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22 AmaWaterways Prague Cruise Reviews

As recommended by a CAA rep this cruise was very professionally conducted with a lovely ambiance in the cabins, dining rooms, lounges and upper deck. The ship was extremely well maintained and showed fine attention to detail. The ... Read More
As recommended by a CAA rep this cruise was very professionally conducted with a lovely ambiance in the cabins, dining rooms, lounges and upper deck. The ship was extremely well maintained and showed fine attention to detail. The environment was spotless! The staff was exceptionally polite, friendly and helpful at all times. They presented as personable and efficient, while showing great humour and care of all guests. The cabins were well appointed and included quality amenities. The quality, diversity and presentation of all meals was very impressive and met all dietary needs and appetites. Having foods coinciding with the countries through which we were sailing was a nice touch. The Chef's Table dining experience was a treat.There was a pleasant range of entertainment provided each evening. The options for shore excursions met all the interests and levels of activities for the guests. Having local, informed tour guides was a smart approach. The organization for participating in the excursions and ensuring that all guests returned by checking in using their electronic cards was a great safety measure. The Cruise Manager was exceptionally attentive and friendly, ensuring that all passengers were enjoying all elements of the cruise. The special touches of gifts and daily newsletters left in the cabins was very thoughtful. As this Danube cruise has been a long term dream and a definite "must" on my bucket list, I and my 4 fellow travelers found it an excellent experience and highly recommend it Kudos to Martina, Vesi, Christian, Carmen and Gregory for making our vacation memorable. Read Less
Sail Date May 2017
On the recommendation of our travel agent, we chose AMA Waterways over another popular cruise line. We chose to stay a few days in Prague before boarding the ship and the Old Town Hilton Hotel was top rate. From the minute we landed in ... Read More
On the recommendation of our travel agent, we chose AMA Waterways over another popular cruise line. We chose to stay a few days in Prague before boarding the ship and the Old Town Hilton Hotel was top rate. From the minute we landed in Prague AMA representatives were there to greet us and escort us to our transport bus. We were never left to wander around wondering where to go, what to do. The Cruise Manager kept us fully informed on activities through daily updates, complete with slide shows, at the hotel and onboard the ship. The Viola was luxurious, clean and spacious. The crew was friendly, polite and always ahead of our needs. The food could rival that of a 5 star restaurant. Oh, and the wine! All local and outstanding. Nice little touches, too, to make you feel comfortable while cruising ... live piano music in the lounge, coffee maker always filled. AMA selected the most knowledgeable and friendly tour guides who provided so much information on the towns we visited. We have no negatives and only one regret: we had to come home. I'd give AMA 10 stars if I could. Read Less
Sail Date October 2016
From the ship to the crew, cruise manager, food & wine, to the shore excursions - everything was absolutely flawless! The cabin was roomy, great bed and nice linens, with good storage space; bathroom was generously sized and even had a ... Read More
From the ship to the crew, cruise manager, food & wine, to the shore excursions - everything was absolutely flawless! The cabin was roomy, great bed and nice linens, with good storage space; bathroom was generously sized and even had a line to hang laundry in the shower; had a very nice balcony to sit on when we weren't feeling sociable. The ship is new, and looks fabulous. There is a small pool with a swim up bar on the sundeck. Lots of space to lounge & socialize up there, too. The crew were fantastic, every one of them was concerned that we had everything we wanted when we wanted it, and even if we didn't know we wanted it. The cruise manager was very personable, and gave us loads of tips about the ship, ports and excursions. The on board and dock-side entertainment was excellent, all quality local talent. The excursions were all perfectly managed, prompt, and gave us a great overview of the cities we visited. Not only can I not find a single thing to complain about, I have to say I give them a rave review. As we were traveling, we asked our fellow ship mates what they thought, and all felt the same - awesome in everyway. Some were *very* frequent cruisers on many other lines, and said that this had been their best experience yet. It's definitely a case of 'you get what you pay for.' Read Less
Sail Date June 2016
We took the Amawaterways Danube River cruise from Prague to Budapest. After a three day visit to Prague, we boarded the ship in Vilshofen for a 6 night trip, followed by a one night stay in Budapest. Most of the excursions were included ... Read More
We took the Amawaterways Danube River cruise from Prague to Budapest. After a three day visit to Prague, we boarded the ship in Vilshofen for a 6 night trip, followed by a one night stay in Budapest. Most of the excursions were included and had a wide choice of difficulty to accommodate every passenger. The few extra trips that we took were well worth the money as well. All of the tour guides we met were well qualified and informed, especially Radic in Prague. The tours were varied in interest We enjoyed them all. The on-board entertainment was varied and first rate. The staff were attentive, friendly and approachable. Lisi was a wonderful cruise director and made the cruise fun and enjoyable. She, and her staff handled everything. The food reflected the local cuisine and was delicious. The ship, Amaprima was comfortable. It was not crowded, yet it was easy to meet new friends. All in all, an excellent trip! Read Less
Sail Date June 2016
Was looking for a Danube cruise and AMA got good reviews on Cruise Critic. It lived up to all the positive comments. The ship was beautiful and spotless, the staff exceptional, food very good. Loved the excursions and the excursion leaders ... Read More
Was looking for a Danube cruise and AMA got good reviews on Cruise Critic. It lived up to all the positive comments. The ship was beautiful and spotless, the staff exceptional, food very good. Loved the excursions and the excursion leaders -- this is important as much of the time is spent exploring the gorgeous Eastern European towns. They were extremely knowledgeable (many historians, teachers etc) and anything but dry! The entertainment the ship provided was also wonderful, from the onboard musicians to the beautiful concert in Vienna to the illumination cruise in Budapest. Special thanks and kudos also tto the Ship Manager John Riley. He was calm, knowledgeable and in control of all aspects of the tour. And if he didn't have an answer, he got it ASAP. We arrived in Prague a day before the tour officially started and he was already behind his tour desk in the hotel lobby. And he has a great sense of humor! Read Less
Sail Date April 2016
My husband and I were a little apprehensive to book any cruise, as my husband gets a little green with the rocking of a boat. There was no rocking whatsoever and we spent some of our time on the top deck enjoying the scenery. We booked on ... Read More
My husband and I were a little apprehensive to book any cruise, as my husband gets a little green with the rocking of a boat. There was no rocking whatsoever and we spent some of our time on the top deck enjoying the scenery. We booked on the AmaSonata... the "Romantic Danube"-Wine Theme Voyage and had a vacation of a lifetime. We spent our first 3 nights in Prague. The hotel was nice and the beds were very comfortable. We went on a city tour of Prague....beautiful and so much history. Ama had optional tours to choose from. We went on the Terezin Fortress tour, which we would recommend to anyone. We spent a wonderful week on board. The ship had everything we needed and more. The food was delicious, as was the wine (which there was an never ending flow). The service was awesome. The staff and crew incredible and all had a great sense of humour. The crew let us know when we would be entering a lock, as this was an interest of a few in our group. Very interesting. The whole experience from when we arrived to our extension in Budapest, left nothing to be desired. A warm thank you to all the staff and crew. We didn't meet a staff member we didn't like. Awesome sense of humour. There were a variety of excursions to choose from, all of which were interesting and informative. There wasn't a town which was too big or too small. There was amazing history in each and every one. I would recommend this cruise Read Less
Sail Date November 2015
Where to start? My family and I booked a cruise with amawaterways entitled "romantic Danube" a offering of ports from Prague to Budapest in about 10 days(though 7 day cruise). Sailing in November through middle and eastern ... Read More
Where to start? My family and I booked a cruise with amawaterways entitled "romantic Danube" a offering of ports from Prague to Budapest in about 10 days(though 7 day cruise). Sailing in November through middle and eastern Europe is really taking a chance on weather so be advised. You could have rain and fog the whole time with temps never climbing out of the 40s. We had a stroke of good luck, weather wise. Temps stayed in the 50s and low 60s during the day and most of those days were sunny. Good for travel bad for an already low river. More on that later. The ship: The amasonata. Almost nothing to complain about, its brand new. It's very clean, well appointed and has a lot of ammenties that large cruise ships have;pool, gym, hair salon, massage, running deck, lounge, bar. Rooms tend to be on the smaller side, but honestly with a 160 person capacity, they do wonders with space. Apple monitors in every cabin but honestly those were awful. The internet was shoddy at best. I know you don't go on a cruise to surf the net but if you offer such a cool high tech thing in your room, it should work better. Stairs to bottom level of the boat are extremely steep. I'm a young guy and I was afraid to walk down at night. Staff: All the staff were friendly and always corurteous. Everyone knows English well. Most are from middle/Eastern Europe. Everyone says hi all the time, which can get a little over done on such a small ship but I think that's my introvert speaking. Food/Drink: Everything is excellent. They fed you really well but not like a large cruise ship does. Larger ships stuff you with empty sugar and burgers and that's not to say they didn't have junk food but it wasn't in your face. If you had all three meals on the ship, you would never go hungry again. Basic wine and beer is complimentary with meals. They do change up the wine but the beer, which is standard imo, stays the same,which can get boring. Cocktails in the bar are additional. If you didn't have formal breakfast or lunch in the main dining room there would always be a "light fare" in the lounge that would suffice. Two main places to eat, the dining room and the "captain's table" which like most cruises is the "fine dining" option aboard and you need reservations. But like I said, food was quality with moderate portions, especially if you ate everything. Onboard entertainment: Lets be honest. These cruises are marketed towards an older crowd. You're not going to get silly antics of Broadway rip offs and hack comedy routines here. That's totally good though. I felt onboard entertainment was on the lighter side of things. They have a pianist that does karaoke and some lounge type music and a couple nights of the tour we had some great musicians play for about an hour. They should try and introduce more port talent at each stop. Though I was happy the entertainment was a little more adult. I'm 32 and rather watch a great guitarist and violinist play folk music rather than some cruise bimbo sing show tunes. Ports of call/tours: Major bias here. I do not like tours. I despise walking around with the little earbuds listening to a tour guide ramble on about centuries of info that you will never retain. It's tiring even for a young person. Also, churches.Gosh I know Europe has a lot of churches but seriously... One or two during an entire trip is enough. They are all the same and all have too much money that should go to help the poor. With that said! Amawaterways does a better job than most companies at coming up with variations and different tour offerings like, hikes, bicycles, food prep,concerts.Some are additional so be aware. Personal opinion, they should forgo small towns , mainly in Germany and Austria as they are tourist traps and all the same small town squares, and focused on the larger gems like Prague and Budapest. Also, we were in the same town as a historic bmw factory. Why not offer a tour there? They do conduct them. Get on that Ama! One thing to conclude on the port tours. I do appreciate the different walking paces they offer. My father has some trouble walking long distances and it was nice to know there was an option but I stress he took the regular walking tours and was fine. Walking sticks, umbrellas, walkers are always available to people. My biggest issues: A river can cause many issues that are out of your control. We never made it to Budapest via ship because the water level was too low. They bussed us in but it totally ruined the experience of such a beautiful city and gave us no free time there. This is a constant issue with all cruises. All they want to do is hold your hand and not let you experience things by yourself. No different with Ama. Also, we were notified that we had to back track from our port to a previous port because of more river related issues and were told last minute. This compounded issues related to our flight because of the ongoing Lufthansa strike as we now had to be bussed three hours into Budapest again to get out flight. Now I say this with much reservation. We booked our flights through amawaterways as well as getting their insurance so this is my experience. Our flights back to the states were cancelled due to the strike. Amawaterways did rectify the situation in a appropriate time and put us on a comparable flight schedule back to the states. I am unclear whether more hassel would have come about if we had not booked through them. So get trip insurance people! The end of our trip was just not good. All I can say is that you take a chance if water levels are low. It's out of their control but what is in control is when they tell us this information. You pay a steep price for these vacations and I'm still not convinced they do everything in their power to keep communication constant. Read Less
Sail Date November 2015
Our first and probably our last river cruise. Our 7 day river cruise of the Danube was dubbed, by all the guests, as the 4 day bus cruise. We were bused and only used the Dolce as our hotel. Now we sure understand global warming and ... Read More
Our first and probably our last river cruise. Our 7 day river cruise of the Danube was dubbed, by all the guests, as the 4 day bus cruise. We were bused and only used the Dolce as our hotel. Now we sure understand global warming and weather can not be controlled. We were told in Prague, the day before the cruise was to begin, that due to very low water tables on parts of the Danube we could begin our river cruise as intended but must now travel further south to meet our riverboat. Ok, we are stuck and have no choice. And we still think we are in for a new wonderful adventure. We set off at 8:30 a.m. for a 9 hr. bus trip. One stop in a town that has nothing to offer, I even forgot the name. But we are dumped there for 2 1/2 hrs. nothing to see, nothing to do but walk a bit and just sit and wait for the bus. The tour director couldn't even find any redeeming qualities about the town. Then the ride continues with 2 pee breaks at gas stations! Yes, gas stations. About 5:30 pm we arrive on the boat. When we arrive, one guest was so irate about the lousy bus ride, on old beat up buses too that he demanded from the cruise director why he got from Dallas to Prague faster then it took AMAWaterway to get him from Prague to the Danube River? They has no answer. It is announced that all must meet in the lounge for the new itinerary information. Yes, are still going to Nuremberg but it is now a 4 hr. bus ride, each way, for a 2 hr. tour. No way. The staff is shocked that most of us said NO, not after the 9 hr. ride. They then find a local tour but again, its a town with nothing to do. So we are bused for a few more days and we finally sail for 4 hrs. one afternoon along the Danube. 4 hrs. This was our one and only time actually enjoying the Danube. The last 3 days, they sailed at night, so you say nothing. A day trip to Salzburg was enjoyable but again a long bus ride. Our last stop was Budapest for an overnight before disembarking. A beautiful surprise as the city is wow and stunning. We enjoyed the crew, the food was just average on board, we had better meals while on tours and at additional costs. Now what truly turned us off, was that as we got to know the staff, we found out that the water issues on the Danube began in June and the re-routed itinerary wasn't just for us but had been going on for months. Now that takes some nerve from the company not to inform guests months in advance of this issue. They knew well before final payment that we would have a revised itinerary and one that was really shabby. And they did it for most of the season. No consideration to ask us if we wanted to cancel, re-schedule or still do the cruise. Oh and if you are taking a river cruise in the future, don't waste your money on a balcony or the "french balcony"( this is just a sliding window, no balcony). The river boats all tie up in tandem and you walk from one boat to the next to get to the dock. So each morning, you wake up, open the curtains and see a couple from the next boat staring at you from about 2-3 feet away. Waste of $3800 each for 7 days, & the post part, not sailing on the Danube for this truly lousy first experience. Read Less
Sail Date October 2015
We cruised on AmaSerena on the Dnaube during September and thoroughly enjoyed it. The ship was new and well laid out. Our Crusie Director, Dejan Stancic was outstanding....professional, pleasant, helpful and a delight to deal with. Our ... Read More
We cruised on AmaSerena on the Dnaube during September and thoroughly enjoyed it. The ship was new and well laid out. Our Crusie Director, Dejan Stancic was outstanding....professional, pleasant, helpful and a delight to deal with. Our cabin on the lower deck was comfortable and well planned. The bathroom had a spacious shower despite its small size. The staff and crew onboard were unfailingly wonderful. There were many nice touches such as serving food or drink that were a specialty of the area in which we were cruising. The meals were delicious,fresh, well prepared and the selection was very good. We particularly enjoyed our server, Viorel ,in the dining room. Wonderful service with a great sense of humour. They were very generous with the wines and beer at mealtime and we appreciated having local wines along the way. We enjoyed all the tours ,most of which were included with a choice of activity levels. The itinerary was well paced and interesting. The ship has a shallow draft and unlike many other ships that were unable to get into Budapset due to low water levels on the Danube,ours did. The highlight for us was the "Illumination Tour" of Budapest. It was a wonderful vacation and we look forward to cruising with Amawaterways again in the future. Read Less
Sail Date September 2015
Second cruise with AMA- even better than first. Friendly, professional crew, beautiful clean ship, great food presented beautifully,wonderful tours, lots of options.Chef,s table was wonderfull! Cabin had french and regular balcony, ... Read More
Second cruise with AMA- even better than first. Friendly, professional crew, beautiful clean ship, great food presented beautifully,wonderful tours, lots of options.Chef,s table was wonderfull! Cabin had french and regular balcony, beautiful marble bath, great movies on TV. It was a perfect trip with many highlights. Read Less
Sail Date April 2015
This was our first river cruise, but it seems to us that it would be hard to top. The staff was outstanding, the food and wine excellent, the ship's facilities were everything we expected. Our cruise manager, Kata, was tireless in her ... Read More
This was our first river cruise, but it seems to us that it would be hard to top. The staff was outstanding, the food and wine excellent, the ship's facilities were everything we expected. Our cruise manager, Kata, was tireless in her efforts to make sure everything went right. We had a great time! Forced to nitpick, the internet service was sometimes slow, but it was complementary and you know, we're not really on the cruise to surf the internet now are we? Read Less
Sail Date December 2014
Food and preparation were of upmost concern to us when looking for a cruise. Given that food is our vocation and avocation, preparation, quality and presentation are essential. We believe that the ingredients were of high quality. However, ... Read More
Food and preparation were of upmost concern to us when looking for a cruise. Given that food is our vocation and avocation, preparation, quality and presentation are essential. We believe that the ingredients were of high quality. However, the cooking preparation and menu were quite confusing. Chef is obviously aware of modern cooking techniques, with his use of sous vide, etc. This is a fine preparation method, as we use it at home. However, the food cannot be served right out of the bag. Things like steak, lamb, etc. need to be finished in a pan or on a grill to bring out the flavors of the food and finish the cooking process. The menu seemed to be of an Austrian-European cuisine, not quite consistent with modern tastes. It was pretty flat and often over salted. The soups were not edible-watery with lots of salt. On one evening, a white river fish was served. During the first bite, my mouth was full of pin bones. We were quite unhappy with the land excursions. They didn’t seem to be well thought out in many cases and ended up being “forced marches”. Clearly the closing of the shops during the holidays were not considered in the planning. The lack of shopping took away from the experience and left lots of free time with little to do. Most of the guides hurried through the tours, leaving no time for lingering or picture taking. Many of the passengers were elderly or senior, which made difficult walking over uneven surfaces and cobblestone streets. While the line plans a slow group, there is still no time for picture taking. The beer tasting and especially the coffee tasting made no sense. Why would you take a long bus tour only to sit in a restaurant and drink a cup of coffee? There was no tour involved. The guide on the coffee tour, luckily, took us to an unplanned site-which just happened to be a Unesco World Heritage site. Why would this not be planned? No time for pictures, again. The wait staff, in our opinion, really needs additional training. Some of them appeared almost surly at times and didn’t really treat us like guests-they were more like waiters in a bistro on the street in Paris. I think, in large part, the crew was exhausted and really ready to get off the ship and go home; pretty much that’s all they could talk about, which I don’t blame them. However, as guests, this should not be of our concern or issue. I read a piece recently which explains some of this-on European river cruises, there is lots of competition. Small ships like the AMASonata do not have fully equipped kitchens because of the size of the ship, hence sous vide. Also, most of the crew is from the Baltic area where they can get staff for less money. The customer service and hospitality industry here apparently does not have the same standards as the US, Europe, etc. Smoking by the crew was awful, since we were on the violin deck and the smoke in the restaurant filled up the floor! We loved the ship, the quality of the cabin and the services of the captain, crew and housekeeping.   Read Less
Sail Date December 2014
This was our first river cruise and we chose the Danube beginning with a land pre-excursion in Prague. We chose AmaWaterways based upon recommendations by friends as well as our travel agent. They don't advertise like other river ... Read More
This was our first river cruise and we chose the Danube beginning with a land pre-excursion in Prague. We chose AmaWaterways based upon recommendations by friends as well as our travel agent. They don't advertise like other river cruise lines so I was always wondering how they would compare to commercials I'd seen. We are now loyal AMA cruisers. It was so elegant and was far beyond my expectations. The staff was remarkable, food was fabulous, wine, free flowing, local guides were extremely informed and spoke perfect English. There were also several optional land excursions that gave us even more insights into local culture. The major ports such as Vienna and Budapest were fabulous, but the smaller ports such as Bratislava and Regensburg were equally as beautiful. The ship was just beautiful and had every amenities you could imagine. There was nothing missing! We have done ocean cruises on smaller ships that excelled in elegance and AMA does the same. I highly recommend them. You won't be disappointed!! Read Less
Sail Date October 2014
My husband and I just returned from a 10-night cruise tour on the AmaSonata, with AMA Waterways, in Eastern Europe. We chose a cruise tour that began with 3 days/nights in Prague. Both the land pre-cruise portion, and the cruise itself, ... Read More
My husband and I just returned from a 10-night cruise tour on the AmaSonata, with AMA Waterways, in Eastern Europe. We chose a cruise tour that began with 3 days/nights in Prague. Both the land pre-cruise portion, and the cruise itself, were outstanding in every way. Prague is colorful, lively, musical, artistic and fairytale-like with its historic buildings and joie de vivre. We also visited small towns in Bavaria, Germany, the wine region river valley of the the Wachau in Austria; and the cities of Vienna and Budapest. Our tour guides throughout were informative, hard-working, intelligent and knew just how to bring each location to life, and often with limited time. Our stateroom, which had both a balcony and French Balcony, was spacious, giving us that special quiet place to sit and read and watch the world go by. The crew was most welcoming and hospitable throughout our stay. Kata, our cruise manager, appeared to work overtime to make sure all passengers were enjoying their experience. The cuisine was always a delight, with local specialties reflecting the regions, included daily. Specialty dining was available and offered a quiet, more intimate venue at the rear of the vessel, and again providing topnotch offerings. I loved my massage, available from Alina, who also served as the hairdresser, flower-arranger...quite a multi-tasker. Nighttime entertainment was available for those who seek live performers, often showing off their local folklore in music and dance. One highlight for us was a concert in Vienna at Auersperg Palace. I just can't say enough about how pleased we were with the trip on this state-of-the-art ship!!! Read Less
Sail Date October 2014
My husband asked me to arrange this cruise to celebrate our 46th anniversary. We were sure we wanted to cruise the Danube River; so the biggest decision was itinerary and date. I knew I didn't want to go later than September or ... Read More
My husband asked me to arrange this cruise to celebrate our 46th anniversary. We were sure we wanted to cruise the Danube River; so the biggest decision was itinerary and date. I knew I didn't want to go later than September or earlier than April. We arrived in Prague April 29. We took advantage of the 3 day pre-cruise package in Prague, staying at the Intercontinental Hotel, which we enjoyed...great breakfast buffet each morning. We were met by AmaWaterways at the airport in Prague at 9:30 in the morning and taken to the hotel where we met Rachel Coutos-Gomez, our Cruise Manager. Our room was ready for us. For the next almost 2 weeks, Rachel worked tirelessly! I don't know when she slept. She was always on the ball, arranging the city tours, buses, guides, optional tours, etc. And, her suitcase must be huge, because she changed clothes several times most days...and had an outfit to compliment each port, it seemed. She even arranged a special tour of the Doheny Street Synagogue in Budapest, at the request of fellow passengers. And, at the end of the cruise in Budapest, she escorted each passenger off of the ship...even those who left the ship at 3 a.m. She is a gem to AmaWaterways!! Hotel Manager Victoria was also wonderfully helpful and cheerful at all times, as was Maitre 'd Cipi. Captain Andreas had a great crew. He may be short in stature, but he knows how to run a “tight” ship...especially going through those narrow locks! Hats off to him! I thoroughly enjoyed Rachel's talk on the workings of the river lock system...very informative. The ship, itself, was wonderfully decorated. Our cabin had a French balcony, which allowed us to check out the river scenery when we were in the cabin. The cabin had plenty of storage area. We didn't feel cramped. Fahro, our cabin steward, was great! He was very pleasant and he kept our room straightened up, replenishing bottles of water each day. One evening, he had kissing swan towels on our bed, celebrating our anniversary. And, the dining room staff brought out a special dessert for us at dinner. The lounge had plenty of seating. It was nice to sit in there in the afternoon and read or watch the river scenery. After 3 days in Prague and a bus trip to Nuremberg, we began a wonderful cruise down to Budapest. The scenery was exquisite; and, even though it was a little windy and cool out on the deck, most days the sun was shining and the weather was beautiful! Some of my photos look like postcards! We thought all of the city tours did a good job of introducing us to the best that each city had to offer. We mostly had great tour guides in Nuremberg, Regensburg, Passau, Vienna, and Budapest. When we go back on another cruise, we'll know what to concentrate on...or what to see that we didn't get to see on this trip. In Regensburg, we had Henry (Helmut) Winkler....an older version of the Fonz! We only wish that we'd had a little more free time in most cities. It seemed like we were always in a hurry to make it back to the ship. We're not big shoppers; but we would have liked to have done a little more exploring...and eating! Speaking of eating...we thought the food onboard AmaLyra was very good and the waitstaff attentive and pleasant. Breakfast buffet was great! There were plenty of breakfast meats and fruits. We could special order eggs; or have a made-to-order omelet. It seemed there was a special each morning, whether it was grilled mushrooms, baked tomatoes, French toast, etc. The bread and pastry table was so wonderfully tempting. And, in addition to a selection of juices, a bottle of champagne was available to make mimosas! At every meal, there was also a selection of cheeses. For lunch, we could order from the menu...soups, sandwiches, entrees or partake of the buffet. There were plenty of salads and salad makings, meats, and cheeses. Then, there was usually a pasta dish of the day. There was either a cream based or broth based soup at lunch and dinner. Both were delicious; but, personally, I enjoyed the broth soups better. For dinner in the dining room, there was an option of 2 appetizers, 2 soups, 3 entrees, and 2 desserts. If none of the entrees suited you, we could order staples of salmon, steak, or chicken. One of the entree options was always vegetarian. At one meal, the 6 of us at the table made our entree selections and then asked to have the vegetarian entree served for the table to taste! Wine and beer were complimentary at lunch and dinner. On a couple of evenings, entertainment was brought onboard. While it was nice; we didn't think it was anything really outstanding. We did enjoy the piano player each afternoon and dancing in the evening. My husband took advantage of the 3 guided bicycle tours, which he enjoyed. We love river cruising. This is our second river cruise and we're ready to book another one. We like the intimacy. It's so much more easy to meet fellow cruisers. We made some wonderful friends, with whom we will keep in contact. We will definitely book with AmaWaterways again. Read Less
Sail Date May 2014
We cruised from Prague (actually a bus trip from Prague to Vilshofen via Regensburg) to Budapest. We had a Category C, cabin 230. Embarkation at the Hilton Old Town was quite easy. AMA sells a pre-tour which stays at the Hilton. We ... Read More
We cruised from Prague (actually a bus trip from Prague to Vilshofen via Regensburg) to Budapest. We had a Category C, cabin 230. Embarkation at the Hilton Old Town was quite easy. AMA sells a pre-tour which stays at the Hilton. We stayed there on our own, and there are other hotels on that block. All you need to do is get your bags to the bus in front of the Hilton by the departure time. AMA will load all bags, other than the smallest carry-on (purse or back pack), in the luggage compartment of the bus, and it will not be available until the bus reaches the ship. No roll aboards in the passenger compartment. Embarkation at Vilshofen was very easy. It seems the entire crew worked to load the bags, which are promptly delivered. The cabin was small, typical for river cruises. However, I note that if you sit at the desk, no one can pass between the bed and the chair. The cabin has a flat screen TV. Reception is poor. There was entertainment nearly every night, and a piano player on board. The bathroom is small and space is tight. There is not room for two people in the bathroom at the same time. The shower is small and odd shaped. The electrical outlet in the bathroom is behind the medicine cabinet door, so you can't plug something in and use the medicine cabinet mirror at the same time. There is an additional mirror. Food was very good. There was never a time that I could not find something I would eat. Often it was tough to choose. There was ice cream after each lunch. The ice cream steward was the second most popular person on the ship, after Valentin, the wine steward. Ice cream flavors changed every day. Beer and wine is provided for lunch and dinner. Champagne (or Proseco) was available for breakfast. The wine steward, Valentin, was always available to refill the beer and wine. I think in the entire week we never had to ask for a refill as Valentin was always there first. The beer and wine were good. I think our group of 4 rejected one selection at one meal, and Valentin promptly served an alternate. Service by the entire crew was outstanding. Of course, in a river cruise, the crew is always there with you. You see the captain multiple times a day, and he eats in the same dining room. The hotel director and cruise director have desks out in the open. The purser is always at his post. The service is what really distinguished this cruise from our past cruises. We tried doing laundry, but the room does not breathe well, and the bathroom does not breathe at all.. The ship offers laundry service, which we used 4 times. Very prompt and efficient. The cost is modest compared to hotel rates. I think we paid about 1.20 Euro (about $1.58) to wash, but not iron, cotton t-shirts. Tours are included. All of the tours were good. Local guides who knew the area. The ship tried to stratify the tours where possible into active, regular and slow. We selected active where possible. On occasion, the ship offered extra cost tours. We took one, a trip to Schoenbrunn Palace in Vienna. (We were returning to Vienna, and Schoenbrunn is a little out of town.) That tour was excellent. We stayed at Schoenbrunn to explore the extensive grounds, and took a taxi back to the ship. One of our reasons to take the Prima was that it had a pool and Jacuzzi in the pool. The weather was generally not conducive to being in a pool. The one time I went and it was sunny, the pool was at about 70 degrees F. The "Jacuzzi" consists of jets at one end of the pool. As that end was monopolized by a group of 6 who were partying, I never got to try the Jacuzzi. My sense is that whether or not the ship has a pool should not be a consideration. Our cabin had a French balcony. That means sliding glass doors. Other than one afternoon of scenic cruising, you don't need a balcony. Moreover, as the ships are moored together in ports, there is often another cabin facing yours while in port. On one occasion (I think in Budapest), we had a view of the town from our "balcony," but the doors were easily accessible by anyone walking on the pier. We typically take and use balcony cabins on ocean-going cruise ships, but I would judge a balcony as less essential. If you want to see the scenery, go up on top. More than enough chairs and a better view. We did not try the specialty restaurant (which is also included in the price). Our friends did and loved it. The menu is the same for the entire week. Disembarkation was a breeze. The cruise director arranged for a taxi. One significant ding (at least to us) was that the internet was the worst of any ship we have every been on. (That includes large liners where internet could only be accessed in a few locations.) Even if sitting in the lounge, while at a dock and not moving, the connection could and would disconnect with regularity. Signal strength in our room, which was at some distance, was consistently good. It's just that the system repeatedly fails. Some programs could not be accessed at all, including my proprietary office software. The hotel manager took regular reports, and photographed error messages to send to IT at the Hq, but we never heard back. If you sat in the lounge and connected, and the signal dropped, you would hear sighs and cursing around the room. Would I travel with AMA again? Absolutely. Would I take a river cruise again? Absolutely. For business reasons, I'll need to solve the internet issue. Read Less
Sail Date May 2014
We are very well traveled, and know what to expect from a travel experience. Ama waterways did not fulfill our expectations at all. Our trip was Prague to Budapest on the not so blue Danube .Our stay at the Intercontinental Hotel in Prague ... Read More
We are very well traveled, and know what to expect from a travel experience. Ama waterways did not fulfill our expectations at all. Our trip was Prague to Budapest on the not so blue Danube .Our stay at the Intercontinental Hotel in Prague was nice. The location was great. Our ama tour guided tours were not so great. Thank heavens we spent 3 days in Prague prior to Ama contact, so we were able to see many things that would have been missed by relying on ama tours. The guides in Prague did not speak English very well, and many times it was very challenging to understand the information being provided. The "included" tours were rushed. We would be shown the outside of buildings or churches. If you wanted to see further into the buildings, there was usually a fee, which you paid yourself when you were on your "free time". This scenario was the setting for all of their included tours for the entire trip. The fees, for the most part were nominal, but..... The expensive optional tours, which at times were also rushed, did include many of the entrance fees. After an hour or two, the guides would tell you that you now have "free time" to explore on your own, then disappear so that you could not ask further questions or find out other information. You "met up" with the guide at a predetermined place for your walk or bus ride back. The different levels of walking so advertised, was a complete joke. As I was told by the VP of guest relations, their advertisement states that the "gentle walkers" or the late risers groups or even active walkers, were stated to be "when available". (I must have missed that paragraph as it was rarely available)  Everyone was grouped together, and hopefully you could make the bus prior to departure. Our embarkation in Nuremburg was without incident and very smooth. We had a suite with French balconies, which were really not needed. In each of the ports they dock the ships side by side, up to 4 deep (not just ama...all the lines do this), so you cannot even open your drapes because you would be staring into the cabin next to you on the next boat. You had to walk through each of the lobbies of the boats until you reached your boat. The ports are not close to the towns that you visit, so unless you are on a tour, you must find your own way into the towns, and more importantly back to the boat. It would have been a nice gesture for ama to provide a continuous running shuttle for this purpose. The service on the ship for the most part was very good. Overall communication, poor. It would have been nice to know where we were on the river at any given time. The captain did little to provide information of any kind Our suite, which was on the small side, was spotless. The beds were VERY HARD. Our cabin attendant managed to make them bearable by adding padding etc. He was great.. The food was good, nothing special. Your meals were either buffet or at dinner, served in the small dinning room. The head maître d told me, that, If you did not eat in the dinning room, you did not eat. As I was again told by the VP of guest services," we don't advertise or provide the amenity of any kind of room service.". There are many locks that you travel through while navigating the Danube. It is a slow procedure .For a good part of our trip we were not allowed on the top deck due to the numerous bridges and the minimal clearance afforded the ship. The adds showing everyone on the top of the boat relaxing and looking at the scenery are somewhat misleading, depending on level of the rivers and of course weather. Because we are well traveled, and can adjust to just about any situation, we had a wonderful time. The cities are beautiful. May is concert time in Prague. Many venues, especially in the churches are free. The optional concert in Vienna is a must, as is the "horse show" and ranch in Budapest. Budapest is also a wonderfully beautiful city. We extended (not with ama) at the Sofitel chain bridge hotel. The rooms were very nice and comfortable, the service excellent and the views spectacular . We will probably venture to another river cruise, but it won't be with ama. The overall experience with them and their tours was very disappointing. I found their guest relations department to be unconcerned and superficial in their responses to problems and concerns that we voiced regarding our welfare and the welfare of others with disabilities or mobility problems. Read Less
Sail Date May 2014
AMA Waterways Danube cruise was exceptional in every way. My husband and I and 10 other couples recently sailed the Romantic Danube itinerary from Vilshofen to Budapest. In every way the cruise exceeded our expectations. The staff was ... Read More
AMA Waterways Danube cruise was exceptional in every way. My husband and I and 10 other couples recently sailed the Romantic Danube itinerary from Vilshofen to Budapest. In every way the cruise exceeded our expectations. The staff was wonderful, there to assist, but not obtrusive....attentive to needs, but not smothering, very friendly, welcoming, and ready to accommodate. We all had Category A staterooms on the top deck...the rooms were very nicely arranged (but small, as expected) with huge windows and comfortable beds. The dining area was large and well arranged, the food was very good, and the staff here took care to meet everyone's needs. Breakfast and lunch were expansive buffets, dinner was by menu, with several choices. Wine and beer was complimentary at lunch and dinner. The shore excursions were included in the price and were handled well with the passengers being divided into smaller groups, mostly based on activity level. For the most part, the offered shore excursions were tours of the ports. There were a few optional tours offered...these, too, were handled efficiently and were wonderful. This was our first ever cruise and we highly recommend the river cruise experience, especially with AMA. It all was quite perfect. Read Less
Sail Date April 2014
The Amawaterways staff was outstanding. The ship was great. We were on the top floor with a Juliet balcony. I thought that the tours were wonderful as were the local guides. The food outstanding(except we've had better bread on big ... Read More
The Amawaterways staff was outstanding. The ship was great. We were on the top floor with a Juliet balcony. I thought that the tours were wonderful as were the local guides. The food outstanding(except we've had better bread on big cruise ships). Free wine, beer and soft drinks with meals a plus. The cruise line was very classy in our opinion, giving us Christmas presents and bon voyage presents at the end of the cruise. The entertainment at night was very enjoyable. We loved the free wifi and internet in each cabin. We did think though that it was too cold to travel in Europe then. We only saw Christmas markets 1 day in Prague. Christmas day everything was closed and we had to scrounge to find somewhere for lunch before we got on the ship. We had too much time to kill in Wurzburg waiting to reboard the ship. It was too cold to walk around. I would DEFINITELY recommend this cruise line to everyone....just not in the winter. Our cruise director, Sebastien Leroy was also wonderful. It was outstanding working out in the gym, watching the castles along the river...but the gym should have an elliptical as well as bikes and treadmill Read Less
Sail Date December 2013
This was our first river cruise so we have nothing to compare it with other than luxury ocean cruising with Silversea and Regent. It was called "Great Capitals and Vintage of the Danube". It started with a 3-day land ... Read More
This was our first river cruise so we have nothing to compare it with other than luxury ocean cruising with Silversea and Regent. It was called "Great Capitals and Vintage of the Danube". It started with a 3-day land pre-extension in Prague (based in the very nice Hilton Old Town), followed by a 7-day cruise from Vilshofen to Budapest. It was a wine-themed cruise, with multiple on-board tastings of St. Frances winery (Sonoma Valley, CA) excellent wines, and opportunities to visit several Austrian wineries (not so excellent). We enjoyed our mostly stress-free easy-paced cruise and interesting shore excursions, but would not recommend it if you absolutely MUST have gourmet cuisine or stellar dining room service and fine wines when you travel. PRAGUE 3-day pre-cruise: we met our pleasant and intelligent cruise director Uwe Nietschke (sp), who coordinated a well-organized and interesting stay which started with practical recommendations for local restaurants, ATMs, safety, etc the first post-jetlag check-in evening. We had an interesting second day sightseeing tour (bus and walk) with a stimulating local guide, then just the right amount of free time. The Hilton Old Town was centrally located with good service and comfortable rooms. The optional, extra fee private Lobkowicz Palace tour the second day was fascinating, with many old musical instruments and weapons on display, followed by a classical music performance. We did not go to Terezin, a former internment camp for Jews, as I had been there before, which was another optional sidetour (recommended if you have any interest in European Jewish history). Instead we visited the Museum of Communism on our own (Uwe helped us with details), sandwiched between a McDonalds & a casino. We then were bussed over to the ship in Vilshofen, with a stop in the colorful old city of Regensburg on the way. We did a city walking tour with a well-spoken guide, then had free time (we opted for a tasty local cuisine lunch at Regensburger Ratskeller in the town square). EMBARKATION was easy (walk right on), then everyone sat in the noisy lounge area for 30-45 minutes until cabins were called (it might have been particularly noisy because there was a very large lively group traveling together from Puerto Rico). It was crowded during the initial milling around with limited service and toilet access lines, but I do not know how this could be improved. A lot of time (too much) was spent introducing all staff. CABIN: (AA violin deck) was modern, always immaculate, and spacious enough, with a beautiful bathroom (would be too small if you are a Person of Size) and two balconies (one where you could sit outside if weather would allow it). The queen-sized bed was disappointingly hard, with no option to turn the mattress over for a softer side, as we have seen on Silversea. The free in-room WIFI worked quite well most of the time (not in locks) and was a refreshing change from ocean cruising where wifi is slow and very expensive. There was an in-room fridge to use as you wished, or with the free still water (no sparkling option) provided daily. Laundry service was quick, efficient, and cheap, so I used it several times instead of struggling with in-sink rinseouts and line-drying (our clothing was only lost once, then found, with apologies). DINING: On-board dining and waiter service were mediocre, but tolerable. Breakfast and Lunch were basic buffets, crowded but always with a place to sit on comfortable chairs, adequate enough, with fresh produce, but nothing special except for the breads, which were fresh and crispy, baked daily. Pastries and cookies were mediocre. Guests were oddly not allowed to take their (free) food on a tray into cabins, which would have helped alleviate the crowding or allowed for privacy when guests are not in a social mood at mealtime. Each day also offered a clear or creamed soup option, and the creamed misc vegetable soups I tried were quite good. The overstressed waiters not uncommonly had difficulty keeping track of any unique requests (e.g., they would rush over at dinner to pour regular water and would be put off when I would ask for sparkling instead; I usually had to ask two to three times for the sparkling, and trying to buy expensive sparkling water bottles at the bar to take into my room in between meals was met with initial resistance). If they happened to be pouring white wine to start, but I wanted red, it would not uncommonly be a long time before the red would finally appear, requiring reminders. Dinner was served at a fixed time for everyone, with an unremarkable fish, vegetarian, and meat (usually beef) option each night and a generic white and red local wine, neither of which were very good, but not horrible. The specialty restaurant option we could eat at once during the cruise that had a lot of buildup and required reservations was actually nothing special (they had beef or fish options which were ok, but accompanied by suboptimal service -- e.g., other than getting water poured, for the first 30 minutes we sat there we did not get bread, wine, or an appetizer and were basically ignored, and the bread, when it finally came, was stale). The reds poured at dinners were typically not big enough to stand up to the beef dishes. There were almost no options to order nicer wines for a fee (only a couple reds were available off-menu, none of them full-bodied). The exception was the night when St. Frances wines were allowed to be paired with the food (though the cruise-featured St. Frances wines we tasted were excellent, they were surprisingly not allowed to be sold or drunk on-board other than at the pairing or the tasting, not even in the bar, so even if you do a "wine cruise", do not count on routinely being able to drink really nice wines with your meals, as this was the only "pairing" dinner). Coffee drinks were available around the clock for self-serivce, out of a push-button instant machine, which provided mostly tasteless weak coffee that all tasted the same whether it was labeled espresso or cappuccino. Really good coffee drinks were not to be had on board, neither at meals nor from the bar for a fee. Other than overworked and sometimes irritable waitstaff, personnel on the ship were polite and helpful and spoke English reasonably well. Personnel were mostly Romanian, Bulgarian, and Hungarian (the captain was Dutch). Front desk girls were pleasant and helpful. When we returned from excursions, it was nice to be greeted by varying little treats offered on reembarkation, e.g., hot wine, hot tea, tasty sweet morsels, or similar. EXCURSIONS we did while cruising are listed below. Whenever we had bus trips as part of the tours, I appreciated that the buses had on-board toilets for "emergencies", which helped allay any anxieties about drinking too much coffee or wine while touring. We did not bike, so cannot comment on bike options at ports, which a surprising number of passengers did despite cold weather. PASSAU walking tour -- very interesting old town, awesome church, huge pipe organ, recommended CESKY KRUMLOV -- fascinating though touristy old Czech town which has been remarkably renovated since the fall of Communism; weather was bad, so we could not appreciate outdoor dining, would be stunning to tour in warmer weather MELK Abbey -- awesome old library with ancient books, scenic views from the hill, amazing old church DURNSTEIN walking tour -- cute little old town, but as it was Sunday morning, most stores were closed & some guests complained about no bathroom access. SCHLOSS GOBELSBURG wine tasting: a lovely old castle and winery; oddly, we had to do our tasting of the Gruener Veltliner wines (not my favorite) in a cold, unheated castle room, and there was not enough time allowed to actually BUY wine as multiple tour groups were going through. Interesting cellar tour, though too long, saw old bottles covered with decades of mold. HIDDEN VIENNA WALKING TOUR -- very interesting and good exercize, followed by free time; another night in Vienna would have been good to allow more touring options without rushing or getting overly fatigued. We ate hearty Austrian cuisine at an old inn, Griechenbeisl, where Mozart and Beethoven signed the walls. BUDAPEST CITY TOUR -- basic overview of this war-ravaged city, followed by the ship's cruising up and down the Danube in town at night to highlight the pretty illuminations of historical buildings. We stayed an extra day after the cruise at the Budapest Hilton, which the city tour takes you right by, on the castle hill (also don't miss the "Hospital in the Rock" museum we did on our own, and note paying the fee to go into St. Stephen's Basilica is worth the price) FINAL FAREWELL DINNER: (this followed the late afternoon/early evening Budapest city tour) -- again, there was a fixed time for all to appear, and people were hungry post-tour, but had to wait 1.5+ hours sitting around before they were able to access food, while personnel spent time reintroducing and thanking the crew for a great cruise with abundant applause, repeatedly praising themselves and solicting customer applause, followed by a somewhat lame "Hungarian" folk music presentation which delayed dinner even more (the Hungarian part was fine, with an excellent violinist, but the musicians then also tried to play modern music , apparently to something for everyone, including out of place Michael Jackson style gyrations by a young girl). This long, protracted pre-dinner thank-you session and music would not have been so bad if guests had not already had crew introductions on embarcation and had had waiters going around serving tasty appetizers and drinks. DISEMBARKATION -- stress-free; though rooms had to be vacated by 9am, people who had later flights could comfortably hang out in the lounge for a few hours and get coffee from the machine. SUMMARY We definitely enjoyed the itinerary, port excursions, and comfort of the modern cabins, the seamless connections, and overall had a good time. The outstanding cruise director, Uwe, was a soothing highlight of the service. The dining/food/wine/coffee selections and other culinary service (other than the St. Frances tastings) were basic and adequate, but disappointing in what I expected from a luxury-priced cruise, but I have no other river cruise experience, so perhaps they are all like this and my expectations were unreliastic.   Read Less
Sail Date November 2013
We just returned from a 7 day cruise on the AMADolce through Germany. We were absolutely thrilled with our experience. This was our first river cruise, however, we have travelled extensively and done everything from all-inclusive resorts ... Read More
We just returned from a 7 day cruise on the AMADolce through Germany. We were absolutely thrilled with our experience. This was our first river cruise, however, we have travelled extensively and done everything from all-inclusive resorts in Carribean, to medium-sized cruises in the Mediterranean, to bus tours through Poland. The level of service we received on this trip was beyond anything we have experienced before. First, the ship itself was great. It was tastefully decorated, while not being over the top. The room did not feel confining at all. The bed was large and comfortable. While not huge, the bathroom was adequately sized. We enjoyed having the large sliding door. While it would have been nice to have a full balcony if we would have cruised in the summer, I did not miss having it at all in October/November. The food on the ship was excellent. Dinners were 3-4 courses every night. There was always 2 or 3 choices for each course, and a standard fall back of chicken or steak if none of the menu selections appealed to you. The food was prepared well and the presentation was outstanding. Portions were good sized, but not too much that you couldn't finish. Our wine glasses were constantly kept full with either a red or white wine that was typically local to the area we were in. Lunch and breakfast were also great, with a nice buffet or choices off the menu. The staff was superb. Everyone from housekeeping, to the wait staff in the dining room, to the cruise director and hotel manager, to the captain. The staff to passenger ratio cannot be beat. Within the first day or so, everyone knew your names, what cabin you were in, and what you liked. They were constantly asking if there was anything they could do to make your trip better. Due to high water on the Mosel River, the end of our itinerary had to change at the last minute. Although I'm sure this led to a mad scramble by the cruise director and staff, they never showed it. They remained calm and explained everything in detail. They came up with alternate accommodations that were very well done. The only complaint I had is that I wish we had more free time in port. If you chose to do the ship excursion, you typically only had 30-45 minutes of free time before needing to be back on the ship. Even if we could have had another hour, that would have been enough. I highly recommend this cruise line. I will definitely sail with them again. Read Less
Sail Date October 2013
After reading all of the glowing reviews of the AMA Waterways European river cruises, we made reservations for the Legendary Danube cruise from Prague to Budapest on the AMA Lyra. We reserved a modestly priced cabin with a French balcony ... Read More
After reading all of the glowing reviews of the AMA Waterways European river cruises, we made reservations for the Legendary Danube cruise from Prague to Budapest on the AMA Lyra. We reserved a modestly priced cabin with a French balcony on the upper (Violin) deck. With a three day pre-cruise extension in Prague, the cost, not including airfare was close to $9000. We had great expectations and were so disappointed. In Prague, we stayed at the Intercontinental, an older hotel that has been nicely updated. The included breakfast there was excellent. We had a city tour on the first day, and it was fair, at best. The tour guide was difficult to understand due to her accent. We were rushed from site to site, a pattern that persisted through the trip. The following day we took the optional tour of Terezen. The bus ride was tiring, but the tour was excellent. The following day, we left by bus for our embarkation from Nuremberg. On the way we stopped for lunch and a brief tour of Karlovy Vary. The guide on our bus had such a pronounced accent that we understood very little of what he said. Our embarkation was smooth and the cabin, although small, as others have noted, was acceptable and adequate for our purposes. The housekeepers were friendly and did a excellent job of keeping it clean. We were promised bath robes; After numerous phone calls, they finally arrived 36 hours later. There were not enough electrical receptacles in the cabin, and the ones there were under the bedside tables, making access to them challenging. At the reception dinner, our disappointments escalated. Everyone was instructed to arrive simultaneously, so there was a delay finding seating. We met the waiter, who like most of the dining room staff was somewhere between surly and unhelpful. Requests were either denied or ignored. Smiles were nowhere to be seen. We finally found a pleasant, helpful water serving a corner table, so we managed to sit at his table throughout the remainder of the cruise. The staff in the lounge were similarly inadequate. We were never offered the opportunity to purchase a beverage. To get a drink, one had to walk to the bar and put in an order. We were never offered any beverage service on the sun deck. The bartender could be nasty. One day we returned from a late bus tour in the late afternoon. The afternoon tea was scheduled to open at 4 PM. Since we had missed lunch, we were anxious to have something to eat. The buffet was partially set up, and sandwiches were accessible. As I tried to take one, the staff person told me that food could not be touched until 4 o'clock. We were disappointed by much of the food. Breakfasts were adequate, although slow moving lines were common at the buffet and the omelet station. They did have lox and bagels, which I enjoyed. Lunches were poor. There was a salad bar with the usual slow moving lines. When I arrived at the food, several items had been consumed and were never refilled. The waiter rook orders for soups and entrees. Soups were excellent, the best of the food we had on the boat. Entrees were mediocre, at both lunch and dinner. Each meal included an offered fish dish. For seven days, it appeared that we were served the time fish with a different description, trout, bass, etc., all identical. Beef was similar. We were daily offered a different beef entree that seemed to always be the same dry tough cut of meat. Chicken dishes were similarly disappointing. The salad bar was often closed before we had finished our meals. We had daily bus tours on this "all inclusive" cruise. They seemed to consist of interminable bus rides with tour guides who were fair to good. We rapidly tired of rushing to get on a bus, riding to a site, having a brief tour, and then rushing back to the bus. The promised slow walker and strong walker tours never materialized, so with everyone walking at differing rates, the group was stretched out and the faster walkers had to wait for the slower ones. Even the fellow passengers on our tour were a problem. Many were form a large group, and as another reviewer has noted, many were brusque and unfriendly. The worst problem was our cruise director. She had an excuse as to why any request could not be fulfilled. She was constantly making announcements over the PA system, often in the early morning and late evening, announcing things that had already been clearly outlined in out daily hand-outs. Our impression was that she was always trying to impress us with how hard she was working and how important she was for our cruise.We cringed every time we heard her voice. Unfortunately, any question to the ladies at the reception desk were simply referred to the cruise director. Disembarkation presented another issue. We were offered a cab to our hotel in Budapest, where we pent another five days.What we received was a car service, which was very nice. We only later found that the fare was triple that of a taxi! We are experienced cruisers, but our disappointment (I keep using that word) with this cruise really turned us off toward river cruising. There were so many issues that I have not mentioned, but between brusque crew, poor food, and a terrible cruise director, AMA Waterways has lost our respect. Read Less
Sail Date August 2013
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