1. Home
  2. Cruise Lines
  3. AmaWaterways
  4. AmaWaterways Cruise Reviews
8 Helpful Votes
Sail Date: November 2018
After 5 spectacular river cruises with a rival company I took a chance on AMA based on their superior reviews, big mistake. The water level was too low to do our original itinerary (not AMA's fault) but the substitutions they made ... Read More
After 5 spectacular river cruises with a rival company I took a chance on AMA based on their superior reviews, big mistake. The water level was too low to do our original itinerary (not AMA's fault) but the substitutions they made were ridiculous and certainly not comparable to what we booked and paid for. To date, no compensation or consideration has been offered. But besides the bugled itinerary there was a lot of problems that were not related to water level. The "light lunches" and "late night snacks" were the same three sandwich combinations every day...salmon, tomato-cheese or peanut butter and jelly. Really! There are no food options offered outside of designated meal and "snack" times. Cabin interiors were a bit worn but adequate. The desk staff seemed overwhelmed and quite frazzled. The entertainment was basic at best. The over-all staff attitude seemed to be one of simply herding people about rather than one of service and a few were border-line rude. I will never sail AMA again. Read Less
11 Helpful Votes
Sail Date: October 2015
This was our 10th cruise, first on Amawaterways and last river cruise for sure. We boarded the bus from Siem Reap to the ship on a 7 hour bus ride. We made 2 stops along the way for restroom breaks and to stretch your legs. The tour guide ... Read More
This was our 10th cruise, first on Amawaterways and last river cruise for sure. We boarded the bus from Siem Reap to the ship on a 7 hour bus ride. We made 2 stops along the way for restroom breaks and to stretch your legs. The tour guide stated to us that only a few cruises a year actually depart from Siem Reap so expect to be on the long bus ride to the ship. We booked the entire land portion on our own and some what mimicked the cruise lines itinerary. We stayed 5 nights in Hanoi's Old Quarter (Highly recommend) and a 3 day 2 night Halong Bay cruise on Signature Halong Cruises (Top notch experience). The AmaDara is a brand new ship in 2015 and is spacious and comfortable. What set us off from the very beginning and put a bad taste in our mouths was after we checked in and received our keys to our room we approached our cabin watching the "Hotel Manager" giving 4 other passengers a tour of our cabin while our luggage is in plain view inside the room. I asked him why he was allowing people in our cabin and he a stumbled for answers and said "He thought the room was vacant." We booked our cruise 15 months in advance, it was never vacant. Again our luggage is clearly visible in the room. I said to him "You should have pulled the door shut and never allowed them to enter." OUR TRUST WAS IMMEDIATELY BROKEN WITH THIS COMPANY. He then stated that "The door was left opened by the porters so I allowed them to take a "peek"." I said "Really? Our bags are in the room. You should have pulled the door shut." Now they are climbing over our luggage laughing on the way out and said "Thanks for the tour." I say to him "Are you serious?' and he looked at us in disgust and asked us "If there was a problem" I knew then he was a lost cause and an embarrassment to his company. 5 days later he has someone place a bottle of wine with a card apologizing for the misunderstanding on embarkation day. There was never a misunderstanding. Activities onboard include a swimming pool, small gym, eating, and sleeping. Horrible to no WIFI. The food and service by the dining and cabin stewards were amazing. So gracious and always readily available to assist you in any way. Very genuine kind hearted individuals. Port and Shore Excursions were poor and thoughtless. You will hurry through to see floating villages and markets galore. They all look the same with no real time to explore during the short port time. Usually under 2 hours and then they herd you back onboard for lunch and then sit in the middle of the river with no way off to continue to explore. Entertainment onboard consisted of an Apsara Dance performance by local children which I have to say was impressive, a crew talent show which was fun to see the crew relax and have some fun, and a tropical fruit tasting at the end of the cruise to use any left over fruits that were not consumed in the prior 6 days. Disembarkation was a breeze and a 2 1/2 hour bus ride for the port to Ho Chi Minh City. My personal summary of this cruise is not a favorable one. This particular itinerary is weak and is designed for the inexperienced traveler who needs to take baby steps along the way and lives a sedentary lifestyle. If you really want to see Vietnam and Cambodia which I highly recommend, stay in nice hotels along the way and see more and do more for far less money. We wanted to get off half way through and just take a cab to HCMC. Good Luck! Read Less
11 Helpful Votes
Sail Date: December 2015
The AMA Serena was totally 5 star. Our upgrade to the cabin with the French balcony was a very nice touch, the beds were excellent as were the duvets. There was a running track/putting green and large hot tub/small swimming pool and a ... Read More
The AMA Serena was totally 5 star. Our upgrade to the cabin with the French balcony was a very nice touch, the beds were excellent as were the duvets. There was a running track/putting green and large hot tub/small swimming pool and a very nicely set up gym. Very very nice. Now let’s talk about the organization, the on board entertainment, the daily tours and docking locations.. Upon reaching Zurich (we had signed up for the pre tour getaway) we were greeted by the tour director Federico who was very pleasant and told us that there would be a short get together that evening. Check in at the Hotel Continental was swift and convenient and the staff were very pleasant as well. The hotel itself does appear to be an aging dowager duchess in need of some refurbishment. The large chairs in the lobby could do with an update both in colours and materials. They looked quite faded and there appears to be just an overall appearance of decay slowly happening. The rooms were quite nice and at one time I’m sure they would have been very elegant. While some of the elegance is still there in the marble counter tops in the bathrooms, one could not ignore the signs of aging. The door to the bathroom was quite scarred and edges were dusty as well and the door just didn’t quite shut properly unless given a “push”. The evening get together was quite pleasant (I seem to use that word quite a bit) and the wine was very nice (made especially for the hotel as it turned out). The tours in Zurich were quite good but as I did not partake of the ones with fees it would appear that they went over really well. . Breakfasts were plentiful and nicely laid out as well. The ride down to Lucerne went very well and the ride across Lake Lucerne was fine. Weather was heavy overcast but all in all was very nice. The Hotel Radisson Blu was a comfortable hotel with large rooms; the heated floors in the bathroom were a nice touch. Breakfasts once again were plentiful and nicely laid out. While the staff in Zurich appeared to be much more approachable the staff in Lucerne were efficient but not overly friendly. The bus ride from Lucerne to Basel was uneventful and the walk through the town was quite good. I have to admit that I did not find the Christmas Market in Zurich all that interesting as it was so incredibly expensive. And this was about the only Christmas market that was “on”. The one in Basal was being torn down and a lot of them had closed up early due to the uncertainties going on in Europe at the moment. There was one that we went to that was really nice though and that was the little town called Riquewihr in the Alsace region. Now that was an excellent tour. Boarding the ship in Basel. Very well organized and like I stated earlier the rooms were lovely. The welcome get together that evening could have been enhanced greatly with the addition of some “fondues” since we were still in Switzerland. They could have had the “ice breaker” with mulled wine and fondues. I felt this was a bit ‘flat”. The onboard entertainment was virtually nil. Yes there was the piano/guitar player and while he was good it was pretty bland. The only “entertainment” was a 2 girl (sisters) tribute band to Abba. The girls were okay but I really felt it was “sub standard” entertainment for the type of cruise it was. That was it for entertainment. I think this could vastly be improved by organizing a “strudel making” afternoon when sailing. Or bringing on board a historian who could talk about the history of the area and possibly about the recent migrant situation. There was very heavy promoting of the AMA Waterway tours which made one tune out at times. The docking situation was deplorable really. AMA will have to step this up somewhat to arrange docking closer to the city centre. I realize that the size (length) of the boat may prove to be an issue but when docked up beside other cruise boats there did not seem to be a lot of difference. A 15 minute walk to where the buses were really was not on the cards. Yes, they had a slow walker’s group but even so there were “in between” persons who may have had knee issues which did not necessarily put them into the “slow walkers” group and that 15 min walk both to and from the buses to the boat was not great. A couple of the tours ( a hike and a bike ride ) were very well received by the more fit of the group. These were excellent. There did appear to be a bit if disorganization when it came to having the buses arrive on time etc so AMA did not get full marks for that. The food was comparable to other river cruises I’ve been on but I have to say that Christmas dinner was a bit of a letdown. I’ll have to hand that one over to Viking River Cruises who did have an excellent Christmas dinner (Roast Goose) The “suggested” amount of tips per person per day did seem a bit high as well. Our daily cleaner would not have been worth that amount. Now I realize that shipping companies do not pay their staff a whole lot and depend on the tips to make up for a lot; one suggestion might be to have the tips included in the overall price and if a person wanted to they could tip individual persons who do a superlative job. Would I travel on AMA again? Hmmm probably not. I think I would hand that over to Viking who in my mind gave good value for the dollar. River cruising is not ocean cruising and should not attempt to be. I feel that the swimming pool/hot tub; running track and putting green were just a tad over the top but the gym was nice.. Read Less
12 Helpful Votes
Sail Date: December 2017
My family and I do a big adventure trip every year and we had been wanting to do SE Asia for a couple of year and just couldn't find anything escorted that lined up with school holiday breaks. We booked about 9 months in advance for ... Read More
My family and I do a big adventure trip every year and we had been wanting to do SE Asia for a couple of year and just couldn't find anything escorted that lined up with school holiday breaks. We booked about 9 months in advance for myself, my active but older parents and my 16 yr old daughter. We have previously done only land packages with Tauck tours and were looking for something close to that level of service and accommodation and we were pretty pleased overall with the AMA experience. We had a day of our cruise cut off due to a typhoon in the area closing the embarkation port. The cruise line added an extra day in Ho Chi Minh City at the Sofitel with lunch and dinner (but no additional excursions), we did not miss any ports but did lose time in pheom phen and had to forgo an excursion there. Accommodations on the land portion (all Sofitels, including the Phokeethra in Siem Reap and Metropole in Hanoi) were first rate. The Metropole is a truly special hotel experience, especially if you are as into history as our family is. We had a category B stateroom on the ship and I was pleasantly surprised (with limited cruise experience) having previously sailed with disney and on an expedition ship in the Galapagos, with the size and comfort of the cabins. The bathroom allowed for a shower without having to do any strange contortions, and there was ample space to spread out a little, dress and relax with two people. We chose the one on the end of the ship by the gym, didn't feel any movement at all, and it was much quieter location. Things we liked: The staff was all very nice and accommodating, but the hotel manager (Marcus) and the restaurant manager (I am horrible and forgot her name but she was beyond fantastic) were standounts. Massage/spa prices were very reasonable for a cruise ship, as were the additional charges for upgraded wines. The included wines were also very drinkable, but I wish they would serve wine by the glass in the bars instead of just at dinner. We did the chef's table one night, I didnt think it was anything extra special. In general the food was perfectly edible, but nothing standout EXCEPT when they cooked local. I wish they had more local options at dinner, where it was pretty much all western style. The local items on the action station and morning noodle soup were always excellent, the rice paper wraps and spring rolls, etc were also fantastic. We tended to leave dinner a little wanting some evenings. They do have more mainstream choices available for every dinner (salad w/chicken or shirmp, hangar steak etc), but when in a place like SE asia, there's too much good local stuff to be cooking up fancy french food - but the brand knows their audience and I'm probably the weirdo who wants to eat pho all the time. The local guides changed with each region, and they were all good, but we were lucky enough to have two really outstanding guides in southern Vietnam and in Cambodia before we got to Siem Reap. Vinh and Buntha really make the trip special with their insight and their stories. Loved all the shore excursions we did from the standpoint of the sights we saw, loved they had options for people with mobility issues or who wanted less challenging temple climbing etc but still wanted to actually see the highlights. The overnight cruise in Ha Long Bay at the end of the trip was also great for scenery and the accommodations on that boat were also really nice. The cooking class and bingo, and a a few of the other daytime onboard programs while the ship was in transit were fun. I wish they had more enrichment, maybe a photography class, more in depth lectures about the history and culture, etc. but what they did have was fun and informative. What i wasn't crazy about: Some of the shore excursions I would have liked to have a little more time allowed at some of the museums and temples, etc. I felt rushed especially at the War Remnants Museum and Temple of Literature, Reunification Palace and the market in Ho Chi Minh City. I also wasn't crazy that for New years eve we were tied up at basically a loading dock in the middle of nowhere Cambodia, and there was no place to get off the ship to maybe check out some local nightlife. The staff tried really hard with the evening entertainment, but it wasn't really my speed, especially in a region known for night markets and such. We were VERY and I recognize VERY lucky that our trip included a few multi-generation families with younger people so there were other people my daughter's age or near it on the trip, which made it more fun for her. the food on the Ha Long bay boat was edible, but nothing to write home about. Also, the wifi on the ship worked intermittently at best and there is no roaming service in Vietnam - no biggie for me, but for some it might be an issue. Also no wifi in the cabins, only the lounge and the sundeck unless you're in a suite. We also didn't get our documents from AMA until about week before we left (2 weeks before the actual tour start date) and as we were visiting another country on our own and 2 days of transit to get there, it left me a little anxious and we were unable to pre-register for shore excursions, as they had already closed by the time we had had a chance to review everything. Overall, we loved the trip, we were fortunate to have some experiences that were really life changing (touring the Killing Fields and S-21 Detention center with Buntha, Sunrise on Angkor Wat), I came back wanting to return to explore more because I found the people so welcoming, and feel like on such a whirlwind trip I didn't get to explore the cities as much as I would have liked to. The river cruise does allow you to get to places like Tan Chau, Sa Dec and the rural areas of Vietnam and the floating villages on the ton le sap, etc in Cambodia where there really aren't western tourist class accommodations. My mom thinks river cruising is now the greatest thing. It wouldn't be my first choice to go back to for something like Europe, but for something more exotic such as the Zambezi, the Irrawaddy I'd probably book another one. It was a good trip for the diverse ages we have in my family, there was plenty of activity for my daughter and i and enough down time to allow my folks to be able to enjoy most of the sightseeing and still relax. Read Less
4 Helpful Votes
Sail Date: September 2017
We chose AMA Waterways based on reviews from friends and a travel advisor who indicated that it was a step up from competitors. We had a lovely trip and very much enjoyed the AMAWaterways experience (apart from item #2, below). We ... Read More
We chose AMA Waterways based on reviews from friends and a travel advisor who indicated that it was a step up from competitors. We had a lovely trip and very much enjoyed the AMAWaterways experience (apart from item #2, below). We found the staff to be thoughtful, efficient and fun and the journey was very well organized. We’ll also share a couple of suggestions that we included in our end-of-cruise evaluation~~~ 1. The excursion offerings seemed a bit limited in some locations, and also somewhat short in duration. For example, in Cologne, the “general” excursion (the one not for hikers or bikers), was a drive into Cologne and a tour of the outside of the Cathedral. The excursion lasted 3 hours and could have included a stop at a famed chocolate factory or another site or two before returning to the ship. 2. The stateroom took some adjustment, as it is smaller than what we've seen on ocean cruises. It did have all you needed once you adjusted. However, the stateroom beds were more like dorm room mattresses than what would be expected on a luxury cruise line. AMAWaterways profiles itself as upscale hoteling, yet most upscale cruisers will expect a higher quality mattress with a pillow top in today’s competitive environment. And candidly, mattress comfort is a high enough variable for us that it would make us think twice about another AMAWaterways cruise, which is such a shame. Our Silversea mattress, for example, was of a much higher quality and more comfortable. Read Less
8 Helpful Votes
Sail Date: June 2017
This was our first River Cruise. We chose AmaWaterways and the Enchanted Rhine because of the Itinerary that included the Pre-Land Extension in Zurich and Lucerne, Switzerland. We chose the AmaKristina because it is a new ship. I will ... Read More
This was our first River Cruise. We chose AmaWaterways and the Enchanted Rhine because of the Itinerary that included the Pre-Land Extension in Zurich and Lucerne, Switzerland. We chose the AmaKristina because it is a new ship. I will focus more on the Land extension because I have not seen much focus on that on other reviews. We traveled to Zurich on our own after sightseeing in Munich. Our tour began at the Hotel Stiegenberger in Zurich. We came prepared but still dismayed that the hotel was not air-conditioned and the temps were already in the low 80's F. The room was sweltering even with a fan. It is a very nice and scenic hotel otherwise. However, the city view room was overlooking a crowded courtyard of buildings. The cruise director covered all aspects of the tour times as well as transportation and optional excursions. We were happy that the excursion to Rhein Falls and Stein en Rhein was available. It was an additional charge of about $80 per person. The tour guide, Judith was wonderful and she was with us for Zurich, Rhein Falls and Lucerne. We enjoyed a very informative and scenic bus trip to Vitznau followed by a beautiful boat trip across Lake Lucerne to the city. Our hotel in Lucerne was at the elegant Hotel Schweizerhof. I already knew from research that I wanted to go to Mt. Pilatus so we opted out of the AMA excursion to Mt. Stanserhorn. Mt. Pilatus was truly awe-inspiring and we really enjoyed our free time at Lucerne. Sadly, it was time to go. We traveled by bus to Basel. After completing a city tour and lunch on our own, we were delivered to the ship. Our check went smoothly. We were in Room 231 Cello Deck. I was disappointed that there was dirt on my bed before I even touched it. There was also a hair (not mine) on the pillow. For the money, I guess I thought the cleanliness would be impeccable. The bathroom is small and it contained an annoying metal trashcan that would tip over when you used the footstep to open it. The paper was not always replenished either. While new, the actual toilet seat cover felt loose and banged against the tile when you sat down. We felt the movement of the ship and it would feel like it shuddered when it went through other ship's wakes. I would definitely move to the higher (Violin) deck and near the front for the next trip. We also noticed a creaking noise coming from the ship around the midship area. Apparently, we were not the only ones that observed it because we saw a passenger speaking to the Ship Engineer about it one day. The WIFI was not operational for the first day. It also tended to be out when we were docked. We enjoyed the guided tours to which included Riquewihr and Strasbourg, France, Rudesheim, Heidleberg, Koblenz, Cologne and Amsterdam. I wish we could have had more time at Cologne. There was a lot to see there and I felt it warranted a full stop there instead of one afternoon. The guides were all good except for mine in Riquewihr. Johannes was not too informative and he did not even discuss the city gate and moat. I only know this because my mother took the Gentle walker tour and their guide covered it. I went on the Active Walker tour of Strasbourg. It was very informative and I believe we did cover about 6 miles. However, I wish we could have stayed at the Orangerie longer and/or visited Empress Josephine's Palace. It would be good if that were included on an actual tour. Friends that I talked to enjoyed the bike ride excursions. I chose a hike to Ehrenfels Castle and it was terrific uphill hike through the vineyards. The tour information listed it as 6 miles. It was only 3 miles. My favorite part of cruising was actually cruising. The deck chairs and seating were very comfortable. The boat was usually moving at night or during meal times so we did not get to enjoy the cruising as much as we would like. The cruise through the Rhine Gorge was incredible and my favorite part of the actual cruise. We were blessed with good weather and it was actually cool enough to need blankets. The cruise director provided excellent commentary on the scenic castles and towns that we passed. There was an added bonus when they brought up Rudesheimer coffee for us. The food on board was indeed wonderful and plentiful. The selection was vast. The Omelet Station attendant, Dejana, was wonderful and remembered how I liked my omelet after one visit. Do book your reservations for the Chef’s Table as soon as you arrive on the boat. It is a wonderful 5 course sampling meal full of imaginative and memorable dishes. We wanted to go again! There were a couple of things that marred the dining experience. The time between meal courses was exceedingly long. It did not matter which server station you chose. Dinner took at least two hours. Our table would finish a course and then it would take a long time for the next course to arrive. Meanwhile other tables that arrived after ours would be on to the next course. The other issue was with the wine and beverage stewards. They would not come by the table to offer any refills at times. Some mornings I got my excellent Cappuccino from the 24 hour Coffee bar and took it with me to breakfast just to make sure I received coffee. I do know everyone worked very hard. It seems like they need more crew to handle the meals but then where would you put them? Their memory is excellent. One morning the steward asked me if he had offended my mother because she did not touch her dessert the previous night. I assured him that was not the case. She was too full to eat anymore. The receptionist remembered our cabin number even before I did. Cruise culture is new to me but each meal involved a great deal of socializing. You could indicate to your waiter if you wished to either join someone else, have someone join you or dine alone. We met plenty of friendly people. There were mostly Canadians and Americans on the cruise. A few couples from the U.K. The Well to do’s kept to themselves. We heard the evening entertainment was very enjoyable but since it did not start until 9:30 p.m. thus we went on the prepare for bed. We got up at 6:30 each morning so we could get to breakfast at 7:30 a.m. before the rush. The sightseeing excursions usually loaded up about 8:45 a.m. We received some free time in every city and that was appreciated. I never even saw the fitness room or used the spa. Who had time? A few people used the walking track. Some friends enjoyed the pool but I did not bring a swimsuit so I missed out. The lounge was very tastefully furnished and comfortable. Our voyage with AmaWaterways has given us cherished memories that will last a lifetime. Read Less
4 Helpful Votes
Sail Date: October 2015
The cruise was fantastic for the first 5 days, then the low water hit. Although, AMA says they are not affected by this, that is not the truth. We had to dock and be bussed to Regensburg and Nuremburg. The bus rides were 3 to 5 hours long. ... Read More
The cruise was fantastic for the first 5 days, then the low water hit. Although, AMA says they are not affected by this, that is not the truth. We had to dock and be bussed to Regensburg and Nuremburg. The bus rides were 3 to 5 hours long. Very disappointing but not AMA's fault. Although, Viking, who is very upfront about their itinerary changes, did a boat swap during this period, which would have been preferable to being bussed. The transfer to Prague was also changed. Instead of visiting a quaint small town as planned we drove for 7 hours wasting 2 hours in a forgettable Pilzen with nothing to see. Even the tour guide couldn't think of anything to say. There was a brewery (not enough time to visit) and a church. Finding a place to eat lunch was a challenge. The cruise, itself was great. The ship was beautiful and the crew terrific! I would take another trip with AMA, I just wish they were more forthcoming with itinerary changes. We lost two days of cruising, which is the reason we took this trip---not the destinations. Bussing may be necessary but a big disappointment to the guests. Read Less
2 Helpful Votes
Sail Date: December 2014
Overall a nice experience but thanks to the many new friends we made during the cruise. We booked this cruise soon after a cruise on the River Douro with AMA only 5 months earlier. The AMA Douro cruise was perfect. Sadly this cruise was a ... Read More
Overall a nice experience but thanks to the many new friends we made during the cruise. We booked this cruise soon after a cruise on the River Douro with AMA only 5 months earlier. The AMA Douro cruise was perfect. Sadly this cruise was a very different experience. My wife and I feel that the main things that led to our disappointment can be summed up by no one really in control or taking ownership; weak leadership; poor quantity of entertainment (not enough). Some of the general frustrations we experienced included: 1. No transfer from arrival airport arranged. Given a bottle of wine as an apology which we could have had anyway as wine is included with dinner. 2. Crew walking heavily on top deck in the middle of night numerous times 3. Drinks waiter rude - really offended that I had reported lack of mugs and milk and bar staff were not around. He made us feel uncomfortable making sarcastic comments 4. Towards the end of the week some of the drinks we had been enjoying stopped being available 5. Entertainment manager weak - nice person and tried hard but too young and lacked imagination 6. Poor entertainment - 3 nights we had no entertainment other than piano 7. Felt like no one in charge 8. Given food with gluten in chefs table restaurant despite them knowing and no care shown We already have 2 other AMA cruises booked for 2015 so I hope they will be better than this one. Suggestions for others considering AMAwaterways. 1. Avoid the last week of the season 2. Check to see if entertainment is planned for every night on winter cruises 3. Ask if one of the AMA directors will be on board Read Less
Sail Date: August 2019
This was our first river cruise but will definitely not be our last. The AMA cruise line is 1st class from the beginning to the end. The crew is so very well trained, the food is delicious and the ship is beautiful. The chef and ... Read More
This was our first river cruise but will definitely not be our last. The AMA cruise line is 1st class from the beginning to the end. The crew is so very well trained, the food is delicious and the ship is beautiful. The chef and kitchen crew never disappointed us. The food was delicious and beautifully presented. We ate at the chefs table one night, one word, DELICIOUS. The lounge was big and comfortable. The ship was spotless, someone was always cleaning something. The rooms always had fresh towels, the bed was comfortable and the bedding was clean. The rooms were nicely appointed with WiFi, computer and tv. We had the BEST crew. From the minute we said hello to the hugs and tears when we left, they felt like family. Bojan was our cruise director and Victoria was our cruise manager and they were always happy to help. THE BEST CRUISE LINE!! Read Less
1 Helpful Vote
Sail Date: August 2019
We had first river cruise in Europe, and we fell in love with it! The food was outstanding, our ship is beautiful and comfortable. Cabin is very clean with the best service ever. The food is absolutely delicious, everyone enjoyed it, and ... Read More
We had first river cruise in Europe, and we fell in love with it! The food was outstanding, our ship is beautiful and comfortable. Cabin is very clean with the best service ever. The food is absolutely delicious, everyone enjoyed it, and appreciate it. There are a lot of fresh vegetables and fruits served daily and creative menu, which is also variety of wonderful food. The service is awesome, they are polite, kind, welcoming, friendly. Entertainment and activities were very nice with different musicians on board. We would like to see some shows in the future. Service was excellent, very organized, detailed. Ports and Shore excursions overall were very good, only first one in Amsterdam was very short and less informative, also the last one in Freiburg was very short. We traveled with a 10 year old child and she really enjoyed it, we would do it again and again! Read Less
1 Helpful Vote
Sail Date: July 2019
I booked thru a tour company. Had never heard of this cruise line until then, this was an absolute amazing cruise. The ship is spotless, all the crew is very helpful and friendly. The food was amazing. The excursions were very good. ... Read More
I booked thru a tour company. Had never heard of this cruise line until then, this was an absolute amazing cruise. The ship is spotless, all the crew is very helpful and friendly. The food was amazing. The excursions were very good. Did not have to pay extra for most of them. At lunch and dinner you could have all the wine or beer you wanted to drink. They had a sip and sail every night with other drinks you could have. Our dining room girl Ayu was amazing. We tried to sit in her area every day for our three meals. It was nice to try the different ethnic foods. It was so much nicer than the bigger cruise lines. Only 164 passengers. It was easy to get off and on for the excursions. Used the pool one evening, it was very warm and relaxing. I would recommend this cruise to anyone, but not a cruise for children. Read Less
2 Helpful Votes
Sail Date: July 2019
I can only start by saying that AmaWaterways is on a completely different level. From the very first moment that we stepped foot on the AmaKristina, to the time we departed, the crew made us feel comfortable and we were treated like ... Read More
I can only start by saying that AmaWaterways is on a completely different level. From the very first moment that we stepped foot on the AmaKristina, to the time we departed, the crew made us feel comfortable and we were treated like royalty. We were amazed at the size of the ship and it was nice to have a small number of tourists with us, instead of a massive ship with over 1,000 people. Additionally, the food and drinks were impeccable, along with the service from the crew who were friendly, helpful and clearly LOVED their jobs. The excursions were amazing and we loved the walking/ bike tours because of how simple and easy they were. We wished the pool was bigger, and the bar on the sun deck was open, but we couldn’t of asked for a better vacation. We will definitely use AmaWaterways again and highly recommend it!!!! Read Less
3 Helpful Votes
Sail Date: July 2019
This was my first time on a river cruise and the AmaMagna did not disappoint. What an incredible ship, itinerary, and experience for the entire family to enjoy. We sailed to destinations I would not have ever imagined of visiting and ... Read More
This was my first time on a river cruise and the AmaMagna did not disappoint. What an incredible ship, itinerary, and experience for the entire family to enjoy. We sailed to destinations I would not have ever imagined of visiting and were able to experience the most delicious, superb dining venues onboard. The staff is the best I've experienced in the industry and by day 3 was greeted by my first name. The service levels are best in the industry. You have non stop wine and beers during lunch and dinner and get to take your full glass with you (something they don't allow on most cruise lines) The cocktail hour drinks vary by day and its a great ambiance before dinner. The four dining venues could not be any better...The Chef's Table experience, just WOW....then there is Jimmy's where we had the most amazing Osso Bucco that I've ever had in my life...Al fresco has the most amazing view od the Danube river. Read Less
Sail Date: June 2019
We chose this cruise because of Backroads. We were doing the biking/river cruise trip and felt that unpacking once on a ship and not having to think of where to get meals, etc would be a good decision. Backroads and their guides were ... Read More
We chose this cruise because of Backroads. We were doing the biking/river cruise trip and felt that unpacking once on a ship and not having to think of where to get meals, etc would be a good decision. Backroads and their guides were amazing and wonderful. The AMASonata and its crew were beyond our wildest dreams. I have never been more pampered, offered so much amazing food and drink, and been provided with every imaginable form of entertainment. From the Captain right through to Ali our housekeeping staff member, we were impressed and incredibly pleased. Wei-Ler our cruise concierge was everywhere all of the time, doing anything and everything to make our trip more exciting and seamless. We recommend this trip, whether you do it with the Backroads biking or just do the cruise, very highly. In fact, it was the best trip we have taken in our entire lives. Thank you one and all on the AMASonata for this trip of a lifetime. Read Less
2 Helpful Votes
Sail Date: May 2019
A couple of friends had sailed AmaWaterways and were very happy with their experience. Our travel agent had also sailed on this cruise and said it was good. Raul (the captain) was kind enough to show us around the navigation bridge and ... Read More
A couple of friends had sailed AmaWaterways and were very happy with their experience. Our travel agent had also sailed on this cruise and said it was good. Raul (the captain) was kind enough to show us around the navigation bridge and explained how the ship worked. Raul (the cruise director) was ALWAYS engaging and kept us informed several times per day. Unfortunately, one of the locks broke on the Rhine river so we were delayed and missed a couple of shore excursions, but we still had a great time. They made it work. We traveled with our adult son and his wife, who is pregnant so this was an opportunity to travel with them before they have the baby. We were concerned that the age demographic would be too old, but it wasn't the case. There were people on board from 15 - 85 and several in their 40's. Read Less
1 Helpful Vote
Sail Date: April 2019
This was our first river cruise, or cruise of any kind, and we picked AMA based on a review of various materials that reviewed cruise lines.The cruise was easy to book through a travel agent. The embarkation was smooth , the ... Read More
This was our first river cruise, or cruise of any kind, and we picked AMA based on a review of various materials that reviewed cruise lines.The cruise was easy to book through a travel agent. The embarkation was smooth , the disembarkation was well handled and included transportation from the ship to the airport. The price would have included free airfare had we wanted to fly to coincide with the ship's day of depature, But since we wanted to spend a few days in Europe prior to sailing, we had to have that booked separately, but we were given an airfare that was very inexpensive for the route taken. The ship was beautiful . Our room was surprisingly spacious at 230 sq. ft. and had both French and outside balconies.The bathroom was large with a great rain shower, thick, comfortable towels and high quality grooming products. It was serviced twice every day by a professional,conscientious, helpful, abd friendly staff. The food service could not have been better. The breakfast and lunch were buffet, although there were always choices available to be served from the kitchen. The dinners were four courses with several options, including vegetarian and gluten free. The wines were high quality (and free flowing).. The waitstaff was attentive to every need. Cocktails were available for free for an hour before dinner, but also available all day long. there were also early risers' breakfast t available later in the morning. Lunch was also available as just soup and sandwich in the ship's lounge. In addition, every person had access to a special dinner at the Chef's Table dining room one night during the cuise. As for activities, there was stretching and Yoga every day and other fitness activities available throughout the day. Bicycles were available all the time and there were scheduled bike trips as shore excursions. There were also several strenuous hikes. And the standard city tours had both active and less active itineraries so every person had access to a pace with which they could be comfortable. The staff was wonderful from captain on down . The cruise director was tireless in her efforts to insure that all was perfect and did her job with boundless energy and humor. In short, we would gladly sail with AMA Wayerways again and give them our highest recommendation. Read Less
Sail Date: April 2019
This was our first river cruise after 15+ ocean cruises, primarily on Celebrity, Seabourn, and Oceania. Overall a great cruise, so much in fact we are planning to do another river cruise on AMA next year. Positives: All ... Read More
This was our first river cruise after 15+ ocean cruises, primarily on Celebrity, Seabourn, and Oceania. Overall a great cruise, so much in fact we are planning to do another river cruise on AMA next year. Positives: All inclusive (except gratuities) no crowds/lines on board - about 150 passengers. Easy on and off every time. very good food (we are food lovers!) Beef not as good as fish, however (Europe not known for their beef). Great deserts, baked goods, fresh fruit, plenty of choices. The meal at Chef's table was fantastic. Tours were groups of 10-15 and the guides were very good. The scenery was spectacular and The ship is beautiful and in great shape. The service was a high point - just outstanding. No real negatives to mention. There are some differences between ocean and river cruising (none which I consider negative, just different), but we enjoyed the cruise tremendously - can't wait to do it again. Read Less
8 Helpful Votes
Sail Date: December 2018
We have had the Danube on our bucket list for quite a while. We chose the Magical Christmas Markets cruise because we knew our son--currently in graduate school--would be available between academic semesters to join us. Although we were ... Read More
We have had the Danube on our bucket list for quite a while. We chose the Magical Christmas Markets cruise because we knew our son--currently in graduate school--would be available between academic semesters to join us. Although we were excited about the trip and expected to see many wonderful sights, everything about our AMA Waterways experience exceeded our expectations. Every single meal--breakfast, lunch and dinner--was a five-star experience. But that's not to say it was stuffy or pretentious. It's just that the chef, baker, waiters, and other employers were amazing. There were always multiple options--eat a so-called "light" meal in the lounge upstairs, but the choices laid out were the types of hors d'oeuvres and finger food you might expect to find at an expensive wedding reception, plus assorted fruits, breads, and desserts. Meanwhile, in the main dining room, we could always choose to order off the menu or select items from a more extensive buffet. Or both, by which I mean that our waiters were quite fine with us mixing and matching anything we wanted. There was always a special table filled with a variety of fresh breads from the bakery chef, with desserts added to supplement what was featured on the menu. Local specialties were highlighted, as were local wines and beers. Our staterooms were clean and convenient. Towels were thick and spotless. Our housekeeper was friendly and honest to a fault. For example, we threw away an old pair of gloves that were falling apart. (We had found a new pair at a Christmas market and wanted to save space in our luggage.) The next morning, when she saw us in the hall, she expressed concern that if we were missing a pair of gloves, she had found a pair in the garbage. In fact, everyone on the AMACerto seemed to be concerned about our happiness and welfare. There were choices of tours at every stop--a "gentle" tour, a regular tour, a strenuous hike, and bicycle options. Bus tours to Salzburg, Melk Abbey, and other nearby sites were available, all most all of which were included in the price. Before, during, and after these tours, heads were carefully counted to ensure that nobody got lost. When it came time to settle the bill, everything was exactly as I had expected it to be. I could go on, but you get the point. Read Less
Sail Date: September 2018
Family recommended the Amawaterways cruise company . We couldn’t of had a better trip. The ship was in excellent condition from brass bell down to the on board bikes to take ashore . We were wowed by the crew especially the cruise ... Read More
Family recommended the Amawaterways cruise company . We couldn’t of had a better trip. The ship was in excellent condition from brass bell down to the on board bikes to take ashore . We were wowed by the crew especially the cruise manager “Marcia”. The food was excellent and suited all types of tastes and appetites along with the abundant poured wines paired with all the meals .(except breakfast Thank God)! We saw lots of other cruise companies as we traveled up the Rhine and our ship always looked the best and had active guests and crews having fun on deck all the time . Others cruise ships seemed to not have the same energy . Our on shore activities were great especially the hired by ama tour guides in each port , turely amazing and so knowledgeable and fun to follow through village listening to all the history and amusing details of our visit . Read Less
Sail Date: September 2018
We did a lot of research before choosing the Danube and AMA. Eight of us were traveling together so we had a variety of opinions before making our decision. The new ship, AmaLea, was beautiful and sparkling clean. The upper decks had ... Read More
We did a lot of research before choosing the Danube and AMA. Eight of us were traveling together so we had a variety of opinions before making our decision. The new ship, AmaLea, was beautiful and sparkling clean. The upper decks had plenty of seating, umbrellas, blankets, etc. Common areas were exceptionally clean with modular seating for groups to sit together. We loved the coffee area and all of the food options. The staff was fun, friendly, highly trained and looked after our every need. Our cruise director, Florentin, was caring, perfectly organized and our excursions were excellent. The level of security was also impressive. Our cabin was on the lowest floor without a balcony (we planned this). We didn’t miss a balcony because we spent a lot of time on the upper deck and on land. Even though there were worries about low water, we did not experience any disruptions with our trip. The trip exceeded our expectations and we will definitely book with AMA for our next cruise. Read Less
Sail Date: July 2018
Just finished my first river cruise and it was amazing! We did the Wine Cruise along the Danube with the most incredible stops along the way. My favorites being Durnstein and Krems in Austria. Our wine host onboard had amazing wines for ... Read More
Just finished my first river cruise and it was amazing! We did the Wine Cruise along the Danube with the most incredible stops along the way. My favorites being Durnstein and Krems in Austria. Our wine host onboard had amazing wines for us too! Another neat excursion AmaSerena provided was a day trip to a small town in the Czech Republic called Cresky Krumlov. Amazingly beautiful town! The crew onboard were amazing as well. I have nothing but positive feedback about their service, helpfulness, knowledge and experience. They are pros! The staterooms and public rooms on the ship were always kept clean and beautiful. And what can I say about the food. The best! I don't think I had a meal I didn't like! The whole experience and the people I met on this trip won't ever be forgotten! If you're never done a river cruise with AmaWaterways, you haven't done a river cruise! Read Less
1 Helpful Vote
Sail Date: July 2018
The staff are what makes this cruise so incredible. Getting home for dinner each night to the same lovely waiters, who made an amazing effort to entertain the children we had in our group, made every mealtime an event. Special mention to ... Read More
The staff are what makes this cruise so incredible. Getting home for dinner each night to the same lovely waiters, who made an amazing effort to entertain the children we had in our group, made every mealtime an event. Special mention to Ogi, Milos (Mr Vanilla), Ivo and Andre, for whom nothing was too much trouble and who went above and beyond to make sure our dining experience was amazing. They are an asset to your organisation. This cruise company is perfect for a family with different interests and different fitness levels. Each day there was the option of an "Easy Walkers" walking tour or a "Active Walkers" tour, and also just a "Regular Walkers" tour. The tour options were all amazing and made you really become immersed in the local areas. Cruise Manager Rolf made the tour presentations so entertaining and made choosing daily activities so simple. The extra onboard entertainment such as Hungarian Dancing and a Classical Concert, were an added extra we didn't expect. A truly exceptional cruise experience. Read Less
1 Helpful Vote
Sail Date: June 2018
We had a perfect family trip with AMA Waterways on the AMA Certo. We traveled with my 3 teenage daughters ages 18,16 and 15. Two of the girls shared cabin 109, my oldest had cabin 111 to herself (both category D) and my husband and I ... Read More
We had a perfect family trip with AMA Waterways on the AMA Certo. We traveled with my 3 teenage daughters ages 18,16 and 15. Two of the girls shared cabin 109, my oldest had cabin 111 to herself (both category D) and my husband and I treated ourselves to a cabin with a French balcony 226, category C. The cabins are lovely, well decorated and with room to store all your necessities. The bathrooms are small but make efficient use of the space and have luxurious touches, like a rain shower and beautiful tile work. River cruising does attract an older clientele, however there was another family with younger children on our trip. I DO recommend this company and this trip for families. The ship had plenty of bikes, excursions for the more active crowd and a lovely pool. There was a small evening activity every night, but we only participated one or two nights as we were generally exhausted and fell asleep quickly. My family loved the dining experience. They treated us like royalty, always asked “where are the girls ?” if we arrived without them. The food choices were all excellent. Portions sizes were perfect for having a little bit of everything. We did not go hungry and my 15 year old said that she gained 4 pounds on board. Our trip was interrupted by an accident on the river (a barge got stuck in low water), which had river traffic backed up for miles. We only made it a little beyond Passau, Germany instead of our final destination of Nuremberg; so we had to take long bus rides to experience 2 days of excursions which wasn’t the best, but no fault of the AMA. The first stop was Bratislava, a beautiful town, where we hiked to the castle and then explored a local fair and locally made ice cream. Vienna was lovely, but we took the optional Schonbrunn Palace tour in the afternoon so we had to rush back to the ship and didn’t have a lot of time in Vienna. The girls loved Durnstein. We took the Apricots and Sweets tasking excursion which was lovely and then took a leisurely stroll back to the ship. Then my husband and I biked through the Wachau Valley while the girls sat in the sun on the boat. It was our favorite day. We also did the optional excursion to Salzburg. We thought Salzburg was beautiful but actually liked Regensburg (the next day’s excursion where we did another tastings tour) better. The tour of Nuremberg was an issue because of the river back up. To experience the tour you had to take a 3 hour bus ride (only because the boat never made it all the way to Nuremberg). My husband and 2 of my daughters went and enjoyed it, but mostly because some of the crew treated them to some entertainment after the tour. The crew was wonderful, the food was great. It’s an awesome way to see some parts of Europe. Plan on being flexible, the company has no control over weather or the river or other boat traffic. Yes take this trip or any other that AMA Waterays offers and BRING YOUR CHILDREN ! Read Less
1 Helpful Vote
Sail Date: June 2018
This was a perfect way to visit 4 countries and 8 cities along the Danube - Beautiful cities - Beautiful ship - Great Service We had never done a cruise of any type - and based on research selected AmaWaterways - we are very glad ... Read More
This was a perfect way to visit 4 countries and 8 cities along the Danube - Beautiful cities - Beautiful ship - Great Service We had never done a cruise of any type - and based on research selected AmaWaterways - we are very glad we did - We traveled with an adult daughter with physical limitations and every part of the trip, the ship and the excursions were suited for her ... The "Easy or Relaxed" excursions - the elevator on the ship and the super attentive AMA Employees made this trip so easy for all of us. The ship is outstanding and the service from all of the employees could not have been better. Every part of the ship was spotless and stayed that way throughout our trip - The "lounge area and upper deck of the ship nicely decorated and always clean - and great places to relax or meet up with people. - The staff worked so hard and could not have been more attentive. The food was outstanding throughout the cruise - The menu changed daily depending on the region and country we were traveling but there was always several options for people not wanting to try the regional food - and the presentation of the food - Breakfast, lunch & dinner looked like food out of a magazine - and was served with a smile - If you wanted something prepared or cooked differently - they made it happen - The selection of wine and cocktails was great throughout the trip - The dining room was beautiful - and the layout and design made you feel like your were in a very nice restaurant and not a dining room of a ship... We really can not think of one thing that was not outstanding !! We are already talking about our next trip on AMA and have recommended to friends... Thank you AMA Waterways and the crew and staff of the AMAViola !! Read Less
1 Helpful Vote
Sail Date: June 2018
Our cruise on AMAWaterways AMAViola was such a wonderful experience. We looked at many river cruises and finally selected this one because of the timing of our vacation and excellent ports. We flew from Philadelphia to Munich and spent 3 ... Read More
Our cruise on AMAWaterways AMAViola was such a wonderful experience. We looked at many river cruises and finally selected this one because of the timing of our vacation and excellent ports. We flew from Philadelphia to Munich and spent 3 nights there before taking a train to Vilshofen. The embarkation went smoothly and as we arrived early we were able to leave our luggage on ship to explore the town and have lunch. Everything from our arrival to disembarkation was nothing less than excellent and professionally handled. The ship was lovely as well as the cabin. Most of the crew and staff knew us by name as well as our likes and dislikes in a very short time. We were able to meet many wonderful people both fellow travelers and staff. This is one of the advantages of a smaller ship with less passengers. The cruise director, David was amazingly helpful and guided the activities, making the cruise much more enjoyable. Our ports and shore excursions were excellent! Vilshofen, Passau, Weisenkurchen, Wachu Valley, Linz, Austria, Vienna, Bratislava and Budapest. All shore excursions were guided by local tour guides speaking English. All were excellent guides and very knowledgeable about the area. Dining on the ship was quite a unique experience. The food was wonderful, nice variety with great service at every meal. There was always a good variety of choices. This was my first cruise of any kind in my 63 years and I don't think I would ever choose a large ocean cruise. The intimacy of the smaller group was so enjoyable. If we choose to go on another cruise in the near future it will be with AMA Waterways. I can't imagine another cruise line being able to top the experience we had. Thanks to all the staff who made our cruise so special. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise