AmaWaterways Europe Cruise Reviews
Photo Credit: Traveling Monkey
Photo Credit: Traveling Monkey
Photo Credit: 76697669Vann
Photo Credit: cshell1
Cruiser Rating
4.6
Very Good
853 reviews
Filters
1-10 of 31 AmaWaterways Europe Cruise Reviews
Review for a Europe - River Cruise Cruise on AmaDante
Traveling Monkey
First Time Cruiser • Age 70s
We experienced a very disappointing 7-day roundtrip between Paris and Normandy "cruise." It wasn't a cruise at all. It was more like a stay on a houseboat that didn't move.
The Seine was at very high water levels and the ship could not leave Paris. Now the high water levels is certainly not the fault of AMA but the way they handled the situation was. We went through four captains, two cruise ...
Read MoreSail Date: April 2024
Review for a Europe - River Cruise Cruise on AmaDante
Disappointed121
10+ Cruises • Age 60s
We booked the Paris & Normandy Cruise on 4th November 2023 after attending a very professional presentation at our local travel agency. I was impressed by the Scottish Business Development Manager's assurances that AmaWaterways always delivers an excellent guest experience.
Although disappointed that there were several fairly significant changes to the original itinerary published in the ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Dear valued guest, On behalf of the entire AmaWaterways family, we sincerely apologize for the disappointing dining experience you had with us. We have informed our Customer Relation team of...
Sail Date: November 2023
Review for a Europe - River Cruise Cruise on AmaMagna
Retireddy
2-5 Cruises • Age 60s
We stayed at Marriott prior to trip. No one reached out to let us know we were not going on boat due to water level. We happened to reach out concerning transferring luggage. It was that moment that we learned that we wouldn’t board ship. There was a meeting to discuss issue. We were not initially invited. We rushed over and caught end of the meeting. We were lost. First day was a Budapest ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Dear guest, We sincerely apologize for the disappointing experience you had with us. It is unfortunate that the beginning of your journey was altered due to low water. Our crew try to adapt...
Sail Date: October 2023
Review for a Europe - River Cruise Cruise on AmaDante
Houston Travel Chick
2-5 Cruises • Age 50s
This cruise was rather expensive. My travel agent really pushed this cruise line, and one thing she assured me was the food would be fabulous. It turned out a lot of the food was frozen and pre-made. The chef's dinner was amazing, but you only get it for one night. One other dinner was pretty good, but not so memorable I could tell you what it was. The menu is very limited, and honestly, I would ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Dear guest, We sincerely apologize for the disappointing dining experience you had with us aboard AmaDante. We appreciate you taking the time to document your concerns, as it gives us a...
Sail Date: September 2023
Cabin Type: Stateroom with French Balcony
Review for a Europe - River Cruise Cruise on AmaDouro
Chiro0814
2-5 Cruises • Age 70s
We chose this cruise as it was our first time on AMA Waterways and were told it was 5-star all the way, Several people told us it was better than Uniworld (our only other river cruise experience). Halfway through the cruise former AMA customers told us NOT to judge this cruise as it is the smallest of the AMA ships; so much for their initial 5-star assessment.
We booked a A-stateroom (just ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Hello valued guest, We sincerely apologize for the disappointing experience you had with us on board our AmaDouro. We appreciate you taking the time to document your concerns regarding the...
Sail Date: July 2023
Cabin Type: Balcony Stateroom
Review for a Europe - River Cruise Cruise on AmaPrima
Intrepid100
6-10 Cruises • Age 50s
Group of four of us. Two AB rooms with balconies. Gorgeous, decently-enough appointed, and the room attendant does an immaculate job. The staff you might encounter in the hallways are cheerful, the dining room and reception staff is hit or miss. I've three times gone to the reception desk and three times been ignored for several seconds or so with a completely empty counter.
I can't say ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Hello, there. We sincerely apologize for the disappointing experience you had with us while on board the AmaPrima. We appreciate you taking the time to document your concerns, as it gives us...
Sail Date: June 2023
Cabin Type: Stateroom with French balcony and outside balcony
Review for a Europe - River Cruise Cruise on AmaDolce
tdtexas49
6-10 Cruises • Age 70s
We took this cruise as a part of a group hosted by a local winery.
The best part of the cruise were the winery excursions.
After that not so good. Only had 1 meal that was out of the ordinary. While a different soup was offered at each evening meal it they all tasted the same. The other issue at dining was the change of staff even when you sat at the same table.
The primary lounge ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Thank you for your feedback. We apologize for any inconvenience your negative experience may have caused and will pass this information along to our guest relations department. If you would...
Sail Date: April 2023
Cabin Type: Single Stateroom
Review for a Europe - River Cruise Cruise on AmaVerde
eatoutjoe
10+ Cruises • Age 50s
Thoroughly enjoyed 2 prior cruises on Amawaterways, but this was very disappointing. Definitely the worst culinary experience we have had on River or Ocean cruises. There were only about 60 passengers onboard so the staff closed off all the dining room booth seating for the entire 7 day cruise, & they did so by laying crumbled up table cloths on the table tops. Not only looked sloppy & ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
We sincerely apologize for the disappointing culinary experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas of...
Sail Date: April 2023
Cabin Type: Outside Stateroom with Balcony
Review for a Europe - River Cruise Cruise on AmaVerde
spp3
2-5 Cruises • Age 60s
We did the Southeastern European cruise with a post cruise in Istanbul on AmaVerde in April 17th. We did the Danube cruise with Ama before and we liked it and that is why we did this one with them as well. We were recommending and even encouraging others to go on AMA.
It was a big disappointment as far as the cabin accommodations and food. The cabin had a funky smell like there's mold because ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Hello! We sincerely apologize for the disappointing experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas of...
Sail Date: April 2023
Cabin Type: Outside Stateroom with Window
Review for a Europe - River Cruise Cruise on AmaSonata
Bapakleo
6-10 Cruises • Age 80s
We chose this cruise because others told us AMA Waterways was good. Not so much.
Food was the worst. When I addressed this with the head chef and his manager, I was told that corporate sent pictures of the food to be presented and they could not change anything. It was obvious that they were more interested in offering excuses than seeking easy problem resolutions. The food and menu gave one ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Hello! On behalf of the entire AmaWaterways family, I am sorry for the experience you had during your journey. We take pride in our work and want to take care of all of our guests while they...
Sail Date: December 2022
Cabin Type: Stateroom with French balcony and outside balcony
Find a cruise
Europe Cruise Reviews for AmaWaterways Ships
Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.