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AmaWaterways AmaSerena Balcony Cabin Cruise Reviews

4.5 / 5.0
Editor Rating
76 reviews
1 Award
The festive front desk
The Christmas tree in the main reception area
The front desk area
The Bar
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Cruiser Rating
4.8
Very Good
47 reviews
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Featured Review
Great first time!
"I can't say enough about the crew and how they made this holiday cruise extra special I'm really looking forward to taking another cruise with AMAWaterways.There were lots of added touches to make the holiday cruise extra special!..."Read More
lbibeachbum13 avatar

lbibeachbum13

10+ Cruises

Age 60s

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1-10 of 47 AmaWaterways AmaSerena Balcony Cabin Cruise Reviews


Rhine River

Review for AmaSerena to Europe - River Cruise

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dkhinrich
First Time Cruiser • Age 60s

We selected this cruise as it was part of a package being offered by a local travel agent. It was the first cruise of any type for me and I was very pleased with the experience. The ship itself exceeded my expectations and the staff was top notch. Our cruise director, Luis, was excellent and worked hard to make sure the passengers were happy and well cared for. There were multiple tour options ...
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Response from SocialMediaA, Coordinator, Social Media

Thank you so much for your wonderful feedback – it is truly appreciated. We take pride in providing the best service for our guests. We look forward to welcoming you back on board again in...

Sail Date: July 2022

Cabin Type: Stateroom with French balcony and outside balcony


Great first time!

Review for AmaSerena to Europe - All

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lbibeachbum13
10+ Cruises • Age 60s

This was my first river cruise and it definitely won't be my last. Despite the Covid challenges AMA and the great crew of the AMASerena did a fantastic job. There were lots of added touches to make the holiday cruise extra special! The ship was decorated beautifully! They even managed to have Santa Claus join us one night! They went above and beyond at every turn! The ship was always spotless and ...
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Sail Date: December 2021

Cabin Type: Stateroom with French balcony and outside balcony


Beautiful

Review for AmaSerena to Europe - All

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MichiganMichelle
2-5 Cruises • Age 50s

I went on this Rhine River Christmas Market cruise with a few friends. I had my own stateroom with a balcony and French balcony. The bathroom is positively huge and gorgeous, particularly compared to large cruise ships I’ve been on. We began in Amsterdam and had enough time to explore the city the day before we embarked. Each stop was beautiful and full of Christmas markets, castles, and ...
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Response from SocialMediaA, Coordinator, Social Media

Dear MichiganMichelle, On behalf of all of us at AmaWaterways, we are delighted to read how much you enjoyed taking full advantage of your river cruise! From your stateroom to visiting...

Sail Date: December 2019

Cabin Type: Stateroom with French balcony and outside balcony


Rain all week but an outstanding crew made all the difference!

Review for AmaSerena to Europe - River Cruise

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Capt. Howdie
2-5 Cruises • Age 60s

Out travel agent recommended this cruise and AMA waterways. Best pick ever. Our crew was fantastic and the highlight was our cruise director Edward. He was truly a outstanding and caring person who made sure everyone was having fun and fixed everything before it could go wrong. It rained and was cold but we had a ball! The crowd was older 60-70’s but there’s plenty to do and each stop was ...
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Sail Date: December 2019

Cabin Type: Stateroom with French balcony and outside balcony


Superior Service

Review for AmaSerena to Europe - River Cruise

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Sandi Barrett
2-5 Cruises • Age 60s

This was a Rhine wine cruise and we sailed with another couple. We had Juliet balcony suites that were, for a cruise ship, roomy. Everything is included in this package, so need to worry about drinks during lunch or dinner, excursions are included, special dining, cocktail hour, and all meals and snacks. The crew was pleasant, thoughtful, and attentive. The cleaning staff was discrete and ...
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Response from SocialMediaA, Coordinator, Social Media

Dear Sandi, We are truly touched by your kind words. Thank you for taking the time to share your experience with us. We were delighted to read how much you enjoyed our pleasant crew, fun...

Sail Date: November 2019

Cabin Type: Stateroom with French balcony


Beautiful Ship, Service was Lacking

Review for AmaSerena to Europe - River Cruise

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kenny654
10+ Cruises • Age 60s

This cruise was a classical-music themed charter, sailing from Amsterdam to Basel. Having sailed on a river cruise before with another company, I had a good idea of what to expect. The AmaSerena crew certainly lived up to expectations in terms of service at the front desk, housekeeping service in the cabins, and the all-important role of the Cruise Director -- Bojan did a marvellous job of ...
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Response from SocialMediaA, Coordinator, Social Media

Dear kenny654, Thank you for taking the time to share your experience with us. We sincerely apologize that your cruise and our service did not exceed your expectations and are disappointed...

Sail Date: October 2019

Cabin Type: Stateroom with French balcony and outside balcony


Surprised by Excellence, Wellness and Fun!

Review for AmaSerena to Europe - All

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GwennaB
10+ Cruises • Age 70s

My husband and I along with 10 other friends just returned from sailing 7 days on this ship. It was excellent in all ways. The food was great - especially the Chef's Table which was no additional charge for each of the guests to enjoy one ight onboard. The Cruise Director, Radostina (Radi) Markovic was fun, knowledgeable and tireless in ensuring that all the passengers had a good time and the ...
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Response from SocialMediaA, Coordinator, Social Media

Dear GwennaB, Thank you so much for your lovely review of your experience on the AmaSerena. We are delighted to hear you enjoyed everything from our Chef's Table restaurant to our wellness...

Sail Date: September 2019

Cabin Type: Stateroom with French balcony and outside balcony


Not for the active

Review for AmaSerena to Europe - River Cruise

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Proud American
6-10 Cruises • Age 60s

We chose this cruise to determine if a river cruise was a good fit for us. We have decided that for the money our bet is with the ocean cruises. If you are the type that can sit and enjoy a piano player or read. Then a river cruise is a good fit for you. We consider ourselves to be active and the River cruise just does not have enough activity. As for the rooms we upgraded to a balcony and ...
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Sail Date: August 2019

Cabin Type: Stateroom with French balcony and outside balcony


Great Cruise down the Rhine

Review for AmaSerena to Europe - River Cruise

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Clarinet57
6-10 Cruises • Age 60s

We cruised on the AmaSerena in July 2019. Our embarkation was very smooth. We were allowed on board early and had a light lunch available. Our room was excellent. We were in room 306 - we had a nice balcony and a very roomy bathroom. The dining experience was excellent. The food was great and plentiful. Plenty of options for a vegetarian in the party. We enjoyed our shore excursions, ...
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Sail Date: July 2019

Cabin Type: Stateroom with French balcony and outside balcony


Great Riverboat Experience!!!

Review for AmaSerena to Europe - River Cruise

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Wuwu4149
10+ Cruises • Age 70s

Wanted to sail on the Rhine River. Great ship, service and scenery! Food was delicious and service impeccable! Cabin was so nice, small but great balcony and a place for everything. Our Cruise Manager, Marcus, was the best! He took great care of our group and made sure we were all where we were supposed to be. Entertainment was super as well as lectures about our destinations! Will certainly look ...
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Sail Date: June 2019

Cabin Type: Stateroom with French balcony and outside balcony


Find an AmaSerena Cruise from $2,299

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