this was good.
The sevice on board was very good and ...
Food and preparation were of upmost concern to us when looking for a cruise. Given that food is our vocation and avocation, preparation, quality and presentation are essential. We believe that the ingredients were of high quality. However, the cooking preparation and menu were quite confusing. Chef is obviously aware of modern cooking techniques, with his use of sous vide, etc. This is a fine ...