We chose AmaWaterways Melodies of the Danube river cruise to celebrate our 42nd wedding anniversary, and we could not have made a better choice. We were to embark in Budapest, but unfortunately, due to low water levels on the Danube, ... Read More
We chose AmaWaterways Melodies of the Danube river cruise to celebrate our 42nd wedding anniversary, and we could not have made a better choice. We were to embark in Budapest, but unfortunately, due to low water levels on the Danube, Budadpest closed its ports, and the ship was in Vienna. This was at no fault of AmaWaterways. Although we were disappointed, AmaWaterways and our cruise manager, Sebastien, made sure that we did not miss a meal, excursion, or port due to the closure. We had arrived in Budapest two days prior to our cruise, and upon learning of the port closure, AmaWaterways arranged a room for us in the Budapest Ritz Carlton. It was here that we met Sebastien and soon realized how valuable he would be to the success of our cruise. He was very knowledgeable of the ports and excursions, and extremely organized. With his guidance, we were bused to Vienna where we embarked the AmaSerena, and the cruise continued its schedule unimpeded.
The AmaSerena was impeccably maintained, and AmaWaterways commitment to safety, comfort, and service was at the highest level. Cleanliness was a high priority throughout the ship. The crew of the ship was very friendly and helpful, and exuded a pleasantness that made you feel like family. Our cabin, though on the small side, was very clean and well stocked. Our cabin stewardess was very efficient and timely in maintaining our room. Meals were well organized, and the food was of the highest quality utilizing many locally grown products from the area near our ports. The ship has two dining areas; one being open seating, and the Chef's Table Restaurant, requiring reservations and providing a wonderful fine dining experience.
Following meals, entertainment was provided in the lounge for both listening and dancing. Local musicians and entertainers were brought on board to provide a taste of the local culture. AmaWaterways even provided an exclusive "Oktoberfest" in a tent on the pier next to our ship in Vilshofen, Germany, the terminus of our cruise.
Lastly, excursions were well planned and used local guides knowledgeable in the customs and history of the city being visited. A brief description of the next day's excursion was placed in our cabin nightly.
We could not have been happier with our AmaWaterways anniversary cruise on the AmaSerena. Service was top notch from beginning to end. Read Less