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3 Helpful Votes
Sail Date: October 2017
Cruise was part of a 19 day trip but was glad we only had 9 nights on this ship. My own fault for not reading the fine print - was on the Haydn Deck with only a VERY small window (expecting a panoramic window) with NO view and water ... Read More
Cruise was part of a 19 day trip but was glad we only had 9 nights on this ship. My own fault for not reading the fine print - was on the Haydn Deck with only a VERY small window (expecting a panoramic window) with NO view and water lapping outside. The cabin was small and stuffy with only basic amenities. Rooms were clean but had to ask for the bed linen to be changed after 4 nights. The ship is small and at times felt crowded especially in the lounge where there was not enough room for everyone to sit but there was no other room to choose. The sun deck was good when it was warm enough to use it The dining and bar staff were the ship's saving grace. Could not fault the service we received from our dedicated staff members - Ved and Marjiana - these 2 people made our cruise a memorable experience. Always friendly, helpful and full of fun and the company should be proud of these great ambassadors. Entertainment was the same every night which got a bit monotonous. The main cruise director was rude to guests in the lounge and made many people feel uncomfortable. The second cruise director (Italian) was good and tried to assist all guests. I will be cruising again but will take greater care of which company I use - the reviews here are very helpful. Thank goodness for Ved and Marijana - they gave us great memories. Read Less
6 Helpful Votes
Sail Date: October 2017
Booked 21 day tour of Balkans through Trip A Deal Australia which included 9 day cruise on Amadeus Royal. From the time we stepped on board crew were very welcoming & friendly from then until the end. Food & service were 5 star ... Read More
Booked 21 day tour of Balkans through Trip A Deal Australia which included 9 day cruise on Amadeus Royal. From the time we stepped on board crew were very welcoming & friendly from then until the end. Food & service were 5 star and amenities in the ship were fantastic. We visited some great countries and optional excursions were great and very reasonably priced. All the crew were extremely, helpful and a lot of fun to share holiday with. All had a good sense of humour and kept the passengers entertained. Wines were high quality and servings at both lunch & dinner were very generous. Drink prices at bar were reasonably priced. Public amenities were very clean , spacious and never felt overcrowded. This was my first time on a European river cruise and I can honestly say I was pleasantly surprised. Would thoroughly recommend Amadeus Royal for any cruise holiday. Read Less
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