This was our 8th river cruise however the only three were in France on Uniworld and because the other cruises involved small ships there isn’t a good comparison (the Viking Vietnam was outstanding).
We chose this because we had never been in Bulgaria or Romania and like wine! Except for Hungary our earlier experiences were in Yugoslavia in the 70’s so nice to see what had changed.
Other ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, welcome back from your recent travels. We appreciate you taking the time to share your honest feedback from your journey on board AmaVerde. We sincerely apologize if the noise...
This was our first AMAWaterways cruise. We typically ocean cruise with Seabourn and when we decided to try a river cruise we asked our travel agent, Which river cruise company is closest to Seabourn? Without any hesitation she said AMAWaterways. We choose the Flavors of Portugal & Spain because we had never been to Portugal and the website touted great food and wine while sailing the Douro. Based ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, Thank you for your feedback. Please know that on all of our European river cruise itineraries, which includes the Flavors of Spain & Portugal itinerary, we do include unlimited...
The cruise was lovely overall and we will most likely do a second cruise with Ama. I do want to point out a few things that the majority of the passengers on our cruise found very annoying!
We never got a good description of what the excursions would include. It was very difficult to decide which outing to take with such limited information. For example:
1. On Sept. 14, we were docked in ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, Thank you for your feedback. We apologize for any instance where you felt misled. We take pride in our work and want to take care of all of our guests while they are with us. Your...
Sail Date: September 2023
Cabin Type: Stateroom with French balcony and outside balcony
I had always wanted to visit Normandy . This cruise afforded me the opportunity. Staff was friendly and helpful.
Food was a DISAPPOINTMENT. 3 Dinners out of 7 were good. The rest NO. Presentation was lacking. Meals were inconsistent. Part of the enjoyment of traveling is dining. This was not the case on this trip. The Chef's Table dinner experience was very good and the special evening ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, We sincerely apologize for the disappointing experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas...
We wanted to do a river cruise to Normandy and had booked one in 2020 which, of course, was cancelled. We chose AMADante because the line purports to have a "gentle walkers" option and the friends who we planned to travel with needed it. They ended up not joining us.
This was our first river cruise. The ship was about 1/2 full, around 75 passengers. Most of the passengers were American with ...
Response from SocialMediaA, Coordinator, Social Media
Thank you for your feedback. We apologize for any inconvenience your negative experience may have caused and will pass this information along to our guest relations department. If you would...
Only gave a three star review due to a failure with their air department. The Cruise Ship was very well maintained and the employees on the ship and pre cruise hotel were fantastic. The food selection could be improved and some activities on cruise days could be added.
Spent over $16,000.00 for our cruise package which included air fare, pre-hotel stay, transfers, and the cruise. The ...
Response from SocialMediaA, Coordinator, Social Media
Hello! We sincerely apologize for the disappointing experience you had with our Air Department. We appreciate you taking the time to document your concerns, as it gives us a chance to address...
Sail Date: June 2023
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
We have just returned from The Colours of Province Cruise / pre and post trip which took place from June 12th - 25th, 2023. This was our second cruise with AMA. Our first being the Melodies of the Danube in August/September 2022. That cruise was amazing and the reason we did not hesitate to book a second trip with AMA. Unfortunately The Colours of Provence was very disappointing. One of the best ...
Response from SocialMediaA, Coordinator, Social Media
Thank you for sharing your recent experience on board your Colors of Provence river cruise. We sincerely apologize for any inconvenience or disappointing experiences that you had during this...
Sail Date: May 2023
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
My wife and I were looking forward to our week aboard AMA Siena which left from Basel to Amsterdam. Overall, we had a nice journey but had some missed opportunities to rate this 5 stars. This was our second river cruise and first cruise on AMA.
First we were not able to embark in Basel due to high water levels on the Rhine specifically in the locks near Basel. Waking up the morning of the ...
Response from SocialMediaA, Coordinator, Social Media
Thank you for taking the time to provide an all-encompassing review of your experience with us. We appreciate you highlighting the areas in which you found your experience enjoyable, while...
This was our first river cruise. We are 62 years old and were probably the youngest on board. No problem with that at all. The clientele was lively and closed down the bar almost every night. About 98% were American and we had four Canadians, maybe two Brits, and two Spanish speakers. Our cruise was 7 days and ran from Lyon, France to Arles, France. The included tours were the best part of the ...
Response from SocialMediaA, Coordinator, Social Media
On behalf of the entire AmaWaterways family, I am sorry for the experience you had during your journey. We take pride in our work and want to take care of all of our guests while they are...
We booked a Danube Christmas river cruise, along with another couple, on the AMABella on 2/11/20, departing Budapest on 12/5/22. We took advantage of a cabin upgrade offer and were both booked in AA class cabins. We heard nothing further from Amawaterways (except confirmation of our final payment) until we boarded 12/5/22. Before heading to the ship on 12/5/22 we were told by another passenger ...
Response from SocialMediaA, Coordinator, Social Media
We sincerely apologize for the disappointing experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas of...