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11 Amadeus Amsterdam Cruise Reviews

Can not say enough GREAT things about the crew on this ship & trip. Especially Loreley, our fabulous Cruise Director ! It was our 1st river cruise and we booked through Brand G Vacations. Some of the categories below, Entertainment, ... Read More
Can not say enough GREAT things about the crew on this ship & trip. Especially Loreley, our fabulous Cruise Director ! It was our 1st river cruise and we booked through Brand G Vacations. Some of the categories below, Entertainment, Shore Excursions, Enrichment Activities, Value for Money ( all inclusive ) & portions of the Onboard Experience were to Brand G's credit. The staterooms surprised us, being accustomed to ocean cruises, for their spaciousness. Showers you can turn around inside, and walk in closets. Love the option of opening the cabin window. That said, the 'pushed together' beds left a small ravine in the middle, where you could have lost a small child. And the duvets are SO SMALL, no one 6 ft or taller can cover your feet and your upper torso at the same time. The dining room and bar staff were also wonderful. There was SO MUCH food, and many, many choices at breakfast & lunch. Unfortuneately, most choices were super salty, and the 4 course dinner took 2 1/2, sometimes 3 hours to complete. Sadly, most of the desserts were unappealing and Good Lord forbid if you asked to try the ice cream instead. The staff "had to ask permission" We noticed the breakfast selection became smaller and smaller as the trip went on. This was all coupled with the entire ship's AC going out, as well as the Hot Water for the entire ship. Repaired the same day, but makes you wonder as it seemed understaffed. Read Less
Sail Date August 2018
I recently returned from a week long voyage on the Rhine and the Moselle, from Amsterdam to Basel on board the Amadeus Silver III. A new ship. Build: 2016. 168 passenger (84 cabins) and 46 crew members. It was a fantastic experience in ... Read More
I recently returned from a week long voyage on the Rhine and the Moselle, from Amsterdam to Basel on board the Amadeus Silver III. A new ship. Build: 2016. 168 passenger (84 cabins) and 46 crew members. It was a fantastic experience in every way. We had a wonderfully sunny days and breathtaking scenery. The ship boasts a modern elegant décor. The multilingual crew members are friendly and helpful. They are exceptional, and seemed very committed to ensuring everyone to be happy and enjoying the experience. Fellow passengers are multinational. This makes for a really interesting and cosmopolitan atmosphere. Food was exceptional, presentation was exotic. Service was impeccable. The fare includes free-flowing red and white wine with dinner. Complimentary tea and coffee is served after dinner. There is a 24-hour self-service tea and coffee machine in the Amadeus Club at the aft of the ship. Cruises begin with a welcome cocktail, and complimentary cocktails are also served at the captain's gala night. A few details about the ship: The ship is clean and polished. It's nice to sit on the deck and see the view around. An interesting attraction is the passage through the locks. Very interesting. Another interesting experience was to see how the command bridge (on board) sinks into the ship under a bridge (to avoid hitting the bridge.) The onboard currency is the euro. Gratuities are not included in the fare and the recommended guideline is €7 per person, per day. Amazing experience. It is recommended that everyone take a break and take a cruise on this ship. Read Less
Sail Date June 2018
Chose this SAGA cruise for the right duration and destination. Ship crew , including the captain , very surly on the whole . Housekeeping had to be asked to supply things like toilet rolls and box of tissues . Sewage smell in the lower ... Read More
Chose this SAGA cruise for the right duration and destination. Ship crew , including the captain , very surly on the whole . Housekeeping had to be asked to supply things like toilet rolls and box of tissues . Sewage smell in the lower corridor most of the time , although it did not penetrate the cabin . Had the feeling that the serving staff were on piece rate , next courses left on the table whilst still finishing the previous one . Food was not up to much , often cold ( when it should have been hot ) . Trying too hard to be haute cuisine . The musical entertainment was the poorest we have ever experienced , boring and totally disinterested and certainly was not "entertaining ". Best nights were the quiz nights , varied and good fun by the 'saga' guy Jerome . Jerome managed very well in getting passengers up on deck with his deck games . On the whole - disappointing . Read Less
Sail Date June 2018
This is our first river cruise. We had done the inside passage to Alaska from Vancouver. We boarded the cruise in Amsterdam and disembarked in Budapest. Overall, we enjoyed the cruise. The restaurant staff were absolutely great. They ... Read More
This is our first river cruise. We had done the inside passage to Alaska from Vancouver. We boarded the cruise in Amsterdam and disembarked in Budapest. Overall, we enjoyed the cruise. The restaurant staff were absolutely great. They always served us in friendly manner, attended to our needs and made us feel very welcome. I will give 110% for their service and friendliness. The cruise was good except for occasional bumps at the locks. Some of my friends were in a cabins at the back of the ship and experienced engine noise. Forget about watching TV, all in foreign language except for a new channel (skynews) which was in English. Very disappointing TV and reception. There are limited books on board to read and I read 3 of them. There are some board games, scrabble, cards etc which we played while sailing. The other negative of the cruise is the options excursions. They are expensive. We mamaged to do many of them at fraction of the cost on our own. The did bring a birthday cake for my wife on her birthday, very nice jesture. Read Less
Sail Date May 2018
The Queen is lovely, but the food and service is very low. Examples: The purser has no one and two dollar Euros for you to pay guides with. They had 30 cents, Euro, for the entire boat and would not ever tell you if they would be getting ... Read More
The Queen is lovely, but the food and service is very low. Examples: The purser has no one and two dollar Euros for you to pay guides with. They had 30 cents, Euro, for the entire boat and would not ever tell you if they would be getting more. The check in people are rude, even a bid mean, and love to tell you no to even the simplest request. Most of the help is from Romania, but it felt very old Soviet Union type of horrible service. The beds are rock hard, the food portions are very small, but the staff in the dinning room are good. The lunch buffet has two types of lettuces and no fruit, desert bar, cheese or cold cut, or any fresh meat being cut by anyone. In fact, you never smell any food being prepared. Our best guess is it all is premade and reheated on board. Read Less
Sail Date April 2018
My wife and I have travelled extensively throughout Europe and have experienced other river cruises, and this was with the National Trust for Historic Preservation. The service, food and ambience aboard the Amadeus Silver II were ... Read More
My wife and I have travelled extensively throughout Europe and have experienced other river cruises, and this was with the National Trust for Historic Preservation. The service, food and ambience aboard the Amadeus Silver II were excellent. We highly recommend the line. Our every expectation was fulfilled and the ships staff was superlative, and highly professional. Dining was a real treat with the upscale service and staff capability totally professional. The wine list was very satisfactory and the food was carefully prepared and of highest quality. We enjoyed the bar and the nightly entertainment was not overly intrusive and was very processional. Breakfast buffet was much more extensive and carefully prepared than in many cruise lines we have experienced in the past. It is a delight to find such service and quality. The cleanliness and both the stateroom and the public areas of the ship were very satisfactory. We would repeat the experience of sailing with this fine company. Read Less
Sail Date June 2017
Excellent river cruise from Amsterdam to Budapest. Ship very comfortable, food and staff Excellent. All destinations well worth the visits. Shore guides very knowledgeable. We were very fortunate to have fab weather, which makes all ... Read More
Excellent river cruise from Amsterdam to Budapest. Ship very comfortable, food and staff Excellent. All destinations well worth the visits. Shore guides very knowledgeable. We were very fortunate to have fab weather, which makes all the difference to any holiday. The Gym was very small, but the majority of use were over 60 and not looking for that kind of exercise ! The sun deck had plenty of seating for all passengers, unfortunately we were unable to use this deck foe 3 days, due to low bridges. Service in the restaurant was very good, as was the food. Lunch time was a choice of a snack in the Panorama Bar or 4 courses in the Restaurant - you didn't have to have all the courses. Our only grouse, was the service in the Panorama Bar - very slow indeed. We really enjoyed our trip and would recommend this ship to anyone. Read Less
Sail Date August 2016
This cruise fitted our timetable and needs as seniors. The package was - flights, full board and excursions. Our guide flew with us from Israel to Amsterdam where we got on a bus for a panoramic trip and later on to out embarkation in ... Read More
This cruise fitted our timetable and needs as seniors. The package was - flights, full board and excursions. Our guide flew with us from Israel to Amsterdam where we got on a bus for a panoramic trip and later on to out embarkation in Utrecht. It was smooth. Cabins are small, carpet worn out, not enough sockets (only two) for todays' equipment. Food was plenty and tasty. The service in the dining room was excellent. Other services were good except cleaning the cabin. Shore excursions were too short (1-3 hours). One at least was really bad as it took part on a Sunday morning at 0800 (am) in Koblenz when the city was till fast asleep. The guide, Gady Michaeli was EXCELLENT. Quite a few from the travelers had mobility problems and/or were traveling alone. He did his best to help with grace and understanding. His explanations were accurate, good sense of humor too. While sailing on the Mine the deck was closed due to low bridges which was a bummer, but those bridges are old... All in all it was a satisfactory cruise. Read Less
Sail Date August 2016
Ship is new so I can say that is nice place to stay. Food is very good especially desserts, they are very tasty. Shore excursions are good. Entertainment is also good. There are not to much activities on the ship but I didnt expect it to ... Read More
Ship is new so I can say that is nice place to stay. Food is very good especially desserts, they are very tasty. Shore excursions are good. Entertainment is also good. There are not to much activities on the ship but I didnt expect it to be, It is not ocean cruiser. Very bad hotel service, restaurant vaiters are very slow. I think that they have not enough vaiters, they dont speak German. Captain is very nice person, but hotel manager doesnt know his job. Luggage loading and disembarkation is not good, they just put your luggage outside an somebody could easily steal it. Summary of this ship is if you have patient to wait for your meals and know english language, dont have valuable things in yor luggage it is right cruise ship for you! Read Less
Sail Date July 2015
This is our second cruise on an Amadeus by Lueftner Cruise ship. This time we did the full Amsterdam to Budapest trip on the Rhine, Main, Main-Danube Canal and finally on the Danube. As background, my wife and I have done about 15 ocean ... Read More
This is our second cruise on an Amadeus by Lueftner Cruise ship. This time we did the full Amsterdam to Budapest trip on the Rhine, Main, Main-Danube Canal and finally on the Danube. As background, my wife and I have done about 15 ocean cruises and are in our 60's. We went with a group of about 50. Most of the other passengers were affiliated with some group. The ship was beautiful with a more modern, clean look. Our cabin was on the second (middle) deck and was well appointed. It was not large but was quite functional with all the storage we needed and a cleverly designed, modern bathroom. The suitcases fit under the comfortable bed. The full length window had a motor that dropped the top halfway down. This made an ideal place to stand and watch the river go by. I much preferred it to the usual sliding glass doors in the absence of a balcony. Given that you only see one side of the river and that the public areas are so nice, I wouldn't upgrade to a true balcony. The staff was made of the hardest working, friendliest people we have experienced on a cruise with the exception of one bartender who could have learned from his colleagues. The hotel director was a most pleasant American who went above and beyond in making sure we were well taken care of. Most of the other staff were Romanian with some waiters from the Philipines. All had good English skills. By the end of the cruise, it all felt like one big family. The wife of one of our waiters, Bradford, gave birth back in the Philipines while we were on the cruise. He was so well liked by our group that we collected a significant contribution for them. The food was, for the most part, very good to excellent. Breakfast was a large buffet with all of the usual items and with eggs and omlets cooked to order. I especially appreciated the smoked salmon and marinated herring. Lunch was either sit-down in the dining room or more informal buffet in the lounge. Dinner was five to six courses with usually a choice of two salads, appetizer, soup, dessert and a meat, fish and vegetarian entree. Regional items were frequent (how can you go to Hungary and not have goulash?). There was always chicken and something else for plain eaters, but why go to Europe if you are not going to try European cuisine? Individual portions were not large, but in sum the meals were quite satisfying. The included regional wines were both good and free flowing. Most of the excursions were included; we went on three optional ones. The use of the audiovox system is a real plus. You don't have to crowd around the guide. American excursions should adopt it. All of the guides were local; most were really good and even outstanding. One needed work on her tour skills, but the tour was still fun. For the most part, there was enough time to explore on our own and have a glass of local beer or wine. Thankfully we had no forced stops at gift shops as happens on so many cruise tours. This was port intensive with stops in cities including Cologne, Vienna, and Budapest, but our favorite stops were in the smaller towns like Bamberg, Rudesheim, Wertheim and Rothenberg. We will admit, though, that we became a little Baroque church and castle fatigued. But the best part was cruising on the river, watching the vineyards, castles and hamlets unfold around the bend. I was surprised at how pastoral the scenery was. I was expecting more industrial development along the rivers, but there wasn't much. June proved to be a good time to go. Temperatures were in the 60's with occassional 70's. Some rain but not enough to stop anything. And plenty of water in the rivers thus avoiding the problems that all of the cruise lines experienced later in the season. Our favorite ocean cruise has been on Celebrity to the Norwegian fjords. This trip would rank right up there with that. We would chose this line again for our next river cruise for its food, service, ship and value. Read Less
Sail Date June 2015
We traveled from Amsterdam to Basil with a tour group, and were not given an opportunity to specifically book our cabin. We booked a Category 4 room. We were given room #234, next to the engine room. The noise was deafening and the ... Read More
We traveled from Amsterdam to Basil with a tour group, and were not given an opportunity to specifically book our cabin. We booked a Category 4 room. We were given room #234, next to the engine room. The noise was deafening and the vibration was huge. The ship traveled upstream and was at full throttle some nights. Even when it was traveling at normal speed throughout the night, there was a great deal of noise and vibration making it nearly impossible to sleep. Items literally vibrated off the counters. At times, we felt that we were vibrating off the bed! We could not hear any of the captains announcements, and that was when the boat was at a slower speed. One day, our room was filled with the odor of fuel oil, which remained in the room for several hours. The ship was fully booked, with no available cabins for us to move to. Of great concern to us, was the fact that the crew (captain, hotel manager, housekeeper and bartender) were all aware that this room was a "problem". We were told that they usually "have to move people from this room" on every cruise. The rest of the ship was beautiful. The food was wonderful. The staff were great and the itinerary was fantastic. Unfortunately, we missed 3 breakfasts, 2 lunches and excursions due to falling asleep after the ship docked. We also went through our days often feeling ill and sleep deprived. Room #234 should not be assigned during trips upstream and particularly not in the price category and without letting guests know about the noise. This should have been the "trip of a lifetime" and we are very disappointed that we were unable to fully enjoy it. Read Less
Sail Date June 2014
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