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4 AmaWaterways AmaCello Romantic Cruise Reviews

We had a wonderful time on the AmaCello in the south of France. The ship, cuisine, crew, staff, excursions, and scenery were excellent. This was only our second river cruise, the other being with Crystal, and we found Ama to be very ... Read More
We had a wonderful time on the AmaCello in the south of France. The ship, cuisine, crew, staff, excursions, and scenery were excellent. This was only our second river cruise, the other being with Crystal, and we found Ama to be very good, with the Crystal cruise being better in most every way, but of course, at a higher price point. This Ama cruise was just a notch below Crystal, but a better value, and every element was fantastic, so you can't go wrong with Ama. SHIP: I had read that the AmaCello was older, but there were no signs of that at all. It was clean, modern, classy, spacious, functional, well laid out, very nice. River cruise rooms are smaller than ocean ships, and these were smaller than Crystal's, but again, at a lower cost. I am 6'-8"/203cm, so I could not stand up in half the ship, especially the shower (which was tiny), but I was expecting that and an average or tall person will have no problems. Everything on board was comfortable and luxurious. There wasn't a big screen TV in the cabin, but there was a Mac computer that doubled as a screen, so that was a win/win. A little small, but we actually watched a couple of on-demand movies and it was fine. Bed & linens were comfy, french balcony was nice- good to be able to open it from floor to ceiling and sit there admiring the view and breeze while cruising the waterways. The fitness room was adequate and it even had a sauna that my wife used a number of times. There were a few cardio machines and just a few free weights. The heaviest weight was so light I had to put two dumbbells in each hand to get a sufficient weight workout, but I did it. There was a spa for massages, but we never got one. CUISINE: All the meals were top notch and wonderfully presented by the hard working and friendly staff. River ships have smaller galleys and staff than ocean ships so there is a more limited selection of what they can do, so the cuisine lacks the wow factor of ocean ships, but everything was gourmet and delicious. Compared to Crystal, which has a larger galley and more staff on their river ships, Crystal was a significant notch better, but Ama's food was wonderful and we were very pleased with every meal, drink, and snack. Crystal offers more sugar-free and gluten-free options, however. ama was very accommodating with my wife's food allergies. STAFF: The AmaCello staff were wonderful, friendly, delightful, and helpful in every way. Compared to Crystal, which has a much higher staff to customer ratio, I sensed that everyone was spread more thinly and had to work harder, but they did that all with aplomb. Where Ama exceeded Crystal was with their marvelous cruise director Cesario Santos who was with the group in the hotel in Paris before the cruise, took us on the train to Lyon, then on the ship, and then traveled with the guests on the train to Barcelona for the extra days after the cruise. This was a very nice touch that other cruise lines do not offer and it was very welcome. Cesario worked day and night, hammering out details, serving the customer, he was truly excellent and made me want to travel with Ama again. I had even left my coat in the hotel in Paris and Cesario immediately had it shipped to our next stop for me. Truly excellent service. CAPTAIN/PILOT: Our captain or his pilot did manage to bang the ship into a few pilings or river locks on the trip, in fact, they smashed into someone's room breaking the window and denting the whole french balcony. That couple had to be moved down to a below water level room. I think the captain got removed from the ship at the end of the cruise judging from his farewell speech. No one was hurt and the cruise was not impeded, and everyone was amused by it except the displaced couple. ENTERTAINMENT: There's not much entertainment on a river cruise due to space and staff issues, and that's fine. Compared to an ocean cruise where there is so much it can be exhausting, the river cruise model is more laid back. The AmaCello had nice pianists and DJs and such, and some musical guests, all who were good. EXCURSIONS: From the trip from Paris to the ship and all the excursions during the week (all the cruise excursions were included in the price), every one was fantastic, seamlessly integrated with the ship, informative, interesting, luxurious, really great. The Rhone Valley and Provence are simply beautiful, and the cities and towns are wonderful. They would be even more spectacular in the summer when the lavender blooms, but everything was so picturesque, we were delighted. The village of Grignan is a must-see, simply the most picturesque village I can remember anywhere. The Papal Palace in Avignon is well worth it, and the Carrières de Lumières show in Arles in an underground rock quarry is an amazing and mesmerizing experience that you shouldn't miss. If you continue on to Barcelona, the Basílica de la Sagrada Família is one of the most spectacular sights in all the world and is a must-see. So, we would highly recommend the AmaCello. Everything was top notch without breaking the bank. A highly enjoyable, luxurious vacation with all the details taken care of by a superb staff. We will definitely go on another Ama cruise. Read Less
Sail Date May 2019
My daughter, mother and I just returned from cruising on the AMACello last week and wanted to commend AMA on an overall fabulous experience. This was a wine cruise and we found the Cave B Estate Winery representatives, Freddy and Carrie, ... Read More
My daughter, mother and I just returned from cruising on the AMACello last week and wanted to commend AMA on an overall fabulous experience. This was a wine cruise and we found the Cave B Estate Winery representatives, Freddy and Carrie, to be extremely knowledgeable and we enjoyed the lectures and tastings. Also, a French sommelier came onboard and they compared and contrasted French wines with American wines. One night they even paired each meal course with a specific wine. My daughter and I were on the Violin deck, while my mother was on the Piano deck, and both of our cabins were kept immaculate. We felt the food was excellent with multi-course meals for breakfast, lunch, and dinner. Sorin, the dining room maitre d', brought our table our own large piece of walnut cheese that was not displayed on the cheese plate at the time, but we had previously had it and enjoyed it so much we wanted more. The ice cream party was lots of fun as well. The variety as well as the quality of the tours offered was excellent. AMA arranged for local guides and they were outstanding. We were provided with multiple choices of tours each day with different difficulty levels that catered to the passengers' personal activity levels. My daughter and I biked alongside the river and through several smaller towns in Vienne and loved it. We would have enjoyed biking more often, but if you choose to bike, you will not experience as much of the city, and if it's a city you haven't visited before, I would recommend the walking tour over biking. In addition, we loved visiting an olive farm, truffle farm complete with lavender fields, a wine and chocolate tasting at a chateau, the Valrhona Chocolate Factory, and the hike through the Chapoutier vineyards with gorgeous views. The cruise director, Andre, was particularly outstanding - he literally stopped what he was doing and went over in detail the entire itinerary to help us make choices for tours. Throughout the cruise I saw different times where he demonstrated an infinite amount of patience with passengers. He also helped arrange a transfer to Marseilles Airport at a MUCH more reasonable rate than we had previously set up. Captain Tony was a lot of fun and even gave us a tour of the wheelhouse! Marchetta, our hotel manager oversaw every detail and was always available and friendly. A special shout-out to our dining room wait staff, Damir and Julian, who treated us like three princesses. The only area we felt could be improved upon was upgrading the fitness equipment. I look forward to cruising with AMA again in the near future - next time I'm bringing my husband!! Read Less
Sail Date June 2017
We started three days before in Barcelona and then took a high speed train to Nimes, FR and settled in for various excursions off boat to olive farms, city tours, roman ruins, wine tasting and walks in vineyards and a visit to a truffle ... Read More
We started three days before in Barcelona and then took a high speed train to Nimes, FR and settled in for various excursions off boat to olive farms, city tours, roman ruins, wine tasting and walks in vineyards and a visit to a truffle farm. We liked the tours because they had one for active walkers so we were able to cover a lot of ground and see many more parts to the villages and cities. The truffle farm experience was neat to see a dog find a truffle and then the tasting with wine and crackers was perfect. We also were allowed onto the Pont Du Gard aqueduct and actually had access and walked across inside the aqueduct. The cruise director "Camille" was so great and seemed to handle everything with hardly a hiccup. She recommended several additional sites and restaurants to stop and visit and especially gave us great info on our extended trips to Barcelona and Paris all thru AMA. The 130 passengers were a perfect size for this ship and dining was busy but not crowded, they had tables for 2/4/6 so dining was easy for talking and meeting new people. Also, our table always was perfect with wine and food because Elana and Damir were such h good and fun hosts...AMA is lucky to have them for their service excellence!!!! AMA was a perfect fit for our trip. R/A Read Less
Sail Date April 2017
We chose Ama Waterways for our 25th Anniversary cruise and we were not disappointed. From the moment we stepped onto the pier in Amsterdam until we said goodbye in Basel, everything was done for our comfort and enjoyment. The ship is ... Read More
We chose Ama Waterways for our 25th Anniversary cruise and we were not disappointed. From the moment we stepped onto the pier in Amsterdam until we said goodbye in Basel, everything was done for our comfort and enjoyment. The ship is tastefully appointed and sparkling clean, despite it's *relative* age in the industry (built in 2008). Our stateroom was stylish and comfortable, with plenty of space for our belongings and nice features such as a French balcony and flat-screen TV with internet access. Meals were freshly prepared (we saw fresh produce come aboard at every port of call) and portions were just right. The shore excursions were informative and featured different ability groupings so that all passengers could enjoy the sights as their mobility level allowed. Where Ama Waterways truly stands out, however, is in the professionalism and attentiveness of the crew. Everyone from the Captain and Cruise Director, to the wait staff and housekeepers, worked to make the cruise a wonderful, memorable experience for all passengers. I would not hesitate to recommend Ama Waterways to anyone who wants a truly first-class cruise vacation. Read Less
Sail Date July 2015
AmaCello Ratings
Category Editor Member
Cabin 5.0 N/A
Dining 3.0 4.5
Entertainment 4.0 3.9
Public Rooms 5.0 4.6
Fitness & Recreation 2.0 N/A
Family 1.0 3.5
Shore Excursions 3.0 N/A
Enrichment Activities 4.0 N/A
Service 3.0 4.8
Value for Money 5.0 N/A

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