We experienced a very disappointing 7-day roundtrip between Paris and Normandy "cruise." It wasn't a cruise at all. It was more like a stay on a houseboat that didn't move.
The Seine was at very high water levels and the ship could not leave Paris. Now the high water levels is certainly not the fault of AMA but the way they handled the situation was. We went through four captains, two cruise ...
We booked the Paris & Normandy Cruise on 4th November 2023 after attending a very professional presentation at our local travel agency. I was impressed by the Scottish Business Development Manager's assurances that AmaWaterways always delivers an excellent guest experience.
Although disappointed that there were several fairly significant changes to the original itinerary published in the ...
Response from SocialMediaA, Coordinator, Social Media
Dear valued guest, On behalf of the entire AmaWaterways family, we sincerely apologize for the disappointing dining experience you had with us. We have informed our Customer Relation team of...
This cruise was rather expensive. My travel agent really pushed this cruise line, and one thing she assured me was the food would be fabulous. It turned out a lot of the food was frozen and pre-made. The chef's dinner was amazing, but you only get it for one night. One other dinner was pretty good, but not so memorable I could tell you what it was. The menu is very limited, and honestly, I would ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, We sincerely apologize for the disappointing dining experience you had with us aboard AmaDante. We appreciate you taking the time to document your concerns, as it gives us a...