AmaWaterways River Cruises Reviews
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Cruiser Rating
4.6
Very Good
814 reviews
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11-20 of 30 AmaWaterways River Cruises Reviews
Review for a Europe - River Cruise Cruise on AmaSonata
19Jay54
2-5 Cruises • Age 60s
My wife and I cruised with Ama on the Rhine a few years ago and had a great experience. We booked this most recent cruise without hesitation. It turns out that perhaps we should have hesitated as dealing with Ama prior to the cruise was a struggle and the actual cruise experience was very disappointing.
Let me start by saying we booked our cruise in 2020 however due to Covid we delayed the ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Hello there, we sincerely apologize for the disappointing experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas...
Sail Date: December 2022
Review for a Europe - River Cruise Cruise on AmaMagna
ArlingtonMom
6-10 Cruises • Age 40s
While the ship was beautifully decorated and the crew was great, we were extremely disappointed with the value for the money that we received. Ama was totally unrelenting in refusing to give us 5, 10 or 20% off to account for the problems with out sailing; not even $1 refund. Chief among them was the the ship stopped at the Bratislava shipyard and only offered one time to get back to the ship. ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
We sincerely apologize for the disappointing experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas of...
Sail Date: November 2022
Cabin Type: Suite (with Balcony)
Traveled with children
Review for a Europe - River Cruise Cruise on AmaKristina
Clover8
2-5 Cruises • Age 80s
My wife and I just returned from a 7 day Rhone River Colors of Provence cruise on the AmaWaterways AmaKristina. This was an expensive trip but we thought it would be worth it based on the reviews we had read. The boat configuration, shore tours, and housekeeping were fine. But we were very disappointed with the food (with the exception of desserts) and food is a large component of cruise ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Hello! We sincerely apologize for the disappointing experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas of...
Sail Date: August 2022
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
Review for a Europe - River Cruise Cruise on AmaLucia
cmktaylor71
2-5 Cruises • Age 50s
My sister and I chose this cruise to celebrate our 50th birthdays (both of which happened during COVID shutdown) and were so excited for this once in a lifetime experience together! We had both cruised larger ships (mostly Disney for myself and my family) over the past several years, but not together and thought this more intimate cruise style would suite us very nicely. This particular cruise ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Hello –
Thank you very much for sharing your recent experience here on Cruise Critic. We were very sorry to read your review and learn that certain aspects of your first river cruise...
Sail Date: June 2022
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
Review for a Europe - River Cruise Cruise on AmaLucia
mvdude1111
10+ Cruises • Age 20s
We are still onboard and will disembark tomorrow. This is a chartered cruise, and we are with a group of 74. The ship is new and beautiful. The common areas and the cabins are impeccably clean. The staff, for the most part, are very nice, friendly and helpful. Several of the passengers became ill onboard, I’d say around 30-40%. This was brought up to the cruise manager, Jonathan, early on in ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Hello! On behalf of the entire AmaWaterways family, I am sorry for the experience you had during your journey. We take pride in our work and want to take care of all of our guests while they...
Sail Date: June 2022
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
Review for a Europe - River Cruise Cruise on AmaDouro
Babs28
10+ Cruises • Age 70s
This was our 9th river cruise but our first on AMA. We have also been on more that 45 ocean cruises as well. It is advertised as a deluxe cruise line, but we did not find it to be that.
Portugal and the Douro River are beautiful and the tours for the most part were ok, but the food was not good, the breakfast buffet was good but the few lunches served on board and the dinners were not good. ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Hello Babs28,
Thank you very much for sharing your recent experience here on Cruise Critic. We were very sorry to read your review and learn that certain aspects of your first river cruise...
Sail Date: May 2022
Cabin Type: Balcony Stateroom
Review for a Europe - All Cruise on AmaDouro
imatravelinwoman
10+ Cruises • Age 80s
This was my third cruise with AMA and it was as disappointing as the other two were marvelous. First, the pros: large comfortable cabin with a balcony; SUPERB crew, service, food, onboard entertainment. Now the cons: there's no there there, nothing much to see along the banks of the Douro but vineyards, scrub bushes and more vineyards. Passengers spend as much time on a bus as on the ship (not ...
Read MoreSail Date: October 2021
Review for a Europe - River Cruise Cruise on AmaKristina
RCLCMJCJ
First Time Cruiser • Age 60s
Though I have traveled all over the world with friends and family, this was my first river boat cruise. Before you decide to go on an Amawaterways river cruise, I think you should close the glossy brochure and read actual reviews from travelers. It's all about expectations. The majestic views from the brochure are not the norm. The Rhine is a busy working river with cargo ships passing by often. ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Dear RCLCMJCJ,
Thank you for taking the time to share your valuable feedback with us. We are disheartened to learn that your experience was anything less than extraordinary. We will convey...
Sail Date: September 2019
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
Traveled with disabled person
Review for a Europe - River Cruise Cruise on AmaSerena
Proud American
6-10 Cruises • Age 60s
We chose this cruise to determine if a river cruise was a good fit for us. We have decided that for the money our bet is with the ocean cruises. If you are the type that can sit and enjoy a piano player or read. Then a river cruise is a good fit for you. We consider ourselves to be active and the River cruise just does not have enough activity. As for the rooms we upgraded to a balcony and ...
Read MoreSail Date: August 2019
Cabin Type: Stateroom with French balcony and outside balcony
Review for a Europe - River Cruise Cruise on AmaSonata
dmrice
10+ Cruises • Age 60s
After 5 spectacular river cruises with a rival company I took a chance on AMA based on their superior reviews, big mistake. The water level was too low to do our original itinerary (not AMA's fault) but the substitutions they made were ridiculous and certainly not comparable to what we booked and paid for. To date, no compensation or consideration has been offered. But besides the bugled ...
Read MoreSail Date: November 2018
Cabin Type: Outside stateroom with fixed window
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