AmaWaterways France Cruise Reviews
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Cruiser Rating
4.5
Very Good
300 reviews
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1-10 of 14 AmaWaterways France Cruise Reviews
Review for a Europe - River Cruise Cruise on AmaDante
Disappointed121
10+ Cruises • Age 60s
We booked the Paris & Normandy Cruise on 4th November 2023 after attending a very professional presentation at our local travel agency. I was impressed by the Scottish Business Development Manager's assurances that AmaWaterways always delivers an excellent guest experience.
Although disappointed that there were several fairly significant changes to the original itinerary published in the ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Dear valued guest, On behalf of the entire AmaWaterways family, we sincerely apologize for the disappointing dining experience you had with us. We have informed our Customer Relation team of...
Sail Date: November 2023
Review for a Europe - River Cruise Cruise on AmaDante
Houston Travel Chick
2-5 Cruises • Age 50s
This cruise was rather expensive. My travel agent really pushed this cruise line, and one thing she assured me was the food would be fabulous. It turned out a lot of the food was frozen and pre-made. The chef's dinner was amazing, but you only get it for one night. One other dinner was pretty good, but not so memorable I could tell you what it was. The menu is very limited, and honestly, I would ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Dear guest, We sincerely apologize for the disappointing dining experience you had with us aboard AmaDante. We appreciate you taking the time to document your concerns, as it gives us a...
Sail Date: September 2023
Cabin Type: Stateroom with French Balcony
Review for a Europe - River Cruise Cruise on AmaPrima
Intrepid100
6-10 Cruises • Age 50s
Group of four of us. Two AB rooms with balconies. Gorgeous, decently-enough appointed, and the room attendant does an immaculate job. The staff you might encounter in the hallways are cheerful, the dining room and reception staff is hit or miss. I've three times gone to the reception desk and three times been ignored for several seconds or so with a completely empty counter.
I can't say ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Hello, there. We sincerely apologize for the disappointing experience you had with us while on board the AmaPrima. We appreciate you taking the time to document your concerns, as it gives us...
Sail Date: June 2023
Cabin Type: Stateroom with French balcony and outside balcony
Review for a Europe - River Cruise Cruise on AmaDolce
tdtexas49
6-10 Cruises • Age 70s
We took this cruise as a part of a group hosted by a local winery.
The best part of the cruise were the winery excursions.
After that not so good. Only had 1 meal that was out of the ordinary. While a different soup was offered at each evening meal it they all tasted the same. The other issue at dining was the change of staff even when you sat at the same table.
The primary lounge ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Thank you for your feedback. We apologize for any inconvenience your negative experience may have caused and will pass this information along to our guest relations department. If you would...
Sail Date: April 2023
Cabin Type: Single Stateroom
Review for a Europe - River Cruise Cruise on AmaKristina
Clover8
2-5 Cruises • Age 80s
My wife and I just returned from a 7 day Rhone River Colors of Provence cruise on the AmaWaterways AmaKristina. This was an expensive trip but we thought it would be worth it based on the reviews we had read. The boat configuration, shore tours, and housekeeping were fine. But we were very disappointed with the food (with the exception of desserts) and food is a large component of cruise ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Hello! We sincerely apologize for the disappointing experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas of...
Sail Date: August 2022
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
Review for a Europe - River Cruise Cruise on AmaLucia
cmktaylor71
2-5 Cruises • Age 50s
My sister and I chose this cruise to celebrate our 50th birthdays (both of which happened during COVID shutdown) and were so excited for this once in a lifetime experience together! We had both cruised larger ships (mostly Disney for myself and my family) over the past several years, but not together and thought this more intimate cruise style would suite us very nicely. This particular cruise ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Hello –
Thank you very much for sharing your recent experience here on Cruise Critic. We were very sorry to read your review and learn that certain aspects of your first river cruise...
Sail Date: June 2022
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
Review for a Europe - River Cruise Cruise on AmaLucia
mvdude1111
10+ Cruises • Age 20s
We are still onboard and will disembark tomorrow. This is a chartered cruise, and we are with a group of 74. The ship is new and beautiful. The common areas and the cabins are impeccably clean. The staff, for the most part, are very nice, friendly and helpful. Several of the passengers became ill onboard, I’d say around 30-40%. This was brought up to the cruise manager, Jonathan, early on in ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Hello! On behalf of the entire AmaWaterways family, I am sorry for the experience you had during your journey. We take pride in our work and want to take care of all of our guests while they...
Sail Date: June 2022
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
Review for a Europe - River Cruise Cruise on AmaStella
Jberglund2
10+ Cruises • Age 80s
10 passengers in our family chose this cruise for the Christmas Markets. We departed from Amsterdam on the 22nd of December for Basil. We noted a small notation on the website that many markets closed on the 22nd or 23d, however the itinerary listed several markets to visit. On board, our updated schedule listed an added market. What this cruise company failed to mention was all markets were ...
Read MoreSail Date: December 2019
Cabin Type: Outside Stateroom with French Balcony
Review for a Europe - River Cruise Cruise on AmaKristina
RCLCMJCJ
First Time Cruiser • Age 60s
Though I have traveled all over the world with friends and family, this was my first river boat cruise. Before you decide to go on an Amawaterways river cruise, I think you should close the glossy brochure and read actual reviews from travelers. It's all about expectations. The majestic views from the brochure are not the norm. The Rhine is a busy working river with cargo ships passing by often. ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Dear RCLCMJCJ,
Thank you for taking the time to share your valuable feedback with us. We are disheartened to learn that your experience was anything less than extraordinary. We will convey...
Sail Date: September 2019
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
Traveled with disabled person
Review for a Europe - River Cruise Cruise on AmaSerena
Proud American
6-10 Cruises • Age 60s
We chose this cruise to determine if a river cruise was a good fit for us. We have decided that for the money our bet is with the ocean cruises. If you are the type that can sit and enjoy a piano player or read. Then a river cruise is a good fit for you. We consider ourselves to be active and the River cruise just does not have enough activity. As for the rooms we upgraded to a balcony and ...
Read MoreSail Date: August 2019
Cabin Type: Stateroom with French balcony and outside balcony
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