We had a wonderful time on the AmaCello in the south of France. The ship, cuisine, crew, staff, excursions, and scenery were excellent. This was only our second river cruise, the other being with Crystal, and we found Ama to be very ... Read More
We had a wonderful time on the AmaCello in the south of France. The ship, cuisine, crew, staff, excursions, and scenery were excellent. This was only our second river cruise, the other being with Crystal, and we found Ama to be very good, with the Crystal cruise being better in most every way, but of course, at a higher price point. This Ama cruise was just a notch below Crystal, but a better value, and every element was fantastic, so you can't go wrong with Ama.
SHIP: I had read that the AmaCello was older, but there were no signs of that at all. It was clean, modern, classy, spacious, functional, well laid out, very nice. River cruise rooms are smaller than ocean ships, and these were smaller than Crystal's, but again, at a lower cost. I am 6'-8"/203cm, so I could not stand up in half the ship, especially the shower (which was tiny), but I was expecting that and an average or tall person will have no problems. Everything on board was comfortable and luxurious. There wasn't a big screen TV in the cabin, but there was a Mac computer that doubled as a screen, so that was a win/win. A little small, but we actually watched a couple of on-demand movies and it was fine. Bed & linens were comfy, french balcony was nice- good to be able to open it from floor to ceiling and sit there admiring the view and breeze while cruising the waterways.
The fitness room was adequate and it even had a sauna that my wife used a number of times. There were a few cardio machines and just a few free weights. The heaviest weight was so light I had to put two dumbbells in each hand to get a sufficient weight workout, but I did it. There was a spa for massages, but we never got one.
CUISINE: All the meals were top notch and wonderfully presented by the hard working and friendly staff. River ships have smaller galleys and staff than ocean ships so there is a more limited selection of what they can do, so the cuisine lacks the wow factor of ocean ships, but everything was gourmet and delicious. Compared to Crystal, which has a larger galley and more staff on their river ships, Crystal was a significant notch better, but Ama's food was wonderful and we were very pleased with every meal, drink, and snack. Crystal offers more sugar-free and gluten-free options, however. ama was very accommodating with my wife's food allergies.
STAFF: The AmaCello staff were wonderful, friendly, delightful, and helpful in every way. Compared to Crystal, which has a much higher staff to customer ratio, I sensed that everyone was spread more thinly and had to work harder, but they did that all with aplomb. Where Ama exceeded Crystal was with their marvelous cruise director Cesario Santos who was with the group in the hotel in Paris before the cruise, took us on the train to Lyon, then on the ship, and then traveled with the guests on the train to Barcelona for the extra days after the cruise. This was a very nice touch that other cruise lines do not offer and it was very welcome. Cesario worked day and night, hammering out details, serving the customer, he was truly excellent and made me want to travel with Ama again. I had even left my coat in the hotel in Paris and Cesario immediately had it shipped to our next stop for me. Truly excellent service.
CAPTAIN/PILOT: Our captain or his pilot did manage to bang the ship into a few pilings or river locks on the trip, in fact, they smashed into someone's room breaking the window and denting the whole french balcony. That couple had to be moved down to a below water level room. I think the captain got removed from the ship at the end of the cruise judging from his farewell speech. No one was hurt and the cruise was not impeded, and everyone was amused by it except the displaced couple.
ENTERTAINMENT: There's not much entertainment on a river cruise due to space and staff issues, and that's fine. Compared to an ocean cruise where there is so much it can be exhausting, the river cruise model is more laid back. The AmaCello had nice pianists and DJs and such, and some musical guests, all who were good.
EXCURSIONS: From the trip from Paris to the ship and all the excursions during the week (all the cruise excursions were included in the price), every one was fantastic, seamlessly integrated with the ship, informative, interesting, luxurious, really great. The Rhone Valley and Provence are simply beautiful, and the cities and towns are wonderful. They would be even more spectacular in the summer when the lavender blooms, but everything was so picturesque, we were delighted.
The village of Grignan is a must-see, simply the most picturesque village I can remember anywhere. The Papal Palace in Avignon is well worth it, and the Carrières de Lumières show in Arles in an underground rock quarry is an amazing and mesmerizing experience that you shouldn't miss.
If you continue on to Barcelona, the Basílica de la Sagrada Família is one of the most spectacular sights in all the world and is a must-see.
So, we would highly recommend the AmaCello. Everything was top notch without breaking the bank. A highly enjoyable, luxurious vacation with all the details taken care of by a superb staff. We will definitely go on another Ama cruise. Read Less