1. Home
  2. Cruise Lines
  3. AmaWaterways
  4. AmaWaterways Cruise Reviews
Sail Date: August 2019
We went on a Backroads biking cruise, and for this purpose a river cruise was great. The AMAWaterways staff was wonderful - interesting, always willing to help, and just generally very competent. I can't say enough - the staff made ... Read More
We went on a Backroads biking cruise, and for this purpose a river cruise was great. The AMAWaterways staff was wonderful - interesting, always willing to help, and just generally very competent. I can't say enough - the staff made the trip. It's a small ship, and they did the best with what they have. The music was great, the facilities were spotless, and they had a decent selection of fitness classes which is nice because the exercise room is pretty minimal (2 people max, bike and treadmill). Logistics were great. The food was very "American" - no local cuisine. That's a shame because the countries traveled on this cruise had fantastic food. That said, it was plentiful and of good quality and fresh, and while a bit on the bland side for my tastes, there were a lot of choices, and the service was great. Having a local option would have been nice. The wine choices were limited but excellent - better than average for a cruise. The exercise guy had a lot of classes, and there were a lot of excursions and walking tours. The top deck has chairs and a bar which is nice for viewing. Read Less
Sail Date: August 2019
My 10-days with AMAWaterways in Prague and on the AmaDante were totally wonderful. The suite was extremely comfortable, the food and beverages were exceptional, the staff was incredibly thorough and attentive while remaining almost ... Read More
My 10-days with AMAWaterways in Prague and on the AmaDante were totally wonderful. The suite was extremely comfortable, the food and beverages were exceptional, the staff was incredibly thorough and attentive while remaining almost invisible, and the excursions were well organized and varied. I met so many delightful people and saw incredible historic sites, while enjoying wine and beer tastings, and hikes and exercise. Our tour director provided activities for all levels of ability, and I was glad this included “active” options. Just spending time on the sun deck or in my stateroom with the floor to ceiling windows was great, too. This was officially a “wine cruise” and we had an onboard winemaker who guided us through tastings of the wines from the different regions through which we traveled as well as providing samples from his winery. Combined with the four- course dinners and the other meals (breakfast, late risers parties, lunch, tea, tapas, and late night snacks), it was a true “foodie” delight. I’m already looking forward to the next cruise with AmaWaterways. Read Less
Sail Date: July 2019
I booked thru a tour company. Had never heard of this cruise line until then, this was an absolute amazing cruise. The ship is spotless, all the crew is very helpful and friendly. The food was amazing. The excursions were very good. ... Read More
I booked thru a tour company. Had never heard of this cruise line until then, this was an absolute amazing cruise. The ship is spotless, all the crew is very helpful and friendly. The food was amazing. The excursions were very good. Did not have to pay extra for most of them. At lunch and dinner you could have all the wine or beer you wanted to drink. They had a sip and sail every night with other drinks you could have. Our dining room girl Ayu was amazing. We tried to sit in her area every day for our three meals. It was nice to try the different ethnic foods. It was so much nicer than the bigger cruise lines. Only 164 passengers. It was easy to get off and on for the excursions. Used the pool one evening, it was very warm and relaxing. I would recommend this cruise to anyone, but not a cruise for children. Read Less
1 Helpful Vote
Sail Date: July 2019
With this being a. New river boat, expectations were high, the cruise and itinerary were outstanding, our cabin was great 210. The bathroom lacked shelf space which could easily be remedied by putting corner shelves on either side of the ... Read More
With this being a. New river boat, expectations were high, the cruise and itinerary were outstanding, our cabin was great 210. The bathroom lacked shelf space which could easily be remedied by putting corner shelves on either side of the mirror. The crew was fantastic and their goal was to make the cruise memorable. Captain Pedro was ever present and interacted with everyone. This is the first river cruise we were able to use the balcony more than once. No nighttime cruising so many early morning coffees on the balcony. We also lucked out on our bus Guide Louis (blue bus) who was knowledgeable and funny, our bus started off with 22 anded up with 30+ because we were talking about how good he was. Breakfast was always good, however dinners could be hit or miss, I never saw so many meals sent back on any other cruise we have taken. The scenery was spectacular. We lucked into very good weather which also added to the enjoyment. Read Less
Sail Date: July 2019
My husband and I were celebrating our 65th birthdays. This is our first river cruise. Our travel agent highly recommended AMA over any other river boat cruise. The ship, cabin, food, entertainment and service were outstanding. We ... Read More
My husband and I were celebrating our 65th birthdays. This is our first river cruise. Our travel agent highly recommended AMA over any other river boat cruise. The ship, cabin, food, entertainment and service were outstanding. We particularly enjoyed the new "Wellness" program. Marcelo was an excellent fitness instructor. The shore excursions were very well planned. The local guides were excellent. We would have enjoyed all of the excursions. It would have been nice to spend more time in each port to enjoy more of their offerings. In general the time available for excursions (especially free time) was limited compared to time on the ship. In some ports, the docking locations made access to nearby cities/towns inaccessible. With regards to the staff there were some standouts. The Cruise Manager, Vanessa was delightful. She was very accommodating and approachable. Her Port Talks were very informative. We also enjoyed our Chef's Table Specialty Restaurant experience. In addition to the great food, the waitstaff made the dinner extra special. Alex, the Head Waiter was the perfect combination of charm, class and wit. The only dissapointment we experienced onboard was the coffee machine that dispensed instant coffee. We would have enjoyed freshly brewed coffee instead. Read Less
2 Helpful Votes
Sail Date: July 2019
We read many reviews and for our first river cruise experience, we decided AMA was the way to go. It was a bit more costly than Viking but I can tell you it was worth it. The food and the service was impeccable and there were only 150 ... Read More
We read many reviews and for our first river cruise experience, we decided AMA was the way to go. It was a bit more costly than Viking but I can tell you it was worth it. The food and the service was impeccable and there were only 150 guests on board opposed to Viking which I believe has over 190 on each boat of the same size. Nicola, the Cruise Director was a delight and very helpful and oh, so funny. We met some lovely people on our trip. We were only the fifth group of people on this new boat and it was gorgeous. So clean and roomy. The rooms were cleaned every morning and there was turn down service at night. You received the itinerary and schedule for the next day in your room while you were at dinner. The restaurant and hotel staff were incredible and all were very helpful and friendly. The wine pours are very generous. Happy hours feature a special drink of the day as well. We did book the Chef's table for dinner and it was lovely with excellent service. Small portions but it was 7 courses. I would highly recommend AMA Waterways and the AmaMora for your Rhine river cruise. Read Less
8 Helpful Votes
Sail Date: June 2019
We were looking for a five star experience on a River that had been recommended to us by fellow travelers on the Danube. The river scenery is indeed five stars. But the boat itself, while new, is not. Laminate throughout. The cruise ... Read More
We were looking for a five star experience on a River that had been recommended to us by fellow travelers on the Danube. The river scenery is indeed five stars. But the boat itself, while new, is not. Laminate throughout. The cruise also has major flaws. Not worth the price paid. The crew was very good to outstanding. But when you contrast that with an amazingly poorly organized dinner service - not the servers fault - and other serious flaws, you get a less than could have been experience. The small ports stopped at are pleasant enough, but really no suggestion was made by the crew to get off the boat and visit them. Instead of visiting a local restaurant or two, we were bussed to large wine estates. Interesting, but instead of a 45 min bus ride each way, surely there were closer local options. Pastry - 5 stars. Had 7-8 outstanding offerings each lunch... Breakfast - 4 stars. Nice variety in the buffet, but not all was fabulous. Nice cook to order stuff tho, and great bread and pastries. Dinner - 2 to 3 stars. Mostly hit or miss. Some items four stars, some inedible. But the real negative was the system for ordering, and delivering the food. Negative 2 stars. How can it take 1 3/4 hours to deliver three items to a dining room.? There were only 75 people on our boat and limited choices. .....plenty of dining room staff.... The rooms were a little strangely laid out but ok. Ours had a balcony, but there definitely is a better way to design same. Beds comfy, and cabin service good. This boat has a great top deck, but it was rarely used by other guests, or promoted by the crew. No lunches or events there, in spite of the wonderful scenery we were passing by. Oh what our fellow travelers missed.. The local entertainment brought on Board was outstanding, especially a Tuna band, but more could have been done here. Again, not the crew’s fault, as they worked with what was given them. The average age of those on board was probably 75. Options were offered on tours for slower walkers, which was nice, and needed. Overall, plenty of potential with the Amadouro, but AMA has a long way to go to get this boat to a five star level. Read Less
1 Helpful Vote
Sail Date: June 2019
I am getting emotional just reflecting on how good the experience was. The food, the outstanding service, and the staff all exceeded what I expected. As a teacher, It was nice to sit back and forget the worries of teaching, grading ... Read More
I am getting emotional just reflecting on how good the experience was. The food, the outstanding service, and the staff all exceeded what I expected. As a teacher, It was nice to sit back and forget the worries of teaching, grading papers, and the responsibilities of just being an adult. It appeared that every moment was thought out in detail, and the service was what I think resembled near butler service. I am already thinking of planning another cruise next year. For anybody thinking about taking a river cruise, don't give it a second thought and book. I traveled with my life long partner, and we've been together for 30 years. There were other couples of the same sex, and we were all accepted and treated as one of the family by the staff and cruise members. What an experience to last a lifetime! Oh, a thank you card from them arrived today. Read Less
2 Helpful Votes
Sail Date: June 2019
We chose Amawaterways after reading some very positive critics about food and excursions on their ships. On Amaviola, food was fair but not exceptional compare to other cruise lines but "La table du chef", once by cruise, ... Read More
We chose Amawaterways after reading some very positive critics about food and excursions on their ships. On Amaviola, food was fair but not exceptional compare to other cruise lines but "La table du chef", once by cruise, deserve congratulations. For excursions , it's true that choices were varied for every kind of people, young and older ones even with bike rides offered. What bother us the most on this cruise was general atmosphere with a lot of american's families getting together with grand ma et grand pa and not attending at all at cultural shows presented on the ship ....8-10 persons on a cruise of 150 persons for listing a french signer at Strasbourg, every body was on sun deck instead....it was pitiful! The night after, ship canceled show supposed to be presented !!! A separated club of 45-50 cyclists was on this cruise and may be this separated group changed atmosphere on the ship ! I don't know ! Also, service was average in room, bar and restaurant nothing too bad but nothing too good also. At bar, we were running to get drinks at tables, we were obliged to go the the bar counter .At front desk, smile wasn't included also.! On the upper deck or sun deck with a little pool very attractive and useful, under 35C weather, no service at all during all week with one exception to offered us once German coffee! We cruised twice before on Avalon's ships ( Danube and Seine rivers) and the personal was more joyful, friendly, service was better and food as good as on this Amawaterways cruise, member of Chaîne des Rôtisseurs For the river and cities to visit , it was amazing and we recommend this cruise with what companies you like but not necessary with AMA. For arrival and departure at ship and airports ....wow...exceptional personalized service and for that AMA deserves congratulations. We know that AMA can't be responsable of participation of their clients on a cruise but for those who want more joyful cruises, look before at what kind of people ships companies try to attract. May be we were only back lucky and AMA can offer more friendly cruises . Read Less
Sail Date: June 2019
We chose this cruise because of Backroads. We were doing the biking/river cruise trip and felt that unpacking once on a ship and not having to think of where to get meals, etc would be a good decision. Backroads and their guides were ... Read More
We chose this cruise because of Backroads. We were doing the biking/river cruise trip and felt that unpacking once on a ship and not having to think of where to get meals, etc would be a good decision. Backroads and their guides were amazing and wonderful. The AMASonata and its crew were beyond our wildest dreams. I have never been more pampered, offered so much amazing food and drink, and been provided with every imaginable form of entertainment. From the Captain right through to Ali our housekeeping staff member, we were impressed and incredibly pleased. Wei-Ler our cruise concierge was everywhere all of the time, doing anything and everything to make our trip more exciting and seamless. We recommend this trip, whether you do it with the Backroads biking or just do the cruise, very highly. In fact, it was the best trip we have taken in our entire lives. Thank you one and all on the AMASonata for this trip of a lifetime. Read Less
5 Helpful Votes
Sail Date: June 2019
We selected this cruise based on recommendations from Cruise Managers from our prior cruises who highly recommend the Colors of Provence cruise. In addition we booked the pre cruise visit to Barcelona and the post cruise to Paris which I ... Read More
We selected this cruise based on recommendations from Cruise Managers from our prior cruises who highly recommend the Colors of Provence cruise. In addition we booked the pre cruise visit to Barcelona and the post cruise to Paris which I would highly recommend. The Ama Waterways staff was excellent notably the Cruise Manager Rachel Coutro who was with us for the entire two week and did a marvelous job. The Ama Cello is referred to as the Grand Dame of the fleet and is well appointed and comfortable. The food was very good and presented in a delightful way. They blended the food with Provence, the morning we visited a Truffle Farm when we returned to the ship for lunch the chef served pasta with truffe oil which was out of this world. The cabins are smaller than ocean going ships but are very comfortable. I am 6 foot 4 inch's and I fit in the shower without a problem. I would highly recommend Ama Waterways and will sail with them in the future. Read Less
4 Helpful Votes
Sail Date: May 2019
REVIEW:      I am back from my May 23rd, AmaDolce Taste of Bordeaux.    Lets just say I'm glad I sailed on AmaStella and AmaPrima previously.  If this was my first Ama sailing I would never have sailed her again.    The ... Read More
REVIEW:      I am back from my May 23rd, AmaDolce Taste of Bordeaux.    Lets just say I'm glad I sailed on AmaStella and AmaPrima previously.  If this was my first Ama sailing I would never have sailed her again.    The bad:  The food offerings were far different from my previous experience.  There were two main entrees in the evening to chose from, one fish and then one meat.  Then had the always available burger, chicken breast or steak.  I can honestly say that neither the steak or meat options was ever tasty.   I recall their meat dishes melting in your mouth.  This wasn't the case.  The service was terrible.   They would bring french fries, disappear and when you finally get their attention to bring ketchup it would take 15 minutes and usually a second request.    Same with the drink service during dinner.  One night we sat and there was no butter (normally there were three types), one was missing and again, after asking we had to ask again after 15 minutes it was brought.     Two nights prior to disembarkation, we decided to sit in a different section and did receive good service, so shame on us for not changing servers sooner.  (although service should be the same throughout).    Keep in mind this ship that normally sails with 146 only had 115 passengers on board.   There were many empty cabins.   Being in wine country we expected to have more tastings and such on the excursions.   It just seemed a lot of time was spent trying to kill time.   Overall, in a day we may have actually visited one winery a day and received three small tastings.     The good:     Love the new Wellness coach on board who held fitness stretches, yoga, to high intensity classes each day.    Love the Sip and Sail cocktail hour each night.  Their complimentary wine offerings are very tasty.  My own tips:   If you need a hotel prior/after the cruise in Bordeaux, I highly recommend Hotel Vatel.  It is part of the international hospitality school and the service is excellent, the room large for a European hotel and it was very reasonable ($150).  You can walk to the river cruise from there.   They actually saw us walking towards the ship and a staff ran up to take our bags.  We did our own pre-cruise in Tours & Amboise.  It was very easy.  From Paris CDG we took the high speed rail and in 1 1/2 hours you are in Tours (St. Pierre des Corps station) we stayed in an airbnb nearby.  Took a train for $1.30 to tours one day and Amboise another on our own, recommend the Le Petite trolley in both towns to give you an overview then return to the areas your like.    One day we did a full day excursion to three Chateaux out of Tours.   We got back on the high speed rail and continued onto Bordeaux.   Very easy as that is the same train whether we would have taken if directly CDG-Bordeaux.     Our travel agent knew we would stay one night in Bordeaux before embarking.  He advised us to pick up our Cit du Vin tickets the day we board and arranged that and recommended booking lunch in their rooftop restaurant Le7.  We dropped our bags off at around 10 am with Ama who gave us our tickets (for all passengers this Cit du Vin excursion is done (for our cruise) the last day after arriving back in Bordeaux).   Cit du Vin is an interactive museum (personally my daughter nor I cared for it) and many passengers we spoke with the last day did not either, but it is hyped up to be great.   You will be left on your own and an audiovox to do it at your own pace.   You can spend an hour to half a day if you want.    We did enjoy the glass of wine up top (part of your ticket) and then we proceeded to have lunch at Le7 (i booked this months in advance on my travel agents recommendation.      We really did enjoy doing this.    My daughter did do the city tour of Bordeaux with the excursion but when the rest continue to Cit du Vin she returned to the boat.  I had taken a bicycle from the ship and did my own thing.    Probably my favorite day as it was always the best weather day we had.     Read Less
2 Helpful Votes
Sail Date: May 2019
We chose this cruise on the recommendation of our travel agent. He is well traveled and told us this line was the best. We have been on many ocean cruises but the river cruise is better. We loved every moment. The staff is amazing. ... Read More
We chose this cruise on the recommendation of our travel agent. He is well traveled and told us this line was the best. We have been on many ocean cruises but the river cruise is better. We loved every moment. The staff is amazing. Our favorite bartender was Misha. We loved seeing her every day. She was always smiling and kept us smiling too. Nothing is too much to ask. The food is gourmet at every meal and again the staff makes every meal memorable. The cruise director was everywhere. I don’t remember any cruise director from other cruises but Florentin is in forgettable. He made sure everything was perfect. I had the best massage ever thanks to Rumena who was wonderful. Each port of entry had at least thee choices and we enjoyed each place. The weather was terrible but we still had a great time. We would choose this line again. Read Less
8 Helpful Votes
Sail Date: May 2019
We had previously taken a River Cruise with AmaWaterways in Vietnam and Cambodia and the captain was excitedly talking about the AmaMagna. We booked it right away and so happy we did ! It's the 'widest' riverboat on the ... Read More
We had previously taken a River Cruise with AmaWaterways in Vietnam and Cambodia and the captain was excitedly talking about the AmaMagna. We booked it right away and so happy we did ! It's the 'widest' riverboat on the Danube, so very spacious throughout. The food and restaurant staff were outstanding ! Breakfast and lunch had both 'buffet' offerings as well as menu options. There's also an 'extra' family style restaurant named after one of the Ama founders, Jimmy, that was our favorite restaurant on the ship. This particular cruise happened to be a 'wine' cruise so there were several enjoyable wine lectures which were informative and enjoyable. Most every day we would have the opportunity to wine taste throughout the week! What we love about Ama is that for daily excursions, they always use headsets so that you can always hear what they are saying without having to stand right next to the tour director. It seems that a lot of the people taking the cruise were active and fit. There was a fabulous exercise director who held morning classes varying between yoga, stretching and core strength and also offered personal training for anyone interested. There were also bicycles on board for those that wanted to bike at the various ports. I would highly recommend this ship for anyone wanting a fabulous experience ! Read Less
1 Helpful Vote
Sail Date: May 2019
A couple of friends had sailed AmaWaterways and were very happy with their experience. Our travel agent had also sailed on this cruise and said it was good. Raul (the captain) was kind enough to show us around the navigation bridge and ... Read More
A couple of friends had sailed AmaWaterways and were very happy with their experience. Our travel agent had also sailed on this cruise and said it was good. Raul (the captain) was kind enough to show us around the navigation bridge and explained how the ship worked. Raul (the cruise director) was ALWAYS engaging and kept us informed several times per day. Unfortunately, one of the locks broke on the Rhine river so we were delayed and missed a couple of shore excursions, but we still had a great time. They made it work. We traveled with our adult son and his wife, who is pregnant so this was an opportunity to travel with them before they have the baby. We were concerned that the age demographic would be too old, but it wasn't the case. There were people on board from 15 - 85 and several in their 40's. Read Less
Sail Date: April 2019
This was my fourth river cruise on AmaWaterways and every one of them has surpasses my expectations. Everything on this cruise was so well planned - the ports and shore excursions, the meals with a great array of food to satisfy any ... Read More
This was my fourth river cruise on AmaWaterways and every one of them has surpasses my expectations. Everything on this cruise was so well planned - the ports and shore excursions, the meals with a great array of food to satisfy any taste. The staff were always available to answer our question or provide whatever help we requested. Shore excursions are included. Often there are several to choose from - bike tours, gentle walking to more rigorous ones - something for everyone. As for the meals, there was always something for all tastes. The breakfast buffet had a wide assortment of foods. Special orders were available too. Lunch was served in the dining room with a light lunch alternative in the lounge. Seated dinners were always in the dining room with an optional chefs table restaurant available by reservation. Wine, beer and soft drinks were included with lunch and dinner. I hope to return for another AmaWaterways Cruise. I know I won’t be disappointed and neither will you. Read Less
Sail Date: April 2019
This was our first river cruise after 15+ ocean cruises, primarily on Celebrity, Seabourn, and Oceania. Overall a great cruise, so much in fact we are planning to do another river cruise on AMA next year. Positives: All ... Read More
This was our first river cruise after 15+ ocean cruises, primarily on Celebrity, Seabourn, and Oceania. Overall a great cruise, so much in fact we are planning to do another river cruise on AMA next year. Positives: All inclusive (except gratuities) no crowds/lines on board - about 150 passengers. Easy on and off every time. very good food (we are food lovers!) Beef not as good as fish, however (Europe not known for their beef). Great deserts, baked goods, fresh fruit, plenty of choices. The meal at Chef's table was fantastic. Tours were groups of 10-15 and the guides were very good. The scenery was spectacular and The ship is beautiful and in great shape. The service was a high point - just outstanding. No real negatives to mention. There are some differences between ocean and river cruising (none which I consider negative, just different), but we enjoyed the cruise tremendously - can't wait to do it again. Read Less
Sail Date: April 2019
I can't say enough about our trip on AmaWaterways where else can you see 4 countries and lots of villages and cities in a week. Not sure where to start. My friend and traveled to Europe for the first time together. Both of us give ... Read More
I can't say enough about our trip on AmaWaterways where else can you see 4 countries and lots of villages and cities in a week. Not sure where to start. My friend and traveled to Europe for the first time together. Both of us give everything 5 stars. neither one of us had one complaint. the staff was amazing, the ship is beautiful, the food and wine was over the top fantastic. They weren't stingy with the food or wine. Loved the wines form Austria, Hungary they served daily. Our cruise director Veronika was amazing. we commented among ourselves several times, "wow she works hard and doesn't miss a thing" Always there, smiling nice, her talks about the cruise, the ship, the region was so interesting and educational and fun. the waiters, cleaning staff cooks, captain any and all the rest were super great. enjoyed all of them. Our room was taken care of while we ate breakfast. the excursions were all excellent we loved everyone. the local guides were all great. the bus transportations were spotless, some had wi fi. the on ship enetertaiment was just perfect. the daily piano player was real good, they had an Austrian night song and dance performance, ad Hungarian night was real great. gypsy musicians, hunagrian dancers men and women. fantastic. our first night October fest was fun. great beer and prezles, german music. Can you tell I loved everything? Then even arranged for a vn to my hotel in Budapest. loaded my luggage and checked to make sure we were on and said good by. such service. thank you all, hope to see you again Read Less
5 Helpful Votes
Sail Date: April 2019
My wife, 12 y/o granddaughter and I had a trip of a lifetime on the AmaLyra last month. The planning and execution by AmaLyra staff throughout the cruise experience was exemplary. Their transfer services were well worth the money. ... Read More
My wife, 12 y/o granddaughter and I had a trip of a lifetime on the AmaLyra last month. The planning and execution by AmaLyra staff throughout the cruise experience was exemplary. Their transfer services were well worth the money. During our arrival at CDG Paris we were met by AmaLyra reps and driver and proceeded easily to our transportation. Vehicle we rode in was very comfortable. Arrival at our hotel Paris Renaissance Parc du Trocadero was just right. Rooms were ready and while waiting to register we were greeted by Ama's sensational cruise manager Christian (more on him shortly). When we learned about our hotel change (Intercontinental to Renaissance) we were disappointed but we were highly satisfied with our experience at the Renaissance (Marriott property). Super location, rooms were well appointed, good breakfast and nice garden area for afternoon coffee/tea. We enjoyed the tours of Paris and the guides selected were quite impressive. I have visited Paris over 50 times on business but never took the time to learn about all the rich historical aspects of the city. Our tour guide/hostess was fabulous. She led us through Notre Dame (just 4 days before the fire) and our Paris at Night guide Annie, could not have been more gracious, funny and charming during our evening visit to Monmartre. She accepted our invitation to dinner and we enjoyed a wonderful discourse about the culture of France, things the French people value, life in general, etc. etc. Upon completing the two days in Paris, arrival on AmaLyra was perfect. Cabins were clean, orientation swift and all the passengers seemed to enjoy the wonderful welcome to AmaLyra's welcome aboard buffet of light snacks, drink and dessert. During the Captain's welcome reception I realized a river cruise was going to be much more intimate than your standard ocean cruise. The ship's officers were introduced which seemed to delight the passengers. The Hotel/Restaurant manager Violetta stole the show. She has an effervescent personality and was highly visible throughout the cruise. My wife particularly enjoyed the white wine (Sauvignon Blanc) served during the welcome reception and Violetta made sure it was available to my wife at lunch and dinner for the rest of the cruise (same goes for the Merlot offered at the welcome reception). The remainder of staff was excellent and we offer high kudos to several staff members. First goes to Wellness Director, Vladimir. He has enormous credibility by virtue of his study of anatomy in university. Having trained numerous world class athletes and being a former professional basketball player himself, Vladimir kept our attention as he demonstrated how to do particular core strengthening and stretching exercises but also added the why they are done a certain way and the benefit of following his technique. Since many of the early morning classes weren't highly attended it felt like a personal training session for the 4-5 regulars. Outstanding! Our head waiter Ioan, who was assisted by bar waitress Alexandra, made our meal times so special. Both were extremely accommodating in honoring our requests. Their people skills are exceptional and I was so impressed with how they handled insensitive remarks and unusual requests. Our granddaughter thoroughly enjoyed her interactions with Ioan. He really made her feel special which delighted my wife and me. Having been in the people business for almost 40 years, I especially appreciated the high level of professionalism in which they served the AmaLyra passengers. We sat in their section for every single meal - - that's how much we enjoyed our week with them. We were very sad to say goodbye to Ioan and Alexandra. Our dining experience really could not have been better. Our cabin attendant George was excellent as well and we loved his dry Romanian sense of humor. He worked very hard during our week and our cabins looked like Day 1 newly made - - every single day - - which wasn't easy considering some of the messes the girls made in their cabin - - LOL. I don't remember the name of the head chef but he and his staff did an excellent job with menu selection and overall food prep. We gravitated to the chef's recommendations each night and were especially impressed with the high standard of roasted/rotisserie meat preparation at dinner. Some of the entree offerings at lunchtime were wonderful surprises. I loved the champagne and oyster reception hosted by the captain on our 6th day prior to lunch and then the delicious steamed mussels finished in a garlic cream sauce served at lunch. Unbelievable how good that dish was! Lastly the cruise director, Christian, offered a level of enthusiasm and professionalism that would be hard to match at any cruise line (Ocean or River). He was exceptional. He never took anything for granted. His briefings on board about shore excursions were highly useful; his attention to detail to ensure nothing was overlooked (by staff or passengers) was world class. One of my favorite expressions throughout my sales leadership career was, "People don't care how much you know - - until they know how much you care". Every passenger on the AmaLyra knew Christian cared deeply about each of us having a special experience. This was best highlighted by Christian's extraordinary behind the scenes actions to ensure that one of the AmaLyra passengers injured during a biking tour, was well cared for in a Rouen hospital while the ship continued to sail. He also made sure the injured passenger's wife was updated on a regular basis and ensured she was well cared for while her husband was in hospital. If the owners of AmaLyra could have seen Christian in action, they would have been so proud. Just amazing, and inspiring. It was a wonderful, unforgettable memory we made with our granddaughter. We look forward to sailing with Ama again. Read Less
Sail Date: March 2019
I had always been curious about river cruising, but had been reluctant to commit. However, this particular cruise up the Danube was too good to refuse, and I am so glad I did it. The initial draw was that the entertainment on board would ... Read More
I had always been curious about river cruising, but had been reluctant to commit. However, this particular cruise up the Danube was too good to refuse, and I am so glad I did it. The initial draw was that the entertainment on board would be the Alan Doyle Trio; my friends and I are big fans, and the chance to see 4 shows in one week and to interact with them on shore excursions and on the boat was once in a lifetime. Turns out that the vast majority of the passengers were of like mind: ready to have fun and connect with new people. From the first notes of the first show, we were all fast friends. And, even the passengers who had booked the trip independently quickly became fans and were really happy they had chosen this particular trip. Every element of this cruise was top notch. Embarkation was so easy, and the crew made me feel like I was coming home right from the beginning. Every need I had was met almost before I even asked. From housekeeping (wonderful Stephanie who cleaned and set up my room at least twice a day) to the bartender Misha who seemed to be always working (I don't know when she slept), and always with a smile on her face no matter what time of the day or night, to Roman the Wellness Director, who took the time to get to know me and my physical limitations and develop a program for me while on the boat. Our cruise manager was unbelievable. I think he must have had a "time turner", like Hermione Granger from Harry Potter, because he was literally everywhere all day, making sure shore excursions were going as planned, that everybody was safe and accounted for, and that we all had the information we needed to make our daily activity decisions. The ship was terrific. Plenty of room for finding moments of privacy, and great spaces for hanging with people. The thoughtful touch of having blankets available on deck for those cool days allowed us all to be outside as much as we wanted to. The fitness room had a treadmill that was non-functional for our cruise which was a disappointment to some of the passengers, but there were plenty of opportunities for vigorous training on the bike or rower, we well as on land if desired. The food was incredible; the dining room was lovely, and the servers were fantastic. There was no assigned seating, which allowed us to sit with a whole variety of different folks over the week. We made so many friends, and it was wonderful to share our day and our adventures with these new friends. The food ranged from multicourse meals with flexible options to a light breakfast in the lounge. You could have whatever you wanted, and mix and match from the menu or the buffet or the preparation station. And, if you didn't like that, you could order a burger or any number of routine options. The menu included local specialties at every country. I particularly liked the late night snack, for which I was always ready. The shore excursions were plentiful and varied; each day offered a terrific journey at any number of levels, from intensive biking to "gentle walkers" for those with mobility challenges. We primarily did the regular walking tours, and were impressed by the local tour guides on every one. I learned so much, and then had plenty of time for independent exploration. The entire week was low key and no-pressure. You could really do whatever you wanted on any given day. I am definitely planning to do a river cruise again, and will not travel with anyone other than AMA Waterways. Read Less
Sail Date: March 2019
We choose this cruise because it was a great value with a 2 for 1 price. we spent 2 weeks traveling around Europe before boarding the cruise March 23, 2019. We spent 3 days exploring our departure city Amsterdam before the cruise. We were ... Read More
We choose this cruise because it was a great value with a 2 for 1 price. we spent 2 weeks traveling around Europe before boarding the cruise March 23, 2019. We spent 3 days exploring our departure city Amsterdam before the cruise. We were so ready to relax and be pampered! Embarkation was a breeze. Our cabin was plenty roomy and very nicely decorated. Loved our balcony and sitting area! The food was excellent at every meal. The wine was very good - enjoyed the mixed drinks at happy hour. My husband would have liked a few more choices of beer. After all we were in Europe, which is known for it's beer! The nightly entertainment was enjoyable. It was so fun working off dinner on the dance floor! The service was amazing!! All the staff were so friendly and caring. Frederico Martinez was a very organized and efficient cruise director. We can't say enough positive about the amazing cruise ports we visited and wonderful shore excursions. (Although a little more shopping time would have been fun!) WE would go again in a heartbeat and hope Ama will offer more sales to entice repeat customers. Read Less
8 Helpful Votes
Sail Date: December 2018
We have had the Danube on our bucket list for quite a while. We chose the Magical Christmas Markets cruise because we knew our son--currently in graduate school--would be available between academic semesters to join us. Although we were ... Read More
We have had the Danube on our bucket list for quite a while. We chose the Magical Christmas Markets cruise because we knew our son--currently in graduate school--would be available between academic semesters to join us. Although we were excited about the trip and expected to see many wonderful sights, everything about our AMA Waterways experience exceeded our expectations. Every single meal--breakfast, lunch and dinner--was a five-star experience. But that's not to say it was stuffy or pretentious. It's just that the chef, baker, waiters, and other employers were amazing. There were always multiple options--eat a so-called "light" meal in the lounge upstairs, but the choices laid out were the types of hors d'oeuvres and finger food you might expect to find at an expensive wedding reception, plus assorted fruits, breads, and desserts. Meanwhile, in the main dining room, we could always choose to order off the menu or select items from a more extensive buffet. Or both, by which I mean that our waiters were quite fine with us mixing and matching anything we wanted. There was always a special table filled with a variety of fresh breads from the bakery chef, with desserts added to supplement what was featured on the menu. Local specialties were highlighted, as were local wines and beers. Our staterooms were clean and convenient. Towels were thick and spotless. Our housekeeper was friendly and honest to a fault. For example, we threw away an old pair of gloves that were falling apart. (We had found a new pair at a Christmas market and wanted to save space in our luggage.) The next morning, when she saw us in the hall, she expressed concern that if we were missing a pair of gloves, she had found a pair in the garbage. In fact, everyone on the AMACerto seemed to be concerned about our happiness and welfare. There were choices of tours at every stop--a "gentle" tour, a regular tour, a strenuous hike, and bicycle options. Bus tours to Salzburg, Melk Abbey, and other nearby sites were available, all most all of which were included in the price. Before, during, and after these tours, heads were carefully counted to ensure that nobody got lost. When it came time to settle the bill, everything was exactly as I had expected it to be. I could go on, but you get the point. Read Less
3 Helpful Votes
Sail Date: December 2018
As experienced ocean cruisers we had been curious about river cruising for sometime. Since this year was our 35th wedding anniversary that seemed to be a good excuse and we decided to take the plunge. We did pre and post cruise on our ... Read More
As experienced ocean cruisers we had been curious about river cruising for sometime. Since this year was our 35th wedding anniversary that seemed to be a good excuse and we decided to take the plunge. We did pre and post cruise on our own-our fabulous travel agent set some great things up for us. We sailed from Basel to Amsterdam to enjoy the Christmas markets and the Rhine gorge. We were blessed in that, after a period of prolonged drought in Europe it Rained and rained and rained and the Rhine rose. Our cruise was the first northbound cruise in 12 weeks with out busing or ship swaps. Embarkation was so easy-an AMA baggage handler took our bags from the taxi and we saw them again at the room. Check in took a couple of minutes-no line-and we were good to go. Explored the ship, got the lay of things and then checked out our room. We had opted for a fixed window room since I didn't think that having a balcony in Germany in the winter was a huge need. It was a good choice but a lesson learned-the fixed window rooms lie below the water line and you can be subject to some noise in locks and when passing other ships on the river. Next time I will get a French Balcony room. The room was small but efficiently designed and once were unpacked and had the luggage stowed away it worked just fine for us. The food was fabulous at every meal. Between the wonderful food in the markets and the wonderful food on board it is a very good thing we opted for active tours with lots of walking! I loved the regional wines poured in unlimited quantities at dinner. It gave one a great opportunity to learn about different wines from that area. The Chefs Table is a do not miss experience as well. We enjoyed all of the tours we went on as well. There were even a couple of things that I had thought we would skip that we wound up doing at the last minute that turned out to be fabulous. Evening entertainment especially the classical music group on the last night was wonderful. Our one, no so much complaint because we understood it, but disappointment is that we would have like longer to spend in some of the places we visited. Cruising the Rhine gorge was part of the reason we choose this cruise and it did not disappoint. Huge kudos to AMA and our marvelous Cruise Director Sonja for handling a difficult and scary situation with aplomb. On Tuesday December 11th we had docked at Strasbourg around 8 in the evening. Shortly after that a shooting occurred in the main Christmas Market that left 3 dead and 13 wounded. While we enjoyed our Christmas tree decorating Sonja and the LA office were making decisions on how to handle the situation. We woke up on the 12th docked across the river in Kehl. Sonja apologized for our missing Strasbourg but due to the traffic and activity of the French anti terror police it had been determined that we should not go there-so we went instead to Baden-Baden which was wonderful. I was sorry to miss the Strasbourg catherdral but not sorry to miss dealing with the French police. Service was outstanding-Patricia in the dining room, Marina our cabin steward, the bar staff and of course Sonja and her staff delivered an amazing experience, right down to Sonja arranging a taxi to our privately booked hotel in Amsterdam. Overall a first class experience far and above what we have had on any ocean cruise line. We will be cruising with AMA again in the future. Read Less
1 Helpful Vote
Sail Date: December 2018
Wanted to take a Christmas Market Cruise through central Europe, stopping at various cities and markets along the way. We weren't aware until a couple weeks before sailing that many major rivers in Europe were experiencing RECORD ... Read More
Wanted to take a Christmas Market Cruise through central Europe, stopping at various cities and markets along the way. We weren't aware until a couple weeks before sailing that many major rivers in Europe were experiencing RECORD drought and thus very low water levels in rivers. This almost meant our itin. would be severely changed or curtailed for obvious reasons. The previous 3 months of cruising on the Rhine did experience altered cruising. However, just 4 days before sailing and after some much needed rainfall, it was announced that we Would be able to sail the originally booked itinerary! Crew couldn't have been nicer! Food was very good, portions slightly small, but the cruise was a huge success. Great cabin as well. Unfortunately about 1/3 of the originally booked psgrs had cancelled after the possible changes to itin. were announced. So, the other 2/3 had a wonderful time, certainly not overcrowded. Ports were all excellent between Basel, Switz. and Amsterdam. Weather cooperated and no problems navigating the Rhine. We were so lucky! Loved the Christmas Markets, we had done similar before in central Europe, but never from a ship. The markets are so fun - if you tolerate the cold. It's not an experience that most tourists can identify with and the markets there are all similar and still unique. Small gym, and unfortunately most psgrs went to bed right after dinner. Evening entertainment was very good, most psgrs didn't get to enjoy it. Of course, no casino on most river cruises. Love the AMAPrima and the Christmas Markets! Read Less
Sail Date: December 2018
This ship line had received great reviews. The trip was absolutely wonderful. Everyone who takes these cruises knows about the low water problem with Europe's rivers. The Captain and the crew of our trip managed to take us ... Read More
This ship line had received great reviews. The trip was absolutely wonderful. Everyone who takes these cruises knows about the low water problem with Europe's rivers. The Captain and the crew of our trip managed to take us everywhere we were scheduled to go with no service disruption or problems presented to us. We had a Cruise manager, Camille, who seemed to be everywhere! She handled so many things that if a problem arose, she took care of it before we were even aware of it! Even with that, she did not "hover" over our group but helped us experience the unique value oil this cruise and the places we visited, providing plenty of time for our own discovery. She was absolutely delightful as were the Captain, Justyan, the Hotel Manager, Cristian and the rest of the crew! They were excellent! This is certainly the way to visit the great cities of Europe. The food was great and plentiful as was the wine and other beverages. The accommodations were great. The local guides were very good and were very helpful to us in enjoying the unique areas of each town and city we visited. We also had plenty of time to discover on our own and had a variety of ways to do that arranged by our Cruise Manager I would recommend this line, AMA Waterways, to anyone that wants to take a river cruise. We certainly will be back! In my view, this is the very best way to experience these historic places in the world. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise