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2 Helpful Votes
Sail Date: May 2019
We chose this cruise on the recommendation of our travel agent. He is well traveled and told us this line was the best. We have been on many ocean cruises but the river cruise is better. We loved every moment. The staff is amazing. ... Read More
We chose this cruise on the recommendation of our travel agent. He is well traveled and told us this line was the best. We have been on many ocean cruises but the river cruise is better. We loved every moment. The staff is amazing. Our favorite bartender was Misha. We loved seeing her every day. She was always smiling and kept us smiling too. Nothing is too much to ask. The food is gourmet at every meal and again the staff makes every meal memorable. The cruise director was everywhere. I don’t remember any cruise director from other cruises but Florentin is in forgettable. He made sure everything was perfect. I had the best massage ever thanks to Rumena who was wonderful. Each port of entry had at least thee choices and we enjoyed each place. The weather was terrible but we still had a great time. We would choose this line again. Read Less
1 Helpful Vote
Sail Date: April 2019
We have cruised the the Danube many times and this was our second time with AMA on this particular section, but with some different stops than our previous cruise which was a 'Wine Cruise'. We had chosen cabin 203 on the ... Read More
We have cruised the the Danube many times and this was our second time with AMA on this particular section, but with some different stops than our previous cruise which was a 'Wine Cruise'. We had chosen cabin 203 on the Cello deck [middle] which has the unique AMA double balcony design with an open balcony for good weather and a 'French balcony' when the weather is not so pleasant. This is our prefered level and position when River Cruising, towards the front to avoid engine noise when overnight sailing and middle to avoid noise from overhead from either crew or passengers walking about. New for this year AMA have a full time fitness instructor onboard giving a variety of exercises to suite all levels and even those with disabilities and the Instructor Romen set the instruction to suite the guest. These group instruction was part of the package, but Romen was also available for individual instruction at a fee charged per hour. Another new for this year was free Cocktail hour every evening generally around 5-6pm but could vary depending on excursion times. Every day there were multiple included excursions to suite all levels of physical ability including cycling & hikes. Our two most enjoyable tours were to 'Cesky Krumlov' which is a fascinating pedestrianised small town which has Bohemia's largest castle. Our other favorite stop was Bratislava with its amazing 'Old Town'. Durnstein is always a favorite stop and on this occasion we opted for the Apricot tasting tour where apart from the general tour of the village we got a private tasting with a producer of Apricot Brandy's and liqueurs, some of his chocolate products and his world famous 'Rabbit S--t' ( it only looks like that and is infact a roasted nut coated in chocolate) and it tastes great. Food and drink every day was great with good service from all the staff with local delicacies being served every night with complimentary 'Paired' wines and we found that the wine staff thought that a half empty glass was offensive to the eye and would keep topping it up till you collapse or placed a napkin over the glass. Ship and cabins were kept 'Squeaky Clean' by a great crew. We used the 'Pool' one afternoon while cruising and it was very pleasant in the heated water and screaning from the wind. Overall a very enjoyable cruise and we met many people who have now become friends, mostly from North America, but a few from Israel, Cuba, Australia and Hawaii, we were the only people from the UK. The reason I have not given the cruise an 'excellent' was that we and others found some of the local 'Guides' were not particularly great [We fed this back to the cruise manager who assured us it would be dealt with and the Tour Bus in Bratislava was not suitable for the less able guests. Read Less
1 Helpful Vote
Sail Date: April 2019
This was our first river cruise, or cruise of any kind, and we picked AMA based on a review of various materials that reviewed cruise lines.The cruise was easy to book through a travel agent. The embarkation was smooth , the ... Read More
This was our first river cruise, or cruise of any kind, and we picked AMA based on a review of various materials that reviewed cruise lines.The cruise was easy to book through a travel agent. The embarkation was smooth , the disembarkation was well handled and included transportation from the ship to the airport. The price would have included free airfare had we wanted to fly to coincide with the ship's day of depature, But since we wanted to spend a few days in Europe prior to sailing, we had to have that booked separately, but we were given an airfare that was very inexpensive for the route taken. The ship was beautiful . Our room was surprisingly spacious at 230 sq. ft. and had both French and outside balconies.The bathroom was large with a great rain shower, thick, comfortable towels and high quality grooming products. It was serviced twice every day by a professional,conscientious, helpful, abd friendly staff. The food service could not have been better. The breakfast and lunch were buffet, although there were always choices available to be served from the kitchen. The dinners were four courses with several options, including vegetarian and gluten free. The wines were high quality (and free flowing).. The waitstaff was attentive to every need. Cocktails were available for free for an hour before dinner, but also available all day long. there were also early risers' breakfast t available later in the morning. Lunch was also available as just soup and sandwich in the ship's lounge. In addition, every person had access to a special dinner at the Chef's Table dining room one night during the cuise. As for activities, there was stretching and Yoga every day and other fitness activities available throughout the day. Bicycles were available all the time and there were scheduled bike trips as shore excursions. There were also several strenuous hikes. And the standard city tours had both active and less active itineraries so every person had access to a pace with which they could be comfortable. The staff was wonderful from captain on down . The cruise director was tireless in her efforts to insure that all was perfect and did her job with boundless energy and humor. In short, we would gladly sail with AMA Wayerways again and give them our highest recommendation. Read Less
1 Helpful Vote
Sail Date: April 2019
We chose this trip for our 39th Wedding Anniversary and the wish to experience a river cruise on the Danube. The Romantic Danube itinerary seemed to catch our eye and booked this cruise with the 2 night Hotel option in Munich Germany. ... Read More
We chose this trip for our 39th Wedding Anniversary and the wish to experience a river cruise on the Danube. The Romantic Danube itinerary seemed to catch our eye and booked this cruise with the 2 night Hotel option in Munich Germany. After clearing customs/immigration, we exited the baggage hall and were met by our AmaWaterway transfer driver. He whisked us away to our Hotel located in the heart of "old" Munich and easy walking distances to any restaurants, market plaza's and old cathedrals. The Hotel room was ready upon arrival and the staff took good care of us. There was a very helpful AmaWaterways representative in the Hotel Lobby who gave us information related to our stay, the included walking tour and departure time to meet the ship at Vilshofen. The Hotel was wonderful, the local tour guide Annette gave our group a wonderful tour full of history and background of the area. The Sunday departure to meet the ship was flawless. It left on time, picked up additional passengers at the airport and arrived at the ship safely and on time. The embarkation to the AmaCerto was smooth, we were welcomed aboard by the tour manager Camille, reception had everything organized well our cabin was ready, luggage in room and times for some important briefings and safety demonstrations. The cabin we picked was nicely appointed, clean and comfortable. The washroom/shower was very adequate for our needs. We had a balcony and French balcony in our cabin. We used our balcony quite a bit. The food was fantastic, service was friendly and spot on and we really liked the open seating policy. The cruise manager arranged a host of talented singers, musicians and folk dancers for the evening entertainment. There were various fitness activities each day put on by the Wellness Coordinator. Camille had all the shore excursions organized, offered different fitness levels and had good local guides. All the excursions we attended went smoothly and added a lot of depth to the cruise. Final disembarkation to the airport was well organized and went smoothly. It was sad to leave as we had a excellent time, met many interesting people. We would definitely do this again!. Read Less
2 Helpful Votes
Sail Date: December 2018
We really wanted to do a Christmas Markets cruise and selected AMA based on advice from our travel agent. The ship was well laid out and very comfortable. The staff from the cabin attendant, cruise manager and hotel manager, dining ... Read More
We really wanted to do a Christmas Markets cruise and selected AMA based on advice from our travel agent. The ship was well laid out and very comfortable. The staff from the cabin attendant, cruise manager and hotel manager, dining staff, front desk folks were all over the top helpful, caring and pleasant. The food and beverages were very good and offered a broad range in choices each day. The bar service was very good and very attentive. The excursions were broad enough to appeal to all types, very educational and we enjoyed them a lot. Made it really easy to enjoy the vacation as a whole. I was interested in the workings of the ship as well and spent a good amount of time with the Captain understanding it as well. Getting on/off ship before and after was very streamlined and they helped with everything. Will be booking another cruise with them in the very near future! Read Less
1 Helpful Vote
Sail Date: November 2018
We chose the Magical Christmas markets to see Vienna, Salzburg, and Nürnberg, to enjoy some Christkindlmarkts, and to acquaint ourselves with river cruising. Ama has work to do. The cruise administration as we approached our travel ... Read More
We chose the Magical Christmas markets to see Vienna, Salzburg, and Nürnberg, to enjoy some Christkindlmarkts, and to acquaint ourselves with river cruising. Ama has work to do. The cruise administration as we approached our travel date was disrupted by the Woolsey Fire in the San Fernando Valley, where Ama is headquartered. Ama needs better contingency plans if they are going to stay in the Valley. Fires in Calabasas, from my youth in Woodland Hills, are NOT uncommon. We were impacted by the water levels of the Danube. Our cruise was shortened from Nürnberg to Vilshofen, and, after we boarded, to Passau. We missed one of the best Christkindlmarkts in all Europe. I recognize Ama is a hotelier, a restaraunteur, and a ship line, but they need better decisionmaking on how to make the traveller's experience the best possible. That includes leaving ship if need be. The sailing plan? OMW. On Monday, for reasons known only to Ama, we left Vienna for Tulin. Guess what? Everything was closed. DUMB. Then, at 11 at night, we sailed back to Vienna to berth in the nest of ships again. Better to have spent another day in Vienna, and help us see more of that great city. Speaking of bad calls, let's talk about Sunday. There were three ships abreast at Handelskai that morning. Three sets of busses, and no one on shore to direct us to which group of busses. We showed our color coded ticket, and the guide said "This is your bus." Welllllll .... no it wasn't. It was the bus of another ship to Bratislava. You need passports for that tour. Turned out a third of the people on that bus were from our ship, misdirected to it instead of the bus for the Eisenstadt tour. It's late fall, early winter. It was raining most days, so the upper outdoor deck was unusable. The lounge was a hospitable place, with free coffee and tea at all hours. I discuss our cabin elsewhere. The dining? Superb. An advantage Ama has over Windstar and their ocean sailings is the free wine and beer at mealtime. I liked that! Service? Superb. Yes, I paid the expected crew's gratuity, and then some, but I also gave some to my cabin housekeeper and two of the waiters. They deserved it. Vienna and Salzburg are grand cities, worthy of much more time than the cruise could provide. We will be back. Overall, this COULD HAVE BEEN A FIVE BUBBLE CRUISE. The administrative and logistics decision cost it points. Read Less
Sail Date: July 2018
I was part of an alumni group of 19 people who sailed together. The pre-cruise package in Prague was attended by all but two of our participants. That add-on was worth it and the quality of the Prague Intercontinental Hotel and Czech ... Read More
I was part of an alumni group of 19 people who sailed together. The pre-cruise package in Prague was attended by all but two of our participants. That add-on was worth it and the quality of the Prague Intercontinental Hotel and Czech Republic tours was well worth it. The water level on the Danube was low so we were not able to embarkation was moved from Nuremberg to Vilshofen. The embarkation process was very well organized. Our cruise manager did a great job in organizing similar if not identical experiences. By Tuesday, we were back to a normal schedule. Dining (including wine and food) was top notch. I found the dining room staff to be very hospitable and the food (both from the buffet and from the menu) was delicious and offered enough assortments to keep the experience feeling fresh. Sign up for the optional Chef's Table experience -- we loved our dinner in the special dining room. The staff on the entire ship was excellent -- genuine smiles, great customer service, and a commitment to making sure that everyone had a top-notch experience. Favorite cities: Prague, Vienna, and Budapest. Read Less
1 Helpful Vote
Sail Date: April 2018
My wife and I have done around 25 cruises. We have never had the level of service provided on this cruise. We spent a few nights in Prague before boarding the ship. Highly recommend doing this. Its a beautiful city. We also added days ... Read More
My wife and I have done around 25 cruises. We have never had the level of service provided on this cruise. We spent a few nights in Prague before boarding the ship. Highly recommend doing this. Its a beautiful city. We also added days at the end in Budapest. Very nice cities. The tours that AmaWaterways provided in both cities were very helpful in orienting us to the city. Plus the tours had great local guides. The hotels were top notch on great locations. This ship was not crowded. Plenty of room on the deck, restaurant or lounge. Very relaxing. My wife and I went alone. So we sat with others to eat or relax. Even tho this is not normally my thing it worked very well on this trip. The included wine may have helped . Met a lot of great people from many places around the world. The food provided at lunch was local a number of times. German food when we were in Germany goulash in Hungary ETC. very good. Dinner was high end and very good. The service was great. Very accommodating and very well trained. The room was laid out well, the bath and shower was nice. and we had no issues. If you don't want to walk as far request a room towards the lounge area. You will save a few steps. The ports were really nice and the local guides were great. If you are comparing to other ships consider this fact. The tour guides were very good. The quiet vox listening device is in your cabin to use on tours. This is really nice because you can hear even when you stop to take photos. Kudos to Roxy, Carman, Pasquel and Christian. Only names I can remember. The entire staff was great. Our room 324 was made up perfect every time. We wanted for nothing. With Christian managing the cruise and PasqueI managing the house everything was just right.I could do a review on these 2 they are that good. I didn't even mention the nighttime light tour in Budapest. Oh my. Just book it. Read Less
1 Helpful Vote
Sail Date: December 2017
This was my first river cruise. We joined a group of ladies who wanted to see the Christmas Markets. This has been on my bucket list as long as I can remember, so a good friend and I decided this is the time to go! We flew into Prague ... Read More
This was my first river cruise. We joined a group of ladies who wanted to see the Christmas Markets. This has been on my bucket list as long as I can remember, so a good friend and I decided this is the time to go! We flew into Prague for a few nights first (we had both been there before but visiting this beautiful city at this time of year was thrilling.) We enjoyed seeing the Christmas Tree lighting ceremony to set off the season and the seven markets we found. Then we took a bus down to Nuremburg on a lightly snowing day, which added to the ambiance of the holiday season. Boarding the AmaCerto was an easy and quick experience, there were some snacks set up in the public area. We met up with many people that I had met before who had joined this group. To summarize the meals and service (both room and table) for the week was wonderful. Very friendly staff and well organized when we got together to set off at the ports. Some markets were walking distance from the ship and some we needed to take a bus, all were wonderful ports! I cannot say which Christmas Markets were our favorites, as all the cities were so beautifully decorated and each one had a different feel to it. Yes, they basically sell the same things but because the set up and festivities are all individualized, we never got tired of them. Each market sells their own souveniour mug (inexpensive, and if you give it back to them after you finish the gluwein, they will give you the deposit Euros back). Besides Prague and Nuremberg, we saw markets at Regensberg, Vienna, Linz, Melk, Salzburg (special sign-up), and Budapest. We loved the evening cruise down the Danube to see the Parliament all lit up in Budapest, such a beautiful way to end the cruise. The AMA staff, tour director and guides, bus drivers were all great. We had special memories of leaving our shoes out the door one night so that a big chocolate bar was left in each upon waking in the morning, we were surprised with beautiful scarves (for ladies) wrapped in lovely boxes, festive gifts from Santa on our last night when he came on the ship, not to mention being greeted each day upon returning to the ship with a hot towel and gluwein to welcome us back. We stayed a couple of more nights in Budapest on our own before returning back to the states, a very walkable city and one I would like to return one day. All in all, this was one cruise that more than exceeded any of my high expectations. We plan on participating in the Rhine Christmas Markets in 2020...I sure hope I can wait. Loved every second! Oh, meanwhile, my husband and I are going to sail the Rhine and Moselle Fairytales cruise on the AmaPrima in a couple of weeks. I wanted him to experience this river cruise and I know it will be a great time, as well! Read Less
1 Helpful Vote
Sail Date: November 2017
This was a wonderful cruise on the Danube river. Amawaterways had so many thoughtful touches,such as wine or hot drinks and a snack as you arrived back from an excursion. We were so well cared for. Our cruise manager went above and ... Read More
This was a wonderful cruise on the Danube river. Amawaterways had so many thoughtful touches,such as wine or hot drinks and a snack as you arrived back from an excursion. We were so well cared for. Our cruise manager went above and beyond, even finding out what extras we wanted, and making them happen. The staff were all so friendly, fun to chat with, and hard -working. The ship was comfortable, exceedingly clean, and lovely. The food was excellent. We had one friend who has a gluten allergy, and she was delighted by the foods they prepared especially for her. There was a variety of shore excursions. The ones I did, I would love to do again. My favorite evening entertainment was a string group "La Strada". They were amazing. I also enjoyed an evening of local folklore dancing, who transitioned into some great jazz dancing. Embarking and disembarking were smooth and easy, very well directed. They even had a guide at the airport who made sure we got checked in and headed to the proper gate, on our way home. I look forward to traveling with Amawaterways again. Read Less
4 Helpful Votes
Sail Date: August 2017
I chose AMA waterways for my second river cruise because I liked the variety of excursions and the different cities/towns on the itinerary. My wife and I just came back from a 7 day Romantic Danube cruise on the AmaCerto ship. All I can ... Read More
I chose AMA waterways for my second river cruise because I liked the variety of excursions and the different cities/towns on the itinerary. My wife and I just came back from a 7 day Romantic Danube cruise on the AmaCerto ship. All I can say is WOW. I felt like I was traveling on a floating 5 star hotel with excellent food and wine and a staff that was so friendly and accommodating. Our cruise director, Peter, was so welcoming and truly hilarious. He set the tone for fun and warmth. The itinerary included Budapest, Vienna, Salzburg, Passau, Bratslava. There were bikes available either with some of the tours or to be used individually. There were 2 optional excursions in Vienna to attend a night concert which was excellent as well as a tour of a palace. There was some nights with local entertainment including a mini-beer fest at Vilshofen, a Hungarian show in Budapest, a 3 person classical piece. There were also 2 wine tours. Overall, a most memorable cruise Read Less
4 Helpful Votes
Sail Date: July 2017
We just returned from our first cruise on the Amacerto, Romantic Danube tour. We added the three night pre-sail tour in Prague to begin the journey. It was great to have a few days to adjust to the new time schedule and to see this ... Read More
We just returned from our first cruise on the Amacerto, Romantic Danube tour. We added the three night pre-sail tour in Prague to begin the journey. It was great to have a few days to adjust to the new time schedule and to see this beautiful city! We added the transfers from the airport to the hotel which was easy and seamless. The hotel we stayed in, The Cosmopolitan, was lovely with all the comforts of home and enjoyed a delicious and plentiful breakfast buffet each morning. We enjoyed many of the tours available with the AMA group in Prague, and had plenty of time to go exploring on our own. The add on evening of the Folk Dinner with entertainers was really fun! We were afraid of it being too cheesy, but it tuned out to be a great evening! The bus trip to the ship from Prague was a bit long, but broken up with a few stops. Once we arrived at the ship, the embarkation was easy and we were in our cabins with luggage in no time. They hosted a nice Octoberfest type event on the shore outside the ship which was fun with delicious local beer and music! All of the ports had something to offer everyone. Our personal favorites were Passau and Bratislava. There were tour groups set up for all levels of abilities, with a faster pace, regular pace, and slower pace group. This area was seeing an unusual amount of high temperatures daily which took a bit of a toll on our energy levels, but the beautiful towns and interesting tours kept us going. The food on the ship was good. This was our first cruise, so we have nothing to compare it to, but we couldn't imagine given the river cruise situation, having any better food. They changed the meal offerings daily and often presented cuisine that went along with the port of the ship at the time. Their desserts were wonderful...and we ate enough homemade ice cream to last a year! I would have enjoyed something more than pastries for the "late risers" breakfast that we seemed to generally make it to. Also, as I have read in other reviews, be aware that additional cocktails are an added charge. Not an issue, just something to keep in mind. We did enjoy the Chefs Table the final night of the cruise which was fantastic! I could write on and on about the wonderful service, the precise timing and preparedness for all activities, and the comfortable and clean surroundings. Our cruise manager Raul was fantastic both in personality and in running a wonderful tour. This was a trip we will always remember! We would definitely look to book with AMA in the future! Read Less
Sail Date: June 2017
We had such a great time! The staff made it fun! We were treated so well, we were spoiled by the end of the week, and did not want to go home!! We have started planning our next cruise with them! The food was all "fine dining ... Read More
We had such a great time! The staff made it fun! We were treated so well, we were spoiled by the end of the week, and did not want to go home!! We have started planning our next cruise with them! The food was all "fine dining cuisine" with wine pairings from local countries! The shore excursions were all guided by knowledgeable, articulate, enthusiastic people. Cabins were perfect size, clean, had a slider to enjoy the view. We used the exercise room, running track, laundry service, and biking tours all excellent! Several whole-ship champagne toasts throughout the trip and nightly music in lounge. Other nice touches were the ice cream bar one afternoon, coffee machine with lattes, mochas. Great narration on board while we were cruising and passing sites like the continental divide, and Bratislava, What a difference from ocean cruising. This was so enjoyable and relaxing. While we came with a small group of people (7 couples) other travelers on board all socialized together. It was so personal and enjoyable to meet other travelers. We also took advantage of the land cruise in Czech Republic pre-cruise. Hotel was 5 star rated and excellent tour through city of Czech Republic! Everything on this trip was so well organized, well planned, what an amazing time we had!! We will cruise with Ama Waterways again!! Read Less
3 Helpful Votes
Sail Date: May 2016
This was our first river cruise and we were not disappointed. It was everything we wanted it to be and more. We took a cab from the Basel Airport and was dropped right off at the ship. Embarkation was a breeze and we were in our room ... Read More
This was our first river cruise and we were not disappointed. It was everything we wanted it to be and more. We took a cab from the Basel Airport and was dropped right off at the ship. Embarkation was a breeze and we were in our room with our luggage within 15 minutes. We had room 2106 which had a French Balcony and it was larger than I anticipated. It was perfect. We thought the food was wonderful and the wine pairing they did every night was so good. Also loved how everything was included. As you walked off the ship to do an excursion you were actually given water and not charged! I am so tired off the nickel and diming that gets done on cruises and it was refreshing that it never happened once! It was a perfect trip and we have been on 10 other cruises and I thought river cruising was the best especially with Ama. Read Less
12 Helpful Votes
Sail Date: March 2016
I'm an experienced ocean cruiser, but this was my first smaller river cruise, and I was unsure of what to expect. Well, it was great! We took the March 30th Amsterdam to Basel, Switzerland cruise on the AmaCerto. We arranged our ... Read More
I'm an experienced ocean cruiser, but this was my first smaller river cruise, and I was unsure of what to expect. Well, it was great! We took the March 30th Amsterdam to Basel, Switzerland cruise on the AmaCerto. We arranged our flights to Amsterdam and home from Zurich through AMA, but we did not do their extensions, so transfers were not included. That was fine with us. The timing of the AMA extensions didn't work with our schedules, so while we did stay in Amsterdam 3 nights before the cruise, then in Lucerne 2 nights after, this did not coordinate with their offered extensions. (The post-cruise extension offered was for 4 nights, and my work schedule did not allow for that.) After spending 3 nights on our own in Amsterdam (and falling completely in love with that city) we got ourselves to the boat. That was a little confusing, we were just dragging our suitcases through the train station to the harbor behind. Signage wasn't great, but we just started walking to where we could see several river boats at one end. The AmaCerto was docked at the far right end, behind a couple river boats. It meant we were a little sweaty and bedraggled by the time we each rolled our heavy suitcases that far, but once to the boat they took over. We were met outside by a couple of nice crew members who instantly took our bags from us and let us walk up the gangway unencumbered. Check-in was super fast and easy. Nothing like the slow security line you go through for ocean cruises. Within 60 seconds of entering the ship we had our room keys and were being escorted to our room. We were in a fixed window, Category D room on the Piano Deck. We were in room 103, with fixed, water level, windows. I went with my normal ocean cruise theory that we would not spend a lot of time in the room, and opted for the lowest level. The room was better than I'd expected. There was a very roomy closet, with plenty of room to hang any and all clothing you want. There were pull out drawers under the beds too, for non-hanging items. Though, because of the underbed drawers, there was only room to stash one suitcase under the beds. The other we stuck in a corner behind a chair. The room was tight, but comfortable. We expected this, we booked it knowing it was the lowest square footage of the rooms on the ship. We are on the youngish side of river cruisers (in our early 40s) so we weren't bothered by squeezing around each other, or even crawling across the bed, when we needed to quickly get around the room. But, I know some less mobile cruisers (such as my parents) would not be happy with such tight quarters. There is only about 12-18 inches from the foot of the bed to the wall, so no room to walk past each other. Both sides of the bed had bedside tables, each with 2 drawers. Plus, the large windows (and they are large, not just little port holes) had a deep ledge that ran the length of the room. So, we were not lacking for any storage space, or room to set papers, purses, bags, etc. The bathroom was very nice. The shower stall was a little bigger than I'd expected, and the overall look of the bathroom was very nice. There was almost zero counter space, just a little around the sink. But behind the mirror was a very large cabinet, and another was below the sink. So, while we couldn't leave much out on the counter, it was all within quick reach in a cabinet. In fact, some friends we made that had a larger room 2 decks up came down to see our room. They actually liked our bathroom a little better. Even though they had a long thin counter, they did not have the medicine cabinet or under sink storage. They felt we actually had more bathroom storage than they did. The ship's WiFi didn't always work in our room. I just assumed the router was probably on a higher deck, and we were just far from the signal. Each room has an Apple computer in the room that can be used for the internet, or switched to TV to watch in-house ship channels or a limited selection of TV stations. Plus some recent movies were available to watch (Jurassic World, for example.) The ship's crew was wonderful, all of them. It was obvious the cruise director (Frederico) really enjoys his job. He was always nice, friendly, and excited about our next destination. He held a meeting the first full day of the cruise to explain all the stops and excursions. Then, each night before dinner, he would hold a short meeting going over the next day's plans. This kept confusion down, as people could ask questions before the busy activities of the day. And the rest of the crew were wonderful too. We tended to sit in same general area of the dining room, so we saw the same waitstaff all week. We very much enjoyed talking to them, and they took great care of us. And speaking of the dining room, the food was all terrific! I went in to this thinking there would be less food than on an ocean cruise. And while yes, unlike ocean cruises there was not 24 hour pizza available, or a midnight chocolate buffet, when there was food, there was a lot of it, and it was all good. Breakfast was a buffet with several healthy options (yogurt, granola, fruit, etc) plus some decidedly unhealthy options like sausage, bacon, pancakes, etc. There was an omelet station, and every morning there were some items you could order from the kitchen such as waffles or eggs benedict. Lunch was also a buffet, with several options that went along with where we currently were. And, like breakfast, there were always some special choices you could order from the kitchen. Then dinner was always a beautiful meal. It was difficult choosing what to order each night, as the options were all so good. Most nights dinner was a 4 course meal (salad, soup, entree, dessert) but a couple nights it was a 5 course, with the addition of an amuse bouche. While they advertised wine and beer with lunch and dinner (which was true) I want to note there was always champagne on the buffet at breakfast. So, anybody wanting to start their day with a mimosa easily could. Then yes, lunch and dinner the wine and beer was freely flowing. The bartender that worked the area we tended to sit quickly learned the type of wine I liked, and the beer my husband liked, and made sure we didn't run out. We made reservations for one night in the Chef's Table dining room. There is no extra charge for this (like on some ocean cruises) but seating is limited. I HIGHLY recommend to anybody taking an AMA cruise to do this one night. It is an absolutely fantastic meal that should not be missed! Every port we stopped in, at least one type of excursion was offered. Sometimes as many as 5 options. For example, our first stop in Koln (Cologne) Germany had a city tour. But there were 2 times offered: 9am, or 10am for "late risers." The 10am ended the same time as the 9am, it just skipped some stuff. So, 2 options for Koln. Then at our stop at Speyer, there were several options: 1)Regular Speyer city tour 2)Gentle Walker Speyer tour 3)Heidelberg city tour 4)Heidelberg Gentle Walker tour or 5)Heidelberg hike. That was a LOT of options! We could only pick one! I know it sounds confusing, but this is why Frederico had a meeting every night. This way people knew if they needed to be a "gentle walker" due to lots of hills or steps in an old town for example. Some stops had the option of taking a guided 15-17 mile bike ride around the area. We did not do this, since it they were only recommended for people who ride bikes regularly. My husband does, but I haven't been on my bike for almost 4 years. I didn't feel up to the 15+ mile rides! We always did the "Active Walker" tours (as opposed to the Gentle Walkers) and we found all the tour guides to be very informative and friendly. The only problem was this was the first cruise using new "QuietVox" listening devices. The guides were obviously using them for the first time, and some cruisers were having trouble with them too. But, by the 3rd or 4th port, most everybody was used to them and had few problems. Personally, I liked them. There were 3 different musical acts brought on board for evening entertainment throughout the week. The first was a classical trio, that was very good. The second was a singer that we did not get to see (we were docked in Koblenz Germany that night, and my husband and I chose to go off the ship that night and wander the town so we did not see him,) and the third was a French singer with an accordion player as her accompaniment. She was great, and her accordion player very entertaining. We really didn't expect to like the evening entertainment, and we were pleasantly surprised. As for the AmaCerto, it was a lovely ship. The main dining room was on the level below reception, and above was a large lounge. The lounge was where the evening entertainment took place, pastries were set out for late risers, and where most people ended up when just wanting to relax and watch the scenery. There was always coffee, tea, and cookies in the lounge. There was enough seating for everybody to fit in there at the same time. And the couches and chairs were surprisingly comfortable. A good place to just sit with a cup of tea or coffee and read and watch the scenery go by. I used the fitness room one time, basically just playing around on the rowing machine and treadmill. They room had 2 stationary bikes also, which I did not use. And 3 different weights of free weights (probably 1 pound, 3 pounds, and 5 pounds.) Lemon water and towels were available for those wanting them. At the end of the cruise, even though we did not have an airport transfer booked with AMA, they still called us our taxi to the train station. In fact, on the 2nd day of the cruise, they distributed forms to all rooms asking how everybody was getting off the ship. This way, nobody was left scrambling the morning of disembarkation. There was an option to check AMA transfer, private transportation already arranged, or a taxi is needed. We checked that box, and on the morning of disembarkation we were on a list with our room number and what time our taxi would be there. All in all, I would say this was a great river cruise. I'm already hoping to take another river cruise in the next few years. Most likely the Danube or the Douro. We're wishing AMA had some cruises in South America, or even into Alaska (getting further in the fjords than the big ships can go) but maybe those will come someday. Read Less
3 Helpful Votes
Sail Date: August 2015
This was our 2nd river cruise and we were traveling with another couple from our hometown. Both cruises were with AmaWaterways, and we were not dissappointed with either cruise. In fact we were pleasantly surprised at the views while ... Read More
This was our 2nd river cruise and we were traveling with another couple from our hometown. Both cruises were with AmaWaterways, and we were not dissappointed with either cruise. In fact we were pleasantly surprised at the views while slowly cruising down the Rhine from Basel Switzerland to Amsterdam Holland. Our Cruise Manager was the best, since his heritage was part German and part Spanish his knowledge of the area couldn't have been more perfect. His sense of humor, story telling ability, managment ability for small issues and calming the tide for those who on occassion run into trying circumstance are to be commended. His ability to know the names of every castle, village, and vineyard along the Rhine made our trip so very educational and of course relaxing while enjoying the views. The ship; AmaCerto was new, clean, well wired with wifi thru-out the ship and comfortable. The dining servers were all very accomdating, friendly, and took care of each of our needs. Read Less
AmaCerto Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 4.0 4.5
Entertainment 4.0 4.0
Public Rooms 5.0 4.8
Fitness Recreation 4.0 3.9
Family 1.0 3.9
Shore Excursion 5.0 4.6
Enrichment 4.0 4.5
Service 5.0 4.8
Value For Money 5.0 4.4
Rates 4.0 3.6

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