After cruising on a private barge in Dijon, France, and on an Ama Waterways competitor's ship on the Danube in 2019, our traveling friends began to focus on upgrading to Ama for our next trip. We decided on an AmaMora Winter Market Cruise from Amsterdam to Basel.
Water levels on the Rhine vary from year to year, and in 2023, there was high water cascading into the river from Switzerland. ...
Response from SocialMediaA, Coordinator, Social Media
Greetings from AmaWaterways, thank you for sharing your river cruise experience with us! It is great to know that our team was welcoming and helpful during your stay. We are delighted you had...
Sail Date: December 2023
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
Our group of six cruised on this ship from Chalon-sur-Saone to Arles in October, 2023. We were attracted to this cruise for a variety of reasons but especially because it cruised through two legendary wine areas of France (Burgundy and Rhone Valley). Given the cost of the cruise, the experience was above average but no more. Fortunately, we interacted with three employees who stood out for ...
Response from SocialMediaA, Coordinator, Social Media
Thank you for your kind words and positive feedback! We’re so happy to hear that you received such excellent service while sailing with us and that everything was to your liking during your...
The cruise was wonderful . However , the cruise was designated as a "Bordeaux Wine Cruise."
The wines that were featured by the wine expert were California wines. These wines were very good, however I expected Bordeaux wines to be featured on a Bordeaux wine cruise. If I were cruising in Napa or Sonoma, I would not expect Bordeaux wines to be featured. This is the third time we sailed on an ...
Response from SocialMediaA, Coordinator, Social Media
Hello, dear guest. We are happy to know that you enjoyed your time with us on board. We apologize for any confusion with regard to how you our Celebration of Wine River Cruises may be...
We took this cruise on the recommendation of our travel agent. Generally, the cruse was fine - rooms were nice, better than expected. Excursions were interesting and well handled. Only problem, and it's a pretty big problem, was the food was awful. Dining experience was very nice - great service and presentation. The issue was the food was very bland and tasteless. Variety was ok, but just ...
Response from SocialMediaA, Coordinator, Social Media
Welcome back from the AmaPrima. Thank you for taking the time to write a review about your overall experience. We sincerely apologize for the disappointing dining experience you had with...
Sail Date: June 2023
Cabin Type: Stateroom with French balcony and outside balcony
I am in my early 50’s. Have been lucky to travel extensively . Have done 6 ocean cruises, many all inclusives and city travel. This was our first river cruise. We chose AMA as our travel agent recommended them due to their level of service, amenities and included tours. We chose the itinerary as we were able to see the Netherlands, Germany, France, Switzerland in one week. Wanted to see the ...
Response from SocialMediaA, Coordinator, Social Media
Hello! Thank you for choosing AmaWaterways as part of your family vacation. We sincerely appreciate you taking a moment to write about your experience, and we are glad you enjoyed your time...
Sail Date: June 2022
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
We choose this cruise for the destination, Bordeaux. As such, the cruise met our expectations and then some. There were also many daily exercise options including long bicycle rides which we enjoyed.
The staff was solicitous, friendly and professional. The cruise was kept clean and COVID special protocols were in place.
The food was the big disappointment. From the appetizers which were ...
My husband and I chose this cruise in hopes that “by now” COVID would be over. Sadly, still not the case. We liked the fact that AmaWaterways didn’t require final payment until 90 days prior to the trip, and had Alliance’s travel insurance with a COVID rider, so after vaccination and a booster, we got ready to go. We used vouchers from cancelled 2020 flights to book our own flights and was ...
The Christmas markets were lovely and the food was good.
Cleanliness is a concern-found someone else’s sock under my bed at check in. Despite asking to have it he room vacuumed and the stained coverlet and curtain changed out for clean ones, it took 2 days and numerous discussions to occur.
The often haughty cruise director gave misleading pricing (different numbers to different people) ...
Response from SocialMediaA, Coordinator, Social Media
Dear Marygalsea,
Thank you for sharing your feedback with us. We are disappointed to learn that your stateroom and our crew did not meet the high standard of service we pride ourselves on...
Sail Date: December 2019
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
My husband and I were celebrating our 65th birthdays. This is our first river cruise. Our travel agent highly recommended AMA over any other river boat cruise.
The ship, cabin, food, entertainment and service were outstanding. We particularly enjoyed the new "Wellness" program. Marcelo was an excellent fitness instructor.
The shore excursions were very well planned. The local guides ...
This was our second cruise with AMA and we cannoy imagine a river cruise with any other line. The service and amenities are top-notch. The quality of food surpassed even our previous cruise. Unfortunately we had terrible weather throughout our 10 day holiday, but AMA still made the cruise very enjoyable. The daily walking tours, though hampered by the weather, were interesting and informative. ...