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65 AmaWaterways Group and Theme Cruise Reviews

10 passengers in our family chose this cruise for the Christmas Markets. We departed from Amsterdam on the 22nd of December for Basil. We noted a small notation on the website that many markets closed on the 22nd or 23d, however the ... Read More
10 passengers in our family chose this cruise for the Christmas Markets. We departed from Amsterdam on the 22nd of December for Basil. We noted a small notation on the website that many markets closed on the 22nd or 23d, however the itinerary listed several markets to visit. On board, our updated schedule listed an added market. What this cruise company failed to mention was all markets were closed on Dec. 25th and 26th. They also failed to note that markets did not open until 11:00a.m. At one port our excursion was scheduled to leave at 8:00 a.m. for a short walk and then visit the Christmas Market. During the walk our local guide advised us the market didn’t open til 11:00 a.m. the problem, our ship was scheduled to leave port at 11:00 a.m. so, we missed one of the open markets. When we complained to our cruise director about this, she replied “it is not my fault”. In addition our embarkation on the ship was delayed til after 6 p.m. because of some problem they experienced on the previous cruise and extra sanitation was needed..so we sat in a hotel lobby for several hours. “Award winning” cuisine was featured in the promotion of this cruise line and this ship. Actually, the food was modest and most of the food service slow. The ship has a capacity of 160 plus. There were only 86 of us on the cruise, and we were the last cruise for the season. The entertainment was zero and the very limited lectures or discussions were from a brochure. I note in AmaWaterways website advertising Christmas Markets cruising late in December for 2020. Beware. Read Less
Sail Date December 2019
Out travel agent recommended this cruise and AMA waterways. Best pick ever. Our crew was fantastic and the highlight was our cruise director Edward. He was truly a outstanding and caring person who made sure everyone was having fun and ... Read More
Out travel agent recommended this cruise and AMA waterways. Best pick ever. Our crew was fantastic and the highlight was our cruise director Edward. He was truly a outstanding and caring person who made sure everyone was having fun and fixed everything before it could go wrong. It rained and was cold but we had a ball! The crowd was older 60-70’s but there’s plenty to do and each stop was well organized and fun. The Christmas markets are pretty much all the same stuff but the sight seeing was fun. I would definitely recommend AMA although I never heard of them before this trip. Others had been on Viking and said it’s far better on AMA and I would have every reason to give them my business in the future. All the crew were kind and helpful really looking out for the guests. I can’t think of anything they could improve. Read Less
Sail Date December 2019
My financial advisor told me I needed a vacation. How crazy is that? I have visited Europe numerous times and knew I wanted to go on a Christmas Markets river cruise. My travel agent found this one. This was my first experience with ... Read More
My financial advisor told me I needed a vacation. How crazy is that? I have visited Europe numerous times and knew I wanted to go on a Christmas Markets river cruise. My travel agent found this one. This was my first experience with AmaWaterways, and it was outstanding. My cabin was lovely and quiet and was cleaned thoroughly and in a flash each morning while I was at breakfast. The food was delicious, fresh, healthy and plentiful. It was fun sharing each day's experiences over supper with new-found friends. I was traveling alone and got sick during the cruise. The crew went above and beyond to care for me. I requested custom meals to get my strength back. I thoroughly enjoyed my shore excursions and thought it was wonderful how Ama accommodated their guests' activity levels so that everyone could enjoy the excursions at their own pace. Knowledgeable guides. I had an absolute blast on the post-cruise extension. Really great hotels. The most helpful, patient, personable crew on earth...from the moment I walked on the ship. Ama, you blew everyone else out of the water. When it comes to travel, I have found my home. AmaWaterways, you can consider me a passenger for life. See you soon! Read Less
Sail Date December 2019
We chose this cruise to experience the European Christmas markets. I love the charm and magic of Christmas decorations and the stores and restaurant displays did not disappoint. Pre-Cruise: We arrived in Prague for two days prior to ... Read More
We chose this cruise to experience the European Christmas markets. I love the charm and magic of Christmas decorations and the stores and restaurant displays did not disappoint. Pre-Cruise: We arrived in Prague for two days prior to embarkation to allow us to adjust to the time change/travel fatigue. We stayed at the same hotel as others doing the full three day pre-cruise Prague package. This was helpful for the bus ride to Nuremberg, the port of embarkation. Upon check-in at the hotel I was directed to the table where the cruise director, Kata, greeted us. We did our own thing in Prague and enjoyed our time there. Shore Excursions: The scheduled excursions always include professional tour guides arranged by Amawaterways and all were all very knowledgeable. Each stateroom has two "receivers" for you to hear the tour guides speak on the tours. These receivers were of better quality than those I have used on other European tours. If your itinerary has you visiting Christmas markets on a weekend - be ready for large crowds. We chose several food/drink focused excursion options not associated with Christmas markets and were very pleased. One afternoon I took the gingerbread cookie decorating class. The cookies were baked by the staff and we were provided icing to decorate. One day we opted to stay on the ship while it changed ports, rather than taking a bus ride to a castle. It was a very relaxing and enjoyable afternoon. Those who opted for the castle tour were also pleased with their selection. We found we enjoyed the smaller cities and markets the most, with Regensberg our favorite. We had snow flurries one day in Melk - which added to the charm and Christmas spirit. Food: The first night's dinner was excellent. Unfortunately, the other meals were not as special. I attribute this to trying to feed 150-160 people at the same time. If you are not interested in the main courses being offered, there is always a beef, chicken and vegetarian option to choose from. You will never go hungry. Entertainment: We are not big on on-board entertainment, but found the violin players to be really enjoyable. We had the option of adding a Chechen-themed dinner and dancing entertainment in Prague but chose not to based on personal preference and prior experiences. Currency: We had three currencies to deal with on the cruise. Prior to the trip we went to a local currency exchange and got Korunas, Euros and Forints in amounts we thought we would spend in those locations. We did have some money left over to exchange upon our return, but found it very convenient to have local currencies at hand. Packing: The on-board laundry service which was around $15 Euros for five shirts, five pairs of underwear, a couple pairs of socks and two pairs of jeans. Next time we will pack less and do laundry more. Security: The Christmas markets in large cities always had a police presence in and around the market. The more crowded the market, the more likely for theft. No one we knew had anything stolen, but one couple felt their backpack being unzipped in Budapest and were able to turn and stop the thief. Also, be aware of bike lanes and don't wander into them. We had a great time and really enjoyed ourselves. I would recommend this cruise and the cruise line. Read Less
Sail Date December 2019
Lovely cruise. Kept relatively busy. Not a lot of down time. Staff was outstanding. Ate at all four dining rooms. Food was excellent. Loved the coffees/hot chocolate machine in main lounge. Even had heated shelving for mugs! Lounge seating ... Read More
Lovely cruise. Kept relatively busy. Not a lot of down time. Staff was outstanding. Ate at all four dining rooms. Food was excellent. Loved the coffees/hot chocolate machine in main lounge. Even had heated shelving for mugs! Lounge seating area quite comfortable. Being there are 3 levels on board the boat, there was only one public restroom and that was on bottom deck. If you weren’t close to your room, you had a good trek to go. Christmas decorations were beautiful and there was a wreath on everyone’s cabin door. Getting on & off was painless. We had to dis-embark at 3:45AM, & they had a continental type breakfast for us and there were only 6 of us. Transportation vehicles were satisfactory, especially when it was AMA busses. They also offered 8 passenger vans for those that had some mobility issues. Washer & dryer facility was a nice perk & they supplied the detergent. Read Less
Sail Date December 2019
This was a Rhine wine cruise and we sailed with another couple. We had Juliet balcony suites that were, for a cruise ship, roomy. Everything is included in this package, so need to worry about drinks during lunch or dinner, excursions ... Read More
This was a Rhine wine cruise and we sailed with another couple. We had Juliet balcony suites that were, for a cruise ship, roomy. Everything is included in this package, so need to worry about drinks during lunch or dinner, excursions are included, special dining, cocktail hour, and all meals and snacks. The crew was pleasant, thoughtful, and attentive. The cleaning staff was discrete and timely. It rained quite a bit during our trip, and the crew had umbrella's available for guests. The excursions were varied and fun. At one point, my husband was the only one scheduled for a tour - a hike, and they still held the tour. He went off with the tour guide and had a fabulous time. The food was varied and delicious. The main course reflected the region we were sailing through, there were options for vegetarian, vegan, and gluten free eaters. I highly recommend traveling with Amawaterways. I look forward to sailing with them again. The entertainment was basically non existent, there was a piano trio one night. There were several evening excursions. Read Less
Sail Date November 2019
I should start this review out with a word regarding my rating. It would have to be OUTSTANDING for me to give a 5, so in most cases my "4" should be considered very good. Now to our trip: " Melodies of the ... Read More
I should start this review out with a word regarding my rating. It would have to be OUTSTANDING for me to give a 5, so in most cases my "4" should be considered very good. Now to our trip: " Melodies of the Danube" (Wine themed cruise) Our cruise itinerary was slightly modified from the standard since it included 2 tours not generally available on the regular " Melodies of the Danube" cruise. Our Itinerary: Budapest VIENNA plus Viennese Heuriger Tavern Evening KREMS plus evening at Schloss Gobelsburg Wine Tasting WEISSENKIRCHEN GREIN plus Exclusive Clem Castle Visit with Private Wine Reception LINZ PASSAU VILSHOFEN Our embarcation was at Mahart-Garam1 which at first seemed odd and a bit inconvenient since this pier is located up river in north Budapest and really doesn't provide very good views and isn't really near many of the hotels or sites. However, once on board it became clear why this pier was selected. Earlier in the year an accident during an "illumination cruise" resulted in all such cruises to be suspended for safety.( this cruise provided beautiful views of the lighted parliament, bridges and other government buildings). AMAWATERWAYS found that after our embarkation that our ship needed to be moved to the usual International pier (directly across from the Parliament building) and this move "needed" to be made in the evening to allow everyone to board. The result was a fantastic view of lighted Budapest at at night (clever). The tour stops were all interesting and provided multiple levels of tour depending on your ability. I injured my knee before the cruise and keeping up with the tours was a concern. The "level 1" tours were just right and maybe even a bit slow paced at times ( this did allow for easy setup of pictures along the tour though). For the most part the tours covered the same routes just at a slower pace with the exception of areas with many steps, where the slower tour would deviate. Being this was a "special wine themed" version of the cruise our it included wine activities on board and extra stops as noted in our itinerary. Most of the days tours started at 9:30am which made the morning a bit less hectic however,(here's a negative). The first 2 added excursions took place AFTER dinner starting at (8:00PM or 8:30PM) so with the bus rides and event we didn't get back to the ship until about 11:00. The next days tours started at 9:00 (half hour earlier than most) which resulted in not much sleep and barely time for breakfast. I think a bit better planning by AMA can correct this issue. This wan't our first river cruise , but it was our first with AMA , and overall everything was "VERY GOOD" and we hope to take another cruise with AMAWATERWAYS in the future. Read Less
Sail Date November 2019
This cruise was a classical-music themed charter, sailing from Amsterdam to Basel. Having sailed on a river cruise before with another company, I had a good idea of what to expect. The AmaSerena crew certainly lived up to expectations ... Read More
This cruise was a classical-music themed charter, sailing from Amsterdam to Basel. Having sailed on a river cruise before with another company, I had a good idea of what to expect. The AmaSerena crew certainly lived up to expectations in terms of service at the front desk, housekeeping service in the cabins, and the all-important role of the Cruise Director -- Bojan did a marvellous job of organizing daily tours and activities for all of us to enjoy, all while dealing with the necessity to keep fitting the daily concert into the schedule on top of everything else. The three stars are for these aspects of the trip. The big disappointment was the service (or lack of it) in the dining room. And believe me, I am not a demanding, special-attention-greedy customer at all. Every day, at one or more of the meals, things went wrong either for me or for others at the table where I was sitting. Here are a few examples: -- two servers whose English was so poor that they could barely understand simple questions. The company advertises that English is the working language of the cruise. -- one server who was particularly grumpy in the mornings, and spent far more time talking with colleagues than helping customers. -- a server who poured coffee for two of six people at breakfast, then left and didn't return to pour for the other four. -- similar problem with wine at dinner. -- a salad delivered to the table without all the ingredients mentioned in the menu. -- several instances of people being given some dish other than what they had requested. AmaWaterways makes a big deal in their advertising of being a member of the international gourmet network, "La chaine des rotisseurs." The food by and large lived up to that reputation but the service definitely did not. And finally: when I submitted my customer survey at the end of the cruise, with contact details, I asked specifically for a personal contact to discuss these issues. I have not received any reply to this request. This cavalier attitude towards service and customer feedback is the biggest single reason why I don't plan on sailing with AmaWaterways again. Read Less
Sail Date October 2019
Two year old beautiful ship, the food was excellent and the cabins had plenty of room. The ship was very easy to navigate for all ages, with the exception of the sundeck. The elevator did not go up. The off-shore excursions had enough ... Read More
Two year old beautiful ship, the food was excellent and the cabins had plenty of room. The ship was very easy to navigate for all ages, with the exception of the sundeck. The elevator did not go up. The off-shore excursions had enough options to meet interests and physical capabilities for all on-board. Staying on the boat always being one of the options. The staff and cruise manager were exceptional. You would not have known they have been on-board since March 1st only a couple of weeks vacation by their enthusiasm. The entertainment was a little different each evening and met our personal tastes a few of the times. Was still talented and good even though it may have not been our cup of tea. I am a person that has been on multiple ocean cruises and always battles motion sickness. No issues at all during the 7 days on the river. Would do it again if the opportunity arises. Read Less
Sail Date August 2019
This was my first time on a river cruise and the AmaMagna did not disappoint. What an incredible ship, itinerary, and experience for the entire family to enjoy. We sailed to destinations I would not have ever imagined of visiting and ... Read More
This was my first time on a river cruise and the AmaMagna did not disappoint. What an incredible ship, itinerary, and experience for the entire family to enjoy. We sailed to destinations I would not have ever imagined of visiting and were able to experience the most delicious, superb dining venues onboard. The staff is the best I've experienced in the industry and by day 3 was greeted by my first name. The service levels are best in the industry. You have non stop wine and beers during lunch and dinner and get to take your full glass with you (something they don't allow on most cruise lines) The cocktail hour drinks vary by day and its a great ambiance before dinner. The four dining venues could not be any better...The Chef's Table experience, just WOW....then there is Jimmy's where we had the most amazing Osso Bucco that I've ever had in my life...Al fresco has the most amazing view od the Danube river. Read Less
Sail Date July 2019
After thoroughly researching river cruises for a year, I chose this AmaMagna cruise to celebrate our’s and three other close couple friends’ 50 th wedding anniversaries. We also had another close couple who decided to join us for ... Read More
After thoroughly researching river cruises for a year, I chose this AmaMagna cruise to celebrate our’s and three other close couple friends’ 50 th wedding anniversaries. We also had another close couple who decided to join us for their honeymoon, as well as three other close couple friends. I knew the ship would be beautiful, but it is even more impressive than we thought it would be. With Captain Wijnand Korvemaker officiating, we renewed our wedding vows in the beautiful area in front of the bridge and were treated to a special celebration brunch , arranged by our fabulous cruise director, Mariana. I can’t begin to compliment enough every single staff member we met. Everyone made sure we all had a wonderful time. The food and wines throughout the week were always delicious, varied, and wonderfully presented. We enjoyed The Chef’s Table, Jimmy's Wine Bar and Restaurant , Al Fresco, as well as the Main Restaurant. After saying how much I loved the soups throughout the week, someone in reception delivered recipes for them to my room. The ship is beautifully furnished and decorated , spacious, and always spotlessly clean. Our king bed was very comfortable. We had plenty of storage room in our cabin. The Danube itinerary is great. Our guides for our excursions were all local, very welcoming and informative, and anxious to have us love their villages and cities as much as they did. Our guide to Melk Monastery, Lisa Koark, was especially great. For about half the excursions, it was nice to have buses transport us to the major sites. We started in Prague and ended in Budapest, two of the most charming cities we’ve ever visited. Our optional Mozart & Strauss concert in Vienna was well worth leaving the ship that evening. We were treated to a typical goulash dinner, complete with a Fourth of July cake, upon our return. The nightly Sip and Sail time before dinner was great, as was David, our DJ in the lounge each evening. We didn’t have time to do everything that was offered. Embarkation went very smoothly; ladies were greeted with a rose. Disembarkation was very organized; Kinga, in reception, graciously arranged our transportation for us. We all loved everything about our cruise! We’ve traveled for 40 years and think this is our very favorite vacation. We’d gladly go on AmaMagna again. Read Less
Sail Date June 2019
Background information: I picked this cruise because I wanted to revisit the places I had been on a trip I made in 1964, and I took my 18 year old granddaughter with me because she wanted to see France and practice her French. She had ... Read More
Background information: I picked this cruise because I wanted to revisit the places I had been on a trip I made in 1964, and I took my 18 year old granddaughter with me because she wanted to see France and practice her French. She had been on 2 cruises prior to this and I had been on 30 cruises. One of my prior cruises was on AmaViola which was a newer AmaWaterways ship with a pool. The AmaCello was an older ship. I use a mobility scooter because I cannot walk very far, and although the crew on the ships are most helpful, it is sometimes difficult to get on and off the ships with a scooter. The actual cruise on AmaCello went from Lyon to Arles, with two days in Paris at the start and an option of two days in Barcelona at the end. I decided to arrive in Paris four days before the tour. We flew in to Charles de Gaulle airport - arriving on 20 June, and our travel agent arranged for us to be picked up and taken to the hotel. HOTEL: We stayed in the same hotel as the AmaCello groups were staying in. Originally this was to be the Renaissance Arc de Triomphe but we were switched to the Renaissance La Parc Trocadero. I think the switch was because there was a large Jazz group on this cruise and they filled up the first hotel. The hotel had three steps up to the lobby - they had a small lift for wheelchairs but it was awkward because I had to have staff assistance to use it. It had to be unlocked both at the top and bottom. Normally I went in to my room through the garden (which was a cool relaxing space) because there were no steps. The hotel had handicapped rooms (with a shower instead of a tub) but they were all doubles. I didn't want to sleep with my granddaughter, so I got a rollaway bed Breakfast was included and it was more than adequate, and we also got room service twice and ate in the restaurant which had delicious food. Our travel agent (who was with Vacations To Go) also arranged a private tour of Paris, a trip to the Louvre and the Catacombs, and a Riverboat cruise dinner. On our own we visited the Musee d'Orsay and L'Orangerie, and I booked a walking tour of the Left Bank with a company called Discover Walks. The rest of the group came in on June 24th. We had a meeting with our Cruise Director Dragan Reljic that evening. Paris was in the middle of a unusual heat wave where the temperature would be over 100 deg. F. EMBARKATION was 27 June. We were to take the high speed train from Paris to Lyon. Initially I was told that I would have to ship my scooter with the luggage and that I would have to walk to the train. After I flatly refused to do that, they figured out that there were elevators in the station, and Dragan took us (my granddaughter and me) to the elevators. In Lyon we got on a bus and there was an arrangement for us to cook and eat some food and then walk or take a shuttle to the ship in Lyon. But it was way too hot to do that, so most of us just went directly to the ship. At the ship, they had a buffet for us while we were waiting for our rooms, and quite quickly, we could get into the room and unpack. We had a meeting to do the safety briefing - the Captain kept us laughing and then Dragan talked to us about the schedule. When the meeting was over, all the women got roses. There was a vase in the cabin for us to put the roses in DINING: The dining room is on the lowest deck. For awhile the door to exit into the dining room would not open and this was a problem for me. After a day or so they figured out a manual override, but I always had to wait for someone to let me out (or for the person with the key to let me in). The food at dinner was excellent. Breakfast and Lunch were mainly a buffet. I absolutely cannot do a buffet. There's no room for the scooter, the food is almost too high for me to see, and if I get something, I can't carry it. If my granddaughter was with me, she could sometimes bring me food from the buffet, and sometimes the waiters would help me. The food was good, it was just hard for me to get. ACTIVITIES and ENTERTAINMENT There was a gym and Alex was the guy doing the exercise classes. There were nightly concerts, which in the case of this cruise were often Jazz performances. Neither the ship nor any of the hotels had a pool, which was a big disappointment to me. I normally do my exercises in a pool for a hour three or four times a week. My health deteriorates when I can't get into a pool. This ship only had a hot tub. I did go up on the Sunshine Deck once and sat there in the shade and enjoyed the breeze. SERVICE: In all aspects, excellent. PORT and SHORE EXCURSIONS PARIS: Most people arrived on 24 June. On June 25th, we had two tours. First an overview of Paris in the morning. And in the evening we had an evening illumination tour - first they took us up to Sacre Coeur where we could have dinner on our own. Then we went down the funicular, and got back on the bus. We got to the Eiffel tower a little before 11:00 - just in time for the sparkling light show. The next day (June 26th) we had on our own but then our cruise director Dragan Reljic had arranged an optional visit to a dinner show cabaret up on Montmartre. This was really a terrific show and a lot of fun. LYON: There was a Bike Tour, but my granddaughter can't ride a bike, and a City Tour which my granddaughter took. They went up to the Basilica and did some of what my granddaughter called "secret passageways" (Traboules) She enjoyed this tour. It was too hot for me to go BEAUJOLAIS: Neither of us took this excursion because we are not interested in wine tasting. VIENNE: The Mount Pipet hike was my granddaughters favorite tour. She said: The view of the city was spectacular. Vienne is definitely my favorite of the places we have visited so far. It’s beautiful and quiet with more story to it than it seems. Vienne is the underdog city. TOURNON: Steam Train RIde: This was the first tour that I did, and it was a really nice ride up the gorge and back. We went through tunnels, and then at the top, the engine turned around and went to the other end of the train to pull us back down the mountain. I went to the little museum at the end of the train trip. AVIGNON: My granddaughter did the Pont du Gard (aqueduct) tour and then the visit to the Truffle farm, both of which she enjoyed. Dragan arranged for me to get a taxi, and the taxi took me up to Las Baux, and to the Les Remy Antiquities, to King Rene's palace and then around to the Pope's Palace ARLES: We went on the Camargue and Aigues-Mortes tour and this was a disappointment. For some reason I thought we would see some of the Camargue horses, and we did, but just through the bus window. We did see lots of sunflowers and the bus stopped so we could get out and take photos. Then my granddaughter went on the Van Gogh walking tour. She felt that she knew more about it than the guide. Also it was very hot. BARCELONA: I have been to Barcelona before, but I had not seen the old city nor had I been into the Sagrada Familia. So we made a reservation for the Sagrada Familia for 12:15 which I thought would be at the end of the "Best of Barcelona" tour. Be the tour had been rearranged so after we saw the Gothic Quarter, we got a taxi to the Sagrada Familia. It was an amazing experience. The following day my granddaughter did the Mountains and Abbey of Montserrat excursion, which I think she enjoyed. DISEMBARKATION: Some people got off the ship in Arles but we were going on to Barcelona. So first we went to Nimes, where we had a nice tour, and some free time so we could buy lavender honey. That part of the day was good. We got to the train station and first we had to change platforms for the train and then we had maybe 6 minutes to get everyone and their hand luggage (and the scooter) onto the train. The train had two levels, and I was blocked getting to my seat in a timely manner because someone was getting another person settled and wouldn't get out of the aisle. We finally got to our seats which were facing another couple which means you have no room for your feet like in a regular seat. Although you have someone to talk to. There was no real provision for lunch, but my granddaughter went and got me a sandwich. I ate it, but it was soggy. I hate soggy bread. Then the train stopped in a station and just stayed there for a hour. The A/C was not keeping up. It was hot. We got to Barcelona about a hour late. HOTEL in Barcelona - It was another Renaissance. Other people got handicapped rooms with a shower, but I did not. They had to scramble around to find one that had a shower, and, as before it had a double bed. I got a rollaway. My granddaughter loved this hotel. She said it was fancy. The bathroom has one of those rain shower heads and a button IN the mirror that turns on this LED light around one part of it. At one point it got really really cold in the room, and I had to turn off the A/C and the fan because it was blowing cold air on me. I opened the window and let the sun warm up the room a little. SUMMARY: It was very hot, but that (and the non-working bow camera) was almost the only flaw in this cruise. The cruise director was great, the service was excellent, the food was good, and there was a good variety of excursions and things to do. When I didn't go on an excursion I could sit on the bow and take photos (until it got to hot, and then I could go to my room and take photos) Read Less
Sail Date June 2019
AmaWaterways does a great job with their attention to detail and overseeing all logistics to help assure a stress free travel experience. The new ship, AmaMagna is exquisite with 4 dining room options and a wine bar. Hopefully, this ... Read More
AmaWaterways does a great job with their attention to detail and overseeing all logistics to help assure a stress free travel experience. The new ship, AmaMagna is exquisite with 4 dining room options and a wine bar. Hopefully, this vessel will serve as a paradigm for all future Ama ships. Their forte lies in their shore excursions and tour guides. All guides are true experts in their respective subjects, while being respectful and open to questions. The staff on board are obviously trained with an emphasis on courtesy and attention to the voyager. The food was very good(not excellent)-we preferred the quality of the breakfast and lunches to those of the dinners. They do attempt to sprinkle in some local cuisine choices. The cruise director was a true gem. He was the point man that allowed this trip to be exceptional. Ama should be blessed to have John Riley on their staff. Read Less
Sail Date May 2019
We had a wonderful time on the AmaCello in the south of France. The ship, cuisine, crew, staff, excursions, and scenery were excellent. This was only our second river cruise, the other being with Crystal, and we found Ama to be very ... Read More
We had a wonderful time on the AmaCello in the south of France. The ship, cuisine, crew, staff, excursions, and scenery were excellent. This was only our second river cruise, the other being with Crystal, and we found Ama to be very good, with the Crystal cruise being better in most every way, but of course, at a higher price point. This Ama cruise was just a notch below Crystal, but a better value, and every element was fantastic, so you can't go wrong with Ama. SHIP: I had read that the AmaCello was older, but there were no signs of that at all. It was clean, modern, classy, spacious, functional, well laid out, very nice. River cruise rooms are smaller than ocean ships, and these were smaller than Crystal's, but again, at a lower cost. I am 6'-8"/203cm, so I could not stand up in half the ship, especially the shower (which was tiny), but I was expecting that and an average or tall person will have no problems. Everything on board was comfortable and luxurious. There wasn't a big screen TV in the cabin, but there was a Mac computer that doubled as a screen, so that was a win/win. A little small, but we actually watched a couple of on-demand movies and it was fine. Bed & linens were comfy, french balcony was nice- good to be able to open it from floor to ceiling and sit there admiring the view and breeze while cruising the waterways. The fitness room was adequate and it even had a sauna that my wife used a number of times. There were a few cardio machines and just a few free weights. The heaviest weight was so light I had to put two dumbbells in each hand to get a sufficient weight workout, but I did it. There was a spa for massages, but we never got one. CUISINE: All the meals were top notch and wonderfully presented by the hard working and friendly staff. River ships have smaller galleys and staff than ocean ships so there is a more limited selection of what they can do, so the cuisine lacks the wow factor of ocean ships, but everything was gourmet and delicious. Compared to Crystal, which has a larger galley and more staff on their river ships, Crystal was a significant notch better, but Ama's food was wonderful and we were very pleased with every meal, drink, and snack. Crystal offers more sugar-free and gluten-free options, however. ama was very accommodating with my wife's food allergies. STAFF: The AmaCello staff were wonderful, friendly, delightful, and helpful in every way. Compared to Crystal, which has a much higher staff to customer ratio, I sensed that everyone was spread more thinly and had to work harder, but they did that all with aplomb. Where Ama exceeded Crystal was with their marvelous cruise director Cesario Santos who was with the group in the hotel in Paris before the cruise, took us on the train to Lyon, then on the ship, and then traveled with the guests on the train to Barcelona for the extra days after the cruise. This was a very nice touch that other cruise lines do not offer and it was very welcome. Cesario worked day and night, hammering out details, serving the customer, he was truly excellent and made me want to travel with Ama again. I had even left my coat in the hotel in Paris and Cesario immediately had it shipped to our next stop for me. Truly excellent service. CAPTAIN/PILOT: Our captain or his pilot did manage to bang the ship into a few pilings or river locks on the trip, in fact, they smashed into someone's room breaking the window and denting the whole french balcony. That couple had to be moved down to a below water level room. I think the captain got removed from the ship at the end of the cruise judging from his farewell speech. No one was hurt and the cruise was not impeded, and everyone was amused by it except the displaced couple. ENTERTAINMENT: There's not much entertainment on a river cruise due to space and staff issues, and that's fine. Compared to an ocean cruise where there is so much it can be exhausting, the river cruise model is more laid back. The AmaCello had nice pianists and DJs and such, and some musical guests, all who were good. EXCURSIONS: From the trip from Paris to the ship and all the excursions during the week (all the cruise excursions were included in the price), every one was fantastic, seamlessly integrated with the ship, informative, interesting, luxurious, really great. The Rhone Valley and Provence are simply beautiful, and the cities and towns are wonderful. They would be even more spectacular in the summer when the lavender blooms, but everything was so picturesque, we were delighted. The village of Grignan is a must-see, simply the most picturesque village I can remember anywhere. The Papal Palace in Avignon is well worth it, and the Carrières de Lumières show in Arles in an underground rock quarry is an amazing and mesmerizing experience that you shouldn't miss. If you continue on to Barcelona, the Basílica de la Sagrada Família is one of the most spectacular sights in all the world and is a must-see. So, we would highly recommend the AmaCello. Everything was top notch without breaking the bank. A highly enjoyable, luxurious vacation with all the details taken care of by a superb staff. We will definitely go on another Ama cruise. Read Less
Sail Date May 2019
The AMA Stella is a great ship with an even greater staff. We thoroughly enjoyed all aspects of this cruise. The shore excursions were well organized & there was a good variety of them. Food was generally quite good although the osso ... Read More
The AMA Stella is a great ship with an even greater staff. We thoroughly enjoyed all aspects of this cruise. The shore excursions were well organized & there was a good variety of them. Food was generally quite good although the osso buco left something to be desired. I will give a shout out to Michaela from Romania who is a great bartender/waitress. All wait staff was friendly & did a good job. AMA provided many extra nice touches such as welcome gifts & candy or other treats brought by Boyan the cruise manager to the guests while on shore excursions. Boyan also deserves a shout out! The one hour open bar before dinner was an extra we haven’t had on other cruises. Everything was first class even though we were in one of the least expensive cabins. We have already put a deposit down on a future cruise. So we will be traveling with AMA again soon! Read Less
Sail Date April 2019
We just returned from our first European river cruise. Having only been on ocean cruises in the past, we weren’t sure how this vacation would compare. We absolutely loved it! Our cabin was small, but extremely efficient and clean! ... Read More
We just returned from our first European river cruise. Having only been on ocean cruises in the past, we weren’t sure how this vacation would compare. We absolutely loved it! Our cabin was small, but extremely efficient and clean! Our housekeeper, Gigel (George) was amazing and did an awesome job of keeping our cabin spotless every day. Martina, the cruise manager, was exceptional-bright, witty, entertaining, kind, compassionate, and full of boundless energy! She greeted us with enthusiasm on our first day of our pre-cruise land package in Switzerland and seemed to effortlessly take care of us from that point on. Honestly, the trip wouldn’t have been near as fun without her-she is absolutely amazing-so personable and what a gift she has for history! Our group all agreed that she made the trip so wonderful for all the passengers. Martina was so good with those that needed extra assistance and related to the thirty somethings and everyone in between just as easily. She was always available and we started to wonder, when does this girl sleep?! Overall the ship was in great shape. I think it is one of AMA’s older vessels, but it didn’t show it. Our cabin’s bathroom was small, but pristine and very up to date. The water pressure was amazing and the shower had nice fixtures. Our cruise was a wine cruise so we had additional wine tastings on and off the ship which were fun, interesting, entertaining, and very enjoyable. We also had an amazing beer tasting in Cologne. We enjoyed all the ports and shore excursions. We were wishing we could have spent more time in Strasbourg along with most of the ports because the villages and cities were lovely. We were very satisfied with the onboard entertainment. A couple of nights they brought in local entertainment. (Musicians) Everyone always seemed to be enjoying themselves in the evening whether just listening to the music, dancing, visiting with newly made friends, or playing cards. There was music and dancing every night in the lounge. But, if you are looking for ocean cruise type entertainment, you will probably be disappointed. We were pleased with the food. A couple of nights we chose the fish entree and compared to the meat entree, the portion size seemed rather small. That was our only complaint about the food. Breakfast is a huge buffet with a made to order omelette station OR you can order off a menu. I had the eggs Benedict for breakfast from the menu one day. Lunch is also buffet, but you can order pizza or a burger from the menu. I had a burger and fries several times and it was very good. Dinner was delightful as well aside from the fish portions I alluded to earlier. And you can always order a steak or salmon if you don’t like the main offerings. I had the salmon one night and it was wonderful. One evening the appetizer was duck and it was amazing. Another night the entree was veal cheeks and they were so tender and delicious. Our group also dined at the Chef’s Table on the last night and it was such a fun and satisfying experience!l For those passengers who want to workout while on the cruise, the ship has its own personal trainer who was great, but not pushy! I would definitely recommend this cruise. We boarded the ship in Basel and went north on the Rhine to Amsterdam. The day we went through the Rhine River gorge,where many castles are located near the banks, Martina provided amazing historical commentary over the ship’s speaker system. We learned so much from Martina and our expert guides on the shore excursions! Overall, the entire staff on the AmaDante is amazing. They work tirelessly and long hours to ensure that everyone has an awesome cruise! Read Less
Sail Date April 2019
This was our first river cruise. When traveling, I prefer to stay in luxury hotels and spas. Prior to the cruise, I was anxious about the quality and space onboard, since I had read many reviews of small cabin space. We opted for the suite ... Read More
This was our first river cruise. When traveling, I prefer to stay in luxury hotels and spas. Prior to the cruise, I was anxious about the quality and space onboard, since I had read many reviews of small cabin space. We opted for the suite upgrade and was given suite 304. I was pleasantly surprised at the space and finishes. We were given little extra tokens of appreciation such as in room champagne upon arrival, ama logo travel bags and luggage tags, Ama scarf and ama cap. These were nice little surprises that made us feel appreciated. There were numerous small things that they did for us that made us feel like family and that we mattered. The saying that people may forget what you say and do but never forget about how they make you feel, is so true with this ship. The entire staff was professional and considerate. Our bathroom had both a full sized tub and a smaller shower. The shower was a little tight for my husband as he is 6’3” and a big guy but he managed. The tub was full length and comfortable. We had both a French and traditional balcony. It was too chilly to sit on the balcony but would be nice in warmer weather. We had a computer and a wall of closet space. Very limited drawer space but plenty of hanging space and shelving The Amaserna is a beautiful boat. The interior looks new and well cared for. Due to staying busy with tours, food and finding new friends, We didn’t use the spa or small gym. They also have a small hair salon.a nice walking track and heated pool which were on the top deck. We were told they offer fitness classes in the top deck during warmer weather. The captain was pleasant and efficient. We had no issues with docking, locks or travels. The food was good and at times exceptional. The chefs table was a nice surprise and a fun and excellent dining experience. The breakfast was standard and good. I didn’t have lunch any day on the ship. We were constantly offered food - early breakfast, breakfast and late breakfast, lunch, tea time, sip and sail, dinner, and late night snack! Plus, we are at the Christmas Markets or stopped in small cafes in town. The tours were small groups of around 10-15 people. They offered active, regular and gentle walkers. My husband was having hip pain. So, a few days we did the gentle walker and it was so nice to have door to door service to and from the Abbey and Churches. We were given audiovox headphones to hear the tour guides. This was helpful. We could move away to make pictures while still hearing what they were saying. Of course, there was never enough time at any location. But, this was a 7 day cruise and we had 7 days of towns and cites to visit. It was nice that we were given the opportunity In Linz to (1) stay entire day in Linz (2) short Linz tour and half day excursion to Salzburg (3) full day In Salzburg. (4) morning in Linz and excursion to Chesky Krumlov I wanted to do all of them but chose the morning in Linz and half day to Salzburg. Great choice for us. On board entertainment was what I expected. Not the best and not the worst. We had a pianoman full time and some “lock hoppers” who hopped on board between the dam locks and provided unique local entertainment. We had a trio of classical musicans, “Von Trapp family of singing and dancing, lastly a one man acoustic guitar rock and roll oldies entertainer. These were fine and what one would expect on a small boat. Our transfers to and from the airport were easy and the staff was helpful. We had someone at the airports (arrival and departure) from Ama who helped with our luggage and finding our way to checkin and to security. Overall, it was a great experience and makes us want to do it again with Ama. If we had planned to visit all these cities and towns with tours and food , the cost would’ve been so much more. Currently, we are planning our next trip with Ama Read Less
Sail Date December 2018
We chose the Magical Christmas markets to see Vienna, Salzburg, and Nürnberg, to enjoy some Christkindlmarkts, and to acquaint ourselves with river cruising. Ama has work to do. The cruise administration as we approached our travel ... Read More
We chose the Magical Christmas markets to see Vienna, Salzburg, and Nürnberg, to enjoy some Christkindlmarkts, and to acquaint ourselves with river cruising. Ama has work to do. The cruise administration as we approached our travel date was disrupted by the Woolsey Fire in the San Fernando Valley, where Ama is headquartered. Ama needs better contingency plans if they are going to stay in the Valley. Fires in Calabasas, from my youth in Woodland Hills, are NOT uncommon. We were impacted by the water levels of the Danube. Our cruise was shortened from Nürnberg to Vilshofen, and, after we boarded, to Passau. We missed one of the best Christkindlmarkts in all Europe. I recognize Ama is a hotelier, a restaraunteur, and a ship line, but they need better decisionmaking on how to make the traveller's experience the best possible. That includes leaving ship if need be. The sailing plan? OMW. On Monday, for reasons known only to Ama, we left Vienna for Tulin. Guess what? Everything was closed. DUMB. Then, at 11 at night, we sailed back to Vienna to berth in the nest of ships again. Better to have spent another day in Vienna, and help us see more of that great city. Speaking of bad calls, let's talk about Sunday. There were three ships abreast at Handelskai that morning. Three sets of busses, and no one on shore to direct us to which group of busses. We showed our color coded ticket, and the guide said "This is your bus." Welllllll .... no it wasn't. It was the bus of another ship to Bratislava. You need passports for that tour. Turned out a third of the people on that bus were from our ship, misdirected to it instead of the bus for the Eisenstadt tour. It's late fall, early winter. It was raining most days, so the upper outdoor deck was unusable. The lounge was a hospitable place, with free coffee and tea at all hours. I discuss our cabin elsewhere. The dining? Superb. An advantage Ama has over Windstar and their ocean sailings is the free wine and beer at mealtime. I liked that! Service? Superb. Yes, I paid the expected crew's gratuity, and then some, but I also gave some to my cabin housekeeper and two of the waiters. They deserved it. Vienna and Salzburg are grand cities, worthy of much more time than the cruise could provide. We will be back. Overall, this COULD HAVE BEEN A FIVE BUBBLE CRUISE. The administrative and logistics decision cost it points. Read Less
Sail Date November 2018
This cruise exceeded my expectations! The staff and crew were fabulous, especially Nick Hartog, our cruise manager. Our cabin was amazing, and our housekeeper (Vlad) kept it immaculate. Service in the dining room was attentive and kind. ... Read More
This cruise exceeded my expectations! The staff and crew were fabulous, especially Nick Hartog, our cruise manager. Our cabin was amazing, and our housekeeper (Vlad) kept it immaculate. Service in the dining room was attentive and kind. Everything went smoothly--even when river water levels were low and we had to make some adjustments to sail the Rhine River Gorge. I am not a lover of guided tours, and I often find the guides on trips like this to be a bit boorish and sometimes sexist in their remarks. We had a couple guides who disappointed, but a few who were great. I enjoy going off on my own more often--especially to the beer destinations for our beer tours. (Breweries and bars were great fun with our group!) I appreciated the healthy and vegetarian options in the dining room, but would suggest that you allow more of a cross-over here by designing healthy vegetarian. (i.e.: fewer carbs and better protein choices.) Read Less
Sail Date October 2018
We chose this cruise as a group cruise to see the sites of the Rhine River (and Castles of course). We departed Central Florida Friday evening on a non-stop flight to Amsterdam arriving Saturday morning. After checking into Hotel ... Read More
We chose this cruise as a group cruise to see the sites of the Rhine River (and Castles of course). We departed Central Florida Friday evening on a non-stop flight to Amsterdam arriving Saturday morning. After checking into Hotel Estherea, we all went out exploring the city. On Sunday we had arranged for a private tour that took us outside of the city. We visited Marken and Edam and toured through the Beemster polder, a UNESCO heritage site and visited the collection of old water pumping windmills in Schermerhorn. On Monday, prior to going to the ship, many of our toured the Anne Frank House while others went to the Riksmuseum. We all arrived at the AmaStella at different times but, regardless of time of arrival, embarkation was a breeze. Our bags were taken as we arrived at the ship and the next time we saw them was when we went to our room. We chose a CA French Balcony cabin feeling that we may not get as much use from a true balcony as we would on ocean cruises. This worked out fine for us. The rooms aren't large but, once we were unpacked and organized, it was very manageable. We were actually surprised to see that the sliding window opens the whole width of the room. We had thought it would only be half, so that was a nice surprise. Dining was superb. Actually, there is always something to eat. Breakfast and lunch had a buffet section as well as items you could order from the menu. We ate at the Chef's Table one evening and that was amazing (too much food for me however). Service was amazing in all areas. It was fascinating to me to be on the top deck watching one of the stewards cleaning and polishing every bit of the railings and flooring. I was impressed. We did excursions in every port. That would be my only criticism of this cruise. For the walking tours they have "gentle", "regular", and "active" paced tours. We chose regular for the first three. The first one was perfect but by the third tour, we felt they were going much too slow - too much standing around talking. So in Strasbourg we chose the "active" tour and it turned out to be too active - no time to stop and take a picture or two. I think they could find a better balance, but this would in no way stop me from going again. We continued with AmaWaterways for the 4 night land extension in Switzerland. I was surprised to learn that our cruise manager (the fabulous Sonja) would be staying with us for the remainder of the trip. This part of the trip was also done very, very well. I think the group was very impressed and had a fantastic time. Next time we will do the Danube or the Douro. Read Less
Sail Date September 2018
Started cruise in Basel, Switzerland. Side trip to Lucerne Switzerland the day before by taking a one hour train ride from city center, easy and further the time. Took a cruise across the lake and then a tram to top of Mt Pilatus, great ... Read More
Started cruise in Basel, Switzerland. Side trip to Lucerne Switzerland the day before by taking a one hour train ride from city center, easy and further the time. Took a cruise across the lake and then a tram to top of Mt Pilatus, great experience. Both citiies fun to explore. The market areas in Basel are very nice. The staff of the Amadante very welcoming and always smiling. They all appear to enjoy people and their jobs. The crew manager Edward fantastic. He planned so much and took care of everyone’s questions or needs. The chef and dining room staff was amazing. Great history lessons about the towns and Germany from friendly tour guides on every excursion. Visited beautiful towns and tasted delicious things on culinary excursions and on our own. Met great people from around the world. We appreciated the smaller intimate number of cruisers on this size ship. It makes it inviting to create friendships. This was our first river cruise and it exceeded expectations. Interested in doing another river cruise on a future vacation. Ken and Cathy Read Less
Sail Date September 2018
i called ama 3x to book a back to back cruise w/ Normandy and Bordeau. at no time was i told this was a wine themed cruise nor that it was also a cooking cruise. Joann who has a show on PBS invited 40 0f her customers so instead of ... Read More
i called ama 3x to book a back to back cruise w/ Normandy and Bordeau. at no time was i told this was a wine themed cruise nor that it was also a cooking cruise. Joann who has a show on PBS invited 40 0f her customers so instead of enrichment lectures we had cooking demos. boring. i was on the wrong cruise. i usually cruise w/ uniworld, therefore, i am used to exceptional service, but since i had just come from Amalyra (see my review) where i was pleasantly surprised w/ outstanding service and 5 star dining. i had clear expectations of amawaterways. The ship's public rooms and my cabin were identical. the coffee machine set up in the bar served great coffee on both ships. postcards were provided, stamped and mailed, free. if u buy your own postcard they charge for a stamp, but still mail. my grandchildren luv getting postcards. even better they arrived. Uniworld and Viking mail postcards, but they do not always arrive. i was warmed by the 2 postcards i received when i got home (one from ea. ship) thanking me for cruising w/ them. I also appreciate the stretch and yoga classes. on ocean cruises yoga is extra. i am baffled by the inconsistencies in service between Amalyra and Amadolce. My room stewardess from Amalyra was outstanding, therefore, the poor service provided by my steward on this cruise was glaring. he didn't clean my room while i was at breakfast so i would have to go to the bar to wait while he finished. he constantly forgot to replenish my bottled water and toiletries. i kept going to the front desk to meet my needs. when i asked him to dispose of my dying rose, he refused saying he would remove it tomorrow. i threw it out. Dining was a nightmare. I am diabetic and need an evening snack. on Lyra i received a plate (sans melon at my request) of pineapple, blueberries, bananas, apples, orange slices, kiwi. on Dolce the chef provided only pineapple. i am at a loss ... breakfast on both ships was fruit abundant. On Lyra, at dinner, they let me order double veggies or i could choose fish from one entree and vegtables from another. on Dolce i requested they hold the risotto and i was told by the water i had to have the meal set out on the menu. i left the risotto which was ok as long as i took what was printed on the menu. no extra veggies let alone combining meals. i had to order 2 entrees and combine myself i recycle religiously and wasting food appalls me. so i ate the menu item. I do not understand the rigid, inflexible kitchen and wait staff. most of the shore excursions ended in wine tasting. I sought out Dragan, the cruise coordinator (yes, that is his real name) who steered me towards a guide who, like myself, had a degree in art history. Dragan had charisma and exceptional customer relation skills. He also led the post-cruise into the Loire valley. Wheniwhmpered that iwas anold lady and not used to 40 degree celsius weather, he shortened the walking tour. he also arranged for a trolley to take usto the next chateau. my gratitude knows no bounds. the tour of the chateaus in the Loire Valley made the cruise all worthwhile for me. The cruise itself sucked. the postcruise was outstanding. Read Less
Sail Date August 2018
I chose Amawaterways because of their solo cabins w/ a french balcony. I removed a star because this was a wine themed cruise and i spoke w/ ama 3x and the reps did not mention this. i do not drink, therefore, i did not attend the 3 ... Read More
I chose Amawaterways because of their solo cabins w/ a french balcony. I removed a star because this was a wine themed cruise and i spoke w/ ama 3x and the reps did not mention this. i do not drink, therefore, i did not attend the 3 enrichment lectures all focused on wine. there was also a wine pairing dinner lost on me. in addition, most shore excursions ended in wine tasting. the last day in Paris only offered a visit to a wine museum. i felt strongly that i was on the wrong cruise. i usually cruise w/ uniworld so i was not expecting luxury and there were no Murano glass chandeliers. however, the service was equal, therefore, outstanding. my cabin stewardess quickly caught on that i went for breakfast at 7 am and cleaned my cabin then. she replenished the body products daily. i always refuse turndown service because i am diabetic and can not eat chocolate, but i was pleased w/ her service. she spoke limited english so i didn't have to chat which for me, as an introvert, was a bonus. i appreciated returning from breakfast to a clean cabin as if by magic. Valentine and Anton, in the dining room, were friendly, but not intrusive. i do not communicate before my morning coffee and again they quickly caught on to my dietary requirements and left me alone at breakfast. as a diabetic, i eat every 3 hrs., therefore, valentine always asked what i would like for my evening snack when he took my dinner order. all the waiters let me order double portions of vegtables. i ordered veggies from one item and the fish entree from another. i am well aware my dietary habits r wierd and appreciated their flexibility. the food was 5 star dining. all river cruises have a coffee machine in the bar, but i have never encountered coffee that was better tasting from the machine, than in the dining room. several cruisers and i marveled at this phenomenon. it was GOOD coffee. ama offers several options for shore excursions, although found it odd that passengers had to book excursions before the cruise. the cruise director, john, was competent. i was surprised a cruise in Normandy didn't offer an excursion to the Bayeux tapestry. .if i had not cruised to Normandy before w/ uniworld and seen the tapestry i wouldn't have taken this cruise. details make a cruise great. i was surprised to find ama had sent a thank u post card when i returned home. also, ama supplies postcards, stamps and mails them free. bonus. my grandchildren luv getting postcards they chagre for stamps if u send a postcard u have purchased. best of all, the postcards arrive. i mailed postcards from Hawaii that never arrived. i also appreciated the stretch classes and yoga. ocean cruises charge extra for yoga. i would cruise amaway again, despite the fact that i resent not being told this was a wine cruise. Read Less
Sail Date August 2018
This was our second cruise with AMA. The first was the Danube and now the Rhine River. From the very beginning of each of these cruises.. every detail was noted to make sure all passengers were delighted. The cruise manager, Marcia and ... Read More
This was our second cruise with AMA. The first was the Danube and now the Rhine River. From the very beginning of each of these cruises.. every detail was noted to make sure all passengers were delighted. The cruise manager, Marcia and hotel manager Eduord were the best of the best. Also we had a very hands on captain. The staterooms were roomy enough and very efficient. The meals and entertainment were top of the line. What sets AMA cruises apart from others are the programs/guides/sites along the way to experiencing Europe’s famous cities and small villages. We never remotely had a concern/problem along the way. If we had, we were always assured anything could be fixed. The guides were extremely knowledgeable about the areas of the country they came from. There was extraordinarily history and experiences shared with us. We highly recommend any river cruise with AMA. They are a family owned company and want each of us to have a valuable travel experience. The Grants Read Less
Sail Date August 2018
This was my first river cruise, and my husband and I were very impressed. From the excellent service on board to the delicious gourmet meals and multiple shore excursion choices, we felt pampered and relaxed. The ship itself, Ama Serena, ... Read More
This was my first river cruise, and my husband and I were very impressed. From the excellent service on board to the delicious gourmet meals and multiple shore excursion choices, we felt pampered and relaxed. The ship itself, Ama Serena, is clean and beautifully equipped. There was always something to do, on-board or off. There were interesting talks on the history of the local cities/countries and their wines, lounging poolside, listening to live music, or exploring the cities and shops on shore. Maddy, our tour guide was excellent with her knowledge and advice in planning shore excursions. Dining, particularly the dinners, were fun and excellent. Every detail was attended to, and we weren't ready to leave the ship after the week was over! We would definitely recommend AmaWaterways and would cruise again with them on another trip in the future. Our one complaint would be something many others found frustrating as well, and I'm not sure in this day and age with all the boat traffic on the river that this will improve or change any time soon. Be aware that in some ports and depending on what side your cabin is located, you will dock right next to another ship and you will look directly into the cabins of the neighbor boat. You may not be able to enjoy the views from your window/balcony and will want to keep your drapes drawn. When you disembark to go ashore, you will need to walk through the neighbor ship to get on land. This was particularly obnoxious when a neighboring ship (not AmaWaterways) had their laundry hung up all over their balconies (this only happened one time). I still would recommend getting a balcony room, however, because it is so beautiful to sit outside and watch the countryside go by, and even to experience the locks from your balcony. I really enjoyed going through the locks (we went through 12 of them!), especially at night--it was kind of spooky, but fun to experience. Read Less
Sail Date August 2018
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